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Any reason why I should do Service A and B OUTSIDE of warranty?

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Old Nov 22, 2024 | 08:01 PM
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Question Any reason why I should do Service A and B OUTSIDE of warranty?

I can just do oil changes.

And I'm not going to get extended warranty either.

Last edited by RockChips; Nov 22, 2024 at 08:03 PM.
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Old Nov 22, 2024 | 08:10 PM
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Is this a trick question? The wear and tear items and consumables don't stop wearing just because the warranty is over. Service B for example includes a brake fluid flush, which should be done at least every 2 years, because brake fluid absorbs moisture causing your brakes to get spongy over time or fail when least expected, because water boils at 212F turning into steam. Not something you want to happen to your brakes in the wrong moment. Air and cabin filters also need to be replaced regularly and other parts should be lubricated from time to time. That's all part of the service that goes beyond just changing the engine oil. I think in the regular GLE the transmission fluid is lifetime, but in AMGs for example the transmission and rear differential also require regular fluid changes.

Having said that, you don't have to get them done at a dealership. An independent shop that works on these cars can do both services.

Last edited by superswiss; Nov 22, 2024 at 08:11 PM.
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Old Nov 22, 2024 | 08:32 PM
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That depends on the price and availability of a decent independent shop you trust do do the basic oil changes, tire rotations, general maintenance. My dealer does not include a brake fluid flush in the B service, they charge extra. I've never had them do a B service because I feel it's a total scam. A service is a glorified oil change, and oil changes are a simple enough procedure. Mercedes charges way too much for what's involved.
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Old Nov 22, 2024 | 10:55 PM
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Originally Posted by Lucky 777
That depends on the price and availability of a decent independent shop you trust do do the basic oil changes, tire rotations, general maintenance. My dealer does not include a brake fluid flush in the B service, they charge extra. I've never had them do a B service because I feel it's a total scam. A service is a glorified oil change, and oil changes are a simple enough procedure. Mercedes charges way too much for what's involved.
Brake flush is officially part of the scheduled Service B, at least for my AMG, so if your dealer charges extra then they might be ripping off customers. However, there is an argument to be made to split it out if that's what they are doing, because the brake flush is always time based and should be done every 2 years. So if you drive more than 10k miles annually, then the brake flush and Service B won't line up. I only drive about 4k miles, so both Service B and brake flush are on the same schedule.
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Old Nov 23, 2024 | 04:03 AM
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Originally Posted by Lucky 777
That depends on the price and availability of a decent independent shop you trust do do the basic oil changes, tire rotations, general maintenance. My dealer does not include a brake fluid flush in the B service, they charge extra. I've never had them do a B service because I feel it's a total scam. A service is a glorified oil change, and oil changes are a simple enough procedure. Mercedes charges way too much for what's involved.
Many dealers today will do a simple oil change and not the rest of the B service for cheap, or provide coupons. Ask.
It just depends on how you want to maintain your vehicle.

Last edited by mikapen; Nov 23, 2024 at 04:06 AM.
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Old Nov 23, 2024 | 07:57 AM
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Originally Posted by mikapen
Many dealers today will do a simple oil change and not the rest of the B service for cheap, or provide coupons. Ask.
It just depends on how you want to maintain your vehicle.
This is true I heard a forum member did just an oil change for 180 or was it 280 USD on a S 580 at the dealership.
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Old Nov 24, 2024 | 11:24 AM
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Originally Posted by RockChips
I can just do oil changes.

And I'm not going to get extended warranty either.
I think to your point, if you're comfortable doing the maintenance, fluids, filters, brakes, etc... then there is no reason to visit the dealership or an independent service center. You will want to educate yourself on when to do certain maintenance items. Secondarily, you don't need to visit the dealer for in warranty fluid changes either. I've done most of the regular maintenance (oil and filter changes, brakes, batteries, etc...) on our 2011 as well only visiting the dealer/independent for more involved things.
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Old Nov 24, 2024 | 11:50 AM
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Dealer service

Originally Posted by jkaetz
I think to your point, if you're comfortable doing the maintenance, fluids, filters, brakes, etc... then there is no reason to visit the dealership or an independent service center. You will want to educate yourself on when to do certain maintenance items. Secondarily, you don't need to visit the dealer for in warranty fluid changes either. I've done most of the regular maintenance (oil and filter changes, brakes, batteries, etc...) on our 2011 as well only visiting the dealer/independent for more involved things.
I always use the dealer for most all service through warranty, and sometimes beyond, for the reason that you develop a relationship and history with them that could be an advantage. For instance, the Airmatic on my W164 failed just after warranty expiration. Either through them or Mercedes goodwill I was able to get half of it covered. They also gave me free map updates, back in the day where you had to use a disk.
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Old Nov 24, 2024 | 02:14 PM
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Originally Posted by superswiss
Brake flush is officially part of the scheduled Service B, at least for my AMG, so if your dealer charges extra then they might be ripping off customers. However, there is an argument to be made to split it out if that's what they are doing, because the brake flush is always time based and should be done every 2 years. So if you drive more than 10k miles annually, then the brake flush and Service B won't line up. I only drive about 4k miles, so both Service B and brake flush are on the same schedule.
My mileage is about 5-6 k per year. The worst part of owning a Mercedes has been this dealer. Unfortunately the next closest dealer is almost 2 hours away.
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Old Nov 25, 2024 | 10:52 AM
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Originally Posted by GregW / Oregon
I always use the dealer for most all service through warranty, and sometimes beyond, for the reason that you develop a relationship and history with them that could be an advantage. For instance, the Airmatic on my W164 failed just after warranty expiration. Either through them or Mercedes goodwill I was able to get half of it covered. They also gave me free map updates, back in the day where you had to use a disk.
You can certainly go that route. Ours didn't see a dealership save for two warranty issues, EIS replacement and DEF tank replacement and they still gave me some courtesy $$ for the first timing chain replacement shortly after the warranty period. Experience can of course vary but they lost my respect when I had them diagnose the timing chain (after more reports of it were out there and I already knew what it was) and the Service Advisor told me that it was "unlikely to be the chain" but then switched to "timing chains are wear items" after it was confirmed. Other than providing a loaner vehicle I really wasn't impressed with the service.
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