W222_Bob

The saga has ended, I got a call from MBUSA this morning. They are buying back my CPO 2015 S550!! She said "After reviewing the vehicle history we have decided to buy back the vehicle". In California they contract out the buyback / repurchase logistics with a company called SteriCycle. I'm supposed to be getting a call from them in the next few days, They will pick up the car and take care of the loan payoff and pay me. Hopefully I'll get paid to correctly.... I did spend $600 on tint, $200 on the AMG center caps as well as the $245 service A that was just done. I'm happy but at the same time I'm a little bummed... Hopefully I'll find another quickly, pre-owned W222's don't sit long on the lot. Maybe I'll find a 2017 S63 .

I'll post updates as the process moves forward.


Cheers!

1bad540

sweet, dont know your saga but glad it worked out. Take your center caps back doubt there paying you for any of that.

MTrauman

Just look for the thread starting with “39 days and counting...” and you will see the saga. Looks like MBUSA is doing the correct thing here.

seamus2154

Don't be bummed. This is the best resolution. You would have hated that car in 6 months. Put it behind you and start your search for a really clean, CPO that has a service history you feel good about. I looked for months and the perfect situation for me and perfect car happened. Don't compromise because you anxious. I almost did on an inferior car and a friend stopped me...literally 1 day later we walked into my present car. Good luck!!

S550e

Was not expecting that. Glad it turned out right. Just like the other guy said, take those caps back. Let us know what you get. *kids cheering* S63, S63, S63, S63

rustybear3

Why in the world would you consider another used W222? I would think anything but...

Good luck on your next vehicle.

superpop

I have had a 2015 W222 pre owned for about a year now and they are rock solid cars. I would not hesitate to buy another one. Mine had 17K miles on it when I purchased and has around 31K now. Will probably do the front brakes in another 5K miles or so but other than that it has been a great car.

Wolfy90503

For your next purchase, make sure you get a PPI from a reputable indie shop, not from the stealership. CPO cars are not necessarily better than non-CPO's. It's all a smoke screen sometimes.

Wolfman

Why not. W222's are rock solid, much better than other models (like the W213's). Plenty good ones out there...

platt-deutsch

I have 96,000 on my 2015 S550. No problems so far. My 100K warrantee is just about up. I sent in a oil sample and they find no sign of excessive engine wear in the oil so , I think I will self warrantee untill I decide to trade .

W222_Bob

What are my chances on getting another W222 loaded with issues.... I'd say pretty slim. Why deprive myself of S class luxury based on one negative past experience.

I'm in the market now for a 2017+ W222, I'm sure I'll find what I'm looking for. What I do know is that I will not be purchasing a CPO vehicle from the dealership where I bought the 2015 from due to the fact that they have serious issues following the MB CPO process.... I'd buy a new one from them though. I also know that I will definitely not be patronizing their service department.......

BenzV12

Good to see things are going on your way
Kudos to MB USA

swaynesworld

One bad apple doesn’t mean they’re all spoiled!

stever500

This is great news and you have a good attitude about all this. Keep us informed as to what you get of course and of course, get the 2017 S63!!!!!!!!

1bad540

I agree, good attitude. Id def consider s63 if your budget calls.

Wolfy90503

Have you tried the Jaguar XJ Supercharged? Less electronics and not as common as S550. Same 0-60 time under 4.6 sec.

W222_Bob

Got the offer in the other day from MBUSA via SteriCycle and accepted it. Refund in full, no mileage deduction. Full refund for ELW and Appearance package. No hassle no problems, Just taken care of professionally. Getting $19k back... Which is my downpayment on my next 550 / 560.

AppleFan1

Very happy to hear this. You deserve it after all you went through.

Merserybenze

i had this a few years ago for a bmw. i had to sign off not to share details.....

as.thompson

Bob, What was wrong with the car that MBZ had to buy it back and couldn't fix it?

rustybear3

Yet you bought a W213; don't do as I do....W213's are just as reliable and rock solid as you put it, as W212's. But as you know, all used cars are a gamble.

I dunno. You already have once. Just saying, if I had such problems with a car to an extent that the company had to buy it back, I'd try a different model or change brands before going back to the same model car again. Why tempt fate? Just an observation.

Wolfman

True as my wife was looking for something smaller. She is not a huge fan of the larger car as she drives a convertible 99% of the time.

We got the E63s ED1 primarily because I liked the look and the power of the car, great fun to drive plus there are only 213 of these in the country and the deal was right.
I do like the car a lot but we will likely switch it out for something else next year.
That said, the S-class is more reliable than the W213 There is always the occasional car with issues but if you search several years of the w222 forum, there is an nary an issue. Very different on the W221 and the W213 had its share of gremlins. Nothing dramatic but not as trouble free as the S

rustybear3

That's just your opinion and not factual. Not counting this thread where Mercedes had to buy back a S class car (nary an issue?), there are more than enough threads and posts concerning S Class car problems; considering the much fewer S class owners. The E class sells over 5 times as many cars as it does the S, so naturally the numbers will be somewhat higher for instances of car troubles on a forum. I've read about S class airmatic failures, climate control problems, transmission issues, parking brake failures, engine and so on. Not exactly "trouble free". All models have their share of problems and the S class is certainly not immune. So far, most of what I've read of fellow W213 owners, they love their cars and issues have been minimal.

FYI: Consumer Reports in the USA listed the S-Class in its least reliable cars list since 2014 and other years as well. Good news, it has improved somewhat for 2018. It looks like the OP is going to chance his luck on another used S550. Wish him well and hope it's a better car.

Wolfman

You must be reading different forums than I do

I understand you have the need to tout the E-class in this forum without having specific knowledge about the S-class or having owned one yet dismissing comments from several people that have owned both.

Curious...

rustybear3

What I find curious, is your constant insistence that the S-class is the holy grail of cars among the many other luxury models Mercedes has to offer, and that somehow your biased opinions supersede any facts presented to you to the contrary. What's even more strange is your recently buying an E-class as you continue to put it down.

To say that the S class is virtually trouble free as opposed to the E is disingenuous and you know it. Hello, this thread? Is the S class a great car? You bet! Is it miles apart from all the other models? Of course not!

To continue this any further with you is pointless. You have an agenda and you won't deviate from it.