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Old Aug 21, 2007 | 05:53 PM
  #1  
BilOutkast's Avatar
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ForMyMercedes.com?

Has anybody had problems dealing with this guy? I was just about to order
about 12 different misc. parts for my car, at the same time I searched and read a review that the guy lagged and had a bad customer service. I called and spoke with him asking for a certain part and he sounded like an old man
(60-70 yrs old)? I'm in Northern California so he said shipping will take 3 to 4 days which is average. Just wanted to see what your guys experience with this company was. Thanks for looking

-Bill
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Old Aug 21, 2007 | 06:28 PM
  #2  
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02 C32, G60 Corrado
I ordered one fog light from him, very professional and fast shipping with no problems. Hope that helps.
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Old Aug 22, 2007 | 12:38 AM
  #3  
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'17 Jaguar XF
Originally Posted by BilOutkast
.....he sounded like an old man
(60-70 yrs old)?-Bill
What's your point? I've dealt with him in the past and everything was fine. Maybe you need to deal with someone younger with less knowledge and experience?
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Old Aug 22, 2007 | 12:55 AM
  #4  
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From: Concord, CA
2010 C300
Originally Posted by BilOutkast
Has anybody had problems dealing with this guy? I was just about to order
about 12 different misc. parts for my car, at the same time I searched and read a review that the guy lagged and had a bad customer service. I called and spoke with him asking for a certain part and he sounded like an old man
(60-70 yrs old)? I'm in Northern California so he said shipping will take 3 to 4 days which is average. Just wanted to see what your guys experience with this company was. Thanks for looking

-Bill
Dude, don't clown on him, he has a good rep.
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Old Aug 24, 2007 | 12:38 PM
  #5  
my E430 rocket's Avatar
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From: Naples, FL
BMW X3. R33 skyline
i was going to order a $600 steering wheel from jerry. every question that i asked him he would NOT give a direct answer. i still have all the emails saved just to show how shady he is.

https://mbworld.org/forums/e-class-w210/141174-need-new-steering-wheel.html
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Old Aug 24, 2007 | 01:57 PM
  #6  
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From: Ventura County USA
'06 E55, '05 SLK55, a few others
Got a couple things from Jerry, no problems.
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Old Aug 27, 2007 | 01:40 PM
  #7  
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Had: 1987 300TD, Had: 2004 C230 Sport Sedan, Have: 2014 E350 Sport, Have: 2019 S450
I bought a set of brake pads from Jerry (Porterfield). The rears didn't fit. Turns out that MB installed 'non-Sport' rear brakes on some C230Sports, and I was a lucky recipient.

Jerry arranged for Porterfield to UPS-RED me a set of the correct pads, and sent a postage-paid mailer for the return of the wrong pads. Now keep in mind that this was an MB problem - not his.

In my book, Jerry runs a 1st-class operation, and he can count on my continued business.
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Old Aug 27, 2007 | 07:27 PM
  #8  
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From: Covington, WA
'96 SL600, '05 S55 AMG, '06 C230
Ordered a pair of Illuminated Door Sills quite a while ago - no problems. Shipped on time, everything as expected. Even had a warranty issue which was quickly resolved. I give 'em 2-thumbsup.
Cheers,
Jeff
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Old Aug 27, 2007 | 07:28 PM
  #9  
midget fidger's Avatar
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I've ordered stuff from Jerry before...great guy in my opinion.
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Old Aug 28, 2007 | 01:46 PM
  #10  
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I've been the webmaster for Jerry since January. He goes out of his way to service his clients. I see all of the positive and negative emails and all of the orders that are placed. Most of the complaints are from retards who don't know how to order from a website.
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Old Aug 28, 2007 | 01:48 PM
  #11  
my E430 rocket's Avatar
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From: Naples, FL
BMW X3. R33 skyline
Originally Posted by AMG-Jerry
I've been the webmaster for Jerry since January. He goes out of his way to service his clients. I see all of the positive and negative emails and all of the orders that are placed. Most of the complaints are from retards who don't know how to order from a website.
haha i love you you say you represent jerry, and then call the customer base retards on one of the main forums he gets his business from
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Old Sep 9, 2007 | 11:06 PM
  #12  
SpaceCity E 430's Avatar
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From: Houston TX
2011 E350 Sport/ 2000 E430
I've bought from him twice, and no problems. Excellent communication. Will do biz with him again.
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Old Sep 10, 2007 | 12:07 PM
  #13  
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SL500
I give two thumbs up for Jerry. He's got my vote for probably the most dependable service. Jerry if you're reading this, keep up the great work!
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Old Sep 13, 2007 | 10:05 AM
  #14  
slowrey's Avatar
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From: Austin, TX
2006 Mercedes C55 AMG
Originally Posted by AMG-Jerry
I've been the webmaster for Jerry since January. He goes out of his way to service his clients. I see all of the positive and negative emails and all of the orders that are placed. Most of the complaints are from retards who don't know how to order from a website.
I find this a bit disturbing.......Sometimes "retards" have the deepest wallets. Maybe you should think about who you're representing Jerry on the boards.
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Old Sep 23, 2007 | 06:28 PM
  #15  
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CLS63 AMG S
hey i found some stuff i wanted to buy from this site.....any other opinions on this?? or any other site you guys can recommend
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Old Sep 24, 2007 | 07:42 PM
  #16  
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From: In A Van Down By The River
2014 RX 350 F Sport, 2007 Scion tC, 2000 ML 430 Money Pit Finally Gone! Oh Happy Day!
Two thumbs up here
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