I can't get WIS to work. EPC. ASRA please help with installation 🙏🙏🙏🙏🙏🙏🙏🙏attached p

Subscribe
May 5, 2022 | 10:23 AM
  #1  
Hi everyone, I hope you are well. I wanted to ask for help on the installation of WIS EPC AND ASRA. A few days ago one of our colleagues called. SENETAT. He kindly gave me an EBAY link to a seller called GARIVE _5 who sold the programs. In the end, I get in touch with this seller and I tell him that I am going to do the installation on an external hard drive and he tells me that it is no problem that he sends me a link with the programs and instructions and I ask him if he can help me through of TEAMVIEWER in case I can't install it. he tells me yes. So I make the payment via paypal. and it sends me the programs, I do the installation, I install the virtual box and now when I go to open the program I get an error. I have already written many times to the seller and I have asked him to please help me to solve this error so that I can use the programs but I do not receive any answer. Anyway, now I have 130 GB of WIS EPC ASRA programs that I can't use. in short I do not want to think that this seller has kept my money. then it strikes me that in the negative comments on his eBay profile there are many users with the same problem as me. . I have already written to him several times but he does not respond. I think these things happen to me for trusting people. Well, I wanted to know if a fellow member of this great forum, which has helped me a lot, can install these programs for me. and if you have to pay for his service, tell me how much. Thanks, greetings to all. Take good care of yourselves, greetings from Spain.Attached photo of the error and the files that I have installed. thank you


Reply 0
May 5, 2022 | 10:46 AM
  #2  
Something recently happened to my program...I'm no longer able to access it. I get an error something about a kernel and Virtual Box. My seller (different seller than yours) sent me a fresh link, but I ended up with the same problem. I don't know what is going on...perhaps there were updates to Virtual Box that are not compatible with the programs we all bought? Are others still finding their versions working?

Today I ordered a fresh copy from another seller. He offers installation help, so I'm hoping he can get it up and going.
Reply 1
May 5, 2022 | 02:18 PM
  #3  
Hello
Well I want to update the thread. In the end, the seller responded. apparently the EBAY message system Where I communicated with him has a problem. The messages do not arrive. he wrote back telling me that he had written to me asking for access to my computer to install the programs. and I hadn't received any messages so I'm guessing the lack of communication was eBay's message system issue. in the end we have arranged for tomorrow morning to give him access to my computer and finish installing the programs. I have thanked him.
Reply 0
May 10, 2022 | 04:06 AM
  #4  
updated this thread again
well in the end after a while with the seller and trying to install what he sold me he couldn't make it work. even he couldn't get the programs to work. his reply was after 40 minutes i don't have time to make this work. that is, not even he can make what he sells work. Finally, I'll leave it there. I reimburse the money, that must be made clear. finally EPC.WIS. ASRA. in virtual machines in Windows 7 32 bit with eBay link did not work for me. I leave my experience for others to take into account. a greeting.
Reply 0
May 10, 2022 | 09:15 AM
  #5  
Curious if others have virtual machine systems still working. I've got 2 programs from different Ebay vendors. I've deleted everything, downloaded fresh everything, and tried again. I still can't get either to work. One of the sellers will try installing it on my Mac today, but my hopes are not high. I think this avenue to have WIS might be dead. At least for me.
Reply 0
Jul 28, 2022 | 10:02 AM
  #6  
I purchased one of these from eBay in 2016. Uses VMware to display and it is searchable.

Many failed attempts to load/install/work until I asked my company PC support to take a look. (Seller and eBay were ZERO help)

Support techs 'fixed it' (knowing VM Ware is helpful I guess) and it 'ran' fine. Until I relocated the files to another personal laptop.

It was not an easy navigate, but a YouTube on how to use WIS/EPIC was very helpful.

My suggestion: Find and pay a techie who knows VM Ware, it is a very common software. My son used it in his STEM high school.

I would do it again if I needed it. Slow - but it did the job.
Reply 0
Jul 28, 2022 | 11:04 AM
  #7  
This is interesting. I bought an eBay WIS when I bought my E55 in 2020 and as far as I know it still works. It is possible that a Windows update (or other update) broke something. I have had issues in the past with virtualized things and have ended up having to work around it on my own (I have some GM software that is similar).
Reply 0
Jul 29, 2022 | 07:56 AM
  #8  
I got mine working again, and now know what the problem is, at least for me. The VM software was updated, and that caused my software to no longer work on any of my computers. I know it would make sense that if you deleted everything, and reinstalled it should work, right? But, no, it didn't and I tried on 3 different computers. Maybe it was a combination of new IOS software and VM software. What finally worked was pulling an old computer off the shelf, and reinstalling everything from the vendor, on to this old, unupdated unit. It works fine. I'm careful to not update this old machine. So, that was my key.
Reply 0

MB World Stories

The Best of Mercedes & AMG

Explore
story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Jul 29, 2022 | 02:17 PM
  #9  
there's a really simple solution to all this - with the best support you can possibly imagine - its called the package offered by BenzNinja

https://mbworld.org/forums/s-class-w...e-codings.html



Reply 0
Jul 30, 2022 | 09:00 AM
  #10  
Just fired up my VirtualBox driven WIS. Works fine. Never update anything!!

I paid $18 (on eBay) in June 2020 to coincide with my E55 purchase. Always worked for me.
Reply 0
Subscribe
Currently Active Users (1)
 
story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE