I purchased my SLK 350 which was manufactured in November 1st, 2004. It arrived in HK 2005 Jan. The car started having problems in July.

The rear wheels make strange noises every morning. When the car is cold in the morning, the rear wheel would always make loud and regular noise for the first 5-10 minutes. However, the sound would go away after the car warms up every morning. Furthermore, the car always creaks when it is exposed to water. Up until today for over 8 weeks with 5 visits to the service centre, the problem can neither be fixed nor explained.

I had written over 20 letters to mercedes benz china limited and the dealership as well as to DCAG Germany to no avail. I thought initially that MB would replace my car but I was replied with a letter claiming that the noise was caused by RUSTING from washing my car with SUBSTANTIAL amount of water. The letter truly cracked me up. Hong Kong's weather is very very mild with no snow and if car washing with water can caused a brand new SLK to rust in 6 months' time, MB should start telling all its owners to wipe their cars with cloth simply. Frankly, it showed me that MBCL was simply putting the blames on me.

To be honest, I used to live in Boston and cars in the states are a lot more affordable to anyone. In Hong Kong, the import tax is 100% and I paid close to 100,000 USD for the car with full option and extended warranty (a 55, something that I had wanted cost 20-30k USD more). And yet, my car is still in the factory after 9 weeks for them to do a comprehensive inspection.

I had been so stressed in the past 8 weeks because I loved my car dearly and had saved up all my past 5 years' worth of savings since moving out to HK in 2000 to buy this vehicle and now all I bought was trouble. I had threatened litigation but my lawyers told me that the legal route wasn't the right approach simply because the burden of proof (to argue that it was a defect) rested with the buyer.

So in the end, I just came to terms... as my father said, no machine was perfect...

Alas, what else can I do right? They won't gimme a new car... I guess I am left with no choice but to trade in my car. However, I doubt that they will do anything anyway? The best offer they have is to invite my car back for inspection and that's what the warranty covers... I guess I am just an unlucky guy. I understand that mass produced vehicles will have slips on the production lines... sometimes, it is really a luck of the draw and after whining and nagging for 9 weeks... I have stopped... there really isn't anything that I could do.

However, finding this forum and reading it have given me some reassurance that I am not the only one around.

I was thinking about selling it and going over to buy the Boxster... but the antiquated tiptronic system and its rather lackluster performance can't get me to go over to the next dealership... I guess I will simply have to trade it in. Any Input? Should I stick with the R171 just treating this as an isolated case of a lemon?

 

Sorry to hear about your car. I also have a 350 and I bought it from Zung Fu too. Up to now I only have encounter some problems with my roof and the faulty ESP. We also have a MB club in HK, why don't you come visit our site forum.mbhk.org and see if you can get any help from there.

Hope you solve your problems soon

 

Thanks Calvin. I wanna get in contact with a MB car club to get some help and opinions on this case. I reported my case on August 31st and Zung Fu attempted to fix it for 3-4 times. Then they couldn't fix it and asked MBCL to fix it. MBCL took the car in for 2 weeks and certified that it was fixed and ascertained the possiblity of MY WASHING the vehicle with substantial amount of water thus causing rusting in BLACK AND WHITE on its letter head to me. Then, the noise came back. Now it is November and my car is still with Zung Fu. No explanation given, no solution given... only a letter telling me that they needed to do another comprehensive inspection. This is really costly to me. I drove the car for maybe 5 months and then 3 months or so of the car wasn't functional. I had DVDs showing the problem and it wasn't until I sent it in that Zung Fu admitted to the problem. I have a black and white from MBCL putting the cause on me as car washing induced rusting with parts CERTIFIED to be replaced only to contradict itself right away with the noise coming back. The car could not have rusted in a period of 48 hours. They were simply WRONG. Then MBCL threw the ball back to ZUNG FU which originally could not fix the problem. I felt like a snowball.

The worst thing is this... MBCL issued me a letter putting the responsibility on me. They said I washed my car with substantial amount of water thus casuing serious rusting and that was why the car had noises.

Then they said they replaced the rear axle of the car and the hub and it was fine. The day I took it back, I knew it wasn't fixed. Hence it was pretty much an excuse to put the blame on the customer. They weren't willing to admit the defect and they could neither explain nor fixed the problem.

I am in serious need to discuss with someone about my case and I do want a 3rd party objective opinion on the case. Are they serious about the rusting part, here's the quote from MBCL directly:

In relation to the rusting on the above-mentioned parts, considering the characteristics of the suspension system and the relevant parts, it is likely that the rusting was caused by water coming into contact with the right drive shaft over a certain period of time. Given that at no point during the inspection and replacement process was any point of leakage (either due to manufacturing defect or external damage ex-factory) foudn, we cannot rule out the possibility that water seeped into the vehicle's suspension system due to other external factors.

We understand that the vehicle is washed daily with substantial amounts of water then left to dry naturally, we are sure you can understand that if substantial amounts of water is left on a vehicle for a period of time, it is possible that this water would seep into various systems. ...

This is a ridicule... to me, I don't believe that washing my car daily with plain water could have caused water to seep into the system. In fact, this is extremely comical and the letter's tone was extremely self-righteous and unapologetic. That had really upsetted me. I requested to see the COO Ms. Jutta Aulich and Peter Honegg (President) and they ignored me.

In the end, I had no choice but to seek legal help and sent a letter to Zung Fu. However, it wasn't very useful and my legal counsel told me that the burden of proof was on my side to prove that this was a defect.

Basically, I tried for over 8 weeks to get the car fixed... and the experience was extremely negative... it was not only stressful but also costly. I wrote 20 letters or so to YK PANG and top management including DCAG in Germany... but in the end, my car was still with ZUNG FU... problem unfixed and unexplained... this is really stressing me out.

I start wondering if car washing is really the cause but I doubt it... if this is the case, MB would be in big trouble... all cars have good rust proofing capabilities these days and we don't even have snow or salt... this is a joke... it definitely put them under suspicion for hiding the real cause.

They manufactured the car, they were the inventor... and yet, they offered me no solution.

I have no choice but to sell the car... the car is depreciating on a daily basis. In the end, I had no choice but to go back to Zung Fu and do a trade in myself... and I wonder if I should even trade for another SLK.

Guess I am just unlucky... I just wanna share my experience with some other HK drivers on this... it is definitely an isolated case but I am not so concerned about the problem... more the attitude of MBCL being obnoxious and arrogant... and not admitting to mistakes... and mistreating me. I bought nothing but trouble so far... and needless to say, I am extremely dissatisfied, frustrated and disappointed at MBCL's attitude.

 

Sorry to hear that, but mine has been nothing less than perfect.

 

Put lemons on it and hang out in front of MB dealerships with a bull horn. That will get there attention. Ask them how many customers will you have to scare off before they do something. They worked a deal with me before it went that far but I was more then willing. My replacement car arrives this week. Do a search on my posts there has been many here and Benzworld.com. Good luck but I would put the pressure on them. My experience is that MB will only do something to prevent a bigger problem. Mad dealers or media involvement.

 

Red, is it a trade in or a replacement? They aren't willing to replace... they are only willing to trade in now...

My car is still in the shop... no explanation offered and not yet fixed... it's been 8 weeks...

 

Red, is it a trade in or a replacement? They aren't willing to replace... they are only willing to trade in now...

My car is still in the shop... no explanation offered and not yet fixed... it's been 8 weeks...

 

Replacement. They tried the trade in route where I bend over. They actually wanted me to pay for each mile that was on the car. 80% was back and forth to the dealer for repairs. The only thing they understand is hitting them in the pocket book. Try to get MB zone rep involved. Mine was worthless but I did have his name and number and tried pushing it up the food chain. I left messages went round and round with the dealer. Dealer manager said after i asked how many customs I had to scare off before he was going to do something "don't you threaten me I threaten you" in broken english of course.
I told it was not a threat but a promise. I was going to parkinfront of the dealer on a Sat. I also called my friends at the local news channel to have a camera on the scene. I left a bruttle message for the zone rep asking if planned on retiring from MB because his job might not last that long when I was done with him. Before this is over his boss was going to be asking why he did not do his job and take care of this. I have found that if you get to the top they do not want to get beat up daily and will solve the problem. I also left a message that I was not going to only picket my dealer who closes at 6pm but also the other 2 MB dealers in the area. Why? Because they would be calling MB asking why I am in front of their store protesting MB. I got a call from the west coast guy an hour later. I told him my story. He had no idea what had all happened. He offered a 100% refund or to replace the car if I was still willing to drive a MB. It is going through the same dealer but as he put they are not making any money on it and it saved him some money then to go to another store so I agreed. As you can see I have very bad taste in my mouth over this. They rebuilt my tranny twice and replaced my engine and I have not gotten one call from them doing any follow up. They have my paper work so screwed up it isnt even funny. They call my dad on the east coast thinking he bought the car. He was the closet relative on the finance form. Most people will just walk away. I am not the walk away kinda guy. It must be the Italian in me. I would have driven the car through their showroom window if I had too. i was actually looking forward to my plan of terror as the west coast guy discribed it. He said my plan was excellent. He thought I had every right to be PO'd. I had a problem with a Firehawk I owned once. GM had be jumping through all kinda hoops and the screwed up.
I call the zone rep after the rear end wouldnt even make it out of the parking lot after they "repaired it". Joes response was, " Hi Tom, was thinking of you when I was shaving this morning". I said what about. He said " I would rather slit my throat then have to deal with you on the dam Firehawk again". We both laughed and he gave me a life time warranty on the rear end and told me to take it to my chevy guy to do the repair right like everyone wanted to do from day one. Some Pontiac idiot got involved and would not let my chevy guy do the repair the right way which was replace the rear end. Exact same car as the Z28 and same rear end. My wrench was a certified GM gold mechanic- the highest rating GM gives. They insisted there own guy could do it cheaper. Cheaper being the key word. My guy offered to do the job jointly together at either job and if he was wrong he would pay for the repair himself. They refused and tried it themselves. I pick up the car and the rear end sounds like it is full of gravel. Some time you just have to get ugly and push there buttons. I pushed my MB service adviser over the edge on my SLK.
I freaked out at the dealership saying he was done with me and to find someone else to work on the car. In front of many customers. I said no problem because you have not done anything anyway. It was not you who paid 55K for the pile of crap and now are sticking you head in the sand. He latter apologised and said he did not blame me and that my wife and have been very cool concidering all the BS. he got the message that I am the customer and it was my money that was into a defective car. He could have lost his job. We laughed because I told him I was trying hard to push somebody over the edge. I was not upset, just trying to get results and pushed up the food chain. I take it no Lemon Laws over there? Good luck.
Tell them you want the car back because you made big yellow Lemons for the doors and you plan on hanging out in front of the dealer every busy weekend. Customers who are looking love that. I save several people thousands. They asked why they should buy from Phil Smart because they can not even take care of a customer with a brand new car! The price started dropping when they said they should go to a better dealer.

 

red... I am so with you... they are really pushing me over the edge. These big corps... if they could push you around, they would. They are giving me this trade in option and the price is simply the same as if I had sold it myself. It gives me the idea that they are trying to squeeze more $$$ outta me.

However, I am so with you... I was sharing your thoughts with my girlfriend today... she was a bit worried about me... because she wondered if it was all worth it opening a can of whip *** on this.

I know I will have to go to war on this... all I have to do is drive up to the dealership and park outside and put all my repair records and their letters on the windshield and hang a few lemons over it on a saturday with a big sign "MB sells lemons... and here's a new one" and I am sure I would have driven the point home. They would have lost enough customers when the SLK is selling like hotcakes over here... just one guy with his silver SLK 350 brand new stuck outside making some noises would be enough to have them call the cops or something... of course, the media surely will catch on and I am definitely on front page... my parents ain't gonna like that but I wonder... if I should really do that... I have written to the chariman in Germany and everyone on top and they only have the CS write me. It's not working... I found a lawyer and wrote them letters and it seemed like they had enough legal counsels to play hard ball on me. So in the end, the case is still unresolved. I am stuck with an invitation to repair after 8 weeks... well, the other thing to do is to fax over their black and white to the media and have an objective evaluation on their OH YOU WASHED your car so it rusted deal to CAR AND DRIVER and a few other magazines... I asked for a meeting with the COO of MB in HONG KONG and I got rejected... I was gonna call and asked her what the heck was going on...

Anyway, I have not signed any trade in deal yet and I am pressuring them for an answer... they must ascertain to me the cause and gimme a solution. This is unacceptable.

Well, I am sure if I make some noises and play the ugly customer, I just might get something out of it. A few friends of mine are telling me to hold my horses... cos I was thinking a week ago to head up to MB's office in HK and sit there until I could see the COO in person. I just wanna politely have a word with her on what MB meant to her... and why a customer would be that dissatisfied.

Anyway, I am glad you got what you wanted and maybe going the Italian way maybe the best option...

 

red and yes... unfortunately... in asia... the laws are very vague as to what constitute defects or defective vehicle... therefore, no luck on the lemon law

 

I think you should talk to the RIGHT person at the service centre. Like senior managment. Than go out to other experts, find out what is really causing the problem to your 350. Force tham to do somthing about it.


Don't be so stressed out man, my 350 visited service centre at least 5 times in the 1st 3 month.


Cheers

 

My guess is MB is sending all Lemon's to HK, knowing HK don't have any lemon laws (?) so, you can't do anything about it. Just a thought.

 

Quite a few years ago, a Chicago car dealer treated a customer like crap and when he complained, they threw him out of the dealership and told him to never come back. He did come back, with a gun, and killed the owner, his son, and the sales manager. A bit extreme but understandable. (I am not suggesting that you do this).

 

My dealer is fronted on a public street in Seattle so it would be very easy to park legal in front of there store all day long. We also have free speech laws here for our protection. A manager did mention calling the cops when I talked to a customer in the show room about my fine MB experience. I said please do and I will knock you teeth out so you can have a real reason. I said if I was going to be arrested I wanted to be on the fornt page of the paper while your eating through a straw. He ran for cover fast. Then another manager asked be to go in back and discuss the situation which was fine. He set up a meeting with MB zone rep. You need to find out who that is for the HK area.
Not sure what your laws are about protesting in front of a business. In the US the cops wouldn't do anything if you were on public property. All a dealer could do ask you to leave and if you refused call the police. I am a VP of sales and I was having a sales meeting at the time. My sales team all wanted to head to the dealer on Sat. to help talk to customers. That would have been great. Everyone was looking forward to pulling up in our rented mini-vans
and spreading out through out the show room. They settled a day before and the team was very disappointed. Keep the pressure on them. MB's position is to spend nothing if they can get away with it. They do not care about customer service any more. It is now all about turning iron and moving more cars at any cost. They only thing that makes them react is you hurting there bottom line by chasing customers to other brands or dealers. I have to say I
am a first time MB owner and it will probably me my last. Someone else will have a car I would rather have when the time comes around. This is my wifes car and she was talking about just getting a regular car. She had an XK8 before and loved it. Jag dealer were very good. The MB experience the worst of any car I have ever owned, period. I will be going to a new dealer and I will explain the whole situation. We will see if they can turn it around. If the wife is willing to drive a regular car next time around the 12 cylinder Ferrari could be sitting the garage. Came close once already. I did read the newest JD Powers report last week. They compared US built and German built models and asked you what was rated higher. In every case the US cars beat the German's. Looks like the master race has fallen but just refuses to do anything about it or accept it. Then again I worked for a German company for a while and that was no big surprise.

 

I am from the States so I know what you mean... that's the way things work over there... the slightest slip may cause you a CLASS ACTION SUIT like what is now happening to IPOD NANO for releasing defective screens knowingly.

Now I am working up the chain very slowly... my dealer in HK is called ZUNG FU http://www.mercedes-benz.com.hk/ and you can see that this is the dealer. Then the next level is MBCL mercedes benz china limited. I am in touch with MBCL but it is not helpful at all. I wrote to DCAG in Germany and they asked MBCL to contact me not knowing that MBCL would be the very team that attributed the cause as car washing with substantial amount of water to me. They were avoiding responsibilities. Now my car is left with Zung Fu and the dealer is seemingly trying to help me. The best offer on the table they throw is to offer me a trade in. I bought the EWS extended warranty service and they promised to apply the credit back to my new trade in vehicle. However, trading it in and giving me credit back on my EWS (not full credit... they deducted the first service... ) to me seems like the best that they could do. We sat down, MBCL, ZUNG FU AND myself but it looked like MBCL was not gonna bend AT ALL. They played hard to get and Zung Fu and my sales rep helped me by throwing me this deal. Whether or not it is customer service is all on POV right? Trading in my vehicle and applying credit back to the new trade in vehicle may seem ok to many but frankly speaking, this is NOT GOOD ENOUGH customer service. I could have done that myself anyway if the car wasn't a lemon? If I walked in today to the dealership with my car in normal condition, they would have offered me the same deal... trade in for a new car and they would have given me credit towards the EWS anyway... hence, I am at a crossroad.

Last night I talked to my girlfriend and I suggested what RED did and she said it would be quite a scene over here in HK. She would have understood if I had done this to CHAMER MOTORS in Boston but not over here. The rules of the game are different. My father sort of feel that I may as well do it and just think of myself as leasing the damn lemon and settle the case. So it's hard to say... I have the feeling that if I don't open a can of whip ***, they will treat me like this forever. At the minimum, I feel that I deserve a report on the real cause of this before trading in my vehicle. MBCL was not apologetic at all and felt that it was excellent customer service by giving me a loaner but it wasn't the point. Lexus or BMW down the road would have done the same thing if the car was freaking outta service for 65 days now right? I am sort of torn in between. My dealer and sales rep seemed to be helping me. They said Zung Fu was the one taking all the crap because it was the dealer. I sort of believe that because it would be hard for ZUNG FU to claim my car as a lemon and claimed the full amount from MBCL. MBCL is the one who's avoiding all the responsibilties and as a manager, I could see why ZUNG FU would have a hard time writing this deal off. However, I also don't see any reason why my dealer doesn't fully refund my car? I mean c'mon... they would rather upset a customer and risk having something similar to RED's having a team pulling up the front door than throwing out 10, 20k USD to settle me. They could have done that... that's what they should do... take the car in... do whatever R&D or retrofit necessary (NOT AT MY EXPENSE) and sell it out as a recertified vehicle. I mean the vehicle could be sold... and that's the only reason why I am unhappy. I feel that they could hv done more. Frankly speaking, I have a feeling that everyone is together on this... Zung Fu, MBCL... I doubt DCAG knows anything about this but as far as I know... DCAG is a listed company and it's too busy worrying how to please the shareholders and board by churning out more cars than listening to a dissatisfied customer. MB is selling very well in Asia and you see it everywhere... they can afford to lose me and upset me... that's the bottomline.

I had a demand letter sent out to Zung Fu's lawyers and found that they were also playing hard to get. They simply said they needed to do more inspections and would get back to me on it type of deal... this is all going around in a circle. That's why my father said I tried for the past 9 weeks... and they didn't yield. Afterall, DCAG is a big guy... and it's not easy to get to them. It's very hard.

 

red, and also... what really happened to your nice black baby? So now you got a new one... you gonna sell it right away or drive it? I bet ya confidence is totally shaken by it now...

I don't know what to do... I mean. The car is in the shop... I have not signed my trade in offer but to sell it on the market means I have to disclose this information...

It's not easy... but trading it in... I ain't so sure if I want an MB again. But my gf and my father said I was just unlucky... yes I am sure there are plenty of good cars out there but I was the unlucky one. It truly put shivers all over me thinking about what I had to go through. So I wasn't ready to get another new car. But I am kindda stuck... every day in the shop... more depreciation as it comes to year end.

But yes... MB is a brand and it claims that it is in the business of perfections but reality is reality right? It is just not easy and maybe this is a lesson to learn... that no machine and no company can product a 100% defect free product. But I guess if I had paid a few g s for a YUGO... I wouldn't have been pissed. Just gotta learn.

I did some checkups around the web www.consumeraffairs.com http://www.consumeraffairs.com/autom...ufacturers.htm and I find that things are the same everywhere... so that sortta made me feel better. But having this:

http://www.mercedes-benz-usa.com/

truly made me feel disgusted. How could a company go this far to upset customers to set up a site dedicated to sharing their negative experience right?

I have yet as of today found any for BMW or Porsche... maybe they did something to settle...

 

Once again, it's not the problem with the car but rather how the various parts of the M/B network dealt with it that are so infuriating. If you (or any one else) had a problem with their car and the dealer quickly fixed the problem, you wouldn't be writing about it. The magic word is "service". A comodity that is rapidly becoming extinct.

 

Hey cja, this same situation happened to my gf's dad about a year ago when he purchased a brand new c320 from Zung Fu, and after a week the car just stalls for no reason and its just became too dangerous to drive. They took the car in for a couple of times but the problem was still there. So my gf's dad decided to sue those Fxxkers, but their lawyers over at Zung Fu said they need the report of what the fault is and all that crap and also offered to trade the car in. He also went around to different dealers to protest and caused a big drama, but it didn't help much. He finally got sick and tired and just couldn't cope with the crap he's getting from them so he just ended up trading car in for a new E320. He lost $200k in 1 month on the C-class. This is total BS. If i was him I'll fight and do whatever possible until they do something about it. At least apologise and get the damn car working.

 

hey streamer... I feel for your gf's dad... I am in the same shoes. My case is still outstanding ya know. They have neither fixed nor explained my problem. That's the tactic that ZF and MBCL would use on a customer. I threatened litigation and have a team of legal counsellors working for me. However, they all said it would be useless cos the burden of proof is on us.

Now I see they basically have a stock answer for all those legal letters (they probably get them on a daily basis anyway). The answer is simply " well, we will have to take it in and do another comprehensive inspection. Thank you for your patience..."... I had no choice but to give in and now another 2 weeks had gone passed and they had NOT GOTTEN BACK TO ME. That's what they do... the car is probably sitting in the service centre rotting anyway... cos they really don't have a clue on how to fix it... frankly speaking, if they did, they would have done it 70 days ago.... my car is outta service for 70 days by now.

At least I should consider myself lucky... cos it wasn't the first week but 6 months after. Nonetheless, I had just lost 200k... no choice but to trade it in. You know why? Cos I can't sell the freaking damn car when it is in the service centre held up by them outta service... they lock you in. that's what I have to do now...

 

Seriously, the only way to get around this is to get the media and the press on it. That's the only way you get things done in HK. Those mb dealers in HK are FXXED up big time I can tell you. You know why they don't give a damn about us? Cos nonetheless you have to buy a merc from them if you want to buy a merc. So unless you decide not to buy a merc, you'll be stuck with this problem. So if you do trade in your car, cross your fingers and pray that your next one will be good. Good luck with this and hope things will turn out good for you.

 

absolutely right streamer... cos this is not like the states with multiple dealers... you have no choice but ZUNG Fu and wen you see that every other car in HK is a merc, you know that they are all selling like hot cakes... so you have no choice...

but here's the deal... it is not like I don't have a choice... I can easily bought myself a boxster... it is head on with SLK and I would have done so. However, what can I do right? My car is not working and I can't sell a lemon right?

If it ain't working... and it ain't fixed... I can't sell it to anyone else!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! and they are using this strategy... it's in the shop...

As of today, I have neither received a report nor an explanation on my
vehicle which has been out of service for almost 90 days this year by
now.

This case is long overdue and it has
truly caused me a tremendous amount of inconvenience. To be honest,
there has been no customer service so far when the car is STILL OUT OF
SERVICE. My experience has been negative so far. Needless to say, I am
disappointed, frustrated and helpless as a customer of MBCL.

I am currently being offered an option to trade in. However, to have
me buy another MB's SLK takes a lot more service than what I have been
shown so far. I will not spend anymore money on another MB until I see
more.

I have in front of me a contract from Zung Fu's on a SLK and another
contract from Porsche on a readily available Boxster. However, before
I take another SLK
I would want to doubly ensure that the problem is
fixed for my own sake. Also, a much needed explanation from MBCL for
the real cause of the noise would be most helpful. If it is indeed
ascertained as customer induced through car washing with plain water,
it would only be responsible for MB to issue a technical service
bulletin.

I ain't gonna let them off the hook so easily... they wanna have me sign right away... but as long as I sign off... they will ignore me completely because I don't have the ownership anymore and they can do anything right? they don't need to answer to my reqeust and they don't need to explain, they are off the hook with an additional quota filled... no way.

 

Hey if you wanna buy a porsche, why not consider the cayman? I'm looking at this car too, though its not out yet, its very interesting and nice looking. I know, it's not a convertible, but at least its a true sports car and I would think porsche's service could not possibly get any worse than MB service (if they have any). I have a little C class as well and I've always been a BMW owner and this is my first Merc I've had since I got my license like 5 years ago. I must say this car has brought me the most problems over the year. There are many small issues with the car that adds up overtime which drives me nuts. I myself have also taken my car in for warranty issues many many times. I've lost faith in MB to be honest and their quality has deteriorated immensely. My dad has owned MBs since i was a little kid and haven't had much problem with those old benzes. So I'm looking else where too, cos it's time for me to trade in my Z4 and get something else. Anyway I really hope you can fight this through, and you gotta do it. Otherwise, people with lemons in the future (in HK) will end up in the same boat as you.

 

Just wanted to throw in my support as well...I'm expecting my own delivery of the SLK 200 early next year (I also paid USD 100,000 for this) and am a little apprehensive now after reading this, but hopefully I won't have any major issues (fingers crossed). Having been a BMW owner for so long this is my first Merc.

Anyway hope things work out well for you cja. We just had a big news here in Thailand where a woman got so fed up with her lemon Honda CRV that she smashed it in front of parliament

 

I just read your posts. I've about to buy an SLK350 from ZungFu which they claim has been sold only this year, and been on the road for three months only. Could you tell me what color your car was? I want to make sure ZungFu are not selling the same car as being a good one...

Thanks very much

 

silver black interior... still in the shop not fixed up till today... today 11/22/05, car's problem unfixed and unexplained.

I was not contacted anymore for 2 weeks.

The car was out of service SINCE 8/31/05. crazy isn't it?