MB bluetec lawsuit in USA
Junior Member
Joined: Oct 2020
Posts: 57
Likes: 11
R350
If you are so convinced that Mercedes is scamming you, vote with your money and buy a different car... but please stop whining. It is tiresome.
It is not a scam to proactively replace two pieces of rubber that are known to fail on most engines with upgraded 2nd gen Viton seals for 1/5th of the price it would normally cost to replace them because they are already removing almost everything in the way to do the AEM. You are getting a 4 year warranty on the engine and a number other components, and for a few hundred dollars you get to replace the only other part in there that is known to fail with an upgraded part for a tiny fraction of what it would cost to have the same replaced when it does fail. Most people with basic math skills would look at that as a bonus.
It is not a scam to proactively replace two pieces of rubber that are known to fail on most engines with upgraded 2nd gen Viton seals for 1/5th of the price it would normally cost to replace them because they are already removing almost everything in the way to do the AEM. You are getting a 4 year warranty on the engine and a number other components, and for a few hundred dollars you get to replace the only other part in there that is known to fail with an upgraded part for a tiny fraction of what it would cost to have the same replaced when it does fail. Most people with basic math skills would look at that as a bonus.
Anyway, you are right, it is a preventive measure.
I'm not the one who is having the strongest negative feeling towards MB. The MB dealer who scammed me before was burnt and smashed for good last year. That Street has so many other dealers: toyota，honda, Audi, VW, Nissan, Infinity, etc. All untouched!
Last edited by Steven Gu; Feb 10, 2022 at 01:57 PM.
Member
Joined: Aug 2016
Posts: 126
Likes: 28
E250 GLE300d
/
Newbie
Joined: Feb 2022
Posts: 1
Likes: 1
2009 ml320 bluetec
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From: The Great White North
W204 C63 Coupe, W166 ML350 BlueTEC, 928GT, Taycan GTS Sport Turismo, C5 Z06 & IS300 race cars
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From: V E G A S
1922 Ford Model T / no OBD
MBWorld Fanatic!
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From: The Great White North
W204 C63 Coupe, W166 ML350 BlueTEC, 928GT, Taycan GTS Sport Turismo, C5 Z06 & IS300 race cars
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Junior Member
Joined: Feb 2022
Posts: 18
Likes: 1
2013 E350 Bluetec
So here is my update....
Went to the dealer on Monday Jan 24th. Confirmed Oil cooler was leaking and estimated 450 to fix.
I was also having the Air bag recall done in addition to the AEM
Text from the service manager on the 27th "Ran into some minor issues, have to redo some of the work. Should be done tomorrow, I'll let you know"
Friday the 28th another text "Having to order some more parts"
Tuesday Feb 1st. Notified the car is done. My bill is $522 for the oil cooler repair, oil and filter plus coolant flush.
I live about an hour from my dealer...went down the next day Wednesday the 2nd. Picked it up and everything seemed good to go. CEL was off, car ran fine.
About 45 minutes into my drive home, I am coming up a hill and the engine shuts down....I get it pulled over. The engine bay is smoking some and it appeared saturated with oil.
I get my service account person on the phone asap, he sounds worried and sends a tow truck to pick it up.
Shop Foreman calls me the next day first thing to ask me what happened and gather some more info....
That was Thursday the 3rd...as of 1m EST today the 8th I have yet to hear back from them. My gut says they are redoing the whole thing...AEM plus Oil cooler due to something they did or did not do during the repair.
Ill keep everyone updated
Went to the dealer on Monday Jan 24th. Confirmed Oil cooler was leaking and estimated 450 to fix.
I was also having the Air bag recall done in addition to the AEM
Text from the service manager on the 27th "Ran into some minor issues, have to redo some of the work. Should be done tomorrow, I'll let you know"
Friday the 28th another text "Having to order some more parts"
Tuesday Feb 1st. Notified the car is done. My bill is $522 for the oil cooler repair, oil and filter plus coolant flush.
I live about an hour from my dealer...went down the next day Wednesday the 2nd. Picked it up and everything seemed good to go. CEL was off, car ran fine.
About 45 minutes into my drive home, I am coming up a hill and the engine shuts down....I get it pulled over. The engine bay is smoking some and it appeared saturated with oil.
I get my service account person on the phone asap, he sounds worried and sends a tow truck to pick it up.
Shop Foreman calls me the next day first thing to ask me what happened and gather some more info....
That was Thursday the 3rd...as of 1m EST today the 8th I have yet to hear back from them. My gut says they are redoing the whole thing...AEM plus Oil cooler due to something they did or did not do during the repair.
Ill keep everyone updated
Junior Member
Joined: Feb 2022
Posts: 18
Likes: 1
2013 E350 Bluetec
I agree to replace it. But the dealer told me that it is leaking now, which is false.
Anyway, you are right, it is a preventive measure.
I'm not the one who is having the strongest negative feeling towards MB. The MB dealer who scammed me before was burnt and smashed for good last year. That Street has so many other dealers: toyota，honda, Audi, VW, Nissan, Infinity, etc. All untouched!
Anyway, you are right, it is a preventive measure.
I'm not the one who is having the strongest negative feeling towards MB. The MB dealer who scammed me before was burnt and smashed for good last year. That Street has so many other dealers: toyota，honda, Audi, VW, Nissan, Infinity, etc. All untouched!
Newbie
Joined: Jan 2022
Posts: 12
Likes: 12
2010 GL350 Bluetec
I have used them for many other things and they are always good...
Actually, here is my new update...
The service manager called me about an hour ago.
After pulling my engine they found "major crankshaft damage" that was beyond repair and the only solution would be a new engine.
They are taking responsibility and are theorizing "something contaminated the engine during the repairs" and caused the engine failure. (Translation IMO, they dropped something in the engine, or didnt correctly install something that came lose etc..)
A new 15k engine is on its way from Germany and they will be replacing it free of charge...
Add that to my AEM check that I will eventually get and I have no complaints other then the inconvenience of not having the car for about a month.
Now the question is do I drive it with a new engine for 5 years 50k miles or sell it now and get out while I can.....
Senior Member
Joined: Mar 2015
Posts: 442
Likes: 29
From: Ohio/Florida
'10 C300, '15 ML250BT, '22 M850i Vert
I just rec'd my previous owner check, mailed 2/4/22, my mail is forwarded from Ohio to FL. Still waiting on the one for the car I still own. My claims were filed on 4/1/21.
Senior Member
Joined: Oct 2015
Posts: 287
Likes: 24
From: New York
2012 GL350
Hendrick, Winston Salem NC
I have used them for many other things and they are always good...
Actually, here is my new update...
The service manager called me about an hour ago.
After pulling my engine they found "major crankshaft damage" that was beyond repair and the only solution would be a new engine.
They are taking responsibility and are theorizing "something contaminated the engine during the repairs" and caused the engine failure. (Translation IMO, they dropped something in the engine, or didnt correctly install something that came lose etc..)
A new 15k engine is on its way from Germany and they will be replacing it free of charge...
Add that to my AEM check that I will eventually get and I have no complaints other then the inconvenience of not having the car for about a month.
Now the question is do I drive it with a new engine for 5 years 50k miles or sell it now and get out while I can.....
I have used them for many other things and they are always good...
Actually, here is my new update...
The service manager called me about an hour ago.
After pulling my engine they found "major crankshaft damage" that was beyond repair and the only solution would be a new engine.
They are taking responsibility and are theorizing "something contaminated the engine during the repairs" and caused the engine failure. (Translation IMO, they dropped something in the engine, or didnt correctly install something that came lose etc..)
A new 15k engine is on its way from Germany and they will be replacing it free of charge...
Add that to my AEM check that I will eventually get and I have no complaints other then the inconvenience of not having the car for about a month.
Now the question is do I drive it with a new engine for 5 years 50k miles or sell it now and get out while I can.....
MBWorld Fanatic!
Joined: Jan 2009
Posts: 9,225
Likes: 1,798
From: V E G A S
1922 Ford Model T / no OBD
You can try to sell for the price you think it would be worth at least 1 year before engine warranty will expire, but per my observation, new engine couple years back does not bring much of price increase, meaning if you like it, I would drive on new engine till wheels fell off.
Newbie
Joined: Jan 2022
Posts: 12
Likes: 12
2010 GL350 Bluetec
Honestly, its the best possible outcome.
Completely new Emissions system thanks to the AEM free of charge
"New" longblock under a 5/50k free of charge thanks to technician error
$3500 check eventually...
I really have nothing to complain about...
BTW my original engine had 140k miles on it...Im coming out way ahead here.
Completely new Emissions system thanks to the AEM free of charge
"New" longblock under a 5/50k free of charge thanks to technician error
$3500 check eventually...
I really have nothing to complain about...
BTW my original engine had 140k miles on it...Im coming out way ahead here.
Senior Member
Joined: Oct 2015
Posts: 287
Likes: 24
From: New York
2012 GL350
Honestly, its the best possible outcome.
Completely new Emissions system thanks to the AEM free of charge
"New" longblock under a 5/50k free of charge thanks to technician error
$3500 check eventually...
I really have nothing to complain about...
BTW my original engine had 140k miles on it...Im coming out way ahead here.
Completely new Emissions system thanks to the AEM free of charge
"New" longblock under a 5/50k free of charge thanks to technician error
$3500 check eventually...
I really have nothing to complain about...
BTW my original engine had 140k miles on it...Im coming out way ahead here.
Junior Member
Joined: Feb 2021
Posts: 28
Likes: 4
GL350
Hendrick, Winston Salem NC
I have used them for many other things and they are always good...
Actually, here is my new update...
The service manager called me about an hour ago.
After pulling my engine they found "major crankshaft damage" that was beyond repair and the only solution would be a new engine.
They are taking responsibility and are theorizing "something contaminated the engine during the repairs" and caused the engine failure. (Translation IMO, they dropped something in the engine, or didnt correctly install something that came lose etc..)
A new 15k engine is on its way from Germany and they will be replacing it free of charge...
Add that to my AEM check that I will eventually get and I have no complaints other then the inconvenience of not having the car for about a month.
Now the question is do I drive it with a new engine for 5 years 50k miles or sell it now and get out while I can.....
I have used them for many other things and they are always good...
Actually, here is my new update...
The service manager called me about an hour ago.
After pulling my engine they found "major crankshaft damage" that was beyond repair and the only solution would be a new engine.
They are taking responsibility and are theorizing "something contaminated the engine during the repairs" and caused the engine failure. (Translation IMO, they dropped something in the engine, or didnt correctly install something that came lose etc..)
A new 15k engine is on its way from Germany and they will be replacing it free of charge...
Add that to my AEM check that I will eventually get and I have no complaints other then the inconvenience of not having the car for about a month.
Now the question is do I drive it with a new engine for 5 years 50k miles or sell it now and get out while I can.....
Senior Member
Joined: Oct 2015
Posts: 287
Likes: 24
From: New York
2012 GL350
Not sure how long it actually took them to change the engine, but the dealer had my vehicle for 34-days. That includes the day it was towed in all the way to the day they closed the invoice.
Newbie
Joined: Jan 2022
Posts: 12
Likes: 12
2010 GL350 Bluetec
I dont anticipate the car back before the end of the month which would be about 30 days start to finish...
MBWorld Fanatic!
Joined: Apr 2003
Posts: 1,036
Likes: 277
From: Northeast
2012 S350 Bluetec, 2014 GLK250 Bluetec, 2026 E350 4Matic
Heads up all! These people running this settlement are very disorganized and incompetent. They apparently lose paperwork that was submitted with the claim and cannot distinguish between a prior owner and a current owner. I have been getting the runaround and dealing with a bunch of incompetent people.
