drksuh

Mercedes used to enjoy the best dependability and quality of all automotive brands. Now they are average at best in dependability. Mercedes are at the top in terms of most expensive automotive brands. Should not a historic Mercedes buyer like you and me, expect the highest in dependability and quality given the fact that we are paying for one of the most expensive automotive nameplates, one which established its reputation and prestige based on tops in the class dependability and quality? I think so, but you seem to be complacent to accept Mercedes' many defects because modern cars are complex. Just different points of view, and I respect yours, though it differs from mine.

Best wishes, hope your fix is done, but I would remain skeptical since it took quite a while for them to diagnose mine after they initially claimed I had the same exact excessive paint on the connectors problem that they claim yours had.

drksuh

Same song, different singer. My Check Engine light was the result of production team failing to properly connect several pin connectors to the accelerator. Your service advisor should start there.

GregW / Oregon

Doctor, I guess what bothers me is your rush to judgment based on one (unsettling) incident. For your to say all American-made Mercedes are crap conflicts with the JD Power blurb I posted in the other thread that ranks the GLE (W166) among the most dependable luxury SUVs with a score of 9/10. I would think their data base is larger that yours. Now time may prove this generation has gone downhill, but I think your view needs to be borne out by more than just this one case. While I shared some issues I've had with my previous ones, overall I feel they have been very reliable, and they suit our needs in terms of size and capability, which is why I didn't hesitate to order this one first thing.

antigeek

Went to see our SA today. Will update as I get more info.

We ordered our GLE 450 on 12/13/18. Production Start date was 03/25/2019.
No VPC on the list -- most updates are "Accessory Update" (and there are many).
Our VIN ends in 36XXX.
Estimated production date is still 04/14/2019.

We're seeing VINs ending in 76XXX as we look at what else is out there in the US.
Production starts were 06/20 and are VPC READY.

beth22

Well, someone in my very small neighborhood just rode through with their new white 2020 gle 350. It seems there are lots of them to be had, but I'm hoping this latest order brings our 450's here by August (as expected).

Skizz

My little yellow check engine light came on after I filled up a number of days ago. No aberrant behavior noted, and my radar was up (yes, I checked gas cap). Restarts did not change things, and no messages in the service menu. After two days, light went away. So, I roll on with a mental (actually written) note to myself to mention it to the SA next time I am at the dealership. Happens on my Chevy Avalanche every now and again too, although SA there can never find a code that indicated faults (and I maintain my vehicles with an open checkbook, so if there is something, they know I'll pay them to fix it). My wife's rover has little electronic gremlins that poke their heads out and then disappear every now and again, and yes, even her former LS 460 had bugaboos. It even left her stranded, and turns out that (oddly enough) a bad ground on the fuel pump did her in. Point is, every modern car has some gremlins show up, but actually getting left on the side of the road is few and far between nowadays (apologies to Greg), unlike my old corvette that needs to have its Rochester tweaked every time I drive it lest it decide not to start at one of its frequent trips to the fuel station. We all know the conventional wisdom that, whether truly accurate or not, the first year or two of a major redesign will have growing pains of one sort or the other, so some tolerance and/or acceptance is advised so one doesn't beat themselves mentally to a pulp over their hard earned dollars spent. Expecting perfection out of anything is a sure avenue to disappointment. However, everyone's tolerance level and expectations are different and I've just personally decided to twist the light bulb with a gentle grip on the smaller GLE issues, after all the wait.

Meanwhile, somewhere, some butt-ugly dude sneaks out the back door of his office and climbs inside a kind of generic-looking, but clean, 2020 GLE450 with black plastic fender lips he got in trade for a better stereo. He pulls the door gently to the catch, and let's the soft close doors do the rest. With the over-sized key still clumsily bulging in his front pocket, he pushes the start button and then immediately the auto start/stop button to the right, because no matter how much the 48-volt system helps, he still hates auto start/stop. Then the homely dude looks at the dash for any warning lights or notification that some sensor is temporarily disabled and, finding none this time, is just glad he's not heading to the gas station in his old corvette wondering whether it will decide to restart this time.

guitarplayer

Skizz.......update your signature pic!!!!!!

Skizz

Nah. Miss it. Still sorry I let it go.

bigpern23

Mine is also a 36XXX, but we ordered on March 21. Getting the same (lack of) updates as you.

tery

Guys don’t feel bad my VIN 20XXX order 2018/DEC/07 they don’t even know where is the car. It’s a set of numbers to MB nothing special, they don’t care anymore trust me.

antigeek

Beth, do you have a VIN? I'm curious if you're getting a brand new build or not.
We're considering this option, after talking to Customer Assistance some time today.
Why would we buy a car that was built months ago sitting in a field when I can just re-order and have it truly brand new?
BUT, they've got to sell these vehicles sometime, so someone's going to get them.
If I just ordered the same options, why wouldn't they just check inventory and say "we have that somewhere in a field -- we'll just make them wait"?

GregW / Oregon

The order cancellation was with the dealer, not Mercedes. The dealer will still receive this car eventually and will then sell it.

GregW / Oregon

tommyr

My order from several months back now has a production date of August 9, is that when it's due to be completed?

GregW / Oregon

Yes, theoretically, though as we've seen things can change.

tommyr

So it says B3-X10 Prod, but no VIN yet. So I assume the status will change as it's actually being built?

GregW / Oregon

Yes - should go to B4A.

DinsdaleP

After driving two BMW X5s and two Porsche Cayennes (diesel and e-hybrid), I decided to save some bucks and order a GLE 450. (My first Mercedes!) I placed the order on 5/4/19 and was told that the vehicle would be delivered in 6 to 8 weeks tops. My lease on my Porsche ran out this week, so I called the dealer only to find that the car is now not expected until September. I have extended the old lease but that only goes for two months at most.

The Mercedes dealer never mentioned any delays at first. Now he says, "Well its a new model and the allocations began in June and blah blah blah." I now found this thread and I am not a happy customer. It could be back to Porsche or BMW for me!

Thanks to you all for the great info, though.

GregW / Oregon

I hope the timing can work out for you, but the lack of firm ETAs has left many frustrated. It does seem that many newer orders are being delivered in about 3 months.

bigpern23

It's inexcusable that they would tell you 6-8 weeks. They've been aware of the delays, as this thread shows, for quite some time.

GregW / Oregon

And the allocations started last November!

fabbrisd1

There was a Post earlier about "Check Engine Light" - please understand that 2020 GLE w/MBUX has the capability for Remote Diagnosis that can be run by your Dealer's Service Adviser or Service Technician... it will also give your Servicing Dealer additional saved info and your GLE will respond to select added diagnosis routines if asked by the Dealer....actually pretty cool tech....

Ultimately - if your get a CEL - your listed Service Dealer will get a alert for your CEL at the same time - but the system is not yet completed for that yet.

bob01

Thanks - this is good to know - the CEL went off on Monday or Tuesday - is it possible that the issue was reviewed and the CEL reset remotely?

fabbrisd1

No... your dealer soes not get CEL alert yet.. but if you have a CEL and then call the dealer - they can log in and do remote diagnostic and when logged in then they can do reset.."assuming" Canada has bellied up for the system

bob01

Thanks man!