Who has the Chrysler aftermarket warranty?
Super Member
Joined: Dec 2008
Posts: 574
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From: NorCal
W211,E90,E66,E39,E38,NSX,Z32-TT
I definitely agree with what you’re saying about Chrysler's contract. Under 50,000 the miles I think the Fidelity contract is pretty clear cut (for the platinum coverage), nothing goofy. Above 50,000 is open to what is considered wear and tear which could be a problem for certain parts. I'll probably never hit 50,000 miles so this should work out ok for me as I think they are good with claims at this stage. The gamble for me with Chrysler is not their contract as I think it's probably one of the best, its whether or not they will file bankruptcy.
Just for clarification, it is probably likely that Chrysler will file Bankruptcy. However, let us remind ourselves that Bankruptcy in itself does not mean they will close up shop and we lose everything.
Most commonly, the Bankruptcy will be filed under Chapter 11 (I think), which allows the court to monitor and oversee them restructure and rehabilitate the company and its debt. Chapter 11 DOES NOT mean they are out of business. Given Chrysler and GM's current position, Chapter 11 will actually help them because it will allow them an opportunity to manage their debt. Think AIG and all of the Major Airlines in recent years, these are Chapter 11 examples and many of the airlines have filed multiple Chapter 11s since their existence. I believe all of the major airlines have emerged from Chapter 11 as we speak.
Chapter 7 is when the business close up shop and the business ceased/dissolves. It is when the business is no longer in existence. I don't see how this would happen to Chrysler, GM, or Ford anytime soon. There are too many people, businesses, and money linked into any of those 3 major US car makers. If one goes, it would be SERIOUS for the rest of the economy. Things may change though.
So for now, don't let the word BANKRUPTCY scare you. It may actually be a good thing for Chrysler (Chapter 11).
Member
Joined: Jan 2006
Posts: 124
Likes: 9
From: Michigan
2005 SL500, 2022 GLS 450
Just for clarification, it is probably likely that Chrysler will file Bankruptcy. However, let us remind ourselves that Bankruptcy in itself does not mean they will close up shop and we lose everything.
Most commonly, the Bankruptcy will be filed under Chapter 11 (I think), which allows the court to monitor and oversee them restructure and rehabilitate the company and its debt. Chapter 11 DOES NOT mean they are out of business. Given Chrysler and GM's current position, Chapter 11 will actually help them because it will allow them an opportunity to manage their debt. Think AIG and all of the Major Airlines in recent years, these are Chapter 11 examples and many of the airlines have filed multiple Chapter 11s since their existence. I believe all of the major airlines have emerged from Chapter 11 as we speak.
Chapter 7 is when the business close up shop and the business ceased/dissolves. It is when the business is no longer in existence. I don't see how this would happen to Chrysler, GM, or Ford anytime soon. There are too many people, businesses, and money linked into any of those 3 major US car makers. If one goes, it would be SERIOUS for the rest of the economy. Things may change though.
So for now, don't let the word BANKRUPTCY scare you. It may actually be a good thing for Chrysler (Chapter 11).
Most commonly, the Bankruptcy will be filed under Chapter 11 (I think), which allows the court to monitor and oversee them restructure and rehabilitate the company and its debt. Chapter 11 DOES NOT mean they are out of business. Given Chrysler and GM's current position, Chapter 11 will actually help them because it will allow them an opportunity to manage their debt. Think AIG and all of the Major Airlines in recent years, these are Chapter 11 examples and many of the airlines have filed multiple Chapter 11s since their existence. I believe all of the major airlines have emerged from Chapter 11 as we speak.
Chapter 7 is when the business close up shop and the business ceased/dissolves. It is when the business is no longer in existence. I don't see how this would happen to Chrysler, GM, or Ford anytime soon. There are too many people, businesses, and money linked into any of those 3 major US car makers. If one goes, it would be SERIOUS for the rest of the economy. Things may change though.
So for now, don't let the word BANKRUPTCY scare you. It may actually be a good thing for Chrysler (Chapter 11).
MBWorld Fanatic!
Joined: Dec 2006
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From: Clifton, NJ
96 and 08 911 turbos
how long after you guys purchased the warranty over the phone did you get the paperwork?
Its going on 3 weeks for me and I still haven't gotten anything in the mail.
Its going on 3 weeks for me and I still haven't gotten anything in the mail.
Member
Joined: Feb 2009
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2015 GL550 2006 S55
Chrysler received more bailout money today. They said it takes 2 weeks to receive the paperwork on the warranty, has anyone received paperwork lately?
http://news.yahoo.com/s/nm/20090421/..._autos_bailout
http://news.yahoo.com/s/nm/20090421/..._autos_bailout
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From: Queens, NY
04 w211 E55
I went to the chrysler dealer last week to purchase the warranty and a business manager told me that I'm better off waiting to see what happens. He said they might merge with "Fiat" in the meantime he said don't purchase a warranty because you might lose your money. Thats what I was told so I'm waiting to see what happens before I buy it.
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Super Member
Joined: Dec 2008
Posts: 574
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From: NorCal
W211,E90,E66,E39,E38,NSX,Z32-TT
I know that the SDS lowering method only allows the car to be lowered minimally. It's so minimal that the car is already traveling at that height during highway speeds (car is designed to lower about 5" at highway speeds).
If you ask me, even if you lowered via SDS, you're still within "specs" of Mercedes because the computer will only allow you to lower so much. However, I've never read the technical manual for the E55 so I don't know what the actual documented specification range is.
I think it would be a wrongful denial. The SDS method is so minimal that an untrained eye will not be able to notice. Additionally, you can also deny that you've lowered it with SDS, again because the lowering is so minimal and the SDS computer wouldn't even let you lower it MORE than the alloted ride height range.
Super Member
Joined: Dec 2004
Posts: 784
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From: Atlanta
06 E55 Black
Remember that this isn't MB warranty your dealing with, its aftermarket. Your service advisor is on your side here...there should be little reason they need to mention that the car was lowered
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From: Philly
997TT, C192 GT63, W464 G550, MS Plaid
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From: Northern California
05 e55
Super Member
Joined: Dec 2008
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From: NorCal
W211,E90,E66,E39,E38,NSX,Z32-TT
By filing Chapter #11 Bankruptcy, this isn't the "END" to Chrysler, it's actually the new "Beginning."
Member
Joined: Jan 2006
Posts: 124
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From: Michigan
2005 SL500, 2022 GLS 450
This is good news. Remember, there's a HUGE difference between Bankruptcy in Chapter #7 vs Chapter #11. Chapter #11, known as bankruptcy protection and restructuring will allow Chrysler to restructure and reorganized all of their finances with limited immunity from their debtors.
By filing Chapter #11 Bankruptcy, this isn't the "END" to Chrysler, it's actually the new "Beginning."
By filing Chapter #11 Bankruptcy, this isn't the "END" to Chrysler, it's actually the new "Beginning."
I can't say for sure what will hapen, but if you're afraid the service contracts will no longer be honored if they file bankruptcy and you were thinking about asking for a refund I would recommend calling tomorrow. If you wait until after they file, which sounds like it could be next week, you will have to go through the legal system to get a refund which unfortunately you will not see a penny back.
I hate this guessing game!
Super Member
Joined: Dec 2008
Posts: 574
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From: NorCal
W211,E90,E66,E39,E38,NSX,Z32-TT
If that happens, then it would be "the end" of Chrysler. Can't see that happening, but if it does, it will certainly be an eye opener. First US automaker to go out of business?
Member
Joined: Apr 2006
Posts: 151
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From: S. Cal
Family Sedan w/5.5 K
I went to the chrysler dealer last week to purchase the warranty and a business manager told me that I'm better off waiting to see what happens. He said they might merge with "Fiat" in the meantime he said don't purchase a warranty because you might lose your money. Thats what I was told so I'm waiting to see what happens before I buy it.
log on to www.dodge.com, go to contact us, customer assistance and send email to get a response.
Member
Joined: Jan 2006
Posts: 124
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From: Michigan
2005 SL500, 2022 GLS 450
I just checked with Chrysler 800 521 9922 and the rep mentioned the bankruptcy will not effect warranties, it was an interal memo that was sent out. I requested somthing in writing, she suggested to email chrysler and they will respond with the same message.
log on to www.dodge.com, go to contact us, customer assistance and send email to get a response.
log on to www.dodge.com, go to contact us, customer assistance and send email to get a response.
They told me the same thing when I called. I mentioned my concern about bankruptcy and the rep said Obama was going to back Chrysler warranties and I would be ok. I mentioned to the rep that Obama said he would back new car warranties, but he never said anything about extended service contracts (which is not a "warranty"). The rep was silent and said, yeah good point and that was the end of it. These reps are probably paid commision so they could care less what happens to us as long as they get paid.
Super Member
Joined: Dec 2008
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From: NorCal
W211,E90,E66,E39,E38,NSX,Z32-TT
I called today too but I think I got connected to a call center in India. I wanted to ask him about the warranty but quickly figured out that communication was too difficult. I politely said bye bye and hung up.
Member
Joined: Apr 2006
Posts: 151
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From: S. Cal
Family Sedan w/5.5 K
Yeah, it can be frustrating. I bought a Dell with a $100 rebate. called and was connected to india call center for the status of my rebate. After seven or eight, "i don't want to be transfered" and a response of "please hold while i transfer you", i hung up...no rebate
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Joined: Dec 2006
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From: Clifton, NJ
96 and 08 911 turbos
If they email you the letter, please post it so we can see the verbiage.
They told me the same thing when I called. I mentioned my concern about bankruptcy and the rep said Obama was going to back Chrysler warranties and I would be ok. I mentioned to the rep that Obama said he would back new car warranties, but he never said anything about extended service contracts (which is not a "warranty"). The rep was silent and said, yeah good point and that was the end of it. These reps are probably paid commision so they could care less what happens to us as long as they get paid.
They told me the same thing when I called. I mentioned my concern about bankruptcy and the rep said Obama was going to back Chrysler warranties and I would be ok. I mentioned to the rep that Obama said he would back new car warranties, but he never said anything about extended service contracts (which is not a "warranty"). The rep was silent and said, yeah good point and that was the end of it. These reps are probably paid commision so they could care less what happens to us as long as they get paid.
I plan to call on monday.
Super Member
Joined: Dec 2008
Posts: 574
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From: NorCal
W211,E90,E66,E39,E38,NSX,Z32-TT
It's been 5-weeks for me and I haven't received anything. I did call in today to customer service (not sales where Todd is at) and they did confirm with me that they have the vehicle on file and that coverage is in effect.
Member
Joined: Apr 2008
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2005 E55
I have also not received my documents for my warranty, but was told by Todd that the warranty is in effect from the original date of purchase. It has been just over 2 weeks now for mine as well, but obviously that is not uncommon, since you guys are at 3-5 weeks with nothing. Thankfully, I only put $100 down, and was waiting for the paperwork to show up to choose my payment structure/plan. So if they go belly up before I decide what to do, I will only be out $100 thus far. Sucks though, I don't want to bother with all this warranty stuff again, calling everyone, getting quotes, inspections, etc... I guess we'll see how it goes. I wanted to talk to a local performance shop that claims to accept Chrysler warranties, to see if they would still honor the warranty if the car was modified, but hell...there might not be any warranty if all this goes south, then I will be in a pickle if I mod it now, lose the Chrysler warranty, and then have a very tough chance getting another warranty to replace it with when I already would have mods on the car. Maybe I should just hold off on doing anything with this car.
MBWorld Fanatic!
Joined: Sep 2007
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From: South Carolina
2005 E55 ///AMG
I can tell you it takes forever to get any paperwork from these people.
It is also fun dealing with the overseas departments...but it is still the best value in extended warranties.
It is also fun dealing with the overseas departments...but it is still the best value in extended warranties.
MBWorld Fanatic!
Joined: Dec 2006
Posts: 4,949
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From: Clifton, NJ
96 and 08 911 turbos
I have also not received my documents for my warranty, but was told by Todd that the warranty is in effect from the original date of purchase. It has been just over 2 weeks now for mine as well, but obviously that is not uncommon, since you guys are at 3-5 weeks with nothing. Thankfully, I only put $100 down, and was waiting for the paperwork to show up to choose my payment structure/plan. So if they go belly up before I decide what to do, I will only be out $100 thus far. Sucks though, I don't want to bother with all this warranty stuff again, calling everyone, getting quotes, inspections, etc... I guess we'll see how it goes.
That said, this really seemed like the best way to go.
Not to mention, these types of warranties are usually pretty big money makers for the company.
