Hi, do you guys know if we can contact Baltimore VPC directly for a status update and how?

When I booked my car, the sales person told me it would be available for pick-up by 10/28, then 11/14, 11/18..now they are telling me it is still in Baltimore VPC. I am getting very worried. From W&W online tracking, it shows the vessel arrived at Baltimore on the 13th and my car was released and delivered to Mercedes VPC on the 14th. I have no idea when it will be released from VPC for trucking as my sales person keeps giving me wrong dates.

Also, this dealership does not want any deposit nor to sign on the buyer's agreement. Is this a normal practice for cars not-in-stock?

I don't believe that you can contact VPC directly and ask for an update. Of course you could try but I would expect them to tell you to contact your dealership. If they will talk to you, you would need a VIN or at least an order number.

Did you order this car before it was built or did the dealer locate a car that was already produced but unsold? First priority cars at VPC are sold orders. Last priority cars are the cars that are destined for general dealer inventory. If the car was a sold order, it will be first priority and should be through VPC within a week but that's not a guarantee. If the dealer happened to find an inventory order that matched what you wanted and the car was already on its way, I don't know that it would be upgraded to a sold order once it became spoken for. Maybe, but I don't know. Inventory cars can take several weeks to get through VPC because the higher priority cars go to the front of the line.

I have done several Mercedes factory orders and never signed anything or gave any deposit before the car arrived at the dealership. I have had a confirmation of the order and the agreed price, but nothing was required from me. In fact, I just picked up the most recent one this week. The ship arrived in Baltimore on the 13th (same day as yours; I wonder if our cars were on the same ship) and my car was delivered to the dealership on the 18th. I picked it up the same day.

My C300 arrived in port ( Baltimore) on the 2/7 and was released to the VPC on the 11th. We had the snowstorm this week. As of today my dealer tells me it has not been released to them. Any idea what the hold up is?

I think you answered your own question.

I am in the same boat as you. My GLK250 arrived on the Titania on 2/7 at Baltimore and I am patiently waiting for its arrival. I assume the snow here in the Northeast is holding up the delivery. I am in no rush and want it to get here to Long Island safely. Good luck in getting your new car soon.

The port was only closed 1 day last week. I have a email in to my salesperson.

Sorry we are both waiting, but glad I am not the only one

Just heard from the dealer, my car is on a truck and waiting for a full load and that out to the dealers that are getting cars.

SOOO, should have it by the weekend!

Lucky you. I should be so lucky. Good luck with the pick up.

Im so looking forward to it! My 1st Benz

You will enjoy it. The cars are precision built and the dealers treat you so professionally.

Any word on your car yet

I got the call yesterday afternoon that the dealer will have the car tomorrow and I am picking it up on Saturday. I am so excited.

I get to see mine in about a hour and will pick it up on Saturday also.

Best of luck with it. I will see mine tomorrow.

So here it is! Pick it up on Saturday

Beautiful. You are going to love it.

Saw my GLK today. Really nice. Can't wait to get it on Saturday.

And both cars off the same ship. Saturday is supposed to be nice here, hope you have agreat day getting yours

That's what I hear. Warm without snow. Enjoy.

How is the new car? Mine is amazing. Hope you are as happy as I am.

Anyone know what stage of the delivery I am at? Website tracking says "liner release"


thanks,


Steve

It still hasn't been released to the VPC, mine back in febuary took a few more days to get " Deleivered From ". At that point it is in the VPC, then depends on load and when they put it on a truck and makes its way to you.

There was someone on this boad that was in NY and our cars were at the dealer within a day of each other we also had a snowstorm. But almost a week and a half from delivered from

It actually updated to "delivered from" right after I posted last comment. So I'm in NJ and we are after year end and all the storms say a week from today should be expected?

Thanks for the help

As long as they process onetime at the VPC. My dealer originally told me about a week to 10 days after it was in port

Good luck, won't be long now

Hi, my coupe is on the water and is scheduled to arrive at the vpc in Baltimore on April 5. Any idea how long it will take to be delivered to my dealer in Chicago?