Originally Posted by Diabolis

If you are so convinced that Mercedes is scamming you, vote with your money and buy a different car... but please stop whining. It is tiresome.

It is not a scam to proactively replace two pieces of rubber that are known to fail on most engines with upgraded 2nd gen Viton seals for 1/5th of the price it would normally cost to replace them because they are already removing almost everything in the way to do the AEM. You are getting a 4 year warranty on the engine and a number other components, and for a few hundred dollars you get to replace the only other part in there that is known to fail with an upgraded part for a tiny fraction of what it would cost to have the same replaced when it does fail. Most people with basic math skills would look at that as a bonus.

Originally Posted by NewCents05

wonder what happens if I sell the car now after doing the aem but before receiving any restitution. Would they cancel the check?

Originally Posted by xsramo

$450 is the quote I got for doing oil cooler seals and an oil change. I went ahead with it since I am planning on keeping the vehicle for another 4-5 years. Should have it back on Wednesday.

Originally Posted by NewCents05

wonder what happens if I sell the car now after doing the aem but before receiving any restitution. Would they cancel the check?

Originally Posted by Diabolis

You would collect the portion available to previous owners instead of the full amount.

Originally Posted by kajtek1

That is wrong information.
The owner getting biggest check is the owner doing AEM. Once AEM is done, the next owners gets only extended warranty.

Originally Posted by Adam81

Hi xsramo, which mb dealer gave you that price for the oil cooler seals

Originally Posted by lancemurdock

So here is my update....
Went to the dealer on Monday Jan 24th. Confirmed Oil cooler was leaking and estimated 450 to fix.
I was also having the Air bag recall done in addition to the AEM

Text from the service manager on the 27th "Ran into some minor issues, have to redo some of the work. Should be done tomorrow, I'll let you know"
Friday the 28th another text "Having to order some more parts"
Tuesday Feb 1st. Notified the car is done. My bill is $522 for the oil cooler repair, oil and filter plus coolant flush.

I live about an hour from my dealer...went down the next day Wednesday the 2nd. Picked it up and everything seemed good to go. CEL was off, car ran fine.
About 45 minutes into my drive home, I am coming up a hill and the engine shuts down....I get it pulled over. The engine bay is smoking some and it appeared saturated with oil.
I get my service account person on the phone asap, he sounds worried and sends a tow truck to pick it up.
Shop Foreman calls me the next day first thing to ask me what happened and gather some more info....

That was Thursday the 3rd...as of 1m EST today the 8th I have yet to hear back from them. My gut says they are redoing the whole thing...AEM plus Oil cooler due to something they did or did not do during the repair.

Ill keep everyone updated

Originally Posted by Steven Gu

I agree to replace it. But the dealer told me that it is leaking now, which is false.
Anyway, you are right, it is a preventive measure.

I'm not the one who is having the strongest negative feeling towards MB. The MB dealer who scammed me before was burnt and smashed for good last year. That Street has so many other dealers: toyota，honda, Audi, VW, Nissan, Infinity, etc. All untouched!

Originally Posted by gooregi

Do you mind share which MB dealer you went to? Mine (2013 E350 bluetec) is in EMC7. I experienced bad oil leak and plan to do the seal replacement along with AEM.

Originally Posted by gooregi

Hi Steven, do you mind share which MB dealer you went to? I plan to do the seal replacement along with AEM.

Originally Posted by lancemurdock

Hendrick, Winston Salem NC
I have used them for many other things and they are always good...
Actually, here is my new update...

The service manager called me about an hour ago.
After pulling my engine they found "major crankshaft damage" that was beyond repair and the only solution would be a new engine.
They are taking responsibility and are theorizing "something contaminated the engine during the repairs" and caused the engine failure. (Translation IMO, they dropped something in the engine, or didnt correctly install something that came lose etc..)
A new 15k engine is on its way from Germany and they will be replacing it free of charge...
Add that to my AEM check that I will eventually get and I have no complaints other then the inconvenience of not having the car for about a month.

Now the question is do I drive it with a new engine for 5 years 50k miles or sell it now and get out while I can.....

Originally Posted by lancemurdock

After pulling my engine they found "major crankshaft damage" .....

Originally Posted by lancemurdock

..................

Now the question is do I drive it with a new engine for 5 years 50k miles or sell it now and get out while I can.....

Originally Posted by John CC

Sorry...

Originally Posted by lancemurdock

Honestly, its the best possible outcome.
Completely new Emissions system thanks to the AEM free of charge
"New" longblock under a 5/50k free of charge thanks to technician error
$3500 check eventually...
I really have nothing to complain about...

BTW my original engine had 140k miles on it...Im coming out way ahead here.

Originally Posted by lancemurdock

Hendrick, Winston Salem NC
I have used them for many other things and they are always good...
Actually, here is my new update...

The service manager called me about an hour ago.
After pulling my engine they found "major crankshaft damage" that was beyond repair and the only solution would be a new engine.
They are taking responsibility and are theorizing "something contaminated the engine during the repairs" and caused the engine failure. (Translation IMO, they dropped something in the engine, or didnt correctly install something that came lose etc..)
A new 15k engine is on its way from Germany and they will be replacing it free of charge...
Add that to my AEM check that I will eventually get and I have no complaints other then the inconvenience of not having the car for about a month.

Now the question is do I drive it with a new engine for 5 years 50k miles or sell it now and get out while I can.....

Originally Posted by Futureal

I am in a situation where I have to replace the engine due to excessive oil consumption (970ml per 1,000km) dealer told me it will take them 3 days to swap the engine, another local shop said 7 days. How many days does your dealer need to swap once the part comes in.

Originally Posted by Futureal

I am in a situation where I have to replace the engine due to excessive oil consumption (970ml per 1,000km) dealer told me it will take them 3 days to swap the engine, another local shop said 7 days. How many days does your dealer need to swap once the part comes in.