Fidelity Warranty (Thumbs up or down)
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Senior Member
Joined: May 2010
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From: California
E63 AMG
Fidelity Warranty (Thumbs up or down)
I'm contemplating cancelling my 2 years additional CPO warranty for a Fidelity Platinum warranty (additional 6yr/72kmiles from date of warranty purchase).
I've read some horror stories on the internet (pre 2010) about. What do you guys recommend?
I've read some horror stories on the internet (pre 2010) about. What do you guys recommend?
MBWorld Fanatic!
Joined: May 2009
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'91 964 Turbo, '02 E55's & '14 E63s-w
Who & Where are you purchasing the warranty from ?
Senior Member
Joined: Sep 2006
Posts: 402
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From: West Tennessee
E63,,,not any more,,,BMW X5 50i
I am on the fence as to buy an optional warranty or egt into a different car. With only 35,000 on my '07,,,,the choice should be simple,,but I looked into the coverage and found this under exclusions......
In addition to offering the same features of Powertrain, Silver, Gold, and Gold Plus, Platinum expands to cover almost all assemblies of your vehicle, giving you the "Ultimate Peace of Mind" protection.
Platinum Exclusions
UNDER PLATINUM COVERAGE, ANY OF THE FOLLOWING PARTS:
Brake linings, brake drums and rotors, disc brake pads, standard transmission clutch components, air bags, solar powered devices, hinges, glass, lenses, sealed beams, body parts and/or panels, trim, moldings, door handles, lock cylinders, tires, wheels, batteries, light bulbs, upholstery, paint, bright metal, freeze plugs, heater and radiator hoses, exhaust system, shock absorbers, audio, security or other systems not factory installed, work such as front-end alignment or wheel balancing, constant velocity joint boots, safety restraint systems, cellular phones, electronic transmitting devices (except for those specifically listed under silver, gold, or gold plus coverage), radar detectors, appliances, near object avoidance systems and all laser radar cruise control components, vinyl and convertible tops.
there are more exclusions under different headings,,,, I don't know now what to do...
In addition to offering the same features of Powertrain, Silver, Gold, and Gold Plus, Platinum expands to cover almost all assemblies of your vehicle, giving you the "Ultimate Peace of Mind" protection.
Platinum Exclusions
UNDER PLATINUM COVERAGE, ANY OF THE FOLLOWING PARTS:
Brake linings, brake drums and rotors, disc brake pads, standard transmission clutch components, air bags, solar powered devices, hinges, glass, lenses, sealed beams, body parts and/or panels, trim, moldings, door handles, lock cylinders, tires, wheels, batteries, light bulbs, upholstery, paint, bright metal, freeze plugs, heater and radiator hoses, exhaust system, shock absorbers, audio, security or other systems not factory installed, work such as front-end alignment or wheel balancing, constant velocity joint boots, safety restraint systems, cellular phones, electronic transmitting devices (except for those specifically listed under silver, gold, or gold plus coverage), radar detectors, appliances, near object avoidance systems and all laser radar cruise control components, vinyl and convertible tops.
there are more exclusions under different headings,,,, I don't know now what to do...
Member
Joined: Nov 2007
Posts: 79
Likes: 1
2005 E55
I am on the fence as to buy an optional warranty or egt into a different car. With only 35,000 on my '07,,,,the choice should be simple,,but I looked into the coverage and found this under exclusions......
In addition to offering the same features of Powertrain, Silver, Gold, and Gold Plus, Platinum expands to cover almost all assemblies of your vehicle, giving you the "Ultimate Peace of Mind" protection.
Platinum Exclusions
UNDER PLATINUM COVERAGE, ANY OF THE FOLLOWING PARTS:
Brake linings, brake drums and rotors, disc brake pads, standard transmission clutch components, air bags, solar powered devices, hinges, glass, lenses, sealed beams, body parts and/or panels, trim, moldings, door handles, lock cylinders, tires, wheels, batteries, light bulbs, upholstery, paint, bright metal, freeze plugs, heater and radiator hoses, exhaust system, shock absorbers, audio, security or other systems not factory installed, work such as front-end alignment or wheel balancing, constant velocity joint boots, safety restraint systems, cellular phones, electronic transmitting devices (except for those specifically listed under silver, gold, or gold plus coverage), radar detectors, appliances, near object avoidance systems and all laser radar cruise control components, vinyl and convertible tops.
there are more exclusions under different headings,,,, I don't know now what to do...
In addition to offering the same features of Powertrain, Silver, Gold, and Gold Plus, Platinum expands to cover almost all assemblies of your vehicle, giving you the "Ultimate Peace of Mind" protection.
Platinum Exclusions
UNDER PLATINUM COVERAGE, ANY OF THE FOLLOWING PARTS:
Brake linings, brake drums and rotors, disc brake pads, standard transmission clutch components, air bags, solar powered devices, hinges, glass, lenses, sealed beams, body parts and/or panels, trim, moldings, door handles, lock cylinders, tires, wheels, batteries, light bulbs, upholstery, paint, bright metal, freeze plugs, heater and radiator hoses, exhaust system, shock absorbers, audio, security or other systems not factory installed, work such as front-end alignment or wheel balancing, constant velocity joint boots, safety restraint systems, cellular phones, electronic transmitting devices (except for those specifically listed under silver, gold, or gold plus coverage), radar detectors, appliances, near object avoidance systems and all laser radar cruise control components, vinyl and convertible tops.
there are more exclusions under different headings,,,, I don't know now what to do...
As for the exceptions above, most seem to make sense, but does "shock absorbers" exclude our airmatic? That the one that concerns me with all the failure stories and repair cost.
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MBWorld Fanatic!
Joined: Sep 2009
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From: LA
W213 E63
The SA at my dealer loves when I come in. Its the easiest job he gets. I paid ~$3500 for a 4 year additional 100K miles "Platinum" warranty. They cover everything that can go wrong with the car.
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Senior Member
Joined: Dec 2009
Posts: 385
Likes: 0
From: Honolulu
W211 E55, 911 turbo, 911sc, RX330
I am on the fence as to buy an optional warranty or egt into a different car. With only 35,000 on my '07,,,,the choice should be simple,,but I looked into the coverage and found this under exclusions......
In addition to offering the same features of Powertrain, Silver, Gold, and Gold Plus, Platinum expands to cover almost all assemblies of your vehicle, giving you the "Ultimate Peace of Mind" protection.
Platinum Exclusions
UNDER PLATINUM COVERAGE, ANY OF THE FOLLOWING PARTS:
Brake linings, brake drums and rotors, disc brake pads, standard transmission clutch components, air bags, solar powered devices, hinges, glass, lenses, sealed beams, body parts and/or panels, trim, moldings, door handles, lock cylinders, tires, wheels, batteries, light bulbs, upholstery, paint, bright metal, freeze plugs, heater and radiator hoses, exhaust system, shock absorbers, audio, security or other systems not factory installed, work such as front-end alignment or wheel balancing, constant velocity joint boots, safety restraint systems, cellular phones, electronic transmitting devices (except for those specifically listed under silver, gold, or gold plus coverage), radar detectors, appliances, near object avoidance systems and all laser radar cruise control components, vinyl and convertible tops.
there are more exclusions under different headings,,,, I don't know now what to do...
In addition to offering the same features of Powertrain, Silver, Gold, and Gold Plus, Platinum expands to cover almost all assemblies of your vehicle, giving you the "Ultimate Peace of Mind" protection.
Platinum Exclusions
UNDER PLATINUM COVERAGE, ANY OF THE FOLLOWING PARTS:
Brake linings, brake drums and rotors, disc brake pads, standard transmission clutch components, air bags, solar powered devices, hinges, glass, lenses, sealed beams, body parts and/or panels, trim, moldings, door handles, lock cylinders, tires, wheels, batteries, light bulbs, upholstery, paint, bright metal, freeze plugs, heater and radiator hoses, exhaust system, shock absorbers, audio, security or other systems not factory installed, work such as front-end alignment or wheel balancing, constant velocity joint boots, safety restraint systems, cellular phones, electronic transmitting devices (except for those specifically listed under silver, gold, or gold plus coverage), radar detectors, appliances, near object avoidance systems and all laser radar cruise control components, vinyl and convertible tops.
there are more exclusions under different headings,,,, I don't know now what to do...
I haven't asked about coverage for my E55 as I still have a warranty until October of this year, but I did ask for a quote from my credit union for my '04 RX330. I received a quote of a $1049 for 5 years/50k coverage, $50 deductible. The CSR said the carrier was something like Unity? However, I went to another branch and they gave me a brochure from National Auto Care. Upon reading the brochure, there is an optional supercharger/turbo coverage and a seals and gaskets cover.
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'91 964 Turbo, '02 E55's & '14 E63s-w
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Joined: Aug 2010
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05 E55, 04 Dodge Ram
That was the quote my local MB dealer provided to me and they matched it.
If you are looking for a warranty, I suggest contacting your local MB dealer and ask them what 3rd party warranty company insurance policy do they sell and go with that one.
If you are looking for a warranty, I suggest contacting your local MB dealer and ask them what 3rd party warranty company insurance policy do they sell and go with that one.
Senior Member
Joined: Dec 2009
Posts: 385
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From: Honolulu
W211 E55, 911 turbo, 911sc, RX330
I went to my credit union to see about an extended warranty and they checked through Natl Auto Care and they do not have coverage for the E55. I guess I'll just ask my SA to see if they have add'l coverage when my Fidelity coverage ends in October.
MBWorld Fanatic!
Joined: Apr 2006
Posts: 8,137
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From: Maryland
Eurocharged 2004 E500, Eurocharged ECU/TCU 2005 SL600, 2010 Caddy SwaggerWagon
Fidelity (Platinum level $100.00 deductible) is what I have on the SL600 and they've been great.
Do a search here. Been discussed numerous times.
Do a search here. Been discussed numerous times.
Thread Starter
Senior Member
Joined: May 2010
Posts: 302
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From: California
E63 AMG
Fidelity Platinum Coverage as of 1/1/2011
Under 35k miles:
$0 deductible...
4 yr / 48K - $3156.00
5 yr / 60K - $3772.00
6 yr / 72K - $4942.00
$100 deductible....
4 yr / 48K - $2551.00
5 yr / 60K - $3065.00
6 yr / 72K - $4057.00
$0 deductible...
4 yr / 48K - $3156.00
5 yr / 60K - $3772.00
6 yr / 72K - $4942.00
$100 deductible....
4 yr / 48K - $2551.00
5 yr / 60K - $3065.00
6 yr / 72K - $4057.00
Senior Member
Joined: Dec 2009
Posts: 385
Likes: 0
From: Honolulu
W211 E55, 911 turbo, 911sc, RX330
MBWorld Fanatic!
Joined: May 2009
Posts: 1,122
Likes: 188
'91 964 Turbo, '02 E55's & '14 E63s-w
How about some other mileage options,like under 50K or under 60K... What about the vendors selling them ?
Found some info on the company,not sure what to think about all that ?
http://www.ripoffreport.com/directory/Fidelity-Warranty-Services.aspx
On a side note,our Mercedes dealer used to sell it but when the new finance manager came over,they quit selling them.
Found some info on the company,not sure what to think about all that ?
http://www.ripoffreport.com/directory/Fidelity-Warranty-Services.aspx
On a side note,our Mercedes dealer used to sell it but when the new finance manager came over,they quit selling them.
Last edited by Faast; Jan 31, 2011 at 01:29 PM.
Thread Starter
Senior Member
Joined: May 2010
Posts: 302
Likes: 0
From: California
E63 AMG
How about some other mileage options,like under 50K or under 60K... What about the vendors selling them ?
Found some info on the company,not sure what to think about all that ?
http://www.ripoffreport.com/directory/Fidelity-Warranty-Services.aspx
On a side note,our Mercedes dealer used to sell it but when the new finance manager came over,they quit selling them.
Found some info on the company,not sure what to think about all that ?
http://www.ripoffreport.com/directory/Fidelity-Warranty-Services.aspx
On a side note,our Mercedes dealer used to sell it but when the new finance manager came over,they quit selling them.
Some folks on this forum and my service advisor had nothing bad to say about FWS with Mercedes-Benz. There are parts that are not covered (e.g. radiator hose). If that busts before being replaced, FWS will not cover it. I have seen a post or two on this forum of FWS paying out repairs for Airmatic failures, which appears to be a common problem with the 211 AMG's.
Thread Starter
Senior Member
Joined: May 2010
Posts: 302
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From: California
E63 AMG
At the end of the day, I paid $4275 for a 2 year additional CPO warranty thru Merceded-Benz which takes me out to 5/2014 or 100,000 miles. I can get the FWS for about $4000 which would take me out to 5/2017 or 107,000 miles.
I have until 5/8/2011 to make a decision to keep my 2 year additional CPO or cancel and purchase a FWS platinum plan that gives me three more years.
I have until 5/8/2011 to make a decision to keep my 2 year additional CPO or cancel and purchase a FWS platinum plan that gives me three more years.
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Porsche 991S, Cayenne S, 1972 BMW 3.0CS E9 Coupe
At the end of the day, I paid $4275 for a 2 year additional CPO warranty thru Merceded-Benz which takes me out to 5/2014 or 100,000 miles. I can get the FWS for about $4000 which would take me out to 5/2017 or 107,000 miles.
I have until 5/8/2011 to make a decision to keep my 2 year additional CPO or cancel and purchase a FWS platinum plan that gives me three more years.
I have until 5/8/2011 to make a decision to keep my 2 year additional CPO or cancel and purchase a FWS platinum plan that gives me three more years.
Did you hear any mention of that? I'm considering keeping my car (I'm the original owner) and getting the ELW when the time comes. They may enhance the ELW, too, in another year of so.
Thread Starter
Senior Member
Joined: May 2010
Posts: 302
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From: California
E63 AMG
fwiw, I spoke with a finance person on Wednesday and they said the products have changed. The MB ELW so far remains the same (that's the one where if you're the original owner then you can simply extend the factory warranty for another 3 years or 100k.) But he said the CPO is now being extended to 130,000 miles.
Did you hear any mention of that? I'm considering keeping my car (I'm the original owner) and getting the ELW when the time comes. They may enhance the ELW, too, in another year of so.
Did you hear any mention of that? I'm considering keeping my car (I'm the original owner) and getting the ELW when the time comes. They may enhance the ELW, too, in another year of so.
What are your thoughts?
