shauni

Hi! I experienced a day from hell today! My brand new not even 3 months old C63 AMG 2012 would not start. The car only has 6800km and this had to happen at the car wash, with all the M3's and Ferrari's driving in. There was nothing at all the key did not work! The radio and lights worked! I called road side assistance, and they messed with it for an hour and couldn't help at all! They then called the tow truck who scraped my whole rear rim while loading it on the truck! I was at the car wash for 4 hours today! Now I'm waiting to hear what they say on Monday! Wish me luck! Shouldn't be experiencing this On a brand new car! And it wasnt small money!

GuppyC63

Ouch! Sorry to hear that. It sounds like my old M6.

gthal

That sucks... keep us updated on how you make out.

Sher Judge

Do you have Tracker or Matrix in your 63?

shauni

It has Ctrack! And the alarm kept going off they didn't even call me once! I asked the guy if it could have been remotely turned off by them and he said no!

Sher Judge

These cars are built very well, to say the least, I'm quite sure it was your tracking device that gave you hell today.

It's a very common problem.

I'm hoping it is the case, so you will be bruising the roads soon.

P.S. Sorry to hear about your your rim.

olszowa12

You should get a new rim and the car fixed under waranty.

Look at this:
http://m.www.mbworld.org/forums/showthread.php?t=406475

My own experience.

shauni

Wow that's hectic mission you went through! I hope I don't have to the whole steering colum but I'll tell you how it goes. Sorry you had to go through that

GeorgeSmooth

Any unit you can recommend? I was insured without a tracking device but now they have decided to make it compulsory. I had Netstar on my M5 but had endless battery problems.

Sher Judge

I've had very little luck, they all a pain. Matrix seems to be the most reliable imho.

tgibrit

Same thing happened to me, car died at a stop light; lights, radio, command all worked. car would not turn over. had the car towed (road side assistance was very responsive, towed within the hour on a Sunday afternoon). car started first time at dealership, they checked it out and never did find out what happened. the car was 3 yrs old at that point, has not happened again in the last 2.5 months.

elijah

Sorry to hear.

shauni

They gave me a call this morning the steering lock is broken they said! Ordering part from Germany no estamation time. They did however give me a C180 (power!!!!) but after an argument they wanted me to wait 48 hours first.

gthal

This is a known issue and others have had it. Shame on MB for not putting a permed ant fix in by 2012 when the issue has been around for so long.

Harold1898

So it just failed or was subject to "hard use"? Have not heard of this before. Sorry you had this strife.

ctown113

I am so sorry...
I originally posted a link to something completely off this topic.

Regarding your mishap, I hope everything works out ok.

Jeeeeez

Sher Judge

Thanks for letting us know, so much for MB saying how they've perfected the C63 with the current facelift.

Roswell

Sorry to hear about your problem... it really takes away the excitement of owning a new car. In my case, I got a CEL the first day I picked up my car, luckily it was a simple fix (bad 02 sensor).. but still not a good feelings when your brand new engine is going in limp mode at only 40km on the odometer.

NS_C63

Go for the Netstar Slueth, basic system. The early warning one is the one that gives hassles.

someuser

Ouch, sorry about that man!

shauni

could the problem get worse? no.. actually yes they finally got the part and it was a the wrong one!! waited an extra day on the 4th day now.. and get a call saying its actually the ignition that doesnt work! so now they have ordered the ignition from germany which will take 3 weeks!!! i am beyond Furious with this piece of rubbish! i dont even want this car anymore! should have just waited for an M5

olszowa12

So it seems to be the same problem I had with my car.

Do you have keyless-go? Because if you do, they need to program it with a special DRT key which has to be ordered from Germany as well.

shauni

i don't have keyless go but they mentioned they still need that key... feels like they don't know whats going on with anything

copo30

I'd had days like that man, and it sucks.

bigben320e

This really sucks. I know all cars have problems, but it seems like quite a few people are experiencing "long" down times with repairs. Oh well, OP let us know what happened. You do have a loaner right?