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My windshield cracked :( ideas on replacement?

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My windshield cracked :( ideas on replacement?

 
Old 11-25-2007, 11:51 PM
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err
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My windshield cracked :( ideas on replacement?

All,

Unfortunately my C350 windshield is cracked due to a large stone flying towards in on Interstate 5 a few days ago.

It started with a small rock chip, but quickly spread out to 6+ inch in within 30 minutes

Needless to say, I am bumped.

Does anyone have any idea how much would this cost to replace? Would you do it in the dealership? or your local glass shop?
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Old 11-25-2007, 11:57 PM
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Broken winshield, already/

<<Unfortunately my C350 windshield is cracked due to a large stone flying towards in on Interstate 5 a few days ago. It started with a small rock chip, but quickly spread out to 6+ inch in within 30 minutes Does anyone have any idea how much would this cost to replace? Would you do it in the dealership? or your local glass shop?>>

Surely you are insured for this? Ask your dealer who does their glass replacement work. Go there.
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Old 11-26-2007, 12:15 AM
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Yes I am insured. $500 deductible

I will call my dealer tommorrow. Need to schedule my 3000 miles service as well.
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Old 11-26-2007, 04:01 AM
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Sorry to hear about your bad luck.
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Old 11-26-2007, 06:58 AM
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Originally Posted by err View Post
Yes I am insured. $500 deductible

I will call my dealer tommorrow. Need to schedule my 3000 miles service as well.
Are you sure? Most insurance policies have a glass program that this will fall under. Call your insurance company first.
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Old 11-26-2007, 10:32 AM
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My windshield cracked on my '03 C Class before. They had to replace the whole thing. I remember it costing about $760 .
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Old 11-26-2007, 12:09 PM
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Sorry to hear about the damange, ERR.
As the other members suggested, check with your insurer first.
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Old 11-26-2007, 04:22 PM
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Some cars with rain sensing wipers have the sensors attached to the windshield. If that's the case with the C, make sure that's right.
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Old 11-26-2007, 04:32 PM
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Yes, rain sensing

Not sure about all C's, or whether it requires a package (e.g., P1 or MMC), but my C's manual says it has rain sensing wipers, so assume yours does too. In which case you need a good replacement rather than any 'ole knockoff. Check with your dealer.
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Old 11-26-2007, 05:38 PM
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Originally Posted by err View Post
All,

Unfortunately my C350 windshield is cracked due to a large stone flying towards in on Interstate 5 a few days ago.

It started with a small rock chip, but quickly spread out to 6+ inch in within 30 minutes

Needless to say, I am bumped.

Does anyone have any idea how much would this cost to replace? Would you do it in the dealership? or your local glass shop?
I'd steer you to the stealership. Moo...
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Old 11-26-2007, 06:37 PM
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As luck would have it, I got a big monster impact crater in my windshield not more than an hour ago. Insurance covers a fill, but it's right in front of me, and from what I remember nothing in the driver's line of sight can be filled.

Luckily we've got $250 deductible for comprehensive ... not sure why the wife did it, but I'll be happy now.

Last time I had a rain sensor windshield replaced, the sensor was glued to the windshield and not formed as part of it so it was just a standard replacement. It was when they first came out though, and the glass dude didn't have a clue what it was.
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Old 11-26-2007, 08:05 PM
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oblu, I am not sure whats up with us here in Seattle. So many rock chips stuffs flying right and left... Especially with the booming amount of construction in our area

oh crap.
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Old 11-26-2007, 08:07 PM
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Originally Posted by err View Post
oblu, I am not sure whats up with us here in Seattle. So many rock chips stuffs flying right and left... Especially with the booming amount of construction in our area

oh crap.
Don't drive too close to trucks. I hate it when huge trucks have mud/debris flaps that are close to useless.
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Old 11-26-2007, 08:15 PM
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AsianML, you are right on the money. The stupid rock did indeed came from this large truck in front of me. What a luck!

Anyway, I called my local dealer and was quoted $386.10+tax for part.

The glass company referred by the dealer quoted $175 for install and $90 for the adhesive to put it on.

So it will be close to $700 damage. I guess I will have to call my insurance.
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Old 11-26-2007, 08:16 PM
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Originally Posted by MBfan21 View Post
My windshield cracked on my '03 C Class before. They had to replace the whole thing. I remember it costing about $760 .
MBFan21, when you replaced your windshield, did it still came with the Mercedes windshield sticker such as this:

http://cgi.ebay.com/ebaymotors/Merce...spagenameZWDVW

Thanks!
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Old 11-26-2007, 08:26 PM
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Originally Posted by err View Post
AsianML, you are right on the money. The stupid rock did indeed came from this large truck in front of me. What a luck!

Anyway, I called my local dealer and was quoted $386.10+tax for part.

The glass company referred by the dealer quoted $175 for install and $90 for the adhesive to put it on.

So it will be close to $700 damage. I guess I will have to call my insurance.
I don't know about your policy, but I didn't pay anything for a replacement windshield on my old CLK430. I just called a glass company that my insurance company referred me to and that was that.

Good luck.
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Old 11-26-2007, 09:28 PM
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Deductibles

<<I don't know about your policy, but I didn't pay anything for a replacement windshield on my old CLK430. I just called a glass company that my insurance company referred me to and that was that.>>

That's because you have zero-deductible comprehensive coverage which is always available for an additional premium, sometimes very substantial.
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Old 11-26-2007, 09:32 PM
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Originally Posted by err View Post
MBFan21, when you replaced your windshield, did it still came with the Mercedes windshield sticker such as this:

http://cgi.ebay.com/ebaymotors/Merce...spagenameZWDVW

Thanks!
Yep pretty sure it did. I had it replaced through the Mercedes dealer.. they sent it to one of their glass places that does business for them. So the window was brand new and had that sticker and the little Mercedes benz writing and symbols in the glass.

Only thing is I think the rain sensitive wipers stopped working.. but I am not sure if it was because of the window replacement as I don't recall them ever working since I had the car. So whenever it rained, I had to manually turn the wipers on and adjust them accordingly.

And same thing happened to me.. a stone from a truck hit my glass. It was terrible. I did not go through my insurance company because I didn't want them to raise my rates.

Last edited by MBfan21; 11-26-2007 at 09:34 PM.
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Old 11-26-2007, 09:36 PM
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Originally Posted by err View Post
MBFan21, when you replaced your windshield, did it still came with the Mercedes windshield sticker such as this:

http://cgi.ebay.com/ebaymotors/Merce...spagenameZWDVW

Thanks!
I wonder if anyone bought that sicker off eBay and put it on their Kia?! Or their Ssangyong Chairman...
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Old 11-26-2007, 09:41 PM
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Windshield stickers

Those stickers are available at any dealer for prices ranging from free to two bucks.
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Old 11-26-2007, 09:44 PM
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[<<Yep pretty sure it did. I had it replaced through the Mercedes dealer.. they sent it to one of their glass places that does business for them. So the window was brand new and had that sticker and the little Mercedes benz writing and symbols in the glass. Only thing is I think the rain sensitive wipers stopped working.. but I am not sure if it was because of the window replacement as I don't recall them ever working since I had the car. So whenever it rained, I had to manually turn the wipers on and adjust them accordingly.>>

The rain sensor is bonded to the inside of the glass, either OE or aftermarket. My last replacement windshield for my C320 did not come from a dealer and the rain sensor was present and functional.

I can't understand why you didn't go back and have the problem rectified.
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Old 11-26-2007, 09:45 PM
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Originally Posted by MBfan21 View Post
Yep pretty sure it did. I had it replaced through the Mercedes dealer.. they sent it to one of their glass places that does business for them. So the window was brand new and had that sticker and the little Mercedes benz writing and symbols in the glass.

Only thing is I think the rain sensitive wipers stopped working.. but I am not sure if it was because of the window replacement as I don't recall them ever working since I had the car. So whenever it rained, I had to manually turn the wipers on and adjust them accordingly.

And same thing happened to me.. a stone from a truck hit my glass. It was terrible. I did not go through my insurance company because I didn't want them to raise my rates.
Regarding the rain sensitive wipers, be sure that the wiper control is turned to the second position. The first position keeps it off regardless of rain.
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Old 11-26-2007, 09:52 PM
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Originally Posted by JimPap View Post
Regarding the rain sensitive wipers, be sure that the wiper control is turned to the second position. The first position keeps it off regardless of rain.


There are two levels of sensitivity for the rain sensors, leaving it in either of those positions will allow for the sensors to activate the wipers. Then there's the full off (or "0") position where the the sensors are deactivated and wipers stay off.
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Old 11-26-2007, 11:29 PM
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Smile Don't take too cheap professional

My previous car, Passat 2.0T ('06), was smashed by a stone on the highway and got a crack on the windshield, which requests replacement.

I called my insurance company (Travellers) and they told me I should pay the deductible ($500) for it but they also advised me that I could get a new one less than $500 and gave me some contacts of glass windshield dealerships.

I chose the dealer who offered the cheapest quote. I chose not OEM, but after-market one. Windshield glass was great but installation was terrible. The professional ran over my two wipers when he moved my car into the garage due to rain (he placed wipers right under the two front wheels stupidly). Moreover, he ripped off some paint while removing the cracked windshield so I could see primer of my car for the first time. No sorry and no appology.

The bottomline is that you should be careful to choose glass workshop. Sometimes, cheap price has some reasons. First, go to dealership and use OEM part as far as your dealership takes good care of windshield job. You should go to the shop who has experience in MB.

P.S. I paid $300 for windshield replacement (no rainsensor). But safelite's quote was $470 for OEM part.
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Old 11-27-2007, 03:05 AM
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There are counterfeit glass makers out there, and they have all the same marks on the glass as a factory replacement. All spare genuine windshields have a hologram sticker on them. Look for it on the drivers side near the bottom. I had mine done twice this year, at about 560 at the dealer's body shop. The I5 is the hard rock freeway in LA too. Mine had the white Mercedes sticker on the passenger side.
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