C Class (W205) C 180 BlueTec,C 200 BlueTec,C 220 BlueTec,C 220 BlueTec BlueEfficiency,C 250 BlueTec,C 300 BlueTec Hybridplus,C 180,C 180 BlueEfficiency,C 200,C 250,C 300,C 400 Plug-in Hybrid,C 400

2017 C43 Buttons not working

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Mar 25, 2023 | 01:01 PM
  #1  
melC43's Avatar
Thread Starter
Newbie
 
Joined: Mar 2023
Posts: 10
Likes: 0
c43
2017 C43 Buttons not working

Please any help would be very much appreciated. So I have a 2017 Benz C43 Sedan and always wanted apple CarPlay. I ordered a android 12 unit and watched some YouTube videos and thought the process is pretty easy, I installed the unit and noticed my scroll button, track pad, dynamic select, volume scroll, auto stop button weren't working and even the media, radio buttons on the console as well. I thought maybe this was a bad android harness and swapped back all to OEM with the head unit but I still have the same problem. Uploading a video of the problem please any help on what fuses to check would mean the world to me or what could have went wrong. Thank you


Last edited by melC43; Apr 3, 2023 at 09:22 PM.
Reply
Old Mar 25, 2023 | 05:05 PM
  #2  
melC43's Avatar
Thread Starter
Newbie
 
Joined: Mar 2023
Posts: 10
Likes: 0
c43
bumping any advice on this? its so strange would be disconnecting the battery be a cause for any of this or the SAM?
Reply
Old Mar 25, 2023 | 05:10 PM
  #3  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 31,484
Likes: 6,112
Originally Posted by melC43
Please any help would be very much appreciated. So I have a 2017 Benz C43 Sedan and always wanted apple CarPlay. I ordered a android 12 unit and watched some YouTube videos and thought the process is pretty easy, I installed the unit and noticed my scroll button, track pad, dynamic select, volume scroll, auto stop button weren't working and even the media, radio buttons on the console as well. I thought maybe this was a bad android harness and swapped back all to OEM with the head unit but I still have the same problem. Uploading a video of the problem please any help on what fuses to check would mean the world to me or what could have went wrong. Thank you

Youtube of my car - https://www.youtube.com/shorts/yjaaUaRALI8
Sorry to hear this, there is a thread on the retrofit I think, see if this helps: https://mbworld.org/forums/c450-c43-...t-attempt.html
Reply
Old Mar 25, 2023 | 07:10 PM
  #4  
melC43's Avatar
Thread Starter
Newbie
 
Joined: Mar 2023
Posts: 10
Likes: 0
c43
thank you
Reply
Old Mar 25, 2023 | 07:24 PM
  #5  
Keith66's Avatar
MBWorld Fanatic!
 
Joined: Oct 2018
Posts: 1,430
Likes: 820
From: Florida
2018 AMG E43
My first thought is that the connector(s) for these modules either got disconnected and not reconnected (or possibly incorrectly?) or dislodged somehow.

I would pull the console cover and trace the harnesses/connectors from each of these modules to the connectors for both and make sure your physical connections are good.

You may know this, but swapping to an aftermarket Android screen does not physically have any relation to these 2 items you have that are not working.

Beyond that, it could be the circuit fuse, but why would it trip/burn? Strange.

Good luck!


Reply
Old Mar 25, 2023 | 11:18 PM
  #6  
melsadC43's Avatar
Newbie
 
Joined: Mar 2023
Posts: 3
Likes: 0
c43
I took it out about 10 times now and everything is run correctly i have no idea what the issue could be , traced to the trackpad wires and everything is good but my whole bottom half the buttons dont work or light up including passenger airbag light


Reply
Old Mar 26, 2023 | 10:50 AM
  #7  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 31,484
Likes: 6,112
Originally Posted by melsadC43
I took it out about 10 times now and everything is run correctly i have no idea what the issue could be , traced to the trackpad wires and everything is good but my whole bottom half the buttons dont work or light up including passenger airbag light


Sorry to hear that, are you OP by chance? Asking because there is no thread starter label on your post.
Reply
Old Mar 26, 2023 | 10:51 AM
  #8  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 31,484
Likes: 6,112
There were wiring diagrams in the thread I linked I was hoping that would help you, any luck, hopefully?
Reply
Old Mar 26, 2023 | 10:52 AM
  #9  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 31,484
Likes: 6,112
Originally Posted by melC43
thank you
You're welcome : )
Reply
Old Mar 27, 2023 | 11:11 PM
  #10  
W205C43PFL's Avatar
MBWorld God!
 
Joined: Dec 2019
Posts: 31,484
Likes: 6,112
OP, you got a reply: https://mbworld.org/forums/c450-c43-...ml#post8748397
Reply
Old Mar 28, 2023 | 01:34 PM
  #11  
Cosworth2000's Avatar
MBWorld Fanatic!
10 Year Member
Community Builder
Liked
Community Favorite
 
Joined: Jun 2012
Posts: 1,229
Likes: 187
From: Toronto
2022 E53 AMG



Hello,
What I see in the picture is that you should not be able to put the console all the way on the side when it is still plugged in.

Follow my Red Line; if you follow it you will see a White Plug that have a hanger on it. unplug, both ends and look at the wires and I bet you will find one that is damaged.

Last edited by Cosworth2000; Mar 28, 2023 at 01:37 PM.
Reply
Old Mar 28, 2023 | 01:42 PM
  #12  
Keith66's Avatar
MBWorld Fanatic!
 
Joined: Oct 2018
Posts: 1,430
Likes: 820
From: Florida
2018 AMG E43
Originally Posted by Cosworth2000



Hello,
What I see in the picture is that you should not be able to put the console all the way on the side when it is still plugged in.

Follow my Red Line; if you follow it you will see a White Plug that have a hanger on it. unplug, both ends and look at the wires and I bet you will find one that is damaged.
Excellent point and you're right. Mine will barely lay at a 45 degree angle when laid over, never mind a 90 degree angle as pictured. I agree, it seems like something got pulled out of whack.


Reply
Old Mar 28, 2023 | 01:47 PM
  #13  
Cosworth2000's Avatar
MBWorld Fanatic!
10 Year Member
Community Builder
Liked
Community Favorite
 
Joined: Jun 2012
Posts: 1,229
Likes: 187
From: Toronto
2022 E53 AMG
Originally Posted by Keith66
Excellent point and you're right. Mine will barely lay at a 45 degree angle when laid over, never mind a 90 degree angle as pictured. I agree, it seems like something got pulled out of whack.
Yep, because the problem he is having is controlled by that white plug. If there is any damage to the plug, the console will not work.
Reply
Old Mar 28, 2023 | 01:54 PM
  #14  
Keith66's Avatar
MBWorld Fanatic!
 
Joined: Oct 2018
Posts: 1,430
Likes: 820
From: Florida
2018 AMG E43
I used 2 empty Amazon boxes arranged on the passenger floor like a set of stairs to hold my console cover in place while I was working in there.


Reply
Old Mar 28, 2023 | 03:05 PM
  #15  
melC43's Avatar
Thread Starter
Newbie
 
Joined: Mar 2023
Posts: 10
Likes: 0
c43
Thank you so much for the help ya’ll. I will reopen the console today and have a good luck at the wires today. I am hoping it is that and not something canbus or Sam module i blew
Reply
Old Mar 28, 2023 | 08:36 PM
  #16  
melC43's Avatar
Thread Starter
Newbie
 
Joined: Mar 2023
Posts: 10
Likes: 0
c43
Originally Posted by Cosworth2000

cant find any issues with the wires



Hello,
What I see in the picture is that you should not be able to put the console all the way on the side when it is still plugged in.

Follow my Red Line; if you follow it you will see a White Plug that have a hanger on it. unplug, both ends and look at the wires and I bet you will find one that is damaged.

I would it loved to be these wires but cant find any damaged wires Do ya’ll know exactly which wire provides power to the touchpad? No idea whats going on at all at this point






Reply
Old Mar 29, 2023 | 09:42 AM
  #17  
Cosworth2000's Avatar
MBWorld Fanatic!
10 Year Member
Community Builder
Liked
Community Favorite
 
Joined: Jun 2012
Posts: 1,229
Likes: 187
From: Toronto
2022 E53 AMG
Yep, you have to correct plug, now remove the plug hanger and pull out the black plug part and look to make sure all the PINS are sitting correctly.

All the wires labeled as LEONI are for your illuminated lights. If that cord is damaged in anyway, it will cost around $120 on eBay and or $180 from MD directly.
Reply
Old Mar 29, 2023 | 04:26 PM
  #18  
melC43's Avatar
Thread Starter
Newbie
 
Joined: Mar 2023
Posts: 10
Likes: 0
c43
Sadly no issues with the plugs, i am totally lost on what may have happenend





Reply
Old Mar 29, 2023 | 05:13 PM
  #19  
Mybnzw209!'s Avatar
Newbie
 
Joined: Mar 2023
Posts: 4
Likes: 0
Mercedes-Benz clk550
Every Mercedes has the connector for iphone via apple car play in the center arm rest console.
Reply
Old Mar 29, 2023 | 06:09 PM
  #20  
melC43's Avatar
Thread Starter
Newbie
 
Joined: Mar 2023
Posts: 10
Likes: 0
c43
Originally Posted by Mybnzw209!
Every Mercedes has the connector for iphone via apple car play in the center arm rest console.
sadly the 2017-2018 w205 don't come with apple car play built in hence why I went the android route which I REGRET
Reply
Old Mar 30, 2023 | 12:54 PM
  #21  
Holmes5518's Avatar
Senior Member
15 Year Member
 
Joined: Sep 2006
Posts: 300
Likes: 16
From: Northwest Arkansas
2016 C450
Check fuse 331 in passenger side a-pillar fuse box. It's a 5a fuse.
Reply
Old Mar 30, 2023 | 02:35 PM
  #22  
Cosworth2000's Avatar
MBWorld Fanatic!
10 Year Member
Community Builder
Liked
Community Favorite
 
Joined: Jun 2012
Posts: 1,229
Likes: 187
From: Toronto
2022 E53 AMG
Okay, yes, check the fuse if the cable looks good. I would also do an continuity test on the PINs from the Black to the White Plug. Just to make sure for certain that there is in fact no break in the wire that you can't see but from what I see from the pictures, they look good but you are also in the right place since that is the cord that powers the center unit. I'm not sure which PIN in the car is the power PIN or what they all do, but I think you can test the wiring for continuity, check the fuse and if everything is still not working, there must be a bigger problem.


If continuity is good, you can sure be 100% that there is not problem with the wiring.
Reply
Old Apr 3, 2023 | 08:36 PM
  #23  
melC43's Avatar
Thread Starter
Newbie
 
Joined: Mar 2023
Posts: 10
Likes: 0
c43
Gave up and took it to a shop and $500 later they fixed the issue and this was all within 10 minutes, it looks like it was a blown fuse as the tech did not even take apart the centre console apart. He told me he repaired the modules but I am pretty sure if it was done within 10mins that it was just a blown fuse. Thanks ya'll for the help though

Originally Posted by Cosworth2000
Okay, yes, check the fuse if the cable looks good. I would also do an continuity test on the PINs from the Black to the White Plug. Just to make sure for certain that there is in fact no break in the wire that you can't see but from what I see from the pictures, they look good but you are also in the right place since that is the cord that powers the center unit. I'm not sure which PIN in the car is the power PIN or what they all do, but I think you can test the wiring for continuity, check the fuse and if everything is still not working, there must be a bigger problem.


If continuity is good, you can sure be 100% that there is not problem with the wiring.
Reply
Old Apr 4, 2023 | 01:02 PM
  #24  
Holmes5518's Avatar
Senior Member
15 Year Member
 
Joined: Sep 2006
Posts: 300
Likes: 16
From: Northwest Arkansas
2016 C450
Originally Posted by melC43
Gave up and took it to a shop and $500 later they fixed the issue and this was all within 10 minutes, it looks like it was a blown fuse as the tech did not even take apart the centre console apart. He told me he repaired the modules but I am pretty sure if it was done within 10mins that it was just a blown fuse. Thanks ya'll for the help though
Bummer man, I told you the exact fuse to check a few posts above. It's the only fuse for those modules.
Reply
Old Apr 4, 2023 | 03:36 PM
  #25  
Elvisfan0108's Avatar
MBWorld Fanatic!
5 Year Member
Liked
Loved
Community Favorite
 
Joined: May 2018
Posts: 1,426
Likes: 298
From: Illinois
2021 c300 Cab. Arrived 7/28/21 . 24 GLE 450e.
Originally Posted by melC43
Gave up and took it to a shop and $500 later they fixed the issue and this was all within 10 minutes, it looks like it was a blown fuse as the tech did not even take apart the centre console apart. He told me he repaired the modules but I am pretty sure if it was done within 10mins that it was just a blown fuse. Thanks ya'll for the help though
You want to find a new shop if it charged $500 for 10 minutes work. Even a dealer wouldn’t charge that.
Reply


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 03:47 AM.