I custom built my 2021 GLS450. When it was delivered, it had everything that I wanted except for the AR camera that was in my original PO. The dealer and I weren’t informed while it was being built. I literally just found out when it arrived. They are saying it is because of the global chip shortage. It can only be installed at the factory they said. Given the current global circumstances, I’m wondering if they can install it once it becomes available. After all, I would imagine that it’s just a camera hardware that needs to be plugged into the MBUX – it doesn’t need any use any other sensors that may be required to have been prewired. Also, what happens to AR equipped vehicles that gets involved in a collision that requires frontal repair that requires windshield and dash repair? Aren’t they able to treat it as such?

 

None of the recently built/delivered cars are getting AR. Most seem to know ahead of time, surprised your dealer didn't.

AR should be the camera, mirror/housing assembly, probably a wiring harness and it actually comes with a higher end MBUX with a better graphics processor. It all depends upon what parts your car doesn't have at the moment. If it is none of them, it's an expensive and probably somewhat labor intensive effort to swap all of that out and I'm sure MB doesn't want to spend $1000's to get you a $350 option. Easier for them just to say no. That MBUX system swap (if required) isn't going to be cheap in parts or labor. Ask your dealer to provide you with the build sheet/codes. If you have 548, you don't have the proper MBUX system for AR. If you have 549, at least that is taken care of.

Think I saw a post somewhere (maybe GLE section) where someone in Europe said they were told it could/would be added later, so not sure if that is a mistake or if possible their vehicle is closer to the "right" parts than the US cars.

 

Mercedes issued a bulletin July 28.
"U19/21U: -Vehicles past changeable status that were built without U19 Augmented Video for Navigation and 21U Dashcam will receive credit via codes D6K and D6L. These vehicles will be eligible for retrofit and handled via a service campaign at a later date. An additional NCU will be issued by Vehicle Compliance & Analysis once sufficient parts are available. -Vehicles in changeable status were updated to remove U19 Augmented Video for Navigation and 21U Dashcam from the configuration. The DF8 Multimedia Package Lite was added as a replacement for the models which offer U19 as part of the DA5 Multimedia Package."

So if you have option code D6k and D6L there will be a retrofit at a later date. If you have DF8 then there won't be a retrofit.

 

Thanks for the info. How do I find out whether I have D6K and D6L vs DF8? I don't see any of these on the car sticker.

 

I'm afraid that I might have the lower-end MBUX. I had a 2020 GLE350 that had AR. I noticed that the left MBUX screen had a full-screen Nav/map view, whereas my current one doesn't. I thought it was just a matter of updating the MBUX software but the service advisor told me that my current MBUX unit is a different model from what I had. Thanks for the tip. My PO says MBUX High 549, but I'd work on obtaining the actual build sheet from them.

 

it's on the build sheet. Ask your dealer.

 

I don't see the D codes. Also, the MBUX is 548, which is the lower version. My original PO said "MBUX High 549". So it looks like the chances of me getting the AR are slim to none.

 

Looks like none, sorry

 

Goto my other links on forums

Seems that they are using Reily px SOC on 548 and Parker 128 o Mbux 549

Here's links etc


https://technical-news.net/mercedes-...-soc1613838197
https://www.techspot.com/news/66057-...-vehicles.html
https://www.nvidia.com/en-us/self-dr...form/hardware/





"In terms of computing power, Mercedes-Benz is once again lagging behind the MBUX of the 2nd generation of the current S-Class. Where the A-Class still used Nvidia’s “Reilly PX” and “Parker 128” as versions of the Tegra X2, the S-Class uses a Xavier-SoC with six Carmel CPU cores, Volta graphics unit and 16 GB of RAM . The MBUX Hyperscreen in the EQS uses the Xavier full expansion with eight Carmel CPU cores and more powerful Volta GPU, which comes in 512 instead of 384 CUDA cores distributed over four TPCs. In addition, Mercedes-Benz has expanded the working memory from 16 to 24 GB. ComputerBase has obtained information about this article from Mercedes-Benz under NDA. The only provision was the earliest possible publication date.
"

ANYONE GETTING SCREWED SHOULD BE UP IN ARMS!! BECAUSE ITS NOT JUST LOSING AUGMENTED REALITY YOU'LL LOSE BIG SCREEN NAV DRIVER SIDE AND VIDEO PLAYBACK OF ANY KIND ON USB OR INTERNET I BELIEVE NOT SURE ON LAST ONE. THIS IS NOT EVERHART BEING TOLD TO 90% PEOPLE I had become damn sdk AV developer figure this out. I jest but I am enrolled as my University is doing research so I get free sdkbut I digress. Anyone interested in that goto last link. ALSO WE ARE getting a lesser computer essentially and only being credited 350$ I doubt that's the price difference also some people paid full price with no refund. This is open to a class c action law suit but I'm not lawyer. In either case they should retrofit regardless. I saw a w205 with mbux on ntg6.0 on internet but dunno if that's same thing but crazy. We're paying close to s class price meanwhile they are getting even better hardware I feel they should use the Xavier upgrade but not downgrade if they can't get stock. I'd be happy pay more. It's not like they can't it's just a matter of public perception and pressure. "

 

regardless of chip shortage they have to be transparent and that have not and also with regards to retrofit. First it's bold face lie tell customer they can't retrofit i have the pdf from WIS showing exactly that. Plus the units that control that are not hard to access. This is happening to thousands of people and just because it's everyone they are screwing does not make it right. I'll be contacting the lawfirm that sued them before.



that's just camera but the control unit is very accessible depending on model obviously because if they have issues they can't bury it under engine. I would tell them your planning on filing lawsuit. See if they change their tune

 

actually I have Mercedes-Benz c118 headunit ASRA TAKES 2 HR not that much time and canera .5 hr and the rest program i forget but I think less than .5hr . ASRA which is what Mercedes-Benz users to bill hours tell you how long s job should take its bs if you ask me . They have been having issues with headunit corruption hardrive etc and have had replace do for them say they can't is bull****. I'll just force them upgrade to 549 by complaining about the errors.

 

I got a final voicemail from their client relations manager saying that there is really nothing that they can do at all to retrofit. I don’t believe it one bit. What happens when it gets damaged like in a crash? Are they saying you’d be without it forever? I’m down to join a class action lawsuit.

 

down to laziness i can prove its retrofitable because people have been having issues with their headunits and they have had replace so if they can do that they can switch headunit I know for sure. There might be coding but it's all automated now a days. Here few pdf shows a few ways . Just tell them your having issues with your headunit along the line of the complaint o have given you in pdf

 

sorry for the very late reply! It seems like the best way is to complain about an issue that will prompt them to replace the unit. However, I’d need something that they can replicate at the shop. My other option would have been to use the recall bulletin document posted in one of the threads. However, the dealership told me that it’s VIN-specific – of course mine’s not included.

 

I know for fact you CAN RETROFIT THE MBIX 549 UNIT AND I HAVE ALL THE PDF YOU COULD EVER WANT ON EVERYTHING FROM HOW THEY ARE BUILT. I HAVE SEEN A LETTER FROM MERCEDES WHERE THEY PROMISED RETROFIT FOR A GUY BUT THAT MUST BEEN RARE I AM GOING TRY BECAUSE IF YOU TELL THEM IT'S SAFETY RELATED AND CAN PROVE THAT'S ISSUE THEY HAVE TO DO IT OR GIVE NEW CAR WHICH OF COURSE THEY WILL FIX. LIKE FOR INSTANCE SOME MBUX 548 WHERE IN RESET LOOP THERES CODE IN LOG IF THEY SEE IT THEY AUTOMATICALLY REPLACE THE UNIT BY DUNNO HOW THAT CODE MANIFESTS 😉

 

Hey all- I see that RJ Automotive in the UK is selling a retrofit for the 548. Has anyone done this yet?

http://www.rjautomotive.net/products...h-retrofit-549

 

I've gotten the same reply from the dealership--they cannot upgrade MBUX system and install augmented reality which I had ordered when creating the build with the dealer. I would be open to a class action lawsuit if needed...they are charging current prices for outdated systems and not being transparent about it. It's not acceptable.

 

I also ordered the U19 augmented video feature. It was in my original build sheet and they removed it. Now they say they can't retrofit it. Open to joining a class action suit against mercedes.

 

I have Installed Augmented Reality camera on my 2021 GLE63S COUPE.
I am In USA,
so i have purchased my Mercedes with out the Installed Augmented Reality camera and i was looking and asked all the dealers around and they said no way can be added ,
Thanks you guys for the big help that made me insist to see who i can make it happen.

so I looked at my window sticker and my vehicle it’s showing that it has code 549 , and I called the dealership with providing them the vin number, they have confirmed the vehicle has code 549 so they told me that only thing I need is by the camera kit , witch is the camera and the harness wiring, so i ask him if its available, he said Mercedes part doesn’t sell this kit , it has to come with a vehicle.
so i did more searching and you guys said RJA has the kit available , so he actually has 2 kind of kit’s with 549 code options or with out , witch is the vehicle will have 548 code witch is you can buy the complete kit with the MBUX HIGH Retrofit ,
So ones i have 549 code I thought i can find the kit somewhere use , i did me research and found in auto part on Ebay selling a kit i need for my car as i said
i need the camera and the wire harness kit , so i called my dealer service advisor and told him i got the part so he did the search and he called me back an said they can’t install it at the dealer and he did refer me to in audio store, i called them they said they never had done in this model before.
so i called the dealer back and he talked to technician
some how to help me , so they finally told me to take my vehicle to them they will install it . He said if i do throw the dealer it will cost me $1,500 to install with out the calibration ( programming ) if needs it , or $700 if the technician do it as a side job , so i agreed to do on side for $700 and luckily it didn’t need any calibration.
it’s working great and doesn’t need anything else.
I am happy to have it on my v


ehicle

 

I’m unable to understand your post completely. Can you please clarify why you bought the wiring from eBay and not RJA? Also, what do you mean by “if technician does it as a side job for 700”?

 

He means off the clock.

 

are these cars factory equipped with the wiring harnesses to the cameras already or do we need to run new wiring from the camera in the windshield to the 549 mbux unit which.... where is it located?

 

Only MBUX-High unit can do augmented reality as well as full MBUX maps on the driver's screen. There is a vendor here who sells Mbenz OEM units for MBUX-high-end that also comes with other benefits he encodes such as wireless carplay and full screen carplay. See my thread below for all the detail. I haven't added the augmented reality camera yet but was told I can just buy the OEM camera and wires, and simple wire it and it should work after coding. Note that MBUX-high end also has higher processing speed and should be faster.
https://mbworld.org/forums/gls-class...-update-4.html

 

.I read that as well, but both my 2020 and my 2021 had the low-end MBUX and AR.

 

I don't know if has anything to do with COVID or not... but 2022 and 2023 GLS, would get the high-end MBUX if you spec it with AR. I know that most/all GLS580 showed the high-end MBUX too for the 2021 and 2021 model years when I was shopping for a GLS. I am not sure why some SUVs would get the lite or low end-MBUX even when it was optioned with AR (again unless it was a COVID thing)