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Brand New 2014 E63 Broke Down

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Old Jul 31, 2014 | 10:48 PM
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E63 AMG
Brand New 2014 E63 Broke Down

Bought a brand new 2014 E63 AMG yesterday. It broke down today. After starting the car in garage, all malfunction lights were on, blinking in red and yellow, like a Christmas tree. Steering wheel, SRS, lane change assist ..... basically everything, were "inoperative", "malfunction".

Indicator also showed in red "don't shift gear, see dealer". Tried a few times to turn engine off. Restarted engine, same thing happened.

Roadside assistance took the car to a local dealer. Wait for result tomorrow.
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Old Jul 31, 2014 | 11:20 PM
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GL, E63
where are you located?
Not a S model?
Sorry to hear that
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Old Jul 31, 2014 | 11:34 PM
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2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
What, the e63 is not perfect?? I kid because some on this forum feel that it is... It's not and I'm sorry for your troubles

I feel your pain, I really do... The dealer will make this right and if not enlist Mbusa in your issue. I wish you the best of luck and hope you get your investment back in 100% working order

And PLEASE come back on and tell is the resolution of your issues... Otherwise this thread becomes useless and can't help future owners out

Last edited by PeterUbers; Aug 1, 2014 at 12:32 AM.
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Old Jul 31, 2014 | 11:35 PM
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bummer, hang in there! this must be really frustrating but fingers crossed MB will make up for it
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Old Jul 31, 2014 | 11:48 PM
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i drive them all, fast and hard
was it ok during the test drive
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Old Aug 1, 2014 | 06:37 AM
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Thank you all for your comments. To answer your questions, i'm in Texas, it's not a S model, and the test drive on first day was perfect. It just broke down next day for apparently no reason.

Last edited by 2014e63; Aug 1, 2014 at 06:41 AM.
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Old Aug 1, 2014 | 02:39 PM
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'14 E63S, '13 G550, '06 E320 cdi, and a bunch of other stuff.
It seems like someone else reported a problem very similar to this right after delivery. Maybe back in Nov/Dec?
I didn't find the thread in a quick search. Am I imagining that? Car died. Gave similar warnings, had to be towed to the dealer. Might have been a bad module of some sort.
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Old Aug 1, 2014 | 06:41 PM
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Dealer called saying a module controlling multiple critical functions went bad. Parts will be ordered and it will be days before they get here. Also contacted MBUSA, has not heard anything from them yet. Never thought a $100K new car didn't even last 24 hours before breaking down. It may be a record. Again, thank you all for your comments and suggestions.
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Old Aug 3, 2014 | 06:18 AM
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With all the electronics on this car it's not surprising some of it goes sour once in a while. The fact it broke down right away probably means it was bad from the start. New module and you should be fine to enjoy the beast!


I finished break in this weekend and did first race start... this car is just insane don't give up on it yet!
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Old Aug 3, 2014 | 12:41 PM
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2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
New module and you should be fine... Sorry you're experiencing this. I've learned from friends with new even more expensive cars price makes no difference ... $h1t breaks down

My friends sls amg black was in the shop for weeks with a bad trans shift sensor after only 1000 miles ... All dash lights lit up

Also my friends Infiniti g37x needed a new engine under warranty after 10k miles... Stuff happens
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Old Aug 3, 2014 | 04:31 PM
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FF. W212 E63 M156 non-pano 18" P2 ParkT NightV (gone but will be missed).
Hopefully you will be back on the road soon. I wonder how much the repair would be without warranty.
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Old Aug 3, 2014 | 04:57 PM
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'19 GLC 63S, '17 911 TTS Cabrio, '16 Viper TA2.0, '15 E63S (sold),'12 Harley CVO 2212cc
Yes, ***** happens,
Rear diff on my 2013 Viper went bad after only 2,500 miles. Dealer put a new one in under warranty. Wonder how something like this could happen ?
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Old Aug 6, 2014 | 06:05 PM
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Thank you all again for your comments.

Just an update. Dealer installed new control module, and they can shut shown the car now, but other malfunctions are still there. They had difficulties to shut down the car before, and the tow trucker and I also tried numerous times to shut the car down on the day it was towed to dealer. That's the only progress so far.

Dealer said it will keep in touch with Mercedes and try to solve the problems, but need more days.

It was a brand new E63 and it only lasted a day before breaking down. Anyone else has been in similar situations and what options do I have now? I'll contact Mercedes USA again and request a buy back if the dealer tried it again but cannot fix the problems. Any thoughts are appreciated.

Last edited by 2014e63; Aug 6, 2014 at 06:07 PM.
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Old Aug 6, 2014 | 06:23 PM
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2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
Originally Posted by 2014e63
Thank you all again for your comments.

Just an update. Dealer installed new control module, and they can shut shown the car now, but other malfunctions are still there. They had difficulties to shut down the car before, and the tow trucker and I also tried numerous times to shut the car down on the day it was towed to dealer. That's the only progress so far.

Dealer said it will keep in touch with Mercedes and try to solve the problems, but need more days.

It was a brand new E63 and it only lasted a day before breaking down. Anyone else has been in similar situations and what options do I have now? I'll contact Mercedes USA again and request a buy back if the dealer tried it again but cannot fix the problems. Any thoughts are appreciated.
Buyback... 100% agreed...Mbusa shouldn't give you any hard times but it'll take a couple months of back and forth phone calls

Some will definitely disagree and they think you should go down with this 100k ship, but part of the ownership experience of a $100k car or any priced car for that matter is not having these types of issues from the get go. You deserve a fresh start and the dealer should really advocate for you here too

Last edited by PeterUbers; Aug 6, 2014 at 06:27 PM.
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Old Aug 8, 2014 | 07:08 PM
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Dealer said the engine harness went bad too and had it repaired. Also replaced a control module. Malfunction lights are off and it seems to drive normal now. Glad to have it back after driving a C250 loan car for a week. Hope it won't break down again any time soon. Thank you all for your posts.
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Old Aug 9, 2014 | 09:52 PM
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2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
Originally Posted by 2014e63
Dealer said the engine harness went bad too and had it repaired. Also replaced a control module. Malfunction lights are off and it seems to drive normal now. Glad to have it back after driving a C250 loan car for a week. Hope it won't break down again any time soon. Thank you all for your posts.

I wish you nothing but great luck and safe driving in your 'E. Let's hope that all your troubles are now behind you, just a few bad parts, that's all -- now time to start driving and enjoying it.
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