SL/R231: In the market for new SL
I am looking at the SL450 or the SL550. I live in Northern California and am willing to travel to purchase car. Preferably I would like a slightly used car although I am open to new. Does anyone know if dealers are willing to negotiate or are these cars bought near MSRP? Any advice on the best approach here would be appreciated. I am selling my beautiful 2016 S550 and will replace it with the SL. I love my car but it is just too big and I want a sportier car and the SL is what I will replace it with. We used to own a 2009 SL550 but sold it to a friend who still owns it. I see it all the time and still love the look of that car. Anyway, if you wouldn't mind giving your insight on what to expect at the dealer, impression on the 450 or 550 and if there are options I "must" have I would be indebted to you. The magic sky option seems nice but not sure if that is a gimmick or not. Thanks again and I look forward to your feedback. Dave




1. Went onto the MB website and built exactly the car that I was interested in buying.
2. Wrote a email to the Sales manager of 4 different Mercedes Benz dealerships, in 2 different states (N.Y. & CT), stating that I was going to purchase a new SL450. I included an attachment of the exact build sheet, that I had created. I then explained that I was going to buy the car from the dealership which offered me the lowest price, and that I had no intentions to negotiate, so they should give me their best and last price.
3. All four dealerships responded within a few day, with two giving me exactly the same price, which as it turned out, was the highest price. The third was a few grand lower, and the forth was a grand lower than the third.
4. I bought the car from the forth dealership, which when delivered, had the incorrect seats. Rather than refuse to take delivery, which would have taken another 6 months, to get the car as I had initially wanted it, I accepted their offet to pay for all maintenance for the first three years.
5. If I have any minor issues, I bring the car to my local dealership, but for all scheduled maintenance, I call up the dealership where I purchased the car, and they send a driver, who leaves me his Mercedes, and takes mine. When the work is done, he returns my car, and drives back in the loaner.
It was a very easy and stress free process, but I don't think it'd work with a used or pre-owned car, as you couldn't play one dealership against the other, because you'd not be asking for the exact same car.
P.S. I believe that most dealers will give a reasonable discount on a new SL450 or 550.
I spent 5 months finding the right replacement and ended up with a 2013 low mileage SL550 which I love. Good things - the extra power, the great new technology, an up to date audio system with Bluetooth etc., Magic Sky... Not so good things - no ABC and the poorly balanced sound system that you mention.
My experience in NorCal is that there aren't many low mileage relatively new, well spec'd SL's around here and the good ones sell quickly, especially at this time of year. If you find one that looks interesting, get to it fast and don't expect to be able to haggle too much. I missed two because I hesitated. My daily driver is a C300. I had a choice of 5 CPO at the local dealer and was able to negotiate a deep discount. Buying the SL was a very different experience.
Good luck!
Gary
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I would reword that: A huge part of buying nice cars, is the fun of ORDERING the car and having it exactly as you want it. It does take 8 weeks or so, but what’s 8 weeks compared to how long you will have the car? AND, to get ABC—which might be in 5% (probably less) of the SL450 or 550 models that have been built—you pretty much must order a car to get it. By the way, with the 2018 models, ABC includes the “Curve” feature, which I have on my S560. Driving a car with this feature is a truly amazing and enjoyable experience.
mine is a 2017 and my ABC includes curve (CV mode in addition to C, S, S+ & I)...might be different in the USA. The car can also be raised and lowered for going over speed bumps etc and parking nose in to kerbs.
I'm sure ordering exactly the SL you want must be a great experience, it's not something I've ever done, but I'm sure you would get royal treatment at the dealer and the right weather is already here... I wasn't sure if Magic Sky was a gimmick, but having lived with it I find I use it a lot. On an average day it lets in extra light and makes the cabin a really nice place to be. On hot days with the roof up, I hit the switch and the interior stays cooler. Silly name, but a really good option in my book. I didn't know about CV mode on ABC, wow!
Searching for the right SL in NorCal was a little frustrating. What looked like the right car appeared in the inventory of a dealer, but when I called the same day, they told me it was already sold. It was still listed a couple of weeks later, so I called again and was told it was being shipped out to another branch out of state, which was strange because it came into Nor Cal from their Texas branch. Not sure what that was about. It was also the first time I came across the 'No Haggle' dealers, so I was taken by surprise when I tried to make a deal with a 'car dealer' on a clearly over priced car, only to be told 'We don't make deals...' It took me a couple of days and some internet research to get my head around that one ;-) Turns out I had pushed all the wrong buttons - cash buyer, no trade-in, no interest in paint protection etc... and I hit them with a realistic price so I had taken away all their options to make money.
Looking forward to hearing what you decide.
Gary
I'm sure ordering exactly the SL you want must be a great experience, it's not something I've ever done, but I'm sure you would get royal treatment at the dealer and the right weather is already here... I wasn't sure if Magic Sky was a gimmick, but having lived with it I find I use it a lot. On an average day it lets in extra light and makes the cabin a really nice place to be. On hot days with the roof up, I hit the switch and the interior stays cooler. Silly name, but a really good option in my book. I didn't know about CV mode on ABC, wow!
Searching for the right SL in NorCal was a little frustrating. What looked like the right car appeared in the inventory of a dealer, but when I called the same day, they told me it was already sold. It was still listed a couple of weeks later, so I called again and was told it was being shipped out to another branch out of state, which was strange because it came into Nor Cal from their Texas branch. Not sure what that was about. It was also the first time I came across the 'No Haggle' dealers, so I was taken by surprise when I tried to make a deal with a 'car dealer' on a clearly over priced car, only to be told 'We don't make deals...' It took me a couple of days and some internet research to get my head around that one ;-) Turns out I had pushed all the wrong buttons - cash buyer, no trade-in, no interest in paint protection etc... and I hit them with a realistic price so I had taken away all their options to make money.
Looking forward to hearing what you decide.
Gary
I'm sure ordering exactly the SL you want must be a great experience, it's not something I've ever done, but I'm sure you would get royal treatment at the dealer and the right weather is already here... I wasn't sure if Magic Sky was a gimmick, but having lived with it I find I use it a lot. On an average day it lets in extra light and makes the cabin a really nice place to be. On hot days with the roof up, I hit the switch and the interior stays cooler. Silly name, but a really good option in my book. I didn't know about CV mode on ABC, wow!
Searching for the right SL in NorCal was a little frustrating. What looked like the right car appeared in the inventory of a dealer, but when I called the same day, they told me it was already sold. It was still listed a couple of weeks later, so I called again and was told it was being shipped out to another branch out of state, which was strange because it came into Nor Cal from their Texas branch. Not sure what that was about. It was also the first time I came across the 'No Haggle' dealers, so I was taken by surprise when I tried to make a deal with a 'car dealer' on a clearly over priced car, only to be told 'We don't make deals...' It took me a couple of days and some internet research to get my head around that one ;-) Turns out I had pushed all the wrong buttons - cash buyer, no trade-in, no interest in paint protection etc... and I hit them with a realistic price so I had taken away all their options to make money.
Looking forward to hearing what you decide.
Gary
I would reword that: A huge part of buying nice cars, is the fun of ORDERING the car and having it exactly as you want it. It does take 8 weeks or so, but what’s 8 weeks compared to how long you will have the car? AND, to get ABC—which might be in 5% (probably less) of the SL450 or 550 models that have been built—you pretty much must order a car to get it. By the way, with the 2018 models, ABC includes the “Curve” feature, which I have on my S560. Driving a car with this feature is a truly amazing and enjoyable experience.
I also ordered my car with ABC and would do it again, but it's a very complex and pricey system. Service rep told me around 6-7 years things start to go bad. My car is a 2013 with 11,100 miles. At the four year mark I opted to get a two year extended warranty from MB (some dealers on the site heavily discount them without hassle) for $2,500. Shortly thereafter a ABC pump failed up front. Was told that was a $900 repair out of warranty. Just had the 5 year annual service and mentioned the front end seemed slightly squirrely in the Comfort setting and to check out the ABC system. In the process of doing so, they discovered the rear right ABC strut leaking. They billed MB $3600 for that repair and told me I would have paid approx. 30% more out of warranty. On the service summary, they also noted the ABC high and low ride height out of spec and adjusted. There was certainly no indications or error messages associated with that and I wondered if that has been a problem for awhile.
Thinking of getting a S560 coupe or cabriolet, but I'm beginning to get concerned about ABC on something I plan to keep outside of the warranty. I agree with those that mention that you'll rarely ever see a new SL on the lot with that option. Most people won't pay for it.
Last edited by BigHat; May 11, 2018 at 10:04 AM. Reason: Add a comment
SL 400 (367hp) (AMG line - bigger brake discs, sports exhaust ????, AMG alloys and some AMG styling apparently ....oh nearly forgot....... the fancy AMG floor mats) ) , ABC (with Curve Tilt), Active Multi Contour Seats - Heated, Dash Clock, Full Driver Assist Package, Reverse Camera, Electric Wind Deflector, Air Scarf, Ambient Lighting, Larger Fuel Tank, Cupholders.




Still no news on the next SL other than some mules for testing the platform. Personally I believe that there is a certain amount of uncertainty which will decide on the timing and some design elements. At the moment, MB has the most convertible models of any car manufacturer in the world and there maybe some thinning out the model palette coming...
As for the ABC option, my '18 SL550 drives and rides as nicely as I could imagine and for $4,090 less. If folks would just read the performance specs on both ABC and non-ABC, they would see that they are basically the same. One is springs and one is hydraulics subject to break down and to incur leaks. The only real difference is that with ABC you can raise and lower the car if needed, and it comes with curve, and my spring car takes curves like it is on rails. And, I have not needed to raise or lower my car. See below:
Springs: "For more nimble, precise handling, virtually all components of the 4-wheel multilink suspension are made of rigid, lightweight aluminum. The semi-active Adaptive Damping System continually adjusts to driving inputs and the road surface, and can respond at each wheel in just 10 milliseconds to sharpen handling while the ride stays silky."
ABC: "In the ABC system, a computer detects body movement from sensors located throughout the vehicle, and controls the action of the active suspension with the use of hydraulic servomechanisms. The hydraulic pressure to the servos is supplied by a high pressure radial piston hydraulic pump. A total of 13 sensors continually monitor body movement and vehicle level and supply the ABC controller with new data every ten milliseconds."
Note that both systems do so in 10 milliseconds! One does simply on springs and one using highly complex pumps, hydraulics, computer, etc., and for what? ABC is $4,090 with breakdowns and leaks. There are reasons other than costs that dealers do not recommend
ABC. My dealer cared enough about me to advise me to run from ABC. I have always liked getting the "BEST" so I could have been an easy target for ABC, especially with my logic that if it cost more then ABC must SOMEHOW be better. But, thankfully I listened to my dealer and did NOT order ABC! I am extremely happy with my car on springs!
Last edited by SLclass; May 12, 2018 at 09:55 AM.
As for the ABC option, my '18 SL550 drives and rides as nicely as I could imagine and for $4,090 less. If folks would just read the performance specs on both ABC and non-ABC, they would see that they are basically the same. One is springs and one is hydraulics subject to break down and to incur leaks. The only real difference is that with ABC you can raise and lower the car if needed, and it comes with curve, and my spring car takes curves like it is on rails. And, I have not needed to raise or lower my car. If I ever did, I would simply turn around and not return! LOL See below:
Springs: "For more nimble, precise handling, virtually all components of the 4-wheel multilink suspension are made of rigid, lightweight aluminum. The semi-active Adaptive Damping System continually adjusts to driving inputs and the road surface, and can respond at each wheel in just 10 milliseconds to sharpen handling while the ride stays silky. The semi-active Adaptive Damping System continually adjusts to driving inputs and the road surface, and can respond at each wheel in just 10 milliseconds to sharpen handling while the ride stays silky."
ABC: "In the ABC system, a computer detects body movement from sensors located throughout the vehicle, and controls the action of the active suspension with the use of hydraulic servomechanisms. The hydraulic pressure to the servos is supplied by a high pressure radial piston hydraulic pump. A total of 13 sensors continually monitor body movement and vehicle level and supply the ABC controller with new data every ten milliseconds."
Note that both systems do so in 10 milliseconds. One simply on springs and one using highly complex pumps, hydraulics, computer, etc. and for what? $4,090 with breakdowns and leaks. There are reasons other than costs that dealers do not recommend
ABC. Thankfully my reps cared enough about me to advise me to run from ABC. So glad I listened as I have always liked getting the "BEST" so I would have been an easy target for ABC,. Thankfully I did listen!
I have never used the screen on the roof either !
Phil
As for possible maintenance problems with ABC, it’s a complicated system and over many years, it will require repairs, some of which can be very expensive. However if you are ordering a new SL, with the idea of keeping it for 3 to 5 years and maybe even up to 10 years, I would not anticipate any problems arising, if the car is maintained properly. All of the R230 SL models, produced between 2003 and 2012, came with ABC as standard equipment. I had my 2004 SL500 for 12 years and never had an ABC problem, except early on and that was fixed under warranty. The current ABC systems have been enhanced, refined and better engineered, to the point where they are very reliable. To this point, know that all SL63 & SL65 models come with ABC as standard equipment.
Dealers will poo-poo ABC, because they want to sell you a car that they have on the lot, or one they can easily obtain. New non-AMG SL’s with ABC are virtually impossible to find, as dealers refuse to order them for stock with the $4K+ ABC option that very few folks know about, let alone understand. To me, buying most any new MB, without specially ordering the car just the way you want it, is a great pleasure and an exciting experience lost. Ordering a new SL without ABC, IMO, is just plain NUTS!
We all tend to defend choices we have made. If you bought your new R231 without ABC and are happy with it, I think that’s great. If you are thinking of buying a new one, go for the truly fabulous ABC. If you value ride quality and drama free handling, you will be so glad you did.
Last edited by Streamliner; May 12, 2018 at 12:19 PM.
Everyone needs to justify what they purchased.......me included ;-)
Last edited by rorywquin; May 12, 2018 at 02:30 PM.
After reading tons of information and taking advice from countless folks, including my dealer reps, I special ordered my car with exactly what I wanted based on what I concluded. Just maybe I would have decided on ABC, if I could have found one equipped with it for a test drive, which also added to my decision not to order ABC. I was in the mode of thinking that since I could not locate a dealer with an ABC car, all of my dealer reps were saying it would be a waste of money, and their own mechanics were advising me against it based on their experiences of service and repairs, I decided against ABC.
What I am saying is that I initially thought I wanted ABC, but I changed my mind after all of the negativities that I encountered. Perhaps if MB would do a better job of marketing options, such as ABC, with their dealerships, like requiring them to have one ABC SL available or at least one per so many dealerships in a given area, and educating them about how it might be worth the 4k+, I just might have ABC on my specially ordered '18 SL550...maybe not... But, at this point, I am very happy with my decision. Maybe ignorance is bliss in my case, but I may never know...
Last edited by SLclass; May 12, 2018 at 05:13 PM.




