Mobile Hotspot on S580
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CLS53
Mobile Hotspot on S580
Has anyone figured out how to get this tMobile data plan to work as a mobile hotspot. So far no luck, i can browse the internet on the vehicle browser itself however cannot connect to my iphone (it just shows no internet connection for the MBUX network) So far Mercedes Benz directed me to tmobile and Tmobile directed me back to Mercedes benz. Nobody seems to know how to fix it.
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CLS53
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CLS53
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23 S580 Executive
I'll double check next time in the car; I don't need the feature was just checking for you guys as an added data point. I had the impression you weren't connecting so that's as far as I went.
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CLS53
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23 S580 Executive
Nope, Doesn't work. I ran it by a couple utilities and one says that the network does not support tethering or I don't have an appropriate plan to access the network. So yeah, glad I don't need it. But... gonna ask the dealership about it.
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CLS53
Unfortunately, we cannot exclude all mobile device settings.
If Apple Car Play or the data saving mode is activated, no connection can be established.
Since all customer settings are correctly stored in your account, we ask you to contact the vehicle manufacturer directly once.
It may be that your vehicle is not HotSpot capable, this can only be said with certainty by the manufacturer.
If you would like to request further information, please feel free to contact us by telephone at 1 833 779 1024 (hours of business: Monday to Saturday from 08:00 am - 11:00 pm EST).
Of course you can also send us an e-mail to support@hotspotdrive.com, and we will reply as soon as possible.
We wish you a pleasant journey, always!"
Basically saying we wont help you
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23 S580 Executive
Just out of curiosity I did a search and could find no evidence of this working on any S class in the US; to me that alone says a lot. I ran through their troubleshooter and none of the setting on my phone was incorrect.
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CLS53
where would i go about finding out if this is just an S class thing? who could i contact from mercedes
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CLS53
I cancelled the plan, totally pointless. Tried reaching out to T-mobile today for one last try of if i can get in contact with someone who can give me a definitive answer of if its possible to connect a smartphone to the in car hotspot. I dont understand why they had to get away from ATT, used it for the past 6 years in my Benz's and it worked absolutely flawlessly
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23 S580 Executive
I decided to try and connect to it when the car was using my phone for data, didn't work. Tried another phone, didn't work. The car can get data from both phones and from the onboard data with everything working except the hot spot. Starting to feel like a Mercedes issue rather than the onboard data stream.
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CLS53
I decided to try and connect to it when the car was using my phone for data, didn't work. Tried another phone, didn't work. The car can get data from both phones and from the onboard data with everything working except the hot spot. Starting to feel like a Mercedes issue rather than the onboard data stream.
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2022 S580
Hotspot Resolution
Has anyone figured out how to get this tMobile data plan to work as a mobile hotspot. So far no luck, i can browse the internet on the vehicle browser itself however cannot connect to my iphone (it just shows no internet connection for the MBUX network) So far Mercedes Benz directed me to tmobile and Tmobile directed me back to Mercedes benz. Nobody seems to know how to fix it.
I had the exact same problem as you with my 2022 S580 (US market). While I subscribed to the Deutsche Telekom data plan back in July, I was never able to get an internet connection on an external device such as an iPhone, tablet or laptop. But, the MBUX browser and TuneIn Radio, included in the Apps Folder of MBUX, both worked just fine. Like you, I was referred to various parties: Mercedes Me, MBUSA, and Deutsche Telekom, each blaming the others for the problem.
I got the problem fixed yesterday at the dealer. My solution was to have an MBUX Operating System "re-flash." I took my car in for a seasonal tire change, and I specifically requested that the re-flash be performed while the car was there. The re-flash takes about 3 hours. My technician was skeptical a re-flash would work because he said that the MBUX Operating System on the vehicle was the latest version. Nonetheless, he went ahead with my request and now my external devices can use the Wi-Fi hotspot for internet access. As an added bonus, the rear tablet that came with the car now also has internet access and there are a number of pre-loaded apps on it that are available to anyone sitting in the back.
The technician also updated the GPS with the latest maps version, since he was unsure that the car was getting the over-the-air updates automatically without the full internet capability of car with the previous MBUX Operating System software.
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CLS53
Hi,
I had the exact same problem as you with my 2022 S580 (US market). While I subscribed to the Deutsche Telekom data plan back in July, I was never able to get an internet connection on an external device such as an iPhone, tablet or laptop. But, the MBUX browser and TuneIn Radio, included in the Apps Folder of MBUX, both worked just fine. Like you, I was referred to various parties: Mercedes Me, MBUSA, and Deutsche Telekom, each blaming the others for the problem.
I got the problem fixed yesterday at the dealer. My solution was to have an MBUX Operating System "re-flash." I took my car in for a seasonal tire change, and I specifically requested that the re-flash be performed while the car was there. The re-flash takes about 3 hours. My technician was skeptical a re-flash would work because he said that the MBUX Operating System on the vehicle was the latest version. Nonetheless, he went ahead with my request and now my external devices can use the Wi-Fi hotspot for internet access. As an added bonus, the rear tablet that came with the car now also has internet access and there are a number of pre-loaded apps on it that are available to anyone sitting in the back.
The technician also updated the GPS with the latest maps version, since he was unsure that the car was getting the over-the-air updates automatically without the full internet capability of car with the previous MBUX Operating System software.
I had the exact same problem as you with my 2022 S580 (US market). While I subscribed to the Deutsche Telekom data plan back in July, I was never able to get an internet connection on an external device such as an iPhone, tablet or laptop. But, the MBUX browser and TuneIn Radio, included in the Apps Folder of MBUX, both worked just fine. Like you, I was referred to various parties: Mercedes Me, MBUSA, and Deutsche Telekom, each blaming the others for the problem.
I got the problem fixed yesterday at the dealer. My solution was to have an MBUX Operating System "re-flash." I took my car in for a seasonal tire change, and I specifically requested that the re-flash be performed while the car was there. The re-flash takes about 3 hours. My technician was skeptical a re-flash would work because he said that the MBUX Operating System on the vehicle was the latest version. Nonetheless, he went ahead with my request and now my external devices can use the Wi-Fi hotspot for internet access. As an added bonus, the rear tablet that came with the car now also has internet access and there are a number of pre-loaded apps on it that are available to anyone sitting in the back.
The technician also updated the GPS with the latest maps version, since he was unsure that the car was getting the over-the-air updates automatically without the full internet capability of car with the previous MBUX Operating System software.
Member
Joined: Dec 2022
Posts: 173
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From: ukraine
S580 MAYBACH Z223
in my vehicle i dont have any of these features sadly. no spotify , no web browser. and mercedes me app wants me to pay 75 pounds just to unlock remote lock - unlock features.
Senior Member
Joined: Dec 2012
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Thank god we dont have this model in the US. I think we get these services free for 2 years, then they start charging us.
Member
Joined: Dec 2022
Posts: 173
Likes: 26
From: ukraine
S580 MAYBACH Z223
Hi,
I had the exact same problem as you with my 2022 S580 (US market). While I subscribed to the Deutsche Telekom data plan back in July, I was never able to get an internet connection on an external device such as an iPhone, tablet or laptop. But, the MBUX browser and TuneIn Radio, included in the Apps Folder of MBUX, both worked just fine. Like you, I was referred to various parties: Mercedes Me, MBUSA, and Deutsche Telekom, each blaming the others for the problem.
I got the problem fixed yesterday at the dealer. My solution was to have an MBUX Operating System "re-flash." I took my car in for a seasonal tire change, and I specifically requested that the re-flash be performed while the car was there. The re-flash takes about 3 hours. My technician was skeptical a re-flash would work because he said that the MBUX Operating System on the vehicle was the latest version. Nonetheless, he went ahead with my request and now my external devices can use the Wi-Fi hotspot for internet access. As an added bonus, the rear tablet that came with the car now also has internet access and there are a number of pre-loaded apps on it that are available to anyone sitting in the back.
The technician also updated the GPS with the latest maps version, since he was unsure that the car was getting the over-the-air updates automatically without the full internet capability of car with the previous MBUX Operating System software.
I had the exact same problem as you with my 2022 S580 (US market). While I subscribed to the Deutsche Telekom data plan back in July, I was never able to get an internet connection on an external device such as an iPhone, tablet or laptop. But, the MBUX browser and TuneIn Radio, included in the Apps Folder of MBUX, both worked just fine. Like you, I was referred to various parties: Mercedes Me, MBUSA, and Deutsche Telekom, each blaming the others for the problem.
I got the problem fixed yesterday at the dealer. My solution was to have an MBUX Operating System "re-flash." I took my car in for a seasonal tire change, and I specifically requested that the re-flash be performed while the car was there. The re-flash takes about 3 hours. My technician was skeptical a re-flash would work because he said that the MBUX Operating System on the vehicle was the latest version. Nonetheless, he went ahead with my request and now my external devices can use the Wi-Fi hotspot for internet access. As an added bonus, the rear tablet that came with the car now also has internet access and there are a number of pre-loaded apps on it that are available to anyone sitting in the back.
The technician also updated the GPS with the latest maps version, since he was unsure that the car was getting the over-the-air updates automatically without the full internet capability of car with the previous MBUX Operating System software.
Member
Joined: Dec 2022
Posts: 173
Likes: 26
From: ukraine
S580 MAYBACH Z223
yep a friend in us also told me that he got that services for free. i really got scammed i guess. my car is from uk but registered as ukraine. we purchased it in a ukraine mercedes benz dealer but when you try to enter the mercedes me website you need to select uk website to acsess your stuff. i paid a high amount of money for this vehicle and i feel like i got scammed.
Newbie
Joined: Feb 2023
Posts: 3
Likes: 0
2022 S580
System info/ Version is _E250 Needs upgrade to _316
Has anyone figured out how to get this tMobile data plan to work as a mobile hotspot. So far no luck, i can browse the internet on the vehicle browser itself however cannot connect to my iphone (it just shows no internet connection for the MBUX network) So far Mercedes Benz directed me to tmobile and Tmobile directed me back to Mercedes benz. Nobody seems to know how to fix it.
* go to settings then Info then System information *
Newbie
Joined: Feb 2023
Posts: 3
Likes: 0
2022 S580
