This post got me thinking about written warranty's and the reassurances they provide. Manufacturers offering longer written warranty's are serious about customer satisfaction.

Did a ***** load of good for Hyundai. Their product sucked and the public new it and in 1999 they took action. Introducing better engineered and higher quality products and backed by a 10 year drive-train warranty.


FABSPEED:
FABSPEED MOTORSPORT WARRANTY INFORMATION
Fabspeed offers a lifetime limited warranty on all our systems. The lifetime warranty is offered to the original purchaser and covers materials and construction. If the system should ever have a problem, the original purchaser must send the systems back to Fabspeed for inspection and Fabspeed will repair, fix, or replace as required determined by Fabspeed’s technical staff. Fabspeed is not responsible for any costs including (parts, labor, shipping required for service and miscellaneous) incurred by the customer for warranty.
http://www.fabspeed.com/Terms_Conditions_Warranty.html

Rennetch:
This warranty extends to the original owner only and is not transferable. The warranty begins on the
date of purchase (invoice) and ends twenty four (24) months from this date for parts, and twenty four (24)
months from this date for engine conversions.
http://www.renntechmercedes.com/customers_warranty.pdf

Kleemann:
All Kleemann products are covered by a one year guarantee. In the unlikely event of a component failure, Kleemann offers a 12 month warranty period for all components fitted correctly. Upon installation, the compressor and its parts are guaranteed by Kleemann for 12 months or 100000 km/60000 mls, whichever occurs first. Extension of the guarantee period will take place according to the law in the respective country where the product has been sold. Your local Kleemann dealer will be pleased to give you all the information applicable to your conversion.
http://www.kleemann.dk/About/FAQ.aspx


Eurocharged:
EuroCharged warrants to the consumer that all of our products will be free from defects in material and workmanship for a period of two (2) months.
In no event shall this warranty exceed the original purchase price of the EuroCharged part nor shall EuroCharged be responsible for special, incidental or consequential damages or cost incurred due to the failure of this product.
http://www.eurocharged.com/index.php...=62&Itemid=110

Evosport:
Any warranties on products sold by evosport are those made by the manufacturer. Customer understands that ANY AND ALL WARRANTIES ARE VOIDED IF ANY PRODUCT DEFECT HAS BEEN CAUSED IN WHOLE OR IN PART BY NEGLIGENCE, IMPROPER INSTALLATION, LACK OF PROPER MAINTENANCE, ABUSE, MISUSE, ACCIDENT, FLOOD OR FIRE. Customer understands that THERE IS NO WARRANTY WHATSOEVER, EXPRESS OR IMPLIED, ON ANY PARTS USED FOR COMPETITION, TRACK EVENTS, RACING OR PURPOSES OTHER THAN FOR WHICH THEY WERE INTENDED. Customer understands that there is no warranty on electrical parts. Customer agrees to notify evosport immediately upon discovery of any product defect. Customer understands that defective items must be returned for replacement in accordance with evosport’s return policy and at Customer expense. evosport will replace all defective items that meet return/replacement requirements. Customer understands that EVOSPORT WILL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR FOR LOSS, INCONVENIENCE, DAMAGE OR EXPENSE DIRECTLY OR INDIRECTLY ARISING FROM THE USE (OR INABILITY TO USE), OR A THIRD PARTY'S UNAUTHORIZED USE, OF ANY PRODUCT OR ITS COMPONENTS, EITHER SEPARATELY OR IN COMBINATION WITH OTHER EQUIPMENT, OR FOR COMMERCIAL LOSS OF ANY KIND, REGARDLESS OF WHETHER EVOSPORT HAD BEEN ADVISED OF SUCH POSSIBILITY.
http://www.evosport.com/legal/tandc.aspx


Since 1999, Hyundai has backed the Accent with a five-year/60,000-mile basic warranty and a 10-year/100,000-mile drivetrain warranty.
http://www.edmunds.com/hyundai/accent/review.html

 

Lorinser:
Two years warranty for parts.
http://www.sportservice.lorinser.com...Parts_2009.pdf



.

 

Brabus:
Warranty claims as settled in this section are pertaining exclusively to defects of deliveries and services of BRABUS, including any
defects on new vehicles with increasing efficiency, which have been existing on the date the risk in the goods passes to the
respective contractual partner, or defects resulting from material and/or implementation defects, which have been existing on the
date the risk in the goods passes to the contractual partner. The resulting warranty claims of the contractual partner are subject to
a limitation period of 12 months counting from the date of passing the risk in the goods. In case of second hand purchase objects,
any liability for defects as to quality are excluded, unless the existence of such defects has been concealed fraudulently. In case of
contracts with consumers, the limitation period for delivery of new cars and for execution of services runs to 24 months and
limitation period for delivery of used goods runs to 12 months counting from the date of passing the risk in the goods to the
contractual partner.
http://www.brabus.com/download/BRABUS_AGBE.pdf

 

Carlsson:
Damage to the drive train
1. Repair obligation
In addition to the customer‘s statutory or otherwise contractually based entitlements in respect of defects vis-à-vis the seller of the guarantee product in question, Carlsson also undertakes to repair the motor, rear axle differential, gears, cardan shaft and axle drive shaft (drive train) free-of-charge, if these suffer damage during the guarantee period as a result of installation of the guarantee product. This guarantee does not give rise to any further damage or expenditure compensation entitlements on the part of the customer (e.g. compensation for lost profit, depreciation in vehicle value,
rental car costs, towing costs or overnight accommodation costs). The entitlement described above exists only in respect of the first vehicle into which the guarantee product was fitted. Any fitting of the product into a subsequent vehicle shall not give rise to any guarantee entitlement. This guarantee does not give rise to any compensation entitlements in respect of consequential damage arising from the installation of Carlsson tuning components other than the guarantee product.
Vehicles
Therefore, an extended Carlsson 3-year warranty is effective from April 2009!
In addition to the Mercedes Benz Manufacturer Warranty, an extensive warranty
came into force!
The Carlsson 3-year warranty amends the continuously existing Mercedes Benz
Manufacturer Warranty. No matter if it is a new or used car.

Carlsson explicitly points out that the Mercedes Benz Manufacturing Warranty is still valid after
the quality-proved and homologated Carlsson products are fitted and it is supplemented with a
three-year warranty by Carlsson.
More Details to the Carlsson 3-year warranty: here

http://www.carlsson.de/carlsson/en/c..._Guarantee.php

 

 

Interesting thread, with good info for those who are concerned with tuners' various warranty coverages. Thanks for doing the research for the benefit of the community.

Not sure what the C25 pic has to do with the topic (), but it looks to be a pretty aggressive conversion.

 

believe me when something wrong happens to your car 1 out of 10 will stand behind there products.

 

Thanks, The C25 had nothing to do with the thread and is simply window dressing to a bunch of legalese.

 

"Types of Warranties

Under the law, there are two types of warranties, implied and express. Implied warranties exist under state law, as outlined in the UNIFORM COMMERCIALCODE (UCC). The UCC, which covers all 50 States and the District of Columbia, is a means of consolidating laws regarding commerce as a means of streamlining interstate legal issues. This allows each state to adopt the same definitions of, in this case, implied warranties.
Implied Warranties

Implied warranties are exactly what the term says they are: unspoken and unwritten promises made by a seller to a buyer that the product being sold works. The concept that encompasses the IMPLIED WARRANTY comes from COMMON LAW, specifically, the principle of "fair value for money spent." Actually, there are two types of implied warranties, both outlined under Section 2 of the UCC.

The implied warranty of merchantability is simply the promise that the product sold is in good working order and will do what it is supposed to do. A vacuum cleaner is expected to pick up dirt and dust from carpets and floors. A refrigerator is expected to keep food cold. A toaster is expected to toast bread. If the consumer buys a product and the product does not work, then this constitutes a breach of the implied warranty. The seller is required to remedy the problem, whether by repairing or replacing the product. (It should be noted that the section of the UCC covering this type of implied warranty, Section 2-314, is law in every state except Louisiana.)

The implied warranty of fitness for a particular purpose is the promise that the seller's advice on how to use the product will be correct. For example, it a consumer asks an appliance dealer whether a particular air conditioner can cool a 600 square-foot room and the dealer says yes, that dealer has effectively created a warranty of fitness. If the air conditioner can only cool a 400 square-foot room effectively, the dealer has breached the warranty. The idea behind this is that the dealer is expected to know which product will be best for which use.
Express Warranties

An express warranty is an explicit offer made voluntarily by the seller that a product will perform according to particular expectations. The typical express warranty offers specific remedies in the event that the product is defective. Express warranties can be oral or written. Written warranties are covered under the federal Magnuson-Moss Act, which is explained in detail later.

If a seller offers an express warranty, the product in question is still covered under implied warranty.

The length of a warranty may be specified, but if it is not the general rule is that consumers have four years from the date of purchase to enforce a warranty claim. This does not mean that the product must last four years. Rather, it means that if there was a defect in the product at the time of purchase that manifests itself later, the consumer is entitled to some sort of remedy.
Used and "As Is" Goods

Used goods are covered under implied warranties if the seller is a merchant who is in the business of selling similar products. A private individual who chooses to sell a toaster at a flea market is not expected to take responsibility for the product's performance.

In most states, goods can be sold "as is." These goods do not require the seller to offer even an implied warranty. What the seller is required to do for these products is make clear to consumers that the product is being sold in less than prime condition and that the consumer assumes all responsibility for any faults and flaws. The following states do not allow as-is sales: Alabama, Connecticut, Kansas, Maine, Maryland, Massachusetts, Minnesota, Mississippi, New Hampshire, Vermont, Washington, West Virginia, and the District of Columbia.

If a product is sold AS IS and it turns out to have a defect that results in PERSONAL INJURY, the seller is liable even in the absence of any warranty."
http://www.enotes.com/everyday-law-e...dia/warranties

.

 

Thanks for compiling the info OP, is your profession in law?

 

I wish, nice to get home at 3pm instead of 8 pm, lol. I work in the electronic component industry on long island.

 

The thread was started because I'm hoping to be a catalysis and jump start a dialog between members, sponsors and mods.

A couple of dozen Sponsors are selling to 140,000 mbworld members.

At stake are millions and millions of dollars a year for these sponsors.

Simply put, using leverage our group can force some changes in the market place that benefit us. Cooperative sponsors are rewarded with sales at the expense of the suppliers who just don't care.

I honestly don't think its asking too much for every sponsor to be vetted by mbworld.

They should require them to post written warranties on their web sites to advertise here.

These warranties to have a standard two year limitation.

To eliminate verbiage that precludes racing with the parts we purchase (with exceptions). You cant claim to sell racing pulley's and if it fails decline the claim because it was used in racing. Its a f'ing metal pulley and if properly designed and tested by a reputable company should be replaced for free within a standard two year warranty.

what is so hard ? We talk it up and they will have to take us seriously.


.

 

Very useful compilation for future reference and for me presently as I am considering two of the tuners you listed for work to begin shortly.

 

Yea, I'm considering two on the list also, guess spring is finally here and its time to continue the mods.

Did you really find and install a Maybach Transmission ?

 

Actually a mercedes tech moonlights by building these units. He basically changes every single stock component inside my stock tranny with Maybach compoonents. I recall over 50 upgraded components but would have to trace the email from my tuner.

I actually had DynoComp independently confirm that the tranny was upgraded as described through a visual inspection but Evosport is now doing the same thing as the car is presently in their shop for a compression/leak down, and complete checkup including verifying that all upgrades were installed properly and specs were as promised.

 

That's some list of mods you've done already.

I'm on the fence about doing any more mods. The twin turbo motor is only months away (less then a year anyway). I think it has more potential for easier and less expensive mods and could wind up with a ton of torque.

My alternative is to continue my mods with a tune, headers etc on my 2009-CLS63 and hang onto it another year or two.

Maybach transmission, just ridiculous !

 

I may have overdone a few mods but since I had the motor out of the car before, Vadim advised me that was the best time to upgrade the tranny and save on install labor.

The C55bt will likley debut a year or so after the S63bt so my car won't be obsolete for another year. If I had not FI'd my car, I would have traded up for a C63 last year already. Now I guess I'll just skip one generation.
I still love a smaller bodied AMG that can handle around the track and still be practical when you need four doors. So I'm sticking with a C class. I have no ego to prove by going to another class.

 

Great information as usual Tom!

With the lack of constructive discussions in this thread it blows my mind that the true modaholics do not hold certain tuning companies responsible for their LACK OF WARRANTY on their OWN PARTS.

The demographics of the well informed and astute MB owners on MBW have officially changed. Myths and CHEAP(experience and quality) products have now become the norm.

The firestorm is just starting to wick! Keep drinking the Kool Aid guys!

Caveat Emptor!

 

TTM, well said.

I too am surprised that no one seems to care about this.

In any event, it is excellent info that Tom has compiled for the good of the community, and may be handy in the future for those who might wish to be informed about tuners' various warranty coverages and subsequently do a search. Not sure what else to say.

 

I had a c class but now like a little more elbow room. I like to take driving vacations and when spending a week on our highways you cant beat the comfort of a larger car.

If I had time to take a car to the track a C or CLK-BS would be better.

 

Thanks BB for the pearls of wisdom.

It sucks that sponsors can come on here and sell a ***** load of parts and deny claims because we installed the race parts on a car and tried it out.

If you take a moment to read Carlsson's warranty they not only replace the part but any parts damaged by their part.

Hopefully MBworld members will start telling these sponsors they are covered by an "Implied warranty" and any sales pitch, claim or conversation can be held against them.

"For example, it a consumer asks an appliance dealer whether a particular air conditioner can cool a 600 square-foot room and the dealer says yes, that dealer has effectively created a warranty of fitness. If the air conditioner can only cool a 400 square-foot room effectively, the dealer has breached the warranty" -period-

 

Different attitudes:
--------------------------------------
B&G:
These are custom tunes modified by customer request or a list of modifications. B&G takes no responsibility for engine or drive train failure due to misuse

of adjustable tune parameters, lack of verifying proper A/F Ratio, another Vendors ECU or TCM, major engine modification changes with no retune, or poor fuel quality, our tunes are based

On Premium fuel and for Off-Road Use Only and sold as-is with no implied warranty or Refund on tuning services.

You should check with your vehicle manufacture for any warranty concerns before installing any ECU/TCU Upgrade. B&G Chrysler Specialists, Inc. assumes no responsibility for any warranty concerns due to the installation of our ECU/TCU Upgrade, which is intended for OFF- ROAD Use Only. Additionally ECU/TCU upgrades may affect the emissions characteristics of the vehicle. If you install ECU/TCU Upgrade and your vehicle consequently fails state or local I/M emissions test, including any test required to maintain or renew your vehicles registration, or if your vehicle is subject to a emissions recall, B&G Chrysler Specialists, Inc. is not required to repair your vehicle, and you may be required to remove the ECU/TCU Upgrade at your own expense in order to obtain repairs necessary to pass the I/M test or to perform the recall.
http://www.bgmercedes.com/
----------------------------------------------------------------
Brabus:
All components are backed by the one-of-a-kind BRABUS Tuning Warranty® of three years, up to 100,000 kilometers / 62,000 miles (see BRABUS warranty conditions as of November 2006).
http://www.mercedestuningmag.com/bra...cedes-e-class/

-----------------------------------------------------------

When developing Carlsson parts attention is paid to the maintenance of the suitability for day-to-day usage, and this is particularly true with regard to the actions designed to increase the performance. To this end intelligent security functions are installed that can cope with the load risks. Moreover, the reliability is continually being tested under extreme and permanent strains in comprehensive tests and racing starts.
http://www.kunzmann-tuning.com/en/hilfe

 

MHP warranty:
The manufacturer warrants some parts, however not all parts carry a warranty. All warranties are included with your merchandise.

Parts sold for racing or competition use are warranted against manufacturers' defects only. They are not warranted for wear or breakage due to use or any other circumstances.
Any part which in our opinion shows evidence of being used or installed improperly, and/or subjected to improper handling, packaging, or shipping by the customer will not be eligible for exchange, refund or warranty consideration. We reserve the right to charge a restocking fee or refuse any exceptions. All packages must be inspected carefully upon receipt. Delivery shortages for missing parts and claims for damaged items must be made with Modern Horsepower within 7 days of delivery. After that time no claims will be considered. Please note that damage claims must be made with the carrier.

Modern Horsepower, LLC (www.ModernHorsepower.com) shall have no liability to anyone for incidental or consequential damages or any other liability, loss or damage arising out of or related to the merchandise, even if ModernHorsepower.com or a ModernHorsepower.com authorized representative has been advised of the possibility of such damages. All merchandise sold "as is ". ModernHorsepower.com makes no warranty as to the performance of any merchandise sold.

ModernHorsepower.com is not responsible for system downtime, lost data or any other damages. This is disclaimer by ModernHorsepower.com in no way affects the terms of a manufacturer's warranty, if any.

All Modern Horsepower, LLC (MHP) software carries a 14 day 100% money back guarantee. In order to be reimbursed, the customer must return the relevant controller(s) to MHP so that we can re-flash your stock file within the 14 day timeline that begins when the customer receives the tuned controller(s). If the customer does NOT return the relevant controller(s) within the time period that is acknowledge here in, customer may incur additional fees for re-flashing the controller(s).

http://www.modernhorsepower.com/horsepower-legal.html

 

VRP performance tuning:

no public information on their web site's pages so I shot them an email, lets see.

http://www.vrptuning.com/

 

Break up the monotony of this thread since no ones fighting, complaining, contributing or even viewing.

Meet Crystal:


http://glam0ur.com/gals/bikinibabes/...be_crystal.htm