icarsoft MB V2.0 - DPF % Full not showing ML350 Bluetech W166
Unfortunately I cannot find the DPF % Full feature. I see 11 items that do not include the DPF % Full item.
Does anyone know where or how I can access that data item?
Attached are some screen shots of what I can see.I did also expect to see a I see DPF % Full number.
I figure the numbers shown are healthy as I had the car on the open road for 4 hours and the Ash is 0 grams and I see the Soot is at 6.29 grams.
Not sure how to interpret these numbers. Comments welcome.
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It's impossible to find what DPF Functions are available on the W166 ML350 before purchasing and the icarsoft. After I bought, the MB V2.0 USA Headquarters / Sales Engineer / Order Center did respond stating to update SW (I did) and send the log files (I did). Since then, icarsoft support has not responded to any of my questions about what DPF functions will not work on the W166 ML350 Bluetec.
I was recently told (locally here in Sydney) that the icarsoft MB V2.0 does not support "DPF Regeneration" OR "DPF % Full". After VIN Numbers and Version numbers the local Sydney people said: "Apologies MB V2.0 can't do DPF function for this car". It does provide a reading for Ash and Soot in Grams - but that's it. Nothing more.
Very disappointed in the tool and service from icarsoft.
ICARSOFT - YOUR WELCOME TO RESPOND AND I WOULD BE VERY HAPPY TO CHANGE MY MIND ABOUT THE PRODUCT AND SERVICE.
W166 is missing from the DPF Regeneration Page / List. Many Mercedes may be missing.
Last edited by contactchris; Jul 25, 2020 at 07:00 PM. Reason: I have an image to add.
It's impossible to find what DPF Functions are available on the W166 ML350 before purchasing and the icarsoft. After I bought, the MB V2.0 USA Headquarters / Sales Engineer / Order Center did respond stating to update SW (I did) and send the log files (I did). Since then, icarsoft support has not responded to any of my questions about what DPF functions will not work on the W166 ML350 Bluetec.
I was recently told (locally here in Sydney) that the icarsoft MB V2.0 does not support "DPF Regeneration" OR "DPF % Full". After VIN Numbers and Version numbers the local Sydney people said: "Apologies MB V2.0 can't do DPF function for this car". It does provide a reading for Ash and Soot in Grams - but that's it. Nothing more.
Very disappointed in the tool and service from icarsoft.
ICARSOFT - YOUR WELCOME TO RESPOND AND I WOULD BE VERY HAPPY TO CHANGE MY MIND ABOUT THE PRODUCT AND SERVICE.
W166 is missing from the DPF Regeneration Page / List. Many Mercedes may be missing.

I fell for the same scam, they state it works in later Mercedes models, but they don't state it works on everything but w166

Talking to their support team is a dead end.
The other two devices are: Carly - W166 not supported & VT-600 - W166 not supported.
Currently I am trying "Thinkdiag" by Launch. The standard 1 Free App being the "Mercedes App" doesn't support Regen either. Now they're telling me that I have to purchase an additional a DPF Application for $35 a year, however, I am currently seeking a money back guarantee on the SW if it doesn't work. So I waiting for their response so haven't tried the DPF App yet.
oh yes, forgot to add: Support is almost non-existent for ThinkDiag cr*p.
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In the past, they have been responsive and provided a temporary software update for testing.
Also, has anyone had any luck with DPF cleaners for this model? The sensor going into the dpf is relatively easy to access and I had seen a video of a sprinter owner using LiquidMoly to clean the filter after removing the sensor. I was wondering if this is even worth trying.
Also, has anyone had any luck with DPF cleaners for this model? The sensor going into the dpf is relatively easy to access and I had seen a video of a sprinter owner using LiquidMoly to clean the filter after removing the sensor. I was wondering if this is even worth trying.
I've not looked into the settlement and avoid the dealership like the plague as I do my own wrench work. I'm in a no emissions check state and my def is already less than functional. Not sure it would be worth the 3500 if I have to replace def components. I'll look into it as I understand I have only until Oct.
I've not looked into the settlement and avoid the dealership like the plague as I do my own wrench work. I'm in a no emissions check state and my def is already less than functional. Not sure it would be worth the 3500 if I have to replace def components. I'll look into it as I understand I have only until Oct.




Not to defend them, but two years ago I interacted with support (likely one person business), and got good help and fixed version of their software




1 - connected with a laptop using the USB cable and it booted correctly
2 - Wrote down the Serial number and the UID, needed for the upgrade
3 - Downloaded the latest package for the model, unzipped
4 - Started the application, selected the packages that I needed, and go.
5 - Done. No issues.
Do you recall in what state yours was? Say, does it boot? How far into the menus can you go?







