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Cannot get the satellite map to load anymore on the S580

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Old 06-15-2023, 06:22 PM
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Cannot get the satellite map to load anymore on the S580

I have been having issues loading the satellite map for my navigation on the S580. It was working fine for almost 2 years now and I have the zero layers mbux software. I keep clicking the satellite option but still shows the basic map... I have the mercedes me subscription but not sure if thats required for it. Any ideas?
Old 06-15-2023, 07:57 PM
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At what zoom level do you have the map? The satellite view doesn't display below the 2 mile zoom level.
Old 06-15-2023, 08:19 PM
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This is what it used to look like.

https://mbworld.org/forums/s-class-w...ero-layer.html

I was able to scroll all the way down close to the houses including mines.
Old 06-15-2023, 08:26 PM
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Oh, I guess the latest MBUX goes below 2 miles. The satellite view does come via the online connection from the Mercedes me services and some people are reporting that there's an outage at the moment. I haven't been in my car since Monday, so I don't know if anything is down. Are the online services working otherwise? Are you getting live traffic?
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Old 06-15-2023, 08:27 PM
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Originally Posted by superswiss
Oh, I guess the latest MBUX goes below 2 miles. The satellite view does come via the online connection from the Mercedes me services and some people are reporting that there's an outage at the moment. I haven't been in my car since Monday, so I don't know if anything is down. Are the online services working otherwise? Are you getting live traffic?
Yeah online services including live traffic are working perfect so I am stumped.
Old 06-15-2023, 08:34 PM
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Then I'm stumped, too. Have you tried a reboot? Hold the MBUX power button until it restarts.
Old 06-16-2023, 12:19 PM
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Originally Posted by superswiss
Then I'm stumped, too. Have you tried a reboot? Hold the MBUX power button until it restarts.
Good idea. Will attempt that today after work.

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Old 06-17-2023, 07:17 AM
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Originally Posted by Baloo588
Good idea. Will attempt that today after work.
Any luck with the reboot? Im
having the same issue.
Old 06-17-2023, 07:35 AM
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Did you check your Mercedes Me services to see if it is still activated (Satellite Image for Navigation)? Did it expire?



Old 06-18-2023, 12:30 PM
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Originally Posted by Frenetic
Did you check your Mercedes Me services to see if it is still activated (Satellite Image for Navigation)? Did it expire?



So I found out I have all the subscription till this December but not satellite map, online radio etc. I thought I selected all the options. I will add it in December as all of the features will require re-subscribing in December so I rather not pay for some features now for 1 year and then again in December for the other features.

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