Notices
GLE Class (V167) Produced 2020 to present

No more Massage Seats From factory order in Canada

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Mar 6, 2021 | 10:05 PM
  #1  
Gates Jesus's Avatar
Thread Starter
Newbie
 
Joined: Mar 2021
Posts: 11
Likes: 2
Gle 450
No more Massage Seats From factory order in Canada

I was trying to order the gle 450 with Esperesso seats, E-active body control.. fully loaded model from factory and we were just told at the last minute before making the deposit to order that there are no massage seats available in canada. Is this information accurate?
Reply
Old Mar 6, 2021 | 11:30 PM
  #2  
Timmay's Avatar
Junior Member
 
Joined: Jan 2021
Posts: 72
Likes: 11
From: Vancouver
2021 GLE53 SUV
Originally Posted by Gates Jesus
I was trying to order the gle 450 with Esperesso seats, E-active body control.. fully loaded model from factory and we were just told at the last minute before making the deposit to order that there are no massage seats available in canada. Is this information accurate?
Had no issues ordering my GLE53 with massage seats, but that was in Feb. If there is a shortage, I hope it gets resolved quickly.
Reply
Old Mar 7, 2021 | 06:52 AM
  #3  
Professor1234's Avatar
Member
 
Joined: Nov 2020
Posts: 81
Likes: 23
From: Ontario
2023 Jeep Grand Cherokee Summit Reserve
Originally Posted by Gates Jesus
I was trying to order the gle 450 with Esperesso seats, E-active body control.. fully loaded model from factory and we were just told at the last minute before making the deposit to order that there are no massage seats available in canada. Is this information accurate?
Correct. They have been removed from the Comfort Package and the price has been reduced by $1,000.

At least that's how it was for me when my order went in about a month ago. Didn't matter to me at all as I've had massing seats in cars for years and used them maybe three times.
Reply
Old Mar 7, 2021 | 08:06 AM
  #4  
ENCT's Avatar
Senior Member
 
Joined: Jul 2020
Posts: 385
Likes: 95
From: Newtown Square PA
2021 GLE580, 2022 BMW X5, 2022 911GTS Incoming
I think this is due to the semi conductor shortage.
Reply
Old Mar 7, 2021 | 09:45 AM
  #5  
Gates Jesus's Avatar
Thread Starter
Newbie
 
Joined: Mar 2021
Posts: 11
Likes: 2
Gle 450
Originally Posted by Professor1234
Correct. They have been removed from the Comfort Package and the price has been reduced by $1,000.

At least that's how it was for me when my order went in about a month ago. Didn't matter to me at all as I've had massing seats in cars for years and used them maybe three times.
So basically if I want A suv with massage seats. I can only order the Gls580 in canada.. which is ridiculous.. I think mercedes should let people know.. not some salesman right before its time to wrap up the deal..
Reply
Old Mar 7, 2021 | 11:09 AM
  #6  
Professor1234's Avatar
Member
 
Joined: Nov 2020
Posts: 81
Likes: 23
From: Ontario
2023 Jeep Grand Cherokee Summit Reserve
Originally Posted by Gates Jesus
So basically if I want A suv with massage seats. I can only order the Gls580 in canada.. which is ridiculous.. I think mercedes should let people know.. not some salesman right before its time to wrap up the deal..
Agreed, they should. In my case, I had been lurking around this site while narrowing down my choice of next vehicle, so I knew there were option constraints. I specifically asked my sales person to reach out to Mercedes corporate and confirm if all my desired options were indeed available, prior to finalizing my deal. I proceeded accordingly.

I prefer to have the upper hand, well, as much as possible in my life!
Reply
Old Mar 7, 2021 | 11:12 AM
  #7  
toban's Avatar
Senior Member
 
Joined: Jun 2011
Posts: 356
Likes: 103
2021 GLE 450
In Canada, I tried to get expresso brown/black leather seats ordered in December and was told this would not be available until the July 2021 build which means another 2-3 months wait maybe Sept/ Oct 2021. One will be in the 2022 year at this point.

Last edited by toban; Mar 7, 2021 at 11:15 AM.
Reply
Old Mar 7, 2021 | 01:14 PM
  #8  
mikapen's Avatar
MBWorld Fanatic!
15 Year Member
Shutterbug
Community Influencer
Community Favorite
 
Joined: Oct 2009
Posts: 6,987
Likes: 2,187
From: Colorado
'21 AMG53 wDPP & ARC, 19 GLC300 - Former-03 C240,2 ML BlueTecs,20 GLE450 E-ABC,15 Cayenne D,17 Macan
Originally Posted by Gates Jesus
So basically if I want A suv with massage seats. I can only order the Gls580 in canada.. which is ridiculous.. I think mercedes should let people know.. not some salesman right before its time to wrap up the deal..
Unfortunately, there is no way to know what supply chain disruptions may affect a build until "right before it's time to wrap up the deal." Mercedes does not build seats, windshields, tires, or motors, so they can't predict availability several months in the future. Just as they can't predict demand, which affects availability. Or your change of residence to Canada. Or the weather on your pickup date.

The only thing that you can reliably count on these days is the availability of toilet paper at WalMart. Oh, wait.....
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Mar 7, 2021 | 01:19 PM
  #9  
Timmay's Avatar
Junior Member
 
Joined: Jan 2021
Posts: 72
Likes: 11
From: Vancouver
2021 GLE53 SUV
Originally Posted by mikapen
Unfortunately, there is no way to know what supply chain disruptions may affect a build until "right before it's time to wrap up the deal." Mercedes does not build seats, windshields, tires, or motors, so they can't predict availability several months in the future. Just as they can't predict demand, which affects availability. Or your change of residence to Canada. Or the weather on your pickup date.

The only thing that you can reliably count on these days is the availability of toilet paper at WalMart. Oh, wait.....
That is interesting you mention Mercedes does not build seats - I just saw a documentary 2 days ago relating to their design, and manufacturing process of the seats in Germany, along with a detailed teardown of a massage seats. The rest however, are likely outsourced as you mention.
Reply
Old Mar 7, 2021 | 01:54 PM
  #10  
stealth.pilot's Avatar
MBWorld Fanatic!
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Jun 2010
Posts: 2,757
Likes: 957
From: Atlanta
2022 Mercedes EQS 580
Originally Posted by Professor1234
Correct. They have been removed from the Comfort Package and the price has been reduced by $1,000.

At least that's how it was for me when my order went in about a month ago. Didn't matter to me at all as I've had massing seats in cars for years and used them maybe three times.
These ones are good. I agree most others are useless.
Reply
Old Mar 7, 2021 | 02:22 PM
  #11  
Professor1234's Avatar
Member
 
Joined: Nov 2020
Posts: 81
Likes: 23
From: Ontario
2023 Jeep Grand Cherokee Summit Reserve
Originally Posted by stealth.pilot
These ones are good. I agree most others are useless.
true. But I think Lincoln’s multi-contour massaging seats are known to be quite good.
Reply
Old Mar 8, 2021 | 09:19 PM
  #12  
Gates Jesus's Avatar
Thread Starter
Newbie
 
Joined: Mar 2021
Posts: 11
Likes: 2
Gle 450
Is there any loophole ? Like ordering from USA or Germany? I really want my massage seats for 125k..
Reply
Old Mar 9, 2021 | 07:54 AM
  #13  
Ron.s's Avatar
MBWorld Fanatic!
5 Year Member
Liked
Loved
Community Favorite
 
Joined: May 2018
Posts: 3,391
Likes: 1,040
From: Boise
2024 GMC Canyon Denali..... 2018 Audi SQ5
The Massage Seats will likely return as soon as they sort out production quality issues of the seats. Because of demand, they might have added a supplier that couldn’t build them right...I’ve seen a batch recently with cosmetic issues including mine. My 2020 GLE 450 had them and they were perfect so something has changed. Johnson Controls was the largest worldwide supplier of seats a few years ago and opened a facility at the Mercedes Vance Plant.
Johnson Controls spun off their Automotive subsidiary in late 2016 that now operates as a separate company...Adient. I assume that Adient is still building at Vance but they might not be able to supply the quantity/quality needed. Mercedes has more than one supplier. Mercedes had to drop a seat supplier in late 2019 or early 2020. This could be happening again. Someday the details might become public from a financial report from a Stock Analyst meeting or an Automotive magazine article.
Edit-Are they available in Canada on the GLE 53?

Last edited by Ron.s; Mar 9, 2021 at 07:59 AM.
Reply
Old Mar 9, 2021 | 08:16 AM
  #14  
ENCT's Avatar
Senior Member
 
Joined: Jul 2020
Posts: 385
Likes: 95
From: Newtown Square PA
2021 GLE580, 2022 BMW X5, 2022 911GTS Incoming
I thought this was more likely due to the semi conductor shortage.
Reply
Old Mar 9, 2021 | 03:58 PM
  #15  
tomb73's Avatar
Member
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Oct 2009
Posts: 147
Likes: 26
GLE580, Cardinal Red
Just ordered a GLE580 in Texas last week, and the massage seats were not available....
Reply
Old Mar 9, 2021 | 04:01 PM
  #16  
Gates Jesus's Avatar
Thread Starter
Newbie
 
Joined: Mar 2021
Posts: 11
Likes: 2
Gle 450
After speaking with the sales manager.. I was told that there is no more contour seats, then another dealership told me there is but there is no more Massage feature for them... can those features be added in a near future ?
Reply
Old Mar 11, 2021 | 04:56 AM
  #17  
Gates Jesus's Avatar
Thread Starter
Newbie
 
Joined: Mar 2021
Posts: 11
Likes: 2
Gle 450
I decided to order a 580 from factory fully loaded with Espresso brown interior and premium rear seat... the whole car gets massage seats now 🤷🏾
Reply
Old Mar 11, 2021 | 07:51 AM
  #18  
Professor1234's Avatar
Member
 
Joined: Nov 2020
Posts: 81
Likes: 23
From: Ontario
2023 Jeep Grand Cherokee Summit Reserve
Originally Posted by Gates Jesus
I decided to order a 580 from factory fully loaded with Espresso brown interior and premium rear seat... the whole car gets massage seats now 🤷🏾
Well, moving one class larger and paying $15,000 more or so in the process is certainly one way to get massaging seats...
Reply
Old Mar 11, 2021 | 10:15 AM
  #19  
marchgroupinc's Avatar
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Dec 2013
Posts: 628
Likes: 176
From: SW Ontario Canada
2020 GLS580, 2023 Corvette Z06
Originally Posted by Gates Jesus
I decided to order a 580 from factory fully loaded with Espresso brown interior and premium rear seat... the whole car gets massage seats now 🤷🏾
I did not think the GLE 580 was available in Canada. How did you get that?
Reply
Old Mar 11, 2021 | 10:55 AM
  #20  
Gates Jesus's Avatar
Thread Starter
Newbie
 
Joined: Mar 2021
Posts: 11
Likes: 2
Gle 450
Originally Posted by marchgroupinc
I did not think the GLE 580 was available in Canada. How did you get that?
call any dealership in Canada, you should be able to order as of Today, I ordered mine yesterday even with the E Active body control, after my Gf saw the payments options and tried the massage seats at the dealership.. there was no going back.. we almost go the GlS 63, but 200k to have the same options is a bit much from the price of the GLE 450 fully loaded. Cheers
Reply
Old Mar 11, 2021 | 10:56 AM
  #21  
Gates Jesus's Avatar
Thread Starter
Newbie
 
Joined: Mar 2021
Posts: 11
Likes: 2
Gle 450
Originally Posted by Professor1234
Well, moving one class larger and paying $15,000 more or so in the process is certainly one way to get massaging seats...
my gf said she wanted the massage seats... and she's paying for it.. so I can't complain haha I will only drive it on trips I guess 😅
Reply
Old Mar 11, 2021 | 11:26 AM
  #22  
Professor1234's Avatar
Member
 
Joined: Nov 2020
Posts: 81
Likes: 23
From: Ontario
2023 Jeep Grand Cherokee Summit Reserve
Originally Posted by Gates Jesus
call any dealership in Canada, you should be able to order as of Today, I ordered mine yesterday even with the E Active body control, after my Gf saw the payments options and tried the massage seats at the dealership.. there was no going back.. we almost go the GlS 63, but 200k to have the same options is a bit much from the price of the GLE 450 fully loaded. Cheers
Wait.... what?? You mentioned the upgraded rear seat package... you MUST be referring to the G L S 580.

I’m going to have some serious buyer’s (order’ers?) remorse if MB Canada decided suddenly to make the G L E 580 available here!
Reply
Old Mar 11, 2021 | 08:48 PM
  #23  
Timmay's Avatar
Junior Member
 
Joined: Jan 2021
Posts: 72
Likes: 11
From: Vancouver
2021 GLE53 SUV
The MB Canada website does not have the GLE 580 listed, but they do still show 'Multicontour front seats with massage feature' available for the GLE 450. Must be something the dealership has to negotiate or remove from your order if it is in fact not available.
Reply
Old Mar 13, 2021 | 03:38 PM
  #24  
Gates Jesus's Avatar
Thread Starter
Newbie
 
Joined: Mar 2021
Posts: 11
Likes: 2
Gle 450
I ordered GLS 580(not GLE580) with massage seats and the rear massage seats, just got approved today matter fact with no deposit
Reply
Old Mar 13, 2021 | 03:54 PM
  #25  
Professor1234's Avatar
Member
 
Joined: Nov 2020
Posts: 81
Likes: 23
From: Ontario
2023 Jeep Grand Cherokee Summit Reserve
Originally Posted by Gates Jesus
I ordered GLS 580(not GLE580) with massage seats and the rear massage seats, just got approved today matter fact with no deposit
sounds like your gf has herself a keeper...
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 12:53 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE