W213 AMG Discuss the W213 AMG - 2017 to present
Sponsored by:
Sponsored by:

AMG Track Pace App

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 02-12-2019, 01:15 PM
  #1  
Super Member
Thread Starter
 
Michael Khan's Avatar
 
Join Date: Feb 2013
Posts: 608
Received 73 Likes on 57 Posts
2019 E63, 2011 E350, 1997 F50
AMG Track Pace App

I looked at a few threads made on this but could not find a solution. I can not download the app at all from the amg site. I contacted Mercedes Benz but they are not even responding back. Anyone have any luck on downloading the app?
Old 02-12-2019, 01:28 PM
  #2  
Super Member
 
dav461's Avatar
 
Join Date: Sep 2011
Location: Russia
Posts: 914
Likes: 0
Received 97 Likes on 80 Posts
GTR
ios app store : amg track pace
if you have no luck to find it there, change country in app store. however, i doubt its tied to region.
Keep in mind, track pace is not available for early models <July 2017 ( at least in my country )
Old 02-12-2019, 02:11 PM
  #3  
MBWorld Fanatic!

 
E634Me's Avatar
 
Join Date: May 2017
Location: Southern California
Posts: 1,622
Received 555 Likes on 381 Posts
2018 E63S AMG
No results found when searching on US Apple store.
Old 02-12-2019, 02:40 PM
  #4  
Super Member
Thread Starter
 
Michael Khan's Avatar
 
Join Date: Feb 2013
Posts: 608
Received 73 Likes on 57 Posts
2019 E63, 2011 E350, 1997 F50
I just took delivery of my 2019 and it came with it, I can not see it at all in the app store. I emailed tech support and hopefully they answer me.
Old 02-12-2019, 02:52 PM
  #5  
Super Member
Thread Starter
 
Michael Khan's Avatar
 
Join Date: Feb 2013
Posts: 608
Received 73 Likes on 57 Posts
2019 E63, 2011 E350, 1997 F50
I tried downloading it from another region, and it wont let me. I will keep everyone posted once I find out what MB tech support says.
Old 02-12-2019, 02:52 PM
  #6  
MBWorld Fanatic!

 
E634Me's Avatar
 
Join Date: May 2017
Location: Southern California
Posts: 1,622
Received 555 Likes on 381 Posts
2018 E63S AMG
To be clear, my car has the Track Pace app. I just can't find the iPhone app on the store.

Wondering how one downloads the data logged by the Track Pace app in the car for review and analysis - if not through the iPhone/Pad app?
Old 02-13-2019, 08:42 PM
  #7  
Super Member
Thread Starter
 
Michael Khan's Avatar
 
Join Date: Feb 2013
Posts: 608
Received 73 Likes on 57 Posts
2019 E63, 2011 E350, 1997 F50
I got an email back from AMG, the app is out of the app store, they are making some minor fixes and changes and once that is done they will put it back up for download.
Old 02-14-2019, 07:23 AM
  #8  
Super Member
 
dav461's Avatar
 
Join Date: Sep 2011
Location: Russia
Posts: 914
Likes: 0
Received 97 Likes on 80 Posts
GTR


Released today🤔
Old 02-21-2019, 04:56 PM
  #9  
Super Member
Thread Starter
 
Michael Khan's Avatar
 
Join Date: Feb 2013
Posts: 608
Received 73 Likes on 57 Posts
2019 E63, 2011 E350, 1997 F50
I got an email from AMG, the App will not be available for the US market for awhile. They made some major changes to the app and "app is still going through the verification/certification process and unfortunately we do not have an estimated completion date for this."
Old 02-22-2019, 08:48 AM
  #10  
Super Member
 
dav461's Avatar
 
Join Date: Sep 2011
Location: Russia
Posts: 914
Likes: 0
Received 97 Likes on 80 Posts
GTR
Originally Posted by Michael Khan
I got an email from AMG, the App will not be available for the US market for awhile. They made some major changes to the app and "app is still going through the verification/certification process and unfortunately we do not have an estimated completion date for this."
Tried to connect to the car few days ago, and found out that it’s not compatible with E63. So you are not loosing much...

Old 09-30-2019, 09:59 PM
  #11  
MBWorld Fanatic!
 
Surge's Avatar
 
Join Date: Jun 2014
Location: New York, NY
Posts: 1,801
Received 401 Likes on 279 Posts
W463 G550 / C190 GTC //prev: W204 C63 507 / R170
Still not available?!
Old 10-01-2019, 11:52 AM
  #12  
Banned
 
user 8392082's Avatar
 
Join Date: Aug 2019
Posts: 9
Received 3 Likes on 3 Posts
2018 E63s
It is available in the Canadian App store.. I just downloaded it.



Last edited by user 8392082; 10-01-2019 at 11:54 AM.
Old 10-01-2019, 11:57 AM
  #13  
Super Member
 
dav461's Avatar
 
Join Date: Sep 2011
Location: Russia
Posts: 914
Likes: 0
Received 97 Likes on 80 Posts
GTR
Originally Posted by bitcpy
It is available in the Canadian App store.. I just downloaded it.
Can you let us know if it works with your car please.
Old 10-01-2019, 04:21 PM
  #14  
Super Member
Thread Starter
 
Michael Khan's Avatar
 
Join Date: Feb 2013
Posts: 608
Received 73 Likes on 57 Posts
2019 E63, 2011 E350, 1997 F50
I got in touch with them again. US market will not be getting it any time soon. Almost flipped out because when I asked them if I can take the data out with USB. They told me I can not do that either. Pretty much gave up all hope and most likely wont be tracking my E63 amg s next year. Since I will be trying to get a GT3 RS.
Old 10-02-2019, 01:24 AM
  #15  
MBWorld Fanatic!
 
Surge's Avatar
 
Join Date: Jun 2014
Location: New York, NY
Posts: 1,801
Received 401 Likes on 279 Posts
W463 G550 / C190 GTC //prev: W204 C63 507 / R170
Originally Posted by Michael Khan
I got in touch with them again. US market will not be getting it any time soon. Almost flipped out because when I asked them if I can take the data out with USB. They told me I can not do that either. Pretty much gave up all hope and most likely wont be tracking my E63 amg s next year. Since I will be trying to get a GT3 RS.
Just switch to Canadian store
Old 10-02-2019, 10:15 AM
  #16  
Banned
 
user 8392082's Avatar
 
Join Date: Aug 2019
Posts: 9
Received 3 Likes on 3 Posts
2018 E63s
Of course, my car doesn't have Track Pace in the Vehicle Menu... Ughh..

I am going to push my dealer to see if I can get the Command updated to the 2019 software revision. I thought all cars had this option available but I guess not.

Originally Posted by dav461
Can you let us know if it works with your car please.
Old 10-02-2019, 10:28 AM
  #17  
MBWorld Fanatic!

 
E634Me's Avatar
 
Join Date: May 2017
Location: Southern California
Posts: 1,622
Received 555 Likes on 381 Posts
2018 E63S AMG
I believe cars built before the refresh around late August/September didn't have the Track Pace in the vehicle menu. They also don't have the upgrade to the LED lighting with more colors and options.

Previous posters had said this is a hardware refresh and more than just a software upgrade.

My car was built 10/10/17 and has the update. When picking it up in Germany the tech mentioned the upgrade and said I was lucky because it had just been cut in.
Old 10-02-2019, 12:35 PM
  #18  
Super Member
 
dav461's Avatar
 
Join Date: Sep 2011
Location: Russia
Posts: 914
Likes: 0
Received 97 Likes on 80 Posts
GTR
Originally Posted by E634Me
I believe cars built before the refresh around late August/September didn't have the Track Pace in the vehicle menu. They also don't have the upgrade to the LED lighting with more colors and options.

Previous posters had said this is a hardware refresh and more than just a software upgrade.

My car was built 10/10/17 and has the update. When picking it up in Germany the tech mentioned the upgrade and said I was lucky because it had just been cut in.
Yea, it was updated in June/July production of 2017.
Old 10-02-2019, 12:45 PM
  #19  
Banned
 
user 8392082's Avatar
 
Join Date: Aug 2019
Posts: 9
Received 3 Likes on 3 Posts
2018 E63s
Interesting.. i will check the build date on mine..

My dealer has been really good about upgrading so I may be able to convince them to do it.

They are updating my solenoid & valve controller hardware on my car for me under warranty. I would love to get this Command update.

BTW, my ambient colour selection screen has the full spectrum available.. not sure what the 2019 cars look like, but I cant imagine more selection than what I already have.

Originally Posted by E634Me
I believe cars built before the refresh around late August/September didn't have the Track Pace in the vehicle menu. They also don't have the upgrade to the LED lighting with more colors and options.

Previous posters had said this is a hardware refresh and more than just a software upgrade.

My car was built 10/10/17 and has the update. When picking it up in Germany the tech mentioned the upgrade and said I was lucky because it had just been cut in.
Old 10-06-2019, 10:31 AM
  #20  
Super Member
 
nw66's Avatar
 
Join Date: Sep 2011
Posts: 602
Received 124 Likes on 99 Posts
E63S 4MATIC 213
Got in the UK free download! not really sure why anyone would want it really though

Last edited by nw66; 10-06-2019 at 10:33 AM.
Old 10-08-2019, 03:14 AM
  #21  
Super Member
 
DriveAMG's Avatar
 
Join Date: Feb 2012
Location: Canada
Posts: 961
Received 239 Likes on 175 Posts
2019 E63s
Got this reply back from the App team...

Our app developers have come back to advise that your E 63 S will support the AMG Track Pace app. The only function not supported by the hardware in your vehicle at the moment is the video recording feature.
There will be new features added to the app in the coming six to nine months so please keep an eye out for these.”

I have used it in my 18 Before but not yet in the 19...

Likely the “updates” that are mentioned will involve a Comand update as well. For those of you in an early 17 production model missing Trackpace you will need a module replacement as well as a software update.
Old 10-08-2019, 10:42 AM
  #22  
Super Member
Thread Starter
 
Michael Khan's Avatar
 
Join Date: Feb 2013
Posts: 608
Received 73 Likes on 57 Posts
2019 E63, 2011 E350, 1997 F50
Originally Posted by DriveAMG
Our app developers have come back to advise that your E 63 S will support the AMG Track Pace app. The only function not supported by the hardware in your vehicle at the moment is the video recording feature.
There will be new features added to the app in the coming six to nine months so please keep an eye out for these.”

I have used it in my 18 Before but not yet in the 19...

Likely the “updates” that are mentioned will involve a Comand update as well. For those of you in an early 17 production model missing Trackpace you will need a module replacement as well as a software update.
what region was this for?
Old 10-08-2019, 01:38 PM
  #23  
Super Member
 
DriveAMG's Avatar
 
Join Date: Feb 2012
Location: Canada
Posts: 961
Received 239 Likes on 175 Posts
2019 E63s
My Apologies...

Originally Posted by Michael Khan
what region was this for?
I’m in Toronto Canada
The following users liked this post:
imack (10-08-2019)
Old 10-08-2019, 11:51 PM
  #24  
Newbie
 
keithers's Avatar
 
Join Date: Oct 2011
Posts: 6
Likes: 0
Received 0 Likes on 0 Posts
2017 C63S AMG
Originally Posted by bitcpy
It is available in the Canadian App store.. I just downloaded it.

can you confirm if this worked for you? I’m looking at switching regions to download the app but it seems like a nightmare. I got a response from Mercedes a few days ago and they have no ETA if/when it will become available in the USA app store
Old 10-09-2019, 10:11 AM
  #25  
Super Member
Thread Starter
 
Michael Khan's Avatar
 
Join Date: Feb 2013
Posts: 608
Received 73 Likes on 57 Posts
2019 E63, 2011 E350, 1997 F50
Originally Posted by keithers
can you confirm if this worked for you? I’m looking at switching regions to download the app but it seems like a nightmare. I got a response from Mercedes a few days ago and they have no ETA if/when it will become available in the USA app store
let me know if it works for you.


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: AMG Track Pace App



All times are GMT -4. The time now is 05:09 PM.