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GLE Navigation and HUD issues

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Old Nov 8, 2024 | 01:06 PM
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GLE Navigation and HUD issues

Hello all

I own GLE year 2021, 49000km

In 2023 I was having problem with auto driving mode because of blurry camera, few weeks after I was having Anti Theift error and got PCB replaced

After those 2 error here are another ones which are unsolved and looking for your feedback if anyone had similar issues

1. HUD display is moving automatically to position 0 after setting it to position lower (-2) after restart of car

2. Navigation is moving automatically up down left right without touching it and of course cant be used for driving

Please help as I assume that Merc service dealer will not have proper solution

too many problems with such expensive car

Thank you

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Old Nov 8, 2024 | 03:14 PM
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Is there an object that is rubbing on your touchpad? Maybe a cable or your hand?
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Old Nov 8, 2024 | 04:11 PM
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No, nothing, its all clear and works fine when typing/scroling.
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Old Nov 8, 2024 | 04:31 PM
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Originally Posted by Dode55
No, nothing, its all clear and works fine when typing/scroling.
Try holding down STAR 🌟 and TEL buttons together until your display goes blank, this is just a restart of MBUX.

For your HUD, try creating a new driver profile and setting up the HUD position to see if it saves it with a new profile, just as a test.

For the navigation issue, no other screens have this weird movement issue?

Last edited by wildta; Nov 8, 2024 at 04:34 PM.
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Old Nov 8, 2024 | 04:57 PM
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Thank you, I will try all these

For navigation moving I was already at Mercedes dealer, they just did update and it worked fine for 2 weeks, after that, problem appeared again.

Only navigation has weird movement, when you are in other menus like telephone, radio, settings etc all works fine. What I have also noticed is that system drop out message “New gesture detected” few times a day.
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Old Nov 8, 2024 | 06:55 PM
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Originally Posted by Dode55
Thank you, I will try all these

For navigation moving I was already at Mercedes dealer, they just did update and it worked fine for 2 weeks, after that, problem appeared again.

Only navigation has weird movement, when you are in other menus like telephone, radio, settings etc all works fine. What I have also noticed is that system drop out message “New gesture detected” few times a day.
The gesture is part of the interior assistant. See here:
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Old Nov 11, 2024 | 04:11 PM
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Originally Posted by wildta
The gesture is part of the interior assistant. See here:
https://m.youtube.com/watch?v=1s9zBZCYcqA
Hello guys
I did test related to “wildta” message and I have disabled Interior assistant and navigation starts to work as it should. It so weird that Interior assistant is making problems to navigation. I will keep it off as it not represent any huge benefit for me but in long run it should work with turned on. Probably we are having some software conflict. Is there any with similar experience?
thank you
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Old Nov 11, 2024 | 05:39 PM
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Originally Posted by Dode55
Hello guys
I did test related to “wildta” message and I have disabled Interior assistant and navigation starts to work as it should. It so weird that Interior assistant is making problems to navigation. I will keep it off as it not represent any huge benefit for me but in long run it should work with turned on. Probably we are having some software conflict. Is there any with similar experience?
thank you
That is odd. I'd let the dealer know. You're not missing much by turning it off. This video does a better job describing the full functions of the interior assistant feature:
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Old Nov 14, 2024 | 12:16 PM
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I had extactly same issue after replacing the overhead anti theft module. I went back to the dealer and they did a recalibration for the interior assistant and the problem was solved
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Old Nov 26, 2024 | 05:31 PM
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My problem is that after replacing the HUD, the HUD display of my Mercedes needs to be adjusted to the left, about 5mm. How can I do this? The dealer says that this can no longer be adjusted.
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Old Nov 26, 2024 | 05:46 PM
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Originally Posted by QuToR
My problem is that after replacing the HUD, the HUD display of my Mercedes needs to be adjusted to the left, about 5mm. How can I do this? The dealer says that this can no longer be adjusted.
I stumbled upon some settings that will help you. You’ll find it when you activate the ‘secret’ menu on the dash. It’s the one where you can reset the service light or put the rear brake on service mode. I forgot the name of it. There is a section within that will move the hud and adjust the focus.
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Old Nov 26, 2024 | 06:06 PM
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Originally Posted by QuToR
My problem is that after replacing the HUD, the HUD display of my Mercedes needs to be adjusted to the left, about 5mm. How can I do this? The dealer says that this can no longer be adjusted.
https://mbworld.org/forums/gls-class...ml#post8905660

Send this video to your dealer.
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Old Nov 26, 2024 | 06:13 PM
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Originally Posted by wildta
@wildta You da master of Search!
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Old Nov 26, 2024 | 06:48 PM
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Thank you very much, I have already set up the HUD!

Gigarespect!

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Old Nov 26, 2024 | 07:50 PM
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Originally Posted by QuToR
Thank you very much, I have already set up the HUD!

Gigarespect!

Glad to hear it. Please do send the video to your dealer so they can help future customers. My dealer wasn't aware of these adjustments either but they appreciated the solution, and they've done some free work for me since (out of warranty) like standstill adaptation.

Last edited by wildta; Nov 26, 2024 at 07:52 PM.
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Old Nov 26, 2024 | 08:33 PM
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Originally Posted by wildta
Glad to hear it. Please do send the video to your dealer so they can help future customers. My dealer wasn't aware of these adjustments either but they appreciated the solution, and they've done some free work for me since (out of warranty) like standstill adaptation.
I already sent it!
I'm writing from Hungary. My car is serviced at one of the largest Mercedes dealers in Hungary, still under warranty. But unfortunately they don't know a lot of things. It's terrible!

(Sorry, I'm using Google Translate)

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Old Nov 26, 2024 | 08:37 PM
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GLE 350 de
I have two more questions, but I can't find where to ask them in the forum.
Please help!
1. How can I set the radio to not play automatically when I start my car?
2. What audio codec should I use so that multimedia files have sound (avi, mkv, mp4, etc)?

Please direct me to the appropriate topic.

Thank you very much!
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Old Nov 26, 2024 | 09:26 PM
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Originally Posted by QuToR
I have two more questions, but I can't find where to ask them in the forum.
Please help!
1. How can I set the radio to not play automatically when I start my car?
2. What audio codec should I use so that multimedia files have sound (avi, mkv, mp4, etc)?

Please direct me to the appropriate topic.

Thank you very much!
  1. If you have your radio off/muted before turning off the car, the next time you turn on your car, it will remember that it was muted/off. It used the last setting.
  2. MP3 is most common. I just use Spotify and stream it via Android Auto.

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Old Nov 26, 2024 | 09:58 PM
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1. If you have your radio off/muted before turning off the car, the next time you turn on your car, it will remember that it was muted/off. It used the last setting.
2. MP3 is most common. I just use Spotify and stream it via Android Auto.

1. So, is there no setting (in the Dealer Menu or some other secret menu) where you can set the radio to play at volume '1' or volume '0' by default?

2. I wasn't thinking of music files in this case, but video files.....

Many thanx for your help!

Last edited by QuToR; Nov 26, 2024 at 09:59 PM.
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Old Nov 26, 2024 | 11:21 PM
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Originally Posted by QuToR
1. So, is there no setting (in the Dealer Menu or some other secret menu) where you can set the radio to play at volume '1' or volume '0' by default?
2. I wasn't thinking of music files in this case, but video files.....
  1. You could try playing with the menu shown in the 5min mark of this video
  2. Sorry I can't help with that.
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Old Aug 15, 2025 | 02:57 PM
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Originally Posted by Dode55

2. Navigation is moving automatically up down left right without touching it and of course cant be used for driving
I am having this same issue in a 2023 GLE450. They replaced overhead control unit and touch pad with no success. Movement stops if they disconnect overhead control unit / turn off the assist.

Did they ever find a solution for you?

Thanks
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Old Aug 15, 2025 | 02:59 PM
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Originally Posted by matthewlesko
I am having this same issue in a 2023 GLE450. They replaced overhead control unit and touch pad with no success. Movement stops if they disconnect overhead control unit / turn off the assist.

Did they ever find a solution for you?

Thanks
They dont know how to solve the issue, at the end we disabled interior assistant and it stopped moving. Its not long term solution but I have enough playing on my car without success
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Old Aug 15, 2025 | 03:39 PM
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Thanks, I will let you know if they find a solution for my car.
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Old Aug 15, 2025 | 04:14 PM
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Originally Posted by matthewlesko
Thanks, I will let you know if they find a solution for my car.
It would be more than welcome
Thank you
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