Zod

well the smaller companies depend on us you see, they do not have the cash flow or the resources to turn a blind eye to customers...

MB_Forever

That is not always true. Some big companies care a great deal about their products, customers, and reputation. And not to be picking on VRP or LET in any way, but it comes down to how much the given company cares about its customers. No matter how big or small the company is, you'll always have those ones that just don't care much about their customers (treat them as another number) while others react the exact opposite way.

Thericker

Well said Mo! Good talking w/you today

MB_Forever

Thanks Sean, it was a pleasure talking to you as well

New2this

HHhhhmmmm...

ABALONE

I wasn't surprised that it was VRP this was all about. I went to them and asking for E55 Twin-Airbox, came home and one of the boxes had scratch on them. Vadim blamed the customs, but the boxes where not opened.
Next thing was that the Y-pipe that was supposed to be new smelled gasoline. Vadim said he had tested the Y-pipe to see if it would fit, and with that said he told me he had done many E55 Twin-airboxes on W210 E55, so why try it again to see if it fit? Nope, he sent me a used one

Gave him my e-mail 4 times cause he was suppose to send a few pics to me how the Y-pipe was suppose to sit because two of the "wings" on the plastic where broken. When he asked me the fifth time for my e-mail, i really had enough!

Do i have to say that he was supposed to meassure if a custom heat exchanger would fit my E55? Do you think he did?

Finally, ask me if I will go the VRP route again

Magnus, a small customer that thought VRP was far more service minded then this!

GARY JAVO

Damn sorry to hear about all of this. I was considering a VRP package for my W220. Oh well.

CWW

This isn't about VRP! Vadim is on his own now, with his own facility, his own clients, his own projects, etc.

VRP = Victor, not Vadim. These problems are with Vadim, not with Victor or VRP. Vadim used to be a part of VRP, but decided to break off and do his own thing. I don't want to see Victor or VRP get a black eye because of these situations that involve Vadim. Vadim is no longer with VRP!

france2112

+1^^^ Victor is a stand up guy. Remember Victor is the one who did all the R&D to the E55 and E63 carbon fiber air boxes. He was very fanatical about not wanting to rip anyone off during the development and kept a very accurate list of people sending money etc... I believe if Victor owed someone money, they would get it ASAP.

MarkoCL65

I don't see how you can use the word SCAM in this thread. Vadim is far from a scam. I strongly disagree with that. It appears that there are differences that Vadim is trying to resolve. People are throwing that word around the forums to grab attention. It is not appropriate for this situation. A more appropriate title would be something like a "customer service issue with...." or "unhappy with----" or "frustrated with....".

I hope both parties come to a resolution.

MarkoCL65

You're logic is puzzling. Is it not the performance of the VRP 825 that is making you consider it? If one of VRP's dealers is having a falling out over a custom supercharger build, how is that diminishing the performance or delivery of an entirely different package that originates directly from VRP and not a subsidiary? Please explain. Thanks.

rarfinancial

One year read the lines man.

indyjoe

I think it's time for everyone that has had issues to come forward, and tell their story. I know of several problems with VRP, and I would like to point out that these issues were with the old VRP and not after the "split". The problem here is that Vadim seems like a good guy. I've never met him, but I probably would've sent my project to him before anyone else. However, as many of you know with the current economy small businesses can get hit hard, and no matter how good a product/service is that you're offering if you don't have the necessary capital then you can't run a business effectively.

I think it's wrong that some of these companies can just change their name, and get out from under all the potential problems/liabilities then continue to do business like everything is normal. I'm not saying this is why certain companies changed names, but it always seems to come after problems arose.

Members should share their stories (good or bad), and let the potential customers decide if they want to do business with these companies.

MJ50

ABALONE

True, but my problems above was when Vadim still was with VRP so that made me not want to go to the VRP route anymore, sad story for Victor (no problems with him), but thats the way things might end up when you are doing business together and one part of the crew screws things up.

Magnus

MarkoCL65

What dictionaries say about scam:

1. A ploy by a shyster to raise money.

2., A fraudulent business scheme. To scam means to victimize: deprive of by deceit; "He swindled me out of my inheritance"; "She defrauded the customers who trusted her"; "the cashier gypped me when he gave me too little change"

3. A confidence trick, confidence game, or con for short (also known as a scam) is an attempt to intentionally mislead a person or persons (known as the mark) usually with the goal of financial or other gain. The confidence trickster, con man, scam artist or con artist often works with an accomplice called the shill, who tries to encourage the mark by pretending to believe the trickster.



I feel for you and am not taking sides. But do you honestly think the word "SCAM" is appropriately used here? Do you honestly believe that Vadim set out to take your money?

Or did this situation turn into a mess and Vadim maybe dropped the ball? Maybe took an overly optimistic approach when he should have been more cautious in regards to the costs and scope of work? Do these sound more accurate?

MarkoCL65

That's why people who are informed post here and share information to help others that are not.

Ghostrider

Well said!!!

indyjoe

Some business owners get in a situation where they have used the money for specific project(s) to pay operating expenses, and then are in a situation where they have to use monies from new projects to pay for the original project(s) and/or customer service issues. It becomes a shell game. Not a SCAM in the literal sense, but still an unethical business practice.

psuball1

I also have had my issues with Vadim. I don't think his intentions are to screw with people but in the end it does become just that. As Rick said the continous 1 week excuse, shop guy is sick and so on gets old.

TMC M5

+1

I can totally understand the OP's frustration that there has not been a resolution to this issue...but I also don't think this was a "scam".

Tom

e1000

transferred

You're in the right, Rari. This situation stinks to high heaven....sponsors at it again Not a scam but Vadim's actions and lies... well let's just say he needs to refund that$$$$$ ASAP....

-Rob

GARY JAVO

I don't have loyalty to any MB tuner. This is a fresh slate for me. I am collecting information to help me decide who I should trust my car and money with. There seem to be several reputable tuners for these cars. VRP was one of the ones that I was considering. Now, I read that, at best, there could be some customer service issues with this vendor. I reacted by pushing this tuner down a little on the list of potential people I am willing to give my business to.

With all of that said, I admit that I have not taken the time to get up to speed on who Victor, Vadim, and VRP are, and how they are all connected. I assumed that these three things were synonymous. Someone care to clear that up?

Vadim @ FD

This was my reply, all of you who are hiding behind your handles please read this again.

Rick has changed his mind on the blower and headers NUMEROUS times, he even offered to pay more. His indecissons have cost me way beyong original deposit, in time and resources. He has asked to put headers on his car as recently as three weeks ago and to PM him to schedule the install time once the collector plates and collectors came in. We even discussed different type of collectors.

So I would really appreciate hearing my side. And if you have a problem with me, be man enough to call me. I have been on MBworld since 2002, my full name and phone number are allways in my signature.