Why is this happening everytime it rains???
#1
MBWorld Fanatic!
Thread Starter
Why is this happening everytime it rains???
Everytime it rains my Drivers A-Pillar, Drivers side floor board and running board by the Emergency brake gets soaked, if I pull my AMG matt out it is dripping with water. Needless to say I am not daily driving my baby anymore.
I am in the process of trying to diagnose this before I have to take it into the stealership as the told me $175 to pour water over the car and see where it is coming in, A-holes.
So far I have run a hose in the area behind the hood and in front of the front window for an hour, no water. Then I started thinking about it and if my A pillar is getting soaked, it has got the be coming from the roof area, SUNROOF is a good possibility. I see that there is a drainage hose on either side of the roof corners in the front going down near the window a pillar area. I am very sure this is somehow causing the issue, what do you guys think? Where does that drainage hose exit? I am also wandering if my sunroof seal is not working anymore either. I am also thinking maybe my front window seal in the top right hand side is not working. Another thought is maybe the roof rack tabs, but it does not look like much water can get in there.
Anyone have this problem?? I am under full warranty but dealership says that leaks are not covered which is such BS. I am thinking to call MB if I don't get any good info from you guys.
I am in the process of trying to diagnose this before I have to take it into the stealership as the told me $175 to pour water over the car and see where it is coming in, A-holes.
So far I have run a hose in the area behind the hood and in front of the front window for an hour, no water. Then I started thinking about it and if my A pillar is getting soaked, it has got the be coming from the roof area, SUNROOF is a good possibility. I see that there is a drainage hose on either side of the roof corners in the front going down near the window a pillar area. I am very sure this is somehow causing the issue, what do you guys think? Where does that drainage hose exit? I am also wandering if my sunroof seal is not working anymore either. I am also thinking maybe my front window seal in the top right hand side is not working. Another thought is maybe the roof rack tabs, but it does not look like much water can get in there.
Anyone have this problem?? I am under full warranty but dealership says that leaks are not covered which is such BS. I am thinking to call MB if I don't get any good info from you guys.
#2
Super Member
You have to go through the process with them if you expect them to pay up.
So, I'd point out the sunroof and have them do the test. A leaky sunroof should be covered along with the waterboarding diagnostics, but you gotta get it fixed.
There was a drain TSB I believe, just don't remember the specifics, try a search
So, I'd point out the sunroof and have them do the test. A leaky sunroof should be covered along with the waterboarding diagnostics, but you gotta get it fixed.
There was a drain TSB I believe, just don't remember the specifics, try a search
#4
Super Member
https://mbworld.org/forums/w211-amg/...n-problem.html
Also, P-77_10-24 OCT 04 Body - Sliding Roof Water Leaks/Rattles.
Also, P-77_10-24 OCT 04 Body - Sliding Roof Water Leaks/Rattles.
Last edited by regor60; 05-13-2009 at 09:26 AM.
#7
Super Member
Join Date: Apr 2009
Location: SoCal
Posts: 559
Likes: 0
Received 1 Like
on
1 Post
07 E63 AMG / 07 C230 / 14 E350
I would remove the B-pillar to see if the drainage hose is somewhat bent or the seal along the sunroof is bad or leaking...Hadn't had that problem yet, but I do have a similar problem on my previouse car --when I wash or rain I would get a poddle of water so I took the headliner to see what was going on but surely the drainage hose was bent half way so the water flowed thru opening on the border of the sunroof and went to the B-pillar and down to the floor...DIY it to find out before take to the stealership!!
Trending Topics
#8
MBWorld Fanatic!
Thread Starter
I would remove the B-pillar to see if the drainage hose is somewhat bent or the seal along the sunroof is bad or leaking...Hadn't had that problem yet, but I do have a similar problem on my previouse car --when I wash or rain I would get a poddle of water so I took the headliner to see what was going on but surely the drainage hose was bent half way so the water flowed thru opening on the border of the sunroof and went to the B-pillar and down to the floor...DIY it to find out before take to the stealership!!
#11
Super Member
Join Date: Dec 2008
Location: NorCal
Posts: 574
Likes: 0
Received 1 Like
on
1 Post
W211,E90,E66,E39,E38,NSX,Z32-TT
This is really interesting.
I had some involvement on some cases where we were totalling out numbers of expensive vehicles because the computer was fried as a result of water seepage into the interior of the vehicle from the cowl areas. We paid millions in dollars to the owners of these vehicles.
We had engineers, inspectors, and experts look into these vehicles and concluded that some of the cars were improperly designed, where the defect made it very easy for the cowl areas to clog (particularily during stormy weather) causing water to go into the car, frying the computers.
We have had a lot of recovery from the car manufacturers for the losses we paid out.
I suspect to you are seeing the same problem. Do you live in a stormy area? Does it rain a lot?
I had some involvement on some cases where we were totalling out numbers of expensive vehicles because the computer was fried as a result of water seepage into the interior of the vehicle from the cowl areas. We paid millions in dollars to the owners of these vehicles.
We had engineers, inspectors, and experts look into these vehicles and concluded that some of the cars were improperly designed, where the defect made it very easy for the cowl areas to clog (particularily during stormy weather) causing water to go into the car, frying the computers.
We have had a lot of recovery from the car manufacturers for the losses we paid out.
I suspect to you are seeing the same problem. Do you live in a stormy area? Does it rain a lot?
#14
Super Member
Join Date: Dec 2008
Location: NorCal
Posts: 574
Likes: 0
Received 1 Like
on
1 Post
W211,E90,E66,E39,E38,NSX,Z32-TT
Years ago I had a 6-month new Honda where one aluminum wheel which started to rust. Honda said that I live in a high moisture area, so it wasn't their problem. I had a hard time trying to grasp the idea that Honda can't design a car to not rust when parked near the ocean.
![smash](https://mbworld.org/forums/images/smilies/smashfreak.gif)
#15
Out Of Control!!
Join Date: Sep 2004
Location: San Diego
Posts: 13,394
Likes: 0
Received 4 Likes
on
4 Posts
2015 S212
Rain is natural, but a leak isn't. Your honda issue is exactly why they have corrosion warranties now. But, in this case, we have parts that are already covered which are faulty. Rust, paint, etc. is harder because defect has been defined more.
#18
MBWorld Fanatic!
Thread Starter
Last night I poured water down the drainage hose in my sunroof and found out exactly what is happening. The hose has two holes in it and I can see this be two spots that immediatly got wet on the B pillar. I taped it off in the spots as I new the car was going into the dealer today so I saved alot of time and money that way for myself.
Well, I just got a call from the dealer and I am furious. They want to charge me $700 to replace the hoses. I said, WHAT!!!! This is not covered under your extended limited warranty from MB. I told them that I will be there immediatly to pick my car up. They said no problem you will just owe money for the tech to diagnose the problem. Hold on a minute, I diagnosed the problem myself last night and taped off the areas and even said this is where the hose is leaking.
I also made it very clear that please call me first before you incur any costs if they are not under warranty, that did not happen.
Am I responsible for paying the stealership any money for them telling me something I already knew and even taped it off with my specific instructions?
Well, I just got a call from the dealer and I am furious. They want to charge me $700 to replace the hoses. I said, WHAT!!!! This is not covered under your extended limited warranty from MB. I told them that I will be there immediatly to pick my car up. They said no problem you will just owe money for the tech to diagnose the problem. Hold on a minute, I diagnosed the problem myself last night and taped off the areas and even said this is where the hose is leaking.
I also made it very clear that please call me first before you incur any costs if they are not under warranty, that did not happen.
Am I responsible for paying the stealership any money for them telling me something I already knew and even taped it off with my specific instructions?
#21
MBWorld Fanatic!
Join Date: Nov 2006
Location: California, USA
Posts: 9,137
Likes: 0
Received 4 Likes
on
4 Posts
E63 P30, CL500 Sport
Last night I poured water down the drainage hose in my sunroof and found out exactly what is happening. The hose has two holes in it and I can see this be two spots that immediatly got wet on the B pillar. I taped it off in the spots as I new the car was going into the dealer today so I saved alot of time and money that way for myself.
Well, I just got a call from the dealer and I am furious. They want to charge me $700 to replace the hoses. I said, WHAT!!!! This is not covered under your extended limited warranty from MB. I told them that I will be there immediatly to pick my car up. They said no problem you will just owe money for the tech to diagnose the problem. Hold on a minute, I diagnosed the problem myself last night and taped off the areas and even said this is where the hose is leaking.
I also made it very clear that please call me first before you incur any costs if they are not under warranty, that did not happen.
Am I responsible for paying the stealership any money for them telling me something I already knew and even taped it off with my specific instructions?
Well, I just got a call from the dealer and I am furious. They want to charge me $700 to replace the hoses. I said, WHAT!!!! This is not covered under your extended limited warranty from MB. I told them that I will be there immediatly to pick my car up. They said no problem you will just owe money for the tech to diagnose the problem. Hold on a minute, I diagnosed the problem myself last night and taped off the areas and even said this is where the hose is leaking.
I also made it very clear that please call me first before you incur any costs if they are not under warranty, that did not happen.
Am I responsible for paying the stealership any money for them telling me something I already knew and even taped it off with my specific instructions?
![action](https://mbworld.org/forums/images/smilies/action1.gif)
#22
MBWorld Fanatic!
Thread Starter
I have no fraking idea. They said my MB extended warranty did not cover it because it was not listed as one of the items.
I ended up not having to pay them and am on my way to get the car back right now. Back to square one. I think I am going to file an insurance claim and get it covered under comprehensive, deductible is only $100![Smilie](https://mbworld.org/forums/images/smilies/smile.gif)
Another reason why I hate dealerships and why warranties are alot of times useless. I mean this is a defective MB product and I have a $3,500 warranty, and yet nothing......
I ended up not having to pay them and am on my way to get the car back right now. Back to square one. I think I am going to file an insurance claim and get it covered under comprehensive, deductible is only $100
![Smilie](https://mbworld.org/forums/images/smilies/smile.gif)
Another reason why I hate dealerships and why warranties are alot of times useless. I mean this is a defective MB product and I have a $3,500 warranty, and yet nothing......
Last edited by chawkins2001; 05-15-2009 at 04:52 PM.
#23
MBWorld Fanatic!
Thread Starter
Thought I would update you guys. Total cost to fix this myself, $20 thanks to Lowes. I measured the inlet to the drainage hose we have in our Sunroof and marched down to Lowes on Saturday afternoon. I thought well all I have to do it buy a hose that is a tad smaller than what it in the sunroof and B pillar and thread it through the already assembled MB cracked hose.
Well this worked perfectly and to keep it in place and make sure the new hose does not slide down anymore than it should I glued the tip near the opening into our sunroof trough and coated the rim with water resistant silicone. I also inserted some weather sealant stripping into the trough to absorb any water than comes in. Once I let it sit for 24hrs I then parked the car in my driveway and let the rain do it's test.
The weather was great as it rained nearly the whole day here in Atlanta on Sunday and not one drop or wet spot any where. I am so happy that I got this finally taken care of for $20 as opposed to the raping the dealer wanted to hand out for $700!!!!
Well this worked perfectly and to keep it in place and make sure the new hose does not slide down anymore than it should I glued the tip near the opening into our sunroof trough and coated the rim with water resistant silicone. I also inserted some weather sealant stripping into the trough to absorb any water than comes in. Once I let it sit for 24hrs I then parked the car in my driveway and let the rain do it's test.
The weather was great as it rained nearly the whole day here in Atlanta on Sunday and not one drop or wet spot any where. I am so happy that I got this finally taken care of for $20 as opposed to the raping the dealer wanted to hand out for $700!!!!
#25
Super Member
Join Date: Dec 2008
Location: NorCal
Posts: 574
Likes: 0
Received 1 Like
on
1 Post
W211,E90,E66,E39,E38,NSX,Z32-TT
The extended warranty specifically states which component they will cover in the event that it becomes defective. Usually, seals, gaskets, hoses, are not covered, which is why they denied your warranty claim.
If what was defective is not a covered component, why should they honor the claim as a warranty-related repair? Your extended MB warranty is *NOT* a bumper-to-bumper warranty.
When we buy an extended warranty, we have the notion that everything should be covered. Why? It's important to read the terms of your contract to see what is covered and what is not. That way you won't be disappointed.
On a final note though, if you have a dispute with the dealer in terms of the wording of the language in your contract, and whether it constitutes as a covered part, then that's another story. But in your case, it appears that its simply a part that is not a covered part per the policy.