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Service A vs. Service B (Am I missing something?)

Old Oct 15, 2016 | 02:10 PM
  #1  
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Service A vs. Service B (Am I missing something?)

So I'm about due for my 20k mile service B on my 2015 C300. Checking the list of items covered here: (http://www.mercedesbenzraleigh.com/a...C_Class_MM.pdf)

it seems both are basically oil changes, with B including the change of the activated charcoal dust filter.

As I'm sure you all know, the price difference between the 2 services is outrageous, with the B costing $200 to $300 more. And for what, a filter replacement?!

Also, if you look at the list, it seems they perform many more checks with the A service than the B. So what am I missing here? Why would I ever choose the B over the A? I can just order and replace the charcoal filter myself, and the B doesnt even get all the service checks?! WTF?
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Old Oct 15, 2016 | 02:58 PM
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B service is filters and brake fluid replacement over an A service, more inspection points, but nothing crazy. The 20K B service may be only a cabin filter, where the 40K gets a cabin and engine air filter. So it varies. The a/b is just for simplicity.
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Old Oct 15, 2016 | 05:08 PM
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Originally Posted by ItalianJoe1
B service is filters and brake fluid replacement over an A service, more inspection points, but nothing crazy. The 20K B service may be only a cabin filter, where the 40K gets a cabin and engine air filter. So it varies. The a/b is just for simplicity.

the brake fluid is listed as a separate service, not as something included in service B.
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Old Oct 16, 2016 | 01:23 AM
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They must have changed it on the 205, I haven't looked over the service sheet that carefully. But on every other model, it's listed for every 20k.

Are you going by the dealership website? That's probably not accurate.
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Old Oct 16, 2016 | 02:01 PM
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Originally Posted by ItalianJoe1
They must have changed it on the 205, I haven't looked over the service sheet that carefully. But on every other model, it's listed for every 20k.

Are you going by the dealership website? That's probably not accurate.
it's every 2 years per the pdf
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Old Oct 17, 2016 | 02:52 PM
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From the pdf, Service B calls for replacing dust filter and activated charcoal dust filter, is the activated dust filter the cabin filter? It's a little confusing.
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Old Oct 17, 2016 | 06:57 PM
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You guys are looking at the dealer site...

The MB sheet shows brake fluid at every B service, which is every 20k miles or 2 years.

I can print out a full maintenance sheet from work but it's the same as any other car in regards to the brake fluid being in the B service.
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Old Oct 17, 2016 | 09:46 PM
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Originally Posted by ItalianJoe1
You guys are looking at the dealer site...

The MB sheet shows brake fluid at every B service, which is every 20k miles or 2 years.

I can print out a full maintenance sheet from work but it's the same as any other car in regards to the brake fluid being in the B service.
I called around to 3 dealers in the Atlanta area. None of them include brake fluid change in Service B.
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Old Oct 18, 2016 | 08:10 AM
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The maintenance book does not list brake fluid change in B, but as noted by ItchyTasty, every 2 years. However, it is included in the 2nd service (the 2 year/20k) for the prepaid maintenance plan.
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Old Mar 22, 2020 | 02:19 PM
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Brake fluid change is not included as part of the B-Service so that in most cases a dealer can charge it as a separate, additional expense. It is due every 2 years. A cabin filter change is too easy on an w212 E350 --- 2 to 5 minutes -- to even consider using a dealer or independent. Any decent independent can do brake fluid.

Last edited by Tump43; Mar 22, 2020 at 02:23 PM.
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Old Mar 22, 2020 | 02:34 PM
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W205, X253, C190, W213,
Originally Posted by Tump43
Brake fluid change is not included as part of the B-Service so that in most cases a dealer can charge it as a separate, additional expense. It is due every 2 years. A cabin filter change is too easy on an w212 E350 --- 2 to 5 minutes -- to even consider using a dealer or independent. Any decent independent can do brake fluid.
It is on every B service with every Mercedes-Benz dealer I've ever dealt with.
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Old Mar 24, 2020 | 07:35 AM
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W205 2015
Out of curiosity, what is the average price for Service A and B in the U.S in Beirut, Lebanon A is 250 usd and B 500 usd.
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Old Mar 25, 2020 | 12:25 PM
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Originally Posted by Andy74
Out of curiosity, what is the average price for Service A and B in the U.S in Beirut, Lebanon A is 250 usd and B 500 usd.
It varies by dealer but that's seems about average. I pay much less at my dealer.
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Old Mar 25, 2020 | 03:00 PM
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Originally Posted by irondad
It varies by dealer but that's seems about average. I pay much less at my dealer.
You guys are lucky. We have one single dealer who has one single workshop in the whole country. Basically,Take it or leave it 🤷 this monopoly strategy is so wrong it allows the dealer to do whatever he wants as he does not have any competitor.
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Old Mar 28, 2020 | 04:15 PM
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Originally Posted by irondad
It is on every B service with every Mercedes-Benz dealer I've ever dealt with.
I stand corrected. Just saw brake fluid on my last B Service. Not sure which session of dealer double talk I got that idea from.
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Old Apr 28, 2020 | 08:57 PM
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My 2017MY C sedan is near 30K miles. Will it be another A service which is an oil change only? I have had the first 10K as A service and 20K as B service. Should I get a new set of tires?
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Old Apr 30, 2020 | 11:48 PM
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Originally Posted by dtd
My 2017MY C sedan is near 30K miles. Will it be another A service which is an oil change only? I have had the first 10K as A service and 20K as B service. Should I get a new set of tires?
I just had service yesterday at 32K miles and it was the B4 service: Brake fluid flush along with oil change and all the other items like wiper and oil/air filter replacements. My tires were replaced at 29k miles so if yours are original I would think they are close if not in fact needing to be replaced.
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Old May 1, 2020 | 12:04 AM
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Originally Posted by Ron P Baker
I just had service yesterday at 32K miles and it was the B4 service: Brake fluid flush along with oil change and all the other items like wiper and oil/air filter replacements. My tires were replaced at 29k miles so if yours are original I would think they are close if not in fact needing to be replaced.
How much did they charge you for that B service?
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Old May 1, 2020 | 12:37 AM
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Thank you Ron. What brand of tires did you get and did you get them from the dealer? I plan to buy either Michelin or Bridgestone tire from Costco . Did you have 4 wheel alignment also?
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Old May 1, 2020 | 01:23 AM
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Originally Posted by Andy74
How much did they charge you for that B service?
I bought the car CPO and 2 year/2 services prepaid maintenance was include in the CPO price so, fortunately, I did not see a price.
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Old May 1, 2020 | 01:35 AM
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Originally Posted by dtd
Thank you Ron. What brand of tires did you get and did you get them from the dealer? I plan to buy either Michelin or Bridgestone tire from Costco . Did you have 4 wheel alignment also?
I bought the car a year ago from Mercedes of Santa Monica and it had 29k on it at time of purchase. Mercedes CPO determined the tires were too worn to pass CPO criteria so they put on a set of Cinturato P7 All Season Run Flats which are original equipment on the car, they run about $200 a piece on Tire Rack.com. They did do a 4 wheel alignment as well.

Costco is a good way to go, dealerships are notorious price gougers on tires (and everything else I'm not sure if a 4 wheel alignment is really absolutely necessary every time the tires are replaced if one isnt experiencing unusual tire wear. Michelin and Bridgestone are great tires and I've ran both brands over the years on my BMW's with positive results.
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