cls63 brake squeal
MBUSA DTB P-B-42.10/76 JUL07
If rear brake squeal occurs your current pads will be replaced with revised pads part number A005 420 22 20 under warranty with no mileage limit.
Front brake pads part # A004 420 89 20
Rear brake pads A005 420 22 20
Retaining spring, front caliber A001 421 09 91
Pin kit, spring to front caliber A000 421 51 74
Last edited by konigstiger; Dec 28, 2007 at 06:45 PM.
Front brake pads part # A004 420 89 20
Rear brake pads A005 420 22 20
Retaining spring, front caliber A001 421 09 91
Pin kit, spring to front caliber A000 421 51 74
Thanks, mine are doing it a bit
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MB last month told me that since their down to the bone I'd just have to pay for new ones.
Or attempt negotiation for something to mitgate the fact you spent months dealing with the squeel that they claimed was "an AMG brake thingy" Your SA will wanna make you happy a least a little happy..I would think, you gotta pay for service in the future and it does not hurt them one bit to install the items required by the TSB
JUST MY OPINION of course , mine are at 50% so I will try to get mine replaced ,
Or attempt negotiation for something to mitgate the fact you spent months dealing with the squeel that they claimed was "an AMG brake thingy" Your SA will wanna make you happy a least a little happy..I would think, you gotta pay for service in the future and it does not hurt them one bit to install the items required by the TSB
JUST MY OPINION of course , mine are at 50% so I will try to get mine replaced ,
Regardless of wear if your CLS63 is less than VIN A082635 you do not have the revised pads therefore the dealer will replace all pads under warranty at no cost. If any dealership refuses, contact the CAC 800-367-6372 and explain the refusal to “modify” your vehicle in accordance to MBUSA DTB P-B-42.10/76a DEC07.
If the dealer previously replaced any brake pads and the invoice does not indicate: Brake pads – front part # A004 420 89 20 / retaining spring front caliber A001 421 09 91 / pin kit, spring to front caliber A000 421 51 74 and brake pads - rear A005 420 22 20 you are entitled to revised pads at no cost.
If you need a copy of the DTB to support your claim, PM your email address.
Regardless of wear if your CLS63 is less than VIN A082635 you do not have the revised pads therefore the dealer will replace all pads under warranty at no cost. If any dealership refuses, contact the CAC 800-367-6372 and explain the refusal to “modify” your vehicle in accordance to MBUSA DTB P-B-42.10/76a DEC07.
If the dealer previously replaced any brake pads and the invoice does not indicate: Brake pads – front part # A004 420 89 20 / retaining spring front caliber A001 421 09 91 / pin kit, spring to front caliber A000 421 51 74 and brake pads - rear A005 420 22 20 you are entitled to revised pads at no cost.
If you need a copy of the DTB to support your claim, PM your email address.
Now keep in mind my brakes are worn down to 1/4 of their original . And I told him about this TSB which he already knew about. He did say that they might make a different decision ...
Anyway, at the end of the day they called me and said that a rep is going to go look at the car tomorrow and make a determination of wether they're going to give me the new brakes or not.
I need some advice about how to react to what they're going to say. I'm hopeful they'll just replace it and honestly I don't know why they keep pushing back on the issue.

What do you guys think?
Now keep in mind my brakes are worn down to 1/4 of their original . And I told him about this TSB which he already knew about. He did say that they might make a different decision ...
Anyway, at the end of the day they called me and said that a rep is going to go look at the car tomorrow and make a determination of wether they're going to give me the new brakes or not.
I need some advice about how to react to what they're going to say. I'm hopeful they'll just replace it and honestly I don't know why they keep pushing back on the issue.

What do you guys think?
Now keep in mind my brakes are worn down to 1/4 of their original . And I told him about this TSB which he already knew about. He did say that they might make a different decision ...
Anyway, at the end of the day they called me and said that a rep is going to go look at the car tomorrow and make a determination of wether they're going to give me the new brakes or not.
I need some advice about how to react to what they're going to say. I'm hopeful they'll just replace it and honestly I don't know why they keep pushing back on the issue.

What do you guys think?
The best the offered me was 1/2 off. So they'll change the pads for $405 total. I told him I don't want it and would rather lemon the car since this is my 3rd visit for the same issue.
I called CAC and complained, we'll see. They said they'll try their best to convince the dealership.
Last edited by TREZ63; Jan 11, 2008 at 05:21 PM.

What if you try taking the car to the dealer you got it from, and use the exact same regional manager, would they change it then? Something is not right here
What if you try taking the car to the dealer you got it from, and use the exact same regional manager, would they change it then? Something is not right here 
FYI: https://mbworld.org/forums/showpost....08&postcount=1 - I suggested the CAC in this case because the only gray area is worn pads in need of replacement. Modified parts are required to bring the braking system up to MBUSA performance standard (i.e.: no squeal) regardless so that cancels out the gray area!





