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It throws all kinds of errors in Chrome, but below is what appears to be the main issues for why it's failing. They are trying to clear/modify local data that Chrome/Chromium does not permit. I assume you had success with legacy Edge, because New Edge is based on Chromium and doesn't work for me, either. I no longer have legacy Edge on my system.
Thanks. New Edge worked for me. 88.0.705.63. Chromium-based version for sure.
I've submitted another ticket to Mercedes me connect support and finally got a response that the issue has been escalated. Previous attempts have gone without a response, so hopefully it gets fixed soon and starts working in all browsers.
Not working again today. Goes to the German site. Must be something about auto manufacturers today. Wife's Kia PHEV has a check engine light and gave a P0365 code on the Kia app, which is a sensor issue. Had that once before and replaced the sensor. But dealer couldn't diagnose since Kia is down and they can't get to anything. I can't even get to the app, with a message of system outage. Fortunately, we can do without the car but it is frightening how much everything depends upon IT.
Not working again today. Goes to the German site. Must be something about auto manufacturers today. Wife's Kia PHEV has a check engine light and gave a P0365 code on the Kia app, which is a sensor issue. Had that once before and replaced the sensor. But dealer couldn't diagnose since Kia is down and they can't get to anything. I can't even get to the app, with a message of system outage. Fortunately, we can do without the car but it is frightening how much everything depends upon IT.
It's working for me. I had that issue before. Clear your cookies for the site, so that you can login fresh. I had this issue in conjunction with the AMG Private Lounge and I resolved it by logging out from the Private Lounge. They both share the same login. But if you are not using the AMG Private Lounge, then clear your cookies so you get a fresh login.
I've submitted another ticket to Mercedes me connect support and finally got a response that the issue has been escalated. Previous attempts have gone without a response, so hopefully it gets fixed soon and starts working in all browsers.
So the response I just got says they are aware of the issue and a fix is coming. It's been taking them long enough.
Thank you for contacting Mercedes me connect regarding the online map update service not working for the Google Chrome and Microsoft Edge browsers. Please be advised that my next tier of support has informed me that they are aware of this issue and there is a fix they plan to implement during their next update to the website.
Odd how Chrome doesn't work for me but Chromium Edge does, but not for you. Also, my update to V. 380 worked fine but the portal thinks I'm still at 370. Another bug? It's constantly telling me my car (in the garage) is unlocked, so the car and the mother ship are talking, but it's not updating the map status.
Odd how Chrome doesn't work for me but Chromium Edge does, but not for you. Also, my update to V. 380 worked fine but the portal thinks I'm still at 370. Another bug? It's constantly telling me my car (in the garage) is unlocked, so the car and the mother ship are talking, but it's not updating the map status.
My assumption is that the online map update function is completely broken in Chrome/Chromium. It is odd that the download worked for you in Edge, but perhaps the map status isn't working correctly? Have you tried Firefox? For me the portal in Firefox correctly shows that all regions and voice control are on 380. I did have issues with Live Traffic, though, this weekend. It stopped working, but I got it resolved by going to Manage Services and deactivating Live Traffic, followed by activating it again. You can try the same with the Map Update service, but I would first check with Firefox.
Also, have you doublechecked the versions in the car to make sure they are indeed on 380? I've noticed that the upgrade process will install whatever you give it, even if the same version is already installed and possibly even allows installing an older version, but I haven't tried that. So you have to verify the versions at the end to see what's actually installed. If the download didn't actually work correctly, you may have just just ended up reinstalling 370.
Also, have you doublechecked the versions in the car to make sure they are indeed on 380? I've noticed that the upgrade process will install whatever you give it, even if the same version is already installed and possibly even allows installing an older version, but I haven't tried that. So you have to verify the versions at the end to see what's actually installed. If the download didn't actually work correctly, you may have just just ended up reinstalling 370.
COMAND confirms it's on 380. Firefox also shows the mother ship things I'm still on 370.
I am on a MacBookPro with latest MacOS (Big Sur 11.2.1) and using latest Chrome browser. Everything on the Mercedes.me desktop website works on my end.
Can anybody confirm that Map and Voice Recognition Data version 322 is the latest (for USA)?
I am on a MacBookPro with latest MacOS (Big Sur 11.2.1) and using latest Chrome browser. Everything on the Mercedes.me desktop website works on my end.
Can anybody confirm that Map and Voice Recognition Data version 322 is the latest (for USA)?
That's what's shown on my Mercedes Me map update web page.
I am on a MacBookPro with latest MacOS (Big Sur 11.2.1) and using latest Chrome browser. Everything on the Mercedes.me desktop website works on my end.
Can anybody confirm that Map and Voice Recognition Data version 322 is the latest (for USA)?
I'm on the same type of MBP and OS. Were you able to download manual map updates?
You will first need a USB drive (usb c drive would be the easiest if you have one and your computer has the port)
On the Mercedes Me website, select "Online Map Update", "Manual Update", and select all. At the bottom, there is a "Launch Download Manager" (you will need to install it the first time, link below the button).
Once its completed, disconnect it from the computer and connect it to the car USB port when the car is on. The infotainment system should detect the drive and map data and prompt you with the steps for the actual update (might take a while)
I used this procedure and was able to successfully update maps. I got an error message when I removed the usb drive. Is that normal? What is the procedure for disconnecting the sub drive?
Same thing happened to me when removing the usb stick. Error message was gone the next day.
Last edited by Steve Armstrong; Feb 18, 2021 at 06:53 PM.
Have 2021 GLE53 and sometimes use Waze thru CarPlay and sometimes use the NAV System. Is there audio instructions of the next turn. I am having trouble finding the setting to toggle that on or off. Know I must be slow in finding it.....
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.
