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Mercedes Download Manager (DLM) installer

Old Aug 10, 2025 | 06:27 PM
  #101  
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17 E43, 18 GLE400
Originally Posted by ryancolebourn
Do you know which NTG each of your cars has? According to ChatGPT your E43 should be NTG 5.1 in your GLE should be NTG6. Do you know if that is correct?
Thanks for your post.

Actually according to my build sheet (Data card) I have option code "531" which is NTG5/NTG5.5 for the 2017 E43 and it's same for the 2018 GLE400.

Both are Canadian vehicle and should be pretty much the same as an US model.

Any help will be very much appreciated!
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Old Aug 10, 2025 | 07:13 PM
  #102  
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W213 All-terrain
Originally Posted by ryancolebourn
Do you know which NTG each of your cars has? According to ChatGPT your E43 should be NTG 5.1 in your GLE should be NTG6. Do you know if that is correct?
Chatgbt is always confused if you do tell him that is confused...E-class W212 can have 5s1, but only W213 can be E43 - so w213 with 531 is NTG5.5
GLE, depending of MY could be NTG5s1 or 6
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Old Aug 10, 2025 | 07:20 PM
  #103  
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@trigital, does the 2018 S65 have NTG 5 or 5.5? Some sources say 5, others 5.5. Even the build sheet says
COMAND APS NTG5/NTG5.5
Thanks!
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Old Aug 10, 2025 | 07:23 PM
  #104  
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W213 All-terrain
Originally Posted by Sathinas
@trigital, does the 2018 S65 have NTG 5 or 5.5? Some sources say 5, others 5.5. Even the build sheet says

Thanks!
Only VIN number can tell, as my experience withe US market is sometimes wrong especially about the MY ( Model Year) option. In US the MY is very different compared with the actual Model Year,,,,
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Old Aug 10, 2025 | 07:28 PM
  #105  
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I'll PM it to you. Thank you for your reply.
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Old Aug 10, 2025 | 07:39 PM
  #106  
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W213 All-terrain
Originally Posted by Sathinas
I'll PM it to you. Thank you for your reply.

Head Unit NTG5.5

S65 V29 North America
Activation Code

K42PG2

If your current installed map is very old, it may be needed to use first an "Erase Map" to clean the HDD

Activation Code for Erase Map for your S65 is:
HDYH4X

Last edited by trigital; Aug 10, 2025 at 07:41 PM.
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Old Aug 10, 2025 | 07:41 PM
  #107  
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I appreciate that, thank you. My USB ports don't work, so no map udates for me. However, if I get them fixed, I'll certainly update the maps and use those codes.
Thanks again.
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Old Aug 10, 2025 | 07:42 PM
  #108  
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W213 All-terrain
Originally Posted by Sathinas
I appreciate that, thank you. My USB ports don't work, so no map udates for me. However, if I get them fixed, I'll certainly update the maps and use those codes.
Thanks again.
Should work, check fuse
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Old Aug 10, 2025 | 07:56 PM
  #109  
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Not a fuse issue,unfortunately. I have power going into the USB module in the arm rest, but COMAND / Xentry are not seeing the module or throwing any errors. Even replaced the module with a new one from MB. :/
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Old Aug 11, 2025 | 05:46 AM
  #110  
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E300DE
How do I update the map for free.
1. Create a new Mercedes account (I have selected Germany country)
2. Remove the vehicle from the main account and add it to the new account (all digital extras will be preserved)
3. Buy an online map update digital extra (1 month free)
4. Go to My dashboard -> Manage your Digital Extras -> Online map update
4.1. Click Update the regions manual
4.2. Select completed map


4.3. Download the download manager
4.4. Click launch download manager (important. It syncs your credentials and car with the download manager)



5. Download the map to your usb device
6. Connect usb device to your car
7. The map update should be detected, and no licence key is needed.


8. Cancel subscription. Remove the car. Delete account. Add a car to your main account.

Last edited by bajoras; Aug 11, 2025 at 05:53 AM.
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Old Aug 11, 2025 | 04:55 PM
  #111  
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W213 All-terrain
Originally Posted by noyu
Thanks for your post.

Actually according to my build sheet (Data card) I have option code "531" which is NTG5/NTG5.5 for the 2017 E43 and it's same for the 2018 GLE400.

Both are Canadian vehicle and should be pretty much the same as an US model.

Any help will be very much appreciated!
E43 V29 NA

QBWXOP

GLE ,400

V17 NA

IRBTWI

Last edited by trigital; Aug 11, 2025 at 04:58 PM.
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Old Aug 12, 2025 | 01:36 AM
  #112  
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17 E43, 18 GLE400
Originally Posted by trigital
E43 V29 NA

QBWXOP

GLE ,400

V17 NA

IRBTWI
I finally was able to download the DLM and files I needed to install the update with the generous help from trigital.

I have updated my W213 E43 in little over an hour for the North America latest version, everything was a breeze and it went extremely well.

I now have the latest NA version and without help from trigital I am not able to do it thank you very much Sir!

You are definitely an asset to the forum and kudo to you again Sir!


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Old Aug 15, 2025 | 11:29 AM
  #113  
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Originally Posted by trigital
Should work, check fuse
You were correct, it was a fuse.
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Old Aug 15, 2025 | 11:46 AM
  #114  
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I know, damned double posting n00b!

@trigital, Do you know how often the maps are updated on the DLM side? Yearly, Quarterly, etc?
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Old Aug 15, 2025 | 11:48 AM
  #115  
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W213 All-terrain
Absolutely randomly
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Old Aug 15, 2025 | 01:03 PM
  #116  
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GLC COUPE 200 2024
Originally Posted by trigital
Absolutely randomly
Hello Trigital,

I really appreciate what you’re doing here.
I have a 2024 GLC Coupé, which I believe corresponds to NTG7, currently running the Europe maps (version 11.0). I would like to change the region to Middle East/Africa (version 14.0).

Here is my VIN: W1NKJ5BB3RF132447.

I would be grateful if you could generate the PIN code for NTG7; otherwise, could you let me know if there’s any way to obtain or bypass it?

Thank you.
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Old Aug 20, 2025 | 04:43 PM
  #117  
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17 E43, 18 GLE400
Originally Posted by trigital
E43 V29 NA

QBWXOP

GLE ,400

V17 NA

IRBTWI

I have just finished the update on my wife's 2018 GLE400 W166.

At first the USB ports inside the center console can not see my USB, try both ports didn't work.

Then I remember there is a SD card slot on the command and after I transferred the files to a SD card insert it the command prompt me for the key and it took about 45 mins or so to complete the update.

Thank you so so much again trigital really appreciated for all your help and sharing your knowledge!

Cheers🍷

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Old Aug 20, 2025 | 06:43 PM
  #118  
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Check fuses in the passenger kick panel, and see if any are popped. That was my issue with the front USB module.
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Old Aug 26, 2025 | 09:10 AM
  #119  
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Mercedes Benz Class B
Mercedes-Benz Download Manager

Originally Posted by trigital
Hello,
can you re-upload it again?
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Old Oct 27, 2025 | 12:45 PM
  #120  
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slk280
PIN needed!

Originally Posted by trigital
Absolutely randomly
Hi, I have been a member here for the last 15 years. I owned and familiar with the W211 and R171 (07 E350 and 07 SLK280). Recently acquired a 2016 e350 (W212). I found your posts regarding upgrading the map. My car has 2019 Map and I would like to update to the newest possible map. Can you please provide me the PIN for the newest map

2016 e350 W212
NTG 5.5
VIN: WDDHF5KB5GB206786
REGION: NORTH AMERICA
VERSION: V.29.0
Thank you


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Old Oct 27, 2025 | 01:07 PM
  #121  
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W213 All-terrain
Originally Posted by nguyenphananh
Hi, I have been a member here for the last 15 years. I owned and familiar with the W211 and R171 (07 E350 and 07 SLK280). Recently acquired a 2016 e350 (W212). I found your posts regarding upgrading the map. My car has 2019 Map and I would like to update to the newest possible map. Can you please provide me the PIN for the newest map

2016 e350 W212
NTG 5.5
VIN: WDDHF5KB5GB206786
REGION: NORTH AMERICA
VERSION: V.29.0
Thank you
Your car is 2015 w212 equipped with SA Code 531 Comand NTG5s1.

Your request is not eligible.

This Comand can support Carplay and Android Auto
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Old Oct 27, 2025 | 01:53 PM
  #122  
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Originally Posted by trigital
Your car is 2015 w212 equipped with SA Code 531 Comand NTG5s1.

Your request is not eligible.

This Comand can support Carplay and Android Auto
Thank you Trigital, I sured you know more than me. But just to clarify, according to the car registration and DATA card, my car is 2016 W212, SA Code 531 COMAND APS NTG5/NTG5.5. I was hoping I can update to the newest map. I am also researching the option for supporting Carplay and Androi Auto. This car obviously support this option, but Mercedes deactivated this option on my car, will need to activate/code and mutiple activation steps before can be used (coding by dealer can cost major $$$, if they agree to update/coding at all)

Last edited by nguyenphananh; Oct 27, 2025 at 02:05 PM.
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Old Oct 27, 2025 | 02:56 PM
  #123  
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W213 All-terrain
Originally Posted by nguyenphananh
Thank you Trigital, I sured you know more than me. But just to clarify, according to the car registration and DATA card, my car is 2016 W212, SA Code 531 COMAND APS NTG5/NTG5.5. I was hoping I can update to the newest map. I am also researching the option for supporting Carplay and Androi Auto. This car obviously support this option, but Mercedes deactivated this option on my car, will need to activate/code and mutiple activation steps before can be used (coding by dealer can cost major $$$, if they agree to update/coding at all)
For your NTG5s1 the latest Maps are 2022 V17.

Mercedes didn't deactivated Carplay, more likely this option was not being paid when the car was ordered.

Depending on how you treat your dealership, they may update the NTG firmware for free,. This way activation of Carplay will be very easy
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Old Oct 27, 2025 | 03:48 PM
  #124  
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Originally Posted by trigital
For your NTG5s1 the latest Maps are 2022 V17.

Mercedes didn't deactivated Carplay, more likely this option was not being paid when the car was ordered.

Depending on how you treat your dealership, they may update the NTG firmware for free,. This way activation of Carplay will be very easy
The map on my car is 2019. Can I have the PIN for the 2022 version? (better than my 2019!)
From my research on this forum and online: AT LEAST IN THE USA, NONE of the W212 SEDAN were allowed to have this option (Carplay). However, people discovered since this Comand was the same with the W207, which has this option available. Many were able to CONVINCED the dealers to update the Comands for them to a specific version (had to lied the bluetooth had issues). Since then Mercedes found out and had removed this specific firmware version from data base. This is the thread regarding this issue if you like to read
https://mbworld.org/forums/e-class-w...2016-w212.html

My familiy member bought this car CPO in 2019. It has free 3 years map update, which he did. Dealer around here out for your money, they would not do anything for free
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Old Oct 27, 2025 | 04:05 PM
  #125  
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W213 All-terrain
Originally Posted by nguyenphananh
The map on my car is 2019. Can I have the PIN for the 2022 version? (better than my 2019!)
From my research on this forum and online: AT LEAST IN THE USA, NONE of the W212 SEDAN were allowed to have this option (Carplay). However, people discovered since this Comand was the same with the W207, which has this option available. Many were able to CONVINCED the dealers to update the Comands for them to a specific version (had to lied the bluetooth had issues). Since then Mercedes found out and had removed this specific firmware version from data base. This is the thread regarding this issue if you like to read
https://mbworld.org/forums/e-class-w...2016-w212.html

My familiy member bought this car CPO in 2019. It has free 3 years map update, which he did. Dealer around here out for your money, they would not do anything for free
Sure, make the USB stick first and if it will be compatible and and will ask for the code, I will give it to you.

None of the firmwares was deleted from Daimler servers...yet!

Anyway if you are brave enough to update yourself the firmware a 10$ cable from AliExpress and a decent Windows 11 laptop will do the job....I can help for free.

Last edited by trigital; Oct 27, 2025 at 06:10 PM.
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