W213 AMG Discuss the W213 AMG - 2017 to present

AMG Track Pace App

Old Feb 12, 2019 | 01:15 PM
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AMG Track Pace App

I looked at a few threads made on this but could not find a solution. I can not download the app at all from the amg site. I contacted Mercedes Benz but they are not even responding back. Anyone have any luck on downloading the app?
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Old Feb 12, 2019 | 01:28 PM
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ios app store : amg track pace
if you have no luck to find it there, change country in app store. however, i doubt its tied to region.
Keep in mind, track pace is not available for early models <July 2017 ( at least in my country )
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Old Feb 12, 2019 | 02:11 PM
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No results found when searching on US Apple store.
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Old Feb 12, 2019 | 02:40 PM
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I just took delivery of my 2019 and it came with it, I can not see it at all in the app store. I emailed tech support and hopefully they answer me.
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Old Feb 12, 2019 | 02:52 PM
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I tried downloading it from another region, and it wont let me. I will keep everyone posted once I find out what MB tech support says.
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Old Feb 12, 2019 | 02:52 PM
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To be clear, my car has the Track Pace app. I just can't find the iPhone app on the store.

Wondering how one downloads the data logged by the Track Pace app in the car for review and analysis - if not through the iPhone/Pad app?
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Old Feb 13, 2019 | 08:42 PM
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I got an email back from AMG, the app is out of the app store, they are making some minor fixes and changes and once that is done they will put it back up for download.
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Old Feb 14, 2019 | 07:23 AM
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Released today🤔
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Old Feb 21, 2019 | 04:56 PM
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I got an email from AMG, the App will not be available for the US market for awhile. They made some major changes to the app and "app is still going through the verification/certification process and unfortunately we do not have an estimated completion date for this."
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Old Feb 22, 2019 | 08:48 AM
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Originally Posted by Michael Khan
I got an email from AMG, the App will not be available for the US market for awhile. They made some major changes to the app and "app is still going through the verification/certification process and unfortunately we do not have an estimated completion date for this."
Tried to connect to the car few days ago, and found out that it’s not compatible with E63. So you are not loosing much...

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Old Sep 30, 2019 | 09:59 PM
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Still not available?!
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Old Oct 1, 2019 | 11:52 AM
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It is available in the Canadian App store.. I just downloaded it.



Last edited by user 8392082; Oct 1, 2019 at 11:54 AM.
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Old Oct 1, 2019 | 11:57 AM
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Originally Posted by bitcpy
It is available in the Canadian App store.. I just downloaded it.
Can you let us know if it works with your car please.
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Old Oct 1, 2019 | 04:21 PM
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I got in touch with them again. US market will not be getting it any time soon. Almost flipped out because when I asked them if I can take the data out with USB. They told me I can not do that either. Pretty much gave up all hope and most likely wont be tracking my E63 amg s next year. Since I will be trying to get a GT3 RS.
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Old Oct 2, 2019 | 01:24 AM
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Originally Posted by Michael Khan
I got in touch with them again. US market will not be getting it any time soon. Almost flipped out because when I asked them if I can take the data out with USB. They told me I can not do that either. Pretty much gave up all hope and most likely wont be tracking my E63 amg s next year. Since I will be trying to get a GT3 RS.
Just switch to Canadian store
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Old Oct 2, 2019 | 10:15 AM
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Of course, my car doesn't have Track Pace in the Vehicle Menu... Ughh..

I am going to push my dealer to see if I can get the Command updated to the 2019 software revision. I thought all cars had this option available but I guess not.

Originally Posted by dav461
Can you let us know if it works with your car please.
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Old Oct 2, 2019 | 10:28 AM
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I believe cars built before the refresh around late August/September didn't have the Track Pace in the vehicle menu. They also don't have the upgrade to the LED lighting with more colors and options.

Previous posters had said this is a hardware refresh and more than just a software upgrade.

My car was built 10/10/17 and has the update. When picking it up in Germany the tech mentioned the upgrade and said I was lucky because it had just been cut in.
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Old Oct 2, 2019 | 12:35 PM
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Originally Posted by E634Me
I believe cars built before the refresh around late August/September didn't have the Track Pace in the vehicle menu. They also don't have the upgrade to the LED lighting with more colors and options.

Previous posters had said this is a hardware refresh and more than just a software upgrade.

My car was built 10/10/17 and has the update. When picking it up in Germany the tech mentioned the upgrade and said I was lucky because it had just been cut in.
Yea, it was updated in June/July production of 2017.
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Old Oct 2, 2019 | 12:45 PM
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Interesting.. i will check the build date on mine..

My dealer has been really good about upgrading so I may be able to convince them to do it.

They are updating my solenoid & valve controller hardware on my car for me under warranty. I would love to get this Command update.

BTW, my ambient colour selection screen has the full spectrum available.. not sure what the 2019 cars look like, but I cant imagine more selection than what I already have.

Originally Posted by E634Me
I believe cars built before the refresh around late August/September didn't have the Track Pace in the vehicle menu. They also don't have the upgrade to the LED lighting with more colors and options.

Previous posters had said this is a hardware refresh and more than just a software upgrade.

My car was built 10/10/17 and has the update. When picking it up in Germany the tech mentioned the upgrade and said I was lucky because it had just been cut in.
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Old Oct 6, 2019 | 10:31 AM
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Got in the UK free download! not really sure why anyone would want it really though

Last edited by nw66; Oct 6, 2019 at 10:33 AM.
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Old Oct 8, 2019 | 03:14 AM
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Got this reply back from the App team...

Our app developers have come back to advise that your E 63 S will support the AMG Track Pace app. The only function not supported by the hardware in your vehicle at the moment is the video recording feature.
There will be new features added to the app in the coming six to nine months so please keep an eye out for these.”

I have used it in my 18 Before but not yet in the 19...

Likely the “updates” that are mentioned will involve a Comand update as well. For those of you in an early 17 production model missing Trackpace you will need a module replacement as well as a software update.
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Old Oct 8, 2019 | 10:42 AM
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Originally Posted by DriveAMG
Our app developers have come back to advise that your E 63 S will support the AMG Track Pace app. The only function not supported by the hardware in your vehicle at the moment is the video recording feature.
There will be new features added to the app in the coming six to nine months so please keep an eye out for these.”

I have used it in my 18 Before but not yet in the 19...

Likely the “updates” that are mentioned will involve a Comand update as well. For those of you in an early 17 production model missing Trackpace you will need a module replacement as well as a software update.
what region was this for?
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Old Oct 8, 2019 | 01:38 PM
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My Apologies...

Originally Posted by Michael Khan
what region was this for?
I’m in Toronto Canada
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Old Oct 8, 2019 | 11:51 PM
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Originally Posted by bitcpy
It is available in the Canadian App store.. I just downloaded it.

can you confirm if this worked for you? I’m looking at switching regions to download the app but it seems like a nightmare. I got a response from Mercedes a few days ago and they have no ETA if/when it will become available in the USA app store
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Old Oct 9, 2019 | 10:11 AM
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Originally Posted by keithers
can you confirm if this worked for you? I’m looking at switching regions to download the app but it seems like a nightmare. I got a response from Mercedes a few days ago and they have no ETA if/when it will become available in the USA app store
let me know if it works for you.
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