M-Class (W166) Produced 2012-2015

2015 ML350 Intermittent starting problem

Old Nov 19, 2021 | 10:34 AM
  #1  
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2015 ML350 Intermittent starting problem

My wife's 2015 Ml350 occasionally doesn't start. The lights on the dash cycle through but the engine doesn't turn over. She turns the car off and trys to start it again. After doing this a few times it eventually starts. The car will then start normally for a number of weeks after which the problem reoccurs. The problem happens first thing in the morning. It has a push button start. Any ideas what the issue might be?
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Old Nov 19, 2021 | 11:20 AM
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does the car try to turn over but it just never completes, or does it not even attempt to start/turn over?
when was the last time the fuel filter was replaced?
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Old Nov 19, 2021 | 08:49 PM
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How old is the 12v starter battery. Sounds like it needs replacing.
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Old Nov 19, 2021 | 10:10 PM
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+1 on replace the main battery, and the aux battery behind the right luggage compartment panel near the bottom.
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Old Nov 20, 2021 | 12:41 AM
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Originally Posted by Etienne Lau
How old is the 12v starter battery. Sounds like it needs replacing.
Originally Posted by chassis
+1 on replace the main battery, and the aux battery behind the right luggage compartment panel near the bottom.
i think if it was the battery it wouldnt start after multiple attempts. After each failed attempt the battery is going to lose energy and be weaker.
if you think its the battery you can easily test it by using a booster and see if it starts on the 1st attempt every time. if you still have problems starting then you know its not the battery.

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Old Nov 20, 2021 | 09:36 AM
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@Babukb2 What action do you recommend to the OP?
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Old Nov 21, 2021 | 10:59 AM
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I've had the battery tested and was told it was fine. I too doubt that it the battery but you never know. I will try boosting the car the next time it happens.
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Old Nov 21, 2021 | 11:09 AM
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Testing a battery is near meaningless. Your vehicle is at the age where it needs a battery replacement. Batteries are normal wear items, they don't last forever. MBs are sensitive to batteries in less than perfect condition.
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Old Nov 22, 2021 | 07:23 PM
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Originally Posted by chassis
@Babukb2 What action do you recommend to the OP?
i was thinking a fuel flow problem and am wondering about the last time the filter was changed.
after some attempts it sounds like the car starts, and then it runs fine until the next morning. i dont know enough about the design of the fuel filters to say for sure but maybe there is a tiny blockage preventing flow, but after enough attempts the particle moves and allows fuel to flow. until the car sits over night and the particle possibly settles and blocks the flow again the next day.

i recently changed the fuel filter, and the first start after that service took a bit to get the car started because the filter was empty. after 2 attempts to start and allowing it to crank a bit longer it started. i had the same issue when starting it for the second time. Not until i took it for a bit of a drive to allow the filter to fill up did the car have no issues starting.

attempting to start with a boost is the easier approach to at least rule out battery issues.
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Old Nov 22, 2021 | 10:32 PM
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@B Lafleur Your 12V vehicle battery is now 6 years old. That is pretty much the lifetime of any vehicles 12V battery. @Babukb2 The fact that the OP tested the battery is not indicative the battery is fine given the age of the battery. I have had batteries tested before and they are find and yet the vehicle barely starts until you put in a new battery and it starts just fine. Vehicles today contain so many ECU/computer systems and the MB vehicles are known to have random flashing lights in the dash indicating there is nearly insufficient voltage. The symptoms that @B Lafleur are very indicative of low voltage, How does fuel problem cause the problem of "Engine does not turn over"?

If the engine does not turn over, that means there is insufficient 12V to even power the starter. So I am not sure why @Babukb2 mentions fuel filter.....
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Old Nov 23, 2021 | 11:15 PM
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Originally Posted by Etienne Lau
@B Lafleur Your 12V vehicle battery is now 6 years old. That is pretty much the lifetime of any vehicles 12V battery. @Babukb2 The fact that the OP tested the battery is not indicative the battery is fine given the age of the battery. I have had batteries tested before and they are find and yet the vehicle barely starts until you put in a new battery and it starts just fine. Vehicles today contain so many ECU/computer systems and the MB vehicles are known to have random flashing lights in the dash indicating there is nearly insufficient voltage. The symptoms that @B Lafleur are very indicative of low voltage, How does fuel problem cause the problem of "Engine does not turn over"?
nowhere did i say the battery is fine or that whatever test was done means its fine, not sure where you got that. I agree that a lot of "battery testers" arent great at truly determinig the health of your battery. I just wouldn't indisputably say that it is the battery. In your example the vehicle "barely" starts, but it starts. OP's example the car is not starting, but after multiple attempts it starts, id say they're different scenarios. 6 yrs is around that time for a new battery, but a lot of factors go into how long a battery will last, plus we dont actually know how old OP's battery is, we're assuming its the original.
I explained in an earlier post why i don't think it's the battery, but the battery is probably the easiest thing to eliminate as the source of the problem. OP may also be due for a new battery anyways


Originally Posted by Etienne Lau
If the engine does not turn over, that means there is insufficient 12V to even power the starter. So I am not sure why @Babukb2 mentions fuel filter.....
i didnt know these are electric cars, here ive been wasting money on fuel...why didnt anyone tell me i dont need fuel??
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Old Dec 29, 2024 | 06:52 PM
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Intermittent starting issues

Hi,

My 2014 ML250 has developed the same symptoms that you've been facing. We did change the battery as a cautious first step, but unfortunately still facing the baffling problem where it intermittently fails to start every 10th or so attempts.

I wonder if you managed to solve the issue?

Thanks
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Old Oct 16, 2025 | 10:11 AM
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Originally Posted by adilno1
Hi,

My 2014 ML250 has developed the same symptoms that you've been facing. We did change the battery as a cautious first step, but unfortunately still facing the baffling problem where it intermittently fails to start every 10th or so attempts.

I wonder if you managed to solve the issue?

Thanks
Did you manage to fix it? I'm having the same issue. I suspect it's the starter starting to fail?
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