I haven’t heard anything about it needing to be an original engine

if they refuse ask to be shown the bulletin where it says that

There is a copy floating around as a PDF. I have seen it but don’t have a copy. Maybe someone here has it or you can find it. Then you can verify 100% that it doesn’t say anything about engine being original.

if I remember correctly the only issue is aftermarket modifications. If you have an aftermarket air intake, exhaust, removed DPF, etc. Only then was it an issue if I recall.

 

Thanks for quick reply. I think I saw that bulletin and yes, it only says about modifications, but even if that would be the case, FM still will be performed after modifications are removed.
Anyway, car is in the shop, I will post update when I will hear fron them.

 

Hello folks!
I don't know if someone has an ideea ,what will happen after 01of May 2023 regarding the filling claims on Karla's website (I mean they will not take anymore claims after 01May2023?)
I took an appointment in november 2022 to do that field measure to my GL320 2009 (bluetec) but they postponed me three times and last appointment they offered me is on the 24 of April ..
There is less time remaining to do the job on my car as they need to check also the airbag and the brake-booster...
Here in Laval quebec it takes months to get an appointment at MB dealer as they are arguing each time is the tire season ....their best speciality I think...

 

I've had as smooth an experience with the BlueTEC settlement as could be expected (spoiler, I've been told my claim is approved and I should expect payment this month but no money yet). Purchased a 2013 ML350 February 2022, field measure was installed late March 2022, and claim was submitted shortly after. I have not noticed any adverse changes to the drive since the Field Measure was installed.

I received a letter in February 2023 (a year after my claim was submitted) which said my claim was deficient because it did not include sufficient proof that I owned the eligible vehicle which was not true, I had submitted a copy of the transfer and a copy of the registration. I resubmitted the same documents and directed the reviewer to the sections which showed I was the owner at the required dates. In March 2023 I received confirmation that the documents had cured tmy claim (it didn't need curing) and that I should follow up in two weeks to determine a payment date. I followed up two weeks later and was told my claim was approved and to expect payment in April 2023.

So...as with many things in life, low expectations are key. Expect slow processing and incompetence and you will not be let down. They were not trying to screw me, they just don't have enough resources and are bad at their jobs. I will confirm when I receive payment which I expect will arrive by this time next year (see, low expectations!).

 

I have had a similar experience, in Barrie ON. my appt. was twice postponed due to "lack of parts" and then I finally got it in today.. They received the vehicle for it's scheduled appointment at 8am this morning and gave me an estimated time of 6-16.5 hours! I live an hour and a half from the dealer and wasn't sure if I was going to have a vehicle to get home! At 4:30 in the afternoon they called and said they have just finished the assessment and that I have other items that need to be addressed before they can go ahead with the field measure.. of course not covered. The total for these "required items" was over $5700! The major being the DEF tank heater and pressure lines, both items that in my opinion are emissions components and I was under the impression would be part of the field measure! I declined all service and left.. What is the point of doing the field measure if it doesn't actually cure the only emission issue I've experienced and the settlement doesn't cover the cost of the repair? I understand I would receive some additional warranty but I think I'll take my chances and just stay away from the dealer.
Anyone else run into this?

 

Yes... every single person too cheap to properly service the car(s) they bought has experienced the same thing. It's actually an epidemic.

What exactly is the point of your post? I mean, what is it that you expect to get out of posting here? Aside from announcing to everyone that you lack basic comprehension and economic skills, what is it exactly that you and all other one-post wonders like yourself are hoping to gain by whining here? Sympathy for the bad decisions you've made?

 

A

 

They won't - can't - do the field measure if the DEF heater and/or lines are not working.

 

I suppose it was my ignorance for thinking that the emissions related settlement would repair the emissions issue that I experienced. Interestingly I have the DEF tank heater and lines at home because I scanned it months ago and purchased them prior to learning of the settlement. I never installed the parts because I registered and booked the appointment for the field measure thinking they would cure that problem. I confess I should have looked into what they do for the "field measure" prior to the appointment, but I did tell the service coordinator on the phone that it had a CEL for the DEF tank heater and he didn't say a word... Just a waste of a day, now I am going to proceed with installing the parts as originally planned and try to get it back in for the field measure again before the deadline. The other work they quoted me on, I've now clarified isn't required for the field measure.

 

From what heard they will replace faulty parts that are part of the field measure or sometimes covered by the new warranty. I could be wrong

 

I hoped that was the case, but it was not my experience.

 

Not every emission component is covered

 

I’ve seen a few posts that indicate they do, but submitted mine almost three weeks ago and haven’t heard anything, even after sending emails asking for confirmation.

Given the approaching deadline, I’m considering sending it via courier with a signature required for receipt just to prove that I did submit in time.

 

Mid March 2023 - Chq Arrived

 

Honestly the field measure installation has been a pain

The quality of repair from the dealership is horrendous

I physically will inspect car each time car is returned snd always either
there is a loose part
or missing component
or damaged tread or bolt
broken parts

Paid extra to have oil cooler seal replaced. Car was leaking oil when returned and still leaks oil. I can see the engine valley hole is wet
Did they actually do the work? I don’t know…
Or they missed something doing the job that’s causing the leak

And now the rattling that I thought was from loose heat shield is actually from the new Catalytic converter/ dpf

 

Followed up with the law firm who then followed up with the settlement administrator, and also resubmitted the claim through the website.

Finally received an email confirmation that the claim had been received, approved, and to expect payment in May so it appears all is in order.

Car sold to the first person to look at it, so all is well except for the crappy experience with the Vaughan dealer.

 

Hello Guys

Anyone experiencing Bluetooth connectivity constantly dropping off

Non of my phone will stay connected, wondering if there is a problem with the field Measure software update on the R320

 

The field measure installation can make the clocks in your house run slow, the cold and hot water faucets in your shower switch sides and it can make the music on your favourite radio station play backwards. It can also cause erectile dysfunction and extreme stupidity in humans, and it can make you invisible if you inhale enough exhaust fumes.

 

Lol you’re a funny boy

 

Lolllll…you’re a funny boy

 

Payment received in May.

 

Payment received today

 

Currently in market for an ml350 bluetec, one that I was looking at had check engine light on, dealer said this just came on and was getting sent to mercedes for repair and that this repair would be covered by mb as its tied to emissions parts, mentioned that any buyer of the car would get an extended warranty from mercedes due to the lawsuit, just wanted to confirm is this true? Do new buyers of mls become eligible for the recall?

 

I would not buy a used Bluetec unless it was a one owner vehicle with complete service records since day one AND a very knowledgeable mechanic (specifically with MB diesels) spends a lot of hours going over absolutely everything and gives it a green light. While the cars are tough and reliable if they are used properly and maintained well, there are far too many components that can and do fail due to deferred maintenance or even from simply being used for mostly short trips as a grocery getter. Plus, depending on where you live (and thus how much biodiesel you are getting out of your fuel pumps), it may be a bad choice to begin with.

The extended warranty covers only specific components tied to the recall itself (and I don't even know if it's transferable), so a blanket statement that "any buyer of the car would get an extended warranty from mercedes" is not technically correct. Furthermore, that limited warranty on those specific components only kicks in after the vehicle has had the recall work performed, so your question whether "new buyers of mls become eligible for the recall" is moot because if there is a warranty, it implies that the recall has already been done. If the recall hasn't been done yet, I would walk away from it because the only reason why it would not have been completed by now is because the car is either molested (with an EGR / DEF delete kit, tune or emulator) and/or not in proper working order, which is necessary for Mercedes to pay for a dealership to perform the recall. While anyone can have the recall done, if it hasn't had it done by now chances are that there's another reason for it. Last but not least, chances are that once someone has the recall done, they will be holding on to their car for at least as long as that limited warranty lasts, because the car was properly working and because the things that usually fail are now warrantied - so why would anyone decide to sell a car that is fully paid for and not going to cost them any significant amount of money in R&M for another three or four years?

Don't get me wrong - I love the diesels, but I bought mine new with the intention of keeping them long-term and have maintained then to considerably higher standards than the bare minimums prescribed by Mercedes, our pumps don't put out more than B5, and I don't use them as grocery getters. A used diesel ML - especially at the age they're at now - would in general be a bad bet if you don't know the complete history and condition of the car. If you can wrench on it yourself it may make the purchase more attractive, but from your post it is fairly obvious that you would need someone else to work on it and it may easily end up costing you three times as much as the purchase price of the vehicle itself just to get it sufficiently fixed up for it to be reliable for a few more years.

 

Hi

You can get the VIN checked at MD dealership for any warranty details, if that is all you want to confirm