You need to complaint to MBUSA? I have president/CEOs email
Could you please provide Mr. Cannon's e-mail address? My address is santamaria332003@yahoo.com.
I do not have a complaint I have buyers remorse for leaving MB and purchasing an Audi!




Include your phone number.
The Best of Mercedes & AMG
He wrote me a letter back. I thanked him and Mbusa for buying back the crap cars....lol
could you please provide me with Stephen Cannon's e-mail.thanks, cheers, HJ hjpx@aol.com
I recently ran into some issues with my car and I took it up all the way to the top. Which didnt help me much. I wrote a letter to the President of MB of USA - Ernst Lieb. He got the email and I got the phone call back but the response was shocking.
I learned that MBUSA does not care about repeat clientele of Mercedes Benz Brand. They cant even control their own dealers and keep them in check.
Long story short - its a worthless try to complaint to MBUSA but if you would like to do that I will provide you with an email address to the top exec. I dont want to post that here but feel free to PM me and I will be happy to give you that contact email. Trust me you will not find it on the web.
Three months ago,we went shopping for wife's car and guess what did we buy,a certified BMW. Wife wanted a C350 but i had had enough of mercedes bull ****,so went with a bimmer.
Mercedes customer service is horrible,infact it sucks big time.
No more Merc for me from now on

PL




Include your phone number.
This is a copy of my earlier post. May sound old fashioned, but real paper letters sent via Postal Service get a lot more attention than an e-mail that can be deleted, sent to spam or just ignored. While they can throw it in the trash, they do have to do something physical with it. Also, CEO's probably have real and "staff" e-mails.
I recently ran into some issues with my car and I took it up all the way to the top. Which didnt help me much. I wrote a letter to the President of MB of USA - Ernst Lieb. He got the email and I got the phone call back but the response was shocking.
I learned that MBUSA does not care about repeat clientele of Mercedes Benz Brand. They cant even control their own dealers and keep them in check.
Long story short - its a worthless try to complaint to MBUSA but if you would like to do that I will provide you with an email address to the top exec. I dont want to post that here but feel free to PM me and I will be happy to give you that contact email. Trust me you will not find it on the web.
vinsterd@gmail.com
thank you ,
azizalanazi@gmail.com
Aziz
QUOTE=doktorek;4533311]Hi
I recently ran into some issues with my car and I took it up all the way to the top. Which didnt help me much. I wrote a letter to the President of MB of USA - Ernst Lieb. He got the email and I got the phone call back but the response was shocking.
I learned that MBUSA does not care about repeat clientele of Mercedes Benz Brand. They cant even control their own dealers and keep them in check.
Long story short - its a worthless try to complaint to MBUSA but if you would like to do that I will provide you with an email address to the top exec. I dont want to post that here but feel free to PM me and I will be happy to give you that contact email. Trust me you will not find it on the web.[/QUOTE]
Im disgusted with the way the this case is handled. No one was able to help me get to the top, nobody was able to give me that type of info because nobody had it. Well, I have the info and Im willing to share with people in need.
Im in the transportation business and I buy cars from Rolls, Bentley, Range Rover, BMW, etc. and I use them to make a living. I never got treated this way from any brand yet.
Im hoping this helps other people get things done. Whether that helps someone or not - its good info to have for those that get screwed by dealerships or people working for the brand.
I know for a fact that there is lots of Mercedes Techs and Reps that work at the dealerships that use this forum - they may not like that.
As I said before, its a waste of time complaining to corporate headquarters but if you want to do it - go ahead. I did it and it was useless. I only found out more disturbing news.
Im officially done buying cars from Mercedes Brand. Im switching sedan fleet to AUDI just like a lot of people in Europe have done.
Please can you send me the details and email address
I am battling to get any information regarding my car from Mercedes SA.
Thank you
Layla Thomas-Hobson
I recently ran into some issues with my car and I took it up all the way to the top. Which didnt help me much. I wrote a letter to the President of MB of USA - Ernst Lieb. He got the email and I got the phone call back but the response was shocking.
I learned that MBUSA does not care about repeat clientele of Mercedes Benz Brand. They cant even control their own dealers and keep them in check.
Long story short - its a worthless try to complaint to MBUSA but if you would like to do that I will provide you with an email address to the top exec. I dont want to post that here but feel free to PM me and I will be happy to give you that contact email. Trust me you will not find it on the web.[/QUOTE]
I recently ran into some issues with my car and I took it up all the way to the top. Which didnt help me much. I wrote a letter to the President of MB of USA - Ernst Lieb. He got the email and I got the phone call back but the response was shocking.
I learned that MBUSA does not care about repeat clientele of Mercedes Benz Brand. They cant even control their own dealers and keep them in check.
Long story short - its a worthless try to complaint to MBUSA but if you would like to do that I will provide you with an email address to the top exec. I dont want to post that here but feel free to PM me and I will be happy to give you that contact email. Trust me you will not find it on the web.







