W211 AMG Discuss the W211 AMG's such as the E55 and the E63

Why is this happening everytime it rains???

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Old May 13, 2009 | 08:58 AM
  #1  
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Why is this happening everytime it rains???

Everytime it rains my Drivers A-Pillar, Drivers side floor board and running board by the Emergency brake gets soaked, if I pull my AMG matt out it is dripping with water. Needless to say I am not daily driving my baby anymore.

I am in the process of trying to diagnose this before I have to take it into the stealership as the told me $175 to pour water over the car and see where it is coming in, A-holes.

So far I have run a hose in the area behind the hood and in front of the front window for an hour, no water. Then I started thinking about it and if my A pillar is getting soaked, it has got the be coming from the roof area, SUNROOF is a good possibility. I see that there is a drainage hose on either side of the roof corners in the front going down near the window a pillar area. I am very sure this is somehow causing the issue, what do you guys think? Where does that drainage hose exit? I am also wandering if my sunroof seal is not working anymore either. I am also thinking maybe my front window seal in the top right hand side is not working. Another thought is maybe the roof rack tabs, but it does not look like much water can get in there.

Anyone have this problem?? I am under full warranty but dealership says that leaks are not covered which is such BS. I am thinking to call MB if I don't get any good info from you guys.
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Old May 13, 2009 | 09:12 AM
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You have to go through the process with them if you expect them to pay up.

So, I'd point out the sunroof and have them do the test. A leaky sunroof should be covered along with the waterboarding diagnostics, but you gotta get it fixed.

There was a drain TSB I believe, just don't remember the specifics, try a search
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Old May 13, 2009 | 09:14 AM
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has the car ever been crashed?
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Old May 13, 2009 | 09:17 AM
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https://mbworld.org/forums/w211-amg/...n-problem.html

Also, P-77_10-24 OCT 04 Body - Sliding Roof Water Leaks/Rattles.

Last edited by regor60; May 13, 2009 at 09:26 AM.
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Old May 13, 2009 | 10:07 AM
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Originally Posted by Cylinder Head
has the car ever been crashed?
No, only has 15K miless too.
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Old May 13, 2009 | 10:11 AM
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replaced the windshield by any chance?
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Old May 13, 2009 | 10:38 AM
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I would remove the B-pillar to see if the drainage hose is somewhat bent or the seal along the sunroof is bad or leaking...Hadn't had that problem yet, but I do have a similar problem on my previouse car --when I wash or rain I would get a poddle of water so I took the headliner to see what was going on but surely the drainage hose was bent half way so the water flowed thru opening on the border of the sunroof and went to the B-pillar and down to the floor...DIY it to find out before take to the stealership!!
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Old May 13, 2009 | 01:29 PM
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Originally Posted by JoelE55
I would remove the B-pillar to see if the drainage hose is somewhat bent or the seal along the sunroof is bad or leaking...Hadn't had that problem yet, but I do have a similar problem on my previouse car --when I wash or rain I would get a poddle of water so I took the headliner to see what was going on but surely the drainage hose was bent half way so the water flowed thru opening on the border of the sunroof and went to the B-pillar and down to the floor...DIY it to find out before take to the stealership!!
How do you remove the headliner, where do I start on that task? Is that the only way to access the sunroof drainage hoses?
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Old May 13, 2009 | 02:05 PM
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The B-pillar hold by couple clips. You probably have to pop it out. I hope this will help..

Why is this happening everytime it rains???-untitled.jpg
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Old May 13, 2009 | 02:55 PM
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I will check on it when I get home from work. Thanks
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Old May 13, 2009 | 03:05 PM
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This is really interesting.

I had some involvement on some cases where we were totalling out numbers of expensive vehicles because the computer was fried as a result of water seepage into the interior of the vehicle from the cowl areas. We paid millions in dollars to the owners of these vehicles.

We had engineers, inspectors, and experts look into these vehicles and concluded that some of the cars were improperly designed, where the defect made it very easy for the cowl areas to clog (particularily during stormy weather) causing water to go into the car, frying the computers.

We have had a lot of recovery from the car manufacturers for the losses we paid out.

I suspect to you are seeing the same problem. Do you live in a stormy area? Does it rain a lot?
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Old May 13, 2009 | 10:29 PM
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in Atlanta GA and it has been storming here lately.
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Old May 13, 2009 | 10:34 PM
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How is this not covered? I'd call MBUSA and ask who is liable if the electronics goes sour during a leak?
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Old May 13, 2009 | 11:02 PM
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Originally Posted by jangy
How is this not covered? I'd call MBUSA and ask who is liable if the electronics goes sour during a leak?
You won't be able to get Mercedes to cover it. They will blame it on the rain.

Years ago I had a 6-month new Honda where one aluminum wheel which started to rust. Honda said that I live in a high moisture area, so it wasn't their problem. I had a hard time trying to grasp the idea that Honda can't design a car to not rust when parked near the ocean.
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Old May 14, 2009 | 12:01 AM
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Rain is natural, but a leak isn't. Your honda issue is exactly why they have corrosion warranties now. But, in this case, we have parts that are already covered which are faulty. Rust, paint, etc. is harder because defect has been defined more.
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Old May 14, 2009 | 07:01 AM
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I have an appointment booked for Friday so we shall see if they cover it or not. I will raise one hell of a stink, trust me.
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Old May 14, 2009 | 10:47 PM
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Why is this happening everytime it rains???

Your ex-girlfriend calls you drunk, trying to hook up?

That's what happens to me...
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Old May 15, 2009 | 03:30 PM
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Last night I poured water down the drainage hose in my sunroof and found out exactly what is happening. The hose has two holes in it and I can see this be two spots that immediatly got wet on the B pillar. I taped it off in the spots as I new the car was going into the dealer today so I saved alot of time and money that way for myself.

Well, I just got a call from the dealer and I am furious. They want to charge me $700 to replace the hoses. I said, WHAT!!!! This is not covered under your extended limited warranty from MB. I told them that I will be there immediatly to pick my car up. They said no problem you will just owe money for the tech to diagnose the problem. Hold on a minute, I diagnosed the problem myself last night and taped off the areas and even said this is where the hose is leaking.

I also made it very clear that please call me first before you incur any costs if they are not under warranty, that did not happen.

Am I responsible for paying the stealership any money for them telling me something I already knew and even taped it off with my specific instructions?
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Old May 15, 2009 | 03:39 PM
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RBM, Classic, or Buckhead?
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Old May 15, 2009 | 03:41 PM
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I think you still owe them "some money" because they confirmed your diagnosis by doing their diagnostic work. The question is how much work they put in.
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Old May 15, 2009 | 04:39 PM
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Originally Posted by chawkins2001
Last night I poured water down the drainage hose in my sunroof and found out exactly what is happening. The hose has two holes in it and I can see this be two spots that immediatly got wet on the B pillar. I taped it off in the spots as I new the car was going into the dealer today so I saved alot of time and money that way for myself.

Well, I just got a call from the dealer and I am furious. They want to charge me $700 to replace the hoses. I said, WHAT!!!! This is not covered under your extended limited warranty from MB. I told them that I will be there immediatly to pick my car up. They said no problem you will just owe money for the tech to diagnose the problem. Hold on a minute, I diagnosed the problem myself last night and taped off the areas and even said this is where the hose is leaking.

I also made it very clear that please call me first before you incur any costs if they are not under warranty, that did not happen.

Am I responsible for paying the stealership any money for them telling me something I already knew and even taped it off with my specific instructions?
That's terrible...... so you told them to call you for authorization before any charges yet they still want to charge you And why isn't something like this not covered in the first place?
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Old May 15, 2009 | 04:50 PM
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I have no fraking idea. They said my MB extended warranty did not cover it because it was not listed as one of the items.

I ended up not having to pay them and am on my way to get the car back right now. Back to square one. I think I am going to file an insurance claim and get it covered under comprehensive, deductible is only $100

Another reason why I hate dealerships and why warranties are alot of times useless. I mean this is a defective MB product and I have a $3,500 warranty, and yet nothing......

Last edited by chawkins2001; May 15, 2009 at 04:52 PM.
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Old May 18, 2009 | 08:35 AM
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Thought I would update you guys. Total cost to fix this myself, $20 thanks to Lowes. I measured the inlet to the drainage hose we have in our Sunroof and marched down to Lowes on Saturday afternoon. I thought well all I have to do it buy a hose that is a tad smaller than what it in the sunroof and B pillar and thread it through the already assembled MB cracked hose.

Well this worked perfectly and to keep it in place and make sure the new hose does not slide down anymore than it should I glued the tip near the opening into our sunroof trough and coated the rim with water resistant silicone. I also inserted some weather sealant stripping into the trough to absorb any water than comes in. Once I let it sit for 24hrs I then parked the car in my driveway and let the rain do it's test.

The weather was great as it rained nearly the whole day here in Atlanta on Sunday and not one drop or wet spot any where. I am so happy that I got this finally taken care of for $20 as opposed to the raping the dealer wanted to hand out for $700!!!!
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Old May 18, 2009 | 10:27 AM
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I'm glad that its work out for you..That should stop the leaking for now....
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Old May 18, 2009 | 01:50 PM
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Originally Posted by chawkins2001

Another reason why I hate dealerships and why warranties are alot of times useless. I mean this is a defective MB product and I have a $3,500 warranty, and yet nothing......
I'm not trying to play devil's advocate. But I am tending to agree with your dealer on this one.

The extended warranty specifically states which component they will cover in the event that it becomes defective. Usually, seals, gaskets, hoses, are not covered, which is why they denied your warranty claim.
If what was defective is not a covered component, why should they honor the claim as a warranty-related repair? Your extended MB warranty is *NOT* a bumper-to-bumper warranty.

When we buy an extended warranty, we have the notion that everything should be covered. Why? It's important to read the terms of your contract to see what is covered and what is not. That way you won't be disappointed.

On a final note though, if you have a dispute with the dealer in terms of the wording of the language in your contract, and whether it constitutes as a covered part, then that's another story. But in your case, it appears that its simply a part that is not a covered part per the policy.
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