Excessive Creaking?
I'm about 8,500 miles in, and I realize some creaking will eventually happen especially under the Florida sun. But does anyone else have this problem? For a 60k car, I feel like this annoyance is a bit too much.
I'll give you a tip. Before complaining about the rattles, take the car in for its next A/B/C service. When the MB corporate email survey comes, give the service 10's across the board. In the Comments section, mention your SA by name and compliment him/her and the dealership experience. Also, the dealership did not tell you to expect a survey. Make sure the answer about your overall service experience is a 10. (Anything under, even a 9, on that one question is a failed survey.
Now you're a member of the secret VIP club, and the SA will bend over backwards to help you. They live and die by those surveys, and a good one is a huge boost and affects their bonuses.
Creaks from door trims, Center console elbow rests, door frame mould seal upper,
Dash binnacle, dash center lower panel, to name but a few...
Suggest you empty and everything out to make sure it's not coins or something rattling under a seat or glove box.. Then list the apparent source, nature and environment under which each noise is apparent...
Unfortunately they can say they are all like that sir.. Because they all do to a varying degree ..
Personally I am making them address as many as they are willing and I 'like sort the rest myself...
The wife's GLA is tighter....
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I'm so close to taking the car to the dealer and parking it with the keys in the overnight return with a 'keep it' note on the windshield. This morning, the headliner, sunroof, the driver seat, dashboard, and backseat were all chattering. I've had the comand screen replaced - twice. The dashboard ripped apart three times, the back panel on the driver side replaced, the windshield wiper cover replaced, the passenger side b pillar replaced, the headliner ripped out and reinstalled, and more.
I'm very close to being completely done with this car. 1 year and 2 weeks in, and I'm disenchanted. Completely disappointed with the quality. Still fast, still great looking - but the interior rattles, the constantly dying door handle LEDs, and unreal wind noise in the cabin are pushing me away from the car, and the brand. The W213 better be a perfect F&^King car, or I'm going to Porsche or something else.
I agree that it is disheartening. I understand that no car manufacturer is perfect, but out of all of the vehicles that I have owned, this one has by far had the most issues at the 1 year mark. I'm sure that buying the first year of a new model is partly to blame but c'mon now, MB has been making cars for over a century. You would think they could do better than this.
All in all, take what you read with a grain of salt. Not every car, dealer, tech, customer etc. are the same. But refusing to have your car fixed when it clearly has a problem (and a big problem at that) isn't going to make it better. I know its hard to trust what you can't actually see, but the people that work on these cars, myself included, only want what is best for the car and the customer. I am only saying this because I have seen what happens when customers don't fix their cars and it isn't pretty.



