M-Class (W166) Produced 2012-2015

Mercedes-Benz BlueTEC II Settlement in Canada

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Old Feb 3, 2023 | 07:14 PM
  #151  
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Originally Posted by Kcf
was going to do the delete kit because of the problems...I'm now hearing problems after the field measure work they have done...​​​​​​​no refund on the nox sensors already done 3 years ago...the delete kit may be the best way to go....how does it run? How's the fuel economy..any black smoke or smell from exhaust?
I am hearing there are aliens walking around on Earth, but I have yet to see one.

Why would you expect a refund for service that needed to be performed on a car you own after the warranty on said car had expired?

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Old Feb 3, 2023 | 07:29 PM
  #152  
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Originally Posted by Diabolis
I am hearing there are aliens walking around on Earth, but I have yet to see one. Why would you expect a refund for service that needed to be performed on a car you own after the warranty on said car had expired?
they are changing them in the field measure work from the settlement... WHY..because the emission system is not set up properly its causing problems with the nox sensors..Mas flow ..cat...ad blue tank ..heater /pump..injector ...etc etc... that's why people want their money back...doing this work admits that their is a problem...
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Old Feb 3, 2023 | 07:43 PM
  #153  
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Originally Posted by Kcf
they are changing them in the field measure work from the settlement... WHY..because the emission system is not set up properly its causing problems with the nox sensors..Mas flow ..cat...ad blue tank ..heater /pump..injector ...etc etc... that's why people want their money back...doing this work admits that their is a problem...
No. They are changing them because they have redesigned the operating parameters of the exhaust after-treatment system, not because there were problems or issues with any particular component. What and why is being replaced and why there is a settlement has already been explained in the settlement order, and it is certainly not because anything was prematurely failing. Read up on it.

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Old Feb 3, 2023 | 07:48 PM
  #154  
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Originally Posted by Diabolis
No. They are changing them because they have redesigned the operating parameters of the exhaust after-treatment system, not because there were problems or issues with any particular component. What and why is being replaced and why there is a settlement has already been explained in the settlement order, and it is certainly not because anything was prematurely failing. Read up on it.
I have read every word..talked to many people ​​​​​​​settlement-head office- dealerships...​​​​​​​my mechanic of 25 years! ​​​​​​​why would they change all those parts if there is no problem...the system was not injecting the proper amount of Def fluid..the soot/crap from the fuel is going where? I have no more comments tks..this is a thread forum not a bashing site tks
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Old Feb 3, 2023 | 08:12 PM
  #155  
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Originally Posted by Kcf
I have read every word..talked to many people ​​​​​​​settlement-head office- dealerships...​​​​​​​my mechanic of 25 years! ​​​​​​​why would they change all those parts if there is no problem...the system was not injecting the proper amount of Def fluid..the soot/crap from the fuel is going where? I have no more comments tks..this is a thread forum not a bashing site tks
The problem was that Mercedes was turning on the DEF injection system / SCR only when the ambient temperature was above a certain value, and after the VW dieselgate fiasco, some ambulance chaser and law firm decided that they can sue a rich company and make money in the process. That's it.

I have and I continue to analyze various service and failure data for a number of companies, one of which was Mercedes. I know exactly how many parts have failed country-wide and why they have failed (infsofar as they have been brought to a dealership or authorized service center for service), so unless you were the guy at Daimler AG in Stuttgart that my and other analysts' reports were going to, I am probably just a little better informed on this particular topic that you are. As juicy and appealing as they are, speculation, innuendo and conspiracy theories are not facts. If you had read what you claim you have, you would know that. You're welcome.
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Old Feb 3, 2023 | 08:32 PM
  #156  
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Originally Posted by Diabolis
The problem was that Mercedes was turning on the DEF injection system / SCR only when the ambient temperature was above a certain value, and after the VW dieselgate fiasco, some ambulance chaser and law firm decided that they can sue a rich company and make money in the process. That's it. I have and I continue to analyze various service and failure data for a number of companies, one of which was Mercedes. I know exactly how many parts have failed country-wide and why they have failed (infsofar as they have been brought to a dealership or authorized service center for service), so unless you were the guy at Daimler AG in Stuttgart that my and other analysts' reports were going to, I am probably just a little better informed on this particular topic that you are. As juicy and appealing as they are, speculation, innuendo and conspiracy theories are not facts. If you had read what you claim you have, you would know that. You're welcome.
You are an analyst obviously not a driver/owner or a mechanic...it was still illegal to do what they did..funny thing is you just wrote here what they did after they denied it (in the court paperwork)
at 138,000 my entire emission system is inoperable ...making my vehicle undriveable..this is not the first time ...a delete kit is available for a reason ...if you say it has nothing to do with this then it's the WORST vehicle ever made....
guess I will put a LEMON WRAP ON IT AND PARK IT AT THE DEALERSHIP! Analyze some of the other messages on the forum ...most people are having more issues now the field measure has been done...these were made this way ...a cheap attempt to try to comply is not going to cut it!
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Old Feb 3, 2023 | 09:23 PM
  #157  
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Originally Posted by Kcf
You are an analyst obviously not a driver/owner or a mechanic...it was still illegal to do what they did..funny thing is you just wrote here what they did after they denied it (in the court paperwork)
at 138,000 my entire emission system is inoperable ...making my vehicle undriveable..this is not the first time ...a delete kit is available for a reason ...if you say it has nothing to do with this then it's the WORST vehicle ever made....
guess I will put a LEMON WRAP ON IT AND PARK IT AT THE DEALERSHIP! Analyze some of the other messages on the forum ...most people are having more issues now the field measure has been done...these were made this way ...a cheap attempt to try to comply is not going to cut it!
I currently own a diesel ML and five Sprinters, I also partially own an independent (non-Mercedes) shop, and I've been driving, racing, breaking and building cars for probably longer than you've been alive, so again I likely have considerably more experience than you do.

Mercedes never did anything illegal, and again, if you had read the settlement, you would know this. There is no admission and no finding of guilt. Mercedes literature always stated that they only turned on the SCR system above a certain ambient temperature (resulting in the vehicles emitting more pollutants when it is cold), but that was never a secret. It is essentially the same argument that can be made for any gasoline powered car when the catalytic converter is cold. That's it. As I said earlier, some ambulance chaser decided that a big company with deep pockets is fair game and decided to go after them.

I am sorry to hear your emission system is inoperable. Seeing as you are posting in a W166 forum, the factory warranty period has definitely expired. Mercedes has as much responsibility to pay for fixing your car as a milk producer has to refund you for a carton of milk that you bought fresh in a supermarket but you left sitting out for a month and has now turned sour, so your argument that Mercedes is somehow responsible for fixing it is plain wrong. As for the delete kits, they are available for people that are too cheap to properly service their vehicles, and are also illegal to boot. It is not Mercedes' fault that you bought a car that you can't afford to service... it is yours and yours alone.

A very small percentage of people are indeed having issues after their field measure has been installed - somewhere between 0.8% and 1.1%, which is exactly the same as with any other repair where the mechanic working on the vehicle made an error during reassembly. That's slightly less than 1 person in 100. There are no issues with anything else.

If the Mercedes is a piece of junk, by all means vote with your wallet and next time buy a Toyota Camry instead. You can whine about it all you want, but it won't get you anywhere.
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Old Feb 7, 2023 | 05:05 PM
  #158  
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I installed the field measure 11 months ago and made my claim that same week. Today I recieved an email stating that my application had deficiencies and that unless they were corrected by May 1 my claim would be denied. So now I wait for a letter in the mail to see what is deficient. The claim couldn't be more straight forward so can't imagine what they need to get out of paying for it. Don't bother phoning-just a recording. This is becoming a joke.
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Old Feb 8, 2023 | 09:14 AM
  #159  
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More than year and no payment

This class action in Canada is a joke, got my car done at dealership last year in April, they charged me 1,500 dollars to remove remote starter claiming to be modification, sent all paperwork for my claim and still waiting for compensation. My next car will not be Mercedes that is for sure, spent thousands of dollars previously fixing check engine light coming on every time right after visiting dealership and now waiting for class action approved compensation for almost a year while inflation is eating it. How much longer it will take for getting compensation, another month, another year or maybe two or five?? Mercedes is not Mercedes that used to be anymore, time for me to switch Mercedes for some other more honest car company
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Old Feb 8, 2023 | 09:21 AM
  #160  
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Originally Posted by Mercedes never
This class action in Canada is a joke, got my car done at dealership last year in April, they charged me 1,500 dollars to remove remote starter claiming to be modification, sent all paperwork for my claim and still waiting for compensation. My next car will not be Mercedes that is for sure, spent thousands of dollars previously fixing check engine light coming on every time right after visiting dealership and now waiting for class action approved compensation for almost a year while inflation is eating it. How much longer it will take for getting compensation, another month, another year or maybe two or five?? Mercedes is not Mercedes that used to be anymore, time for me to switch Mercedes for some other more honest car company
I can't wait to get rid of this piece of junk​​​​​​​going back to a Yukon Denali ...never any issues
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Old Feb 15, 2023 | 08:55 PM
  #161  
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Well they've had the car for two full weeks now and apparently have run into an issue where, having put it back together with all the new parts, it takes far too much cranking to start. Must be something to do with all the work they did as it always has started perfectly on the first crank right up to the point where they took it apart.

They're having to deal with the engineers back in Germany trying to troubleshoot this which is obviously quite concerning - anyone else had a similar issue when the Field Measure was done to their vehicle?

At this point I really have no idea when I'm getting it back, but at least they've told me there's no cost to me for the difficulties they're having..
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Old Feb 15, 2023 | 09:00 PM
  #162  
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Originally Posted by Richard930
it takes far too much cranking to start. Must be something to do with all the work they did as it always has started perfectly on the first crank right up to the point where they took it apart.
true, and seems it's normal under this recall. Mine went from almost instant to 2-3 sec cranking, like 90% replays I was reading
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Old Feb 15, 2023 | 09:05 PM
  #163  
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I'd think they've done enough of them to know what's the new normal, but 2-3 seconds doesn't seem too bad so it must be worse than that. I'm at their mercy but at least I've already got the new car so I'm not inconvenienced, but I feel bad for the person who's waiting on this to buy my R350 - he's being very patient.
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Old Feb 15, 2023 | 09:10 PM
  #164  
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Originally Posted by Richard930
new normal.
epic quote

after recall, and diesel price, I mostly drive Nissan Leaf EV, ML is chilling on driveway waiting patiently
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Old Feb 15, 2023 | 10:11 PM
  #165  
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Originally Posted by dvakata
true, and seems it's normal under this recall. Mine went from almost instant to 2-3 sec cranking, like 90% replays I was reading
Originally Posted by Richard930
I'd think they've done enough of them to know what's the new normal, but 2-3 seconds doesn't seem too bad so it must be worse than that. I'm at their mercy but at least I've already got the new car so I'm not inconvenienced, but I feel bad for the person who's waiting on this to buy my R350 - he's being very patient.
Technically it takes about an extra second (not 3) to PRIME when the engine is cold, but if you put your foot on the brake pedal before you push the start button, then yes, the starter will indeed crank during that time. If instead you push the start button without your foot on the brake to the "run" position and wait for a second or so, and THEN press the brake pedal and the start button again, it fires up immediately. So - while it does take the extra second when the engine is cold before it will start, it does not have to be cranking during that time. I am not 100% sure, but I think they are waiting a little longer to warm up the cylinders to a higher temperature with the glow plugs before they pulse the injectors as the fuel pressure does not take that long to build up.
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Old Feb 16, 2023 | 08:08 AM
  #166  
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Felt the car was slow at starting too after we got it back but now after 4months , it’s either it got better or we just got used to it.
Mine may have sealed back after almost 10k kilometres but have oil leak in the valley and dripping down bell-housing. They Need to go back and inspect , just not happy if they have open it up again to fix leak

2009 R320…..300K kilometre
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Old Feb 16, 2023 | 10:05 AM
  #167  
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Originally Posted by Yemiii
Felt the car was slow at starting too after we got it back but now after 4months , it’s either it got better or we just got used to it.
Mine may have sealed back after almost 10k kilometres but have oil leak in the valley and dripping down bell-housing. They Need to go back and inspect , just not happy if they have open it up again to fix leak

2009 R320…..300K kilometre
Sounds like the oil cooler seals. Did you have them replaced when they were doing the field measure installation (AEM)?
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Old Feb 16, 2023 | 10:07 AM
  #168  
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Originally Posted by Diabolis
Sounds like the oil cooler seals. Did you have them replaced when they were doing the field measure installation (AEM)?
Yes I did pay $970 extra to the cooler, whether they did is a different story
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Old Feb 16, 2023 | 10:12 AM
  #169  
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Originally Posted by Yemiii
Yes I did pay $970 extra to the cooler, whether they did is a different story
In that case it is very likely their ~$3K problem to fix and pay for, not yours. Take it in and have them fix it.
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Old Feb 16, 2023 | 11:39 AM
  #170  
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Originally Posted by Diabolis
Technically it takes about an extra second (not 3) to PRIME when the engine is cold, but if you put your foot on the brake pedal before you push the start button, then yes, the starter will indeed crank during that time. If instead you push the start button without your foot on the brake to the "run" position and wait for a second or so, and THEN press the brake pedal and the start button again, it fires up immediately. So - while it does take the extra second when the engine is cold before it will start, it does not have to be cranking during that time. I am not 100% sure, but I think they are waiting a little longer to warm up the cylinders to a higher temperature with the glow plugs before they pulse the injectors as the fuel pressure does not take that long to build up.
you right, Ive tried this morning and it works as described. It's just killing convenience of a button start. I understand glow plugs delay when I was starting my diesel in -40C in Siberia, but now after recall it just a gimmick
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Old Feb 16, 2023 | 12:15 PM
  #171  
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Also, there is a glow warm up sign on the instrument cluster that you wait to turn off before cranking any Diesel engine in cold weather. The colder the temperature the longer it will take for the car to be ready for crank.

I have replaced the glow plug timer on mine to the newer model that’s even faster.
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Old Feb 16, 2023 | 12:31 PM
  #172  
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Before the AEM I swear my ML would not crank the engine until the glowplug light came off. After AEM as soon as I hit the start button the engine cranks regardless if its -25c or 20 degrees celsius. Why did they take out this crank delay?
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Old Feb 16, 2023 | 01:44 PM
  #173  
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Originally Posted by mike919
Before the AEM I swear my ML would not crank the engine until the glowplug light came off. After AEM as soon as I hit the start button the engine cranks regardless if its -25c or 20 degrees celsius. Why did they take out this crank delay?
You are correct!
Even though I have a key start the car will not attempt to start till glow plug is ready before field measure was installed

So now that they have removed the cold start delay it will attempt to start if I crack it in cold. This is the cause of the prolonged cranking before it’s starts
I think…
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Old Feb 16, 2023 | 02:28 PM
  #174  
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I assume this is a result of completely new software on the ECU? I wish they would roll back this piece of the software if enough people complain lol. This is the only really annoying part of the AEM since it makes my truck sound like it has faulty injectors or is not maintained well

Last edited by mike919; Feb 16, 2023 at 05:06 PM.
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Old Feb 19, 2023 | 11:30 PM
  #175  
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Thank you!
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