GLE Class (V167) Produced 2020 to present

Rear seat belt recall

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Old 12-16-2020, 09:20 PM
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Rear seat belt recall

My dealership called me to say there is a recall for rear seat belt getting stuck, has anyone heard of this?

GLE450 delivered September 2019
Old 12-16-2020, 09:31 PM
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Yep I got alerted by my insurance company. Here is the information they provided

12/11/2020

Manufacturer Safety recall issued
NHTSA #20V671
Recall #2020110005 Recall - Safety Title/ Topic:
Second Row Bench Middle Double Buckle MY:
2020-2021 Model(s): GLE-Clas
Status: Remedy Available

Click here or call 1-800-367-6372 to locate an authorized Mercedes-Benz dealer near you to obtain more information about this recallSHOW LESS
Description:
Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year ("MY") 2020 - 2021 GLE-Class (167 platform) vehicles with 5 passenger seating, in certain circumstances while buckling the seatbelt, the middle seatbelt buckle could be pushed down into the gap below the seat cushion. If the passenger is not able to retrieve the buckle, the affected seat would not be available for an occupant to properly fasten the seatbelt. If a passenger does not fasten the seatbelt according to the Operator s Manual, the risk of injury in a crash could increase. An authorized Mercedes-Benz dealer will additionally secure of the middle seatbelt buckle on the affected vehicles to prevent it from being pushed below the seat cushion.

If the passenger is not able to retrieve the buckle, the affected seat would not be available for an occupant to properly fasten the seatbelt. If a passenger does not fasten the seatbelt according to the Operator s Manual, the risk of injury in a crash could increase.

Remedy:
An authorized Mercedes-Benz dealer will additionally secure of the middle seatbelt buckle on the affected vehicles to prevent it from being pushed below the seat cushion.
Old 12-16-2020, 09:33 PM
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Originally Posted by tommyr
My dealership called me to say there is a recall for rear seat belt getting stuck, has anyone heard of this?

GLE450 delivered September 2019
I'm guessing it's the recall from Oct30 at the top of this list: https://www.nhtsa.gov/vehicle/2020/M...UV/4WD#recalls
You can click the + symbol to expand the description, and then download a variety of documents about which vehicles are affected and what the issue is. Seems to affect GLEs produced until July 24th 2019, and it says the recall campaign is starting on December 29th 2020.

Problem Description: Mercedes-Benz AG USA, LLC. (MBUSA) is recalling certain 2021 AMG GLE53, AMG GLE63, 2020 GLE580, 2020-2021 GLE350 and GLE450 vehicles with 5 passenger seating. While buckling the seat belt, the middle seat belt buckle could be pushed down into the gap below the seat cushion. If the buckle can't be retrieved, the buckle latch will be inoperable and unable to restrain an occupant.
So it sounds like there's only a problem if you can't reach the buckle for the middle seat, but if you're actually buckled in there's no safety concern.

In general, you can enter your VIN @ https://www.nhtsa.gov/recalls to get recall information about your specific vehicle.

Edit: These are the most relevant docs:
https://static.nhtsa.gov/odi/rcl/202...0V671-5917.PDF
https://static.nhtsa.gov/odi/rcl/202...0V671-4161.pdf

Last edited by maalox; 12-16-2020 at 09:37 PM.
Old 12-17-2020, 03:26 AM
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I have exactly that problem, the middle buckle ended up underneath the seat and can't be reached anymore. Was planning to get it fixed at the next service.
Old 12-17-2020, 07:11 AM
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Exclamation

In addition, that recall is blocking dealerships from selling GLE’s in stock or incoming if they are flagged with this condition. The law having ALL occupants including rear passengers buckle up in New York was recently passed. So even if nobody sits back there, that vehicle will sit on the lot until it’s repaired.
Old 01-01-2021, 10:40 AM
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Anyone knows how to remove the rear seat cushion? The issue described happened to me. Don't want to go to the dealer just for a zip tie
Old 01-01-2021, 01:26 PM
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Originally Posted by tommyr
My dealership called me to say there is a recall for rear seat belt getting stuck, has anyone heard of this?

GLE450 delivered September 2019
I received a letter from Mercedes this week. I take it in on Tuesday. I am also having them test my battery since the app shows Starter Battery Partially Charged.
Old 01-01-2021, 07:03 PM
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Originally Posted by WA3CUJ
I received a letter from Mercedes this week. I take it in on Tuesday. I am also having them test my battery since the app shows Starter Battery Partially Charged.
I often get the starter battery partially charged message when I don't drive the car for a few days. Took it the the dealer but they said there's no problem with it. Curious if yours says something different.

The battery voltage shows 14.1V in the MBUX screen even when the app says partially charged, I wonder if that means anything or is totally unrelated.
Old 01-01-2021, 07:31 PM
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Originally Posted by jurijvi
I have exactly that problem, the middle buckle ended up underneath the seat and can't be reached anymore. Was planning to get it fixed at the next service.
me too
Old 01-01-2021, 11:19 PM
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Originally Posted by maalox
I often get the starter battery partially charged message when I don't drive the car for a few days. Took it the the dealer but they said there's no problem with it. Curious if yours says something different.

The battery voltage shows 14.1V in the MBUX screen even when the app says partially charged, I wonder if that means anything or is totally unrelated.
I will have to search those screens again. I could not find one that showed battery voltage. I can drive 30 minutes to a destination and then 30 minutes back home and still no change. I can bring up the app while the engine is running and it still shows partially charged. This started about a month ago. I've put it on a trickle charger for 48 hours and the charger never indicates that the battery is charged. Time to get it checked before it leaves me stranded.
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Old 01-15-2021, 02:37 PM
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Have anyone else got the recall done?
I got mine done last week, but still notice that I am able to push the seatbelt buckle down the gap (if I can push it, it means it can get push down by accident also)
I was able to fish it out after ~30 minutes of trying But I wonder if the recall was done correctly, or was the fix not working (not effective).
Old 01-16-2021, 10:05 AM
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My belt did fall below seat but after some time I was able to get it back up. For people who had this repaired, can you tell what they did to keep it up? Maybe I could just secure it up myself somehow.
THANKS.

for the person asking about seeing
the charge in MBUX it’s under
the ‘info’ tab.

A couple weeks ago I got the ‘charge critically low’ alert and just by chance I knew why it happened. I went out to eat and when I returned to my car the screen display was still on. I guess it just never shut off when I opened the doors to exit. The next morning I went out to test it and it was like it never happened. I drove around for about 30 minutes and the ‘charge critically low’ alert went away. It’s been fine since but always worry that I might get stranded somewhere.
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Old 01-16-2021, 12:02 PM
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Originally Posted by JustBlessed
My belt did fall below seat but after some time I was able to get it back up. For people who had this repaired, can you tell what they did to keep it up? Maybe I could just secure it up myself somehow.
THANKS.

for the person asking about seeing
the charge in MBUX it’s under
the ‘info’ tab.

A couple weeks ago I got the ‘charge critically low’ alert and just by chance I knew why it happened. I went out to eat and when I returned to my car the screen display was still on. I guess it just never shut off when I opened the doors to exit. The next morning I went out to test it and it was like it never happened. I drove around for about 30 minutes and the ‘charge critically low’ alert went away. It’s been fine since but always worry that I might get stranded somewhere.
I had mine done this week. It was a 2 minute fix. They applied a zip-tie to anchor it to the adjacent belt on the rear passenger side.
Old 01-16-2021, 01:46 PM
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My GLE has been sitting at the factory already built waiting for the rear seatbelt recall to be performed for almost a month now. They won’t release the GLE to the dealerships yet until the recall is performed.
Old 01-16-2021, 02:05 PM
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Originally Posted by makris0000
My GLE has been sitting at the factory already built waiting for the rear seatbelt recall to be performed for almost a month now. They won’t release the GLE to the dealerships yet until the recall is performed.
Are they waiting to perform the seat belt recall, or are they waiting for the actual Seat Belts?
Old 01-16-2021, 02:38 PM
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Originally Posted by jcapotos
I had mine done this week. It was a 2 minute fix. They applied a zip-tie to anchor it to the adjacent belt on the rear passenger side.
THANK YOU
Old 01-16-2021, 05:39 PM
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Originally Posted by jcapotos
They applied a zip-tie to anchor it to the adjacent belt on the rear passenger side.
Will you please explain more or possibly show us a picture of this? Do you really mean they took a “zip-tie” and tied it to the other belt to hold it in place?
Old 01-16-2021, 05:42 PM
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Originally Posted by mikapen
Are they waiting to perform the seat belt recall, or are they waiting for the actual Seat Belts?
I believe they are waiting to perform the recall but I am not sure. I was told that the factory has all the parts but they had to bring all the built GLEs back to the factory to do the recall.
Old 01-16-2021, 06:24 PM
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Originally Posted by BACnMercedes
Will you please explain more or possibly show us a picture of this? Do you really mean they took a “zip-tie” and tied it to the other belt to hold it in place?
Here you go... Source is https://www.nhtsa.gov/vehicle/2021/M...UV/4WD#recalls
Attached Files
File Type: pdf
RCRIT-20V671-4161.pdf (194.0 KB, 271 views)

Last edited by jtjbt20x; 01-16-2021 at 06:29 PM.
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Old 01-16-2021, 06:30 PM
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Originally Posted by jtjbt20x
Here you go...
I’m sure there are other ridiculous “fixes” I probably don’t want to know about either.
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Old 01-16-2021, 08:01 PM
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Originally Posted by jtjbt20x
Looking at the document, I can tell that the recall wasn't done correctly on my car. The zip tile suppose to be very close to the seat cushion so that the buckle wouldn't be able to "slide" down, but mine was way below the cushion level, making it ineffective.
Does anyone know how to remove the seat cushion on the GLE? I got the front latch to release, but I couldn't figure out how to "unhook" the rear hook (or whatever holding it in place). I tried "push back and pull up" method for the GLC but it doesn't seem to be working.
Old 01-16-2021, 09:56 PM
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Thumbs down

Originally Posted by BACnMercedes
I’m sure there are other ridiculous “fixes” I probably don’t want to know about either.
I was shocked too for a zip tie fix to an $88k vehicle.
Old 01-16-2021, 10:01 PM
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Has anyone noticed how the seats look in that tech bulletin?
Old 01-16-2021, 10:13 PM
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So my delivery date has been delayed about a month so far due to a zip tie. . .
Old 01-16-2021, 10:22 PM
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Originally Posted by makris0000
So my delivery date has been delayed about a month so far due to a zip tie. . .
Sorry but I just about blew my adult beverage out my nose. It’s funny but sad at the same time. Although I still have hope for us all.
Good luck.
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