Hi all

I was reading through the fine print for the Mercedescare extended warranty and had some questions. It would be great if people who have claimed with the extended warranty can comment.

1) Does it cover automatic transmission repair? The clutch discs wear out over time and the transmission starts slipping, is this my problem or Mercedes?
2) Is the Command module covered?

Below is a short list of common and not common but expensive problems, can people comment on actual costs?

- Ball joints - front suspension
- PZEV only - fuel sender failure requires removal of gas tank
- Command module

What did I miss?

 

Items MB warranty covered on my 2003 E500:

ball joints
transmission leaking at electrical connector
door locks
a/c blower motor
SBC total brake replacement to include towing
ignition switch replacment
Hot water heater valve
Ash tray wood cover
Cig lighter socket replacement
Memory seat failure
Rear air spring replacement
Airmatic air compressor total replacement

I hope this answers your question. I have not had the transmission replaced or the command module.

My guess is if the transmission failed under warranty it would be replaced. It probably won't just "wear" out in 100000 miles but might fail due to gycol injestion common on some radiators.

I would hate to think what this car would have cost without the warranty. The salesman told me "MB's are great cars and you really don't need to spend the $$ on the extended warranty". Whew glad I did. This car has been a since I bought it. The one good thing I have is the dealer has been the best dealer and service manager for service I have ever used in 50 years of owning a car.

 

I've had all of those covered under my extended warranty.

 

The MB extended warranty specifically excluded Audio on my '04. The policy on my '07 includes audio system. So it depends on the year the policy was written. Check the blooklet they sent you. THAT is YOUR coverage.

 

my transmission and torque converter got replaced about 5 months ago. Merecedes warranty coverd it. Tranny went out on me on the freeway...rrrr!

With all the stuff my merecdes warranty covered, I am practically driving a brand new car.

 

transmission and radiator covered.

The only thing they wouldn't cover were items that had to do with the leather trim such as seats, armrest, etc.

 

I'm not quite near needing an extended warranty yet but I am interested in hearing people's experiences with what was NOT covered.

 

Buy one Before you get close to needing it!

 

I have 18 months and over 20,000 miles before my factory warranty runs out so I think I should be ok for a little bit.

 

good question my warranty ends in Apr 2010 or in 800 miles whichever comes first

 

8000 miles...sorry

 

what the average price for a extended warranty anyway?? not 3rd party by the way

 

It really depends on your year and model and mileage of vehicle. Call a MB dealership and ask about the price (or call Lisa for the lowest price).

 

Actually, the MB extended warranty is just opposite. Not sure about the newer warranties but on the older ones, there was a list of what was covered. And the covered list is not the same as the original 4 year warranty. Anything not on the list was not covered.

Prices have gone up a lot in the past few years. On my 2003 E320, the cost was a little over $2000 for a 3 year extension on the 4 years that was standard. I understand it is well over twice that now.

 

I can't imagine why the warranty price has gone up.. UMM poor reliability?

 

Well, yes, poor reliability but of the earlier models. I think MB is using ext warranties sold on the more reliable 07+'s to pay for the heavy price tag of the unreliable 03-06's they sold.

 

Probably true, as my extended warranty has covered a lot on my ML. Not looking forward to being on my own with it come March of 2010. The E has been extremely reliable but I'm sure it will come in handy on that as well.

 

And more inclusions.

 

With my new 2009 E350, I'm wondering what's the percentage of owners who purchase the extended warranty vs those who don't. Also, of those who do purchase up to 7 years/100K, has it paid off?

I've never purchased an extended warranty for any car I've ever purchased but you guys on here scare me. On the one hand, from what I read, the newer model years seem to be reliable. On the other hand, it seems like some have had a lot of maintenance covered by the extended warranty, where components failed after the 4 year/50K warranty.

Are only 1 in 1000 getting benefit from the extended warranty, or is it more like 1 in 5? Have owners in the 07-09 models not been reporting failed components yet only because not enough miles have been driven on these newer models? In 2005, were owners already saying the 03-05 had maintenance issues?

I'm thinking about not purchasing the extended warranty and hoping the car is reliable enough from 50K -> 100K miles and and 4 years -> 7 years. Or do all the members here feel this is a bad decision? Does $4-5K pay for most of what can go wrong from an indy shop?

 

i bought my 06 E500 4mat Nov 2008 w/ 27k miles on it from lease dealer buyback. Back in June noticed valve cover DS was leaking oil. Took it in for repair. Then noticed grease/grime/dirt on the PS rear spring control arm, but none on the DS rear spring control arm.

Took it in for service to take a look at it along with getting an oil change($90). SA said grease/oil isn't from the shock at all, but maybe from road hazard that i ran over??? Okay, like i buy that. And SA also said that the top of the shock tower should have some/lil amount of grease on it which is normal.

Looked at it when i got home and looked the same. Not sure if the Tech even looked at it. Tech could have at least cleaned it off so if new grease/oil comes back on, can tell if its def coming from the shock/arm. But will do myself this weekend and monitor it.

 

The '07s > are very reliable, so its not the frequency of repairs you will be worried about, its the cost of any single repair that will shock the pants off you. The parts are very expensive, the labor is expensive, so the repair bill will be much higher than a normal person could possibly fantasize up. Crazy expensive.

You know the 1st 50,000 miles on a car are its best, most trouble free. So by prepaying for the repairs after 50K (with a warranty) what you are getting is piece of mind, and the feeling that you just drive in as if you were still under warranty, with all the handshakes, and coffe & bagels, and the whole experience is nice, warm & friendly instead of feeling like you were robbed for the repair and that you were stupid for buying such an expensive car to repair to begin with, and that Lexus owners are really the brighter people on your block.

I put the warranty on my because it is the best car I have ever owned, and the most pleasureable to drive, and I knew that I would want to drive it for a couple of years without making any payments on it. (7 more payments to go) whick will put me into year 6. Even the best car in the world will need hard parts by then (beyond consumables) & it won't be a painfull experience.

My '04, on the other hand needed the extended warranty just to stay on the road, & even MB wanted no part of covering the audio system and other things excluded on the extended warranty at that time.

So if you plan on keeping your car beyond 48 months, and you never want to be remoursefull, bite the bullet & buy the policy then forget about it. 1 expensive repair, even if its less than what you paid for the coverage has the power to ruin your love for this car. On some cars its smart to avoid this expensive warranty purchase & take your chances & "self insure". I wouldn't do it on a car this expensive to repair. 1 repair & you're toast.

 

my 03 E320 with 97k is out of warranty but on this board they mention that mercedes covers the SBC failure for 10 years / unlimited miles. brakes are good, all new sensors, and even the brake pedal switch and the visit workshop for brake remains. does this warranty come with the car regardless of the factory or certified pre-owned warranty? thanks

 

just called the local MB dealer with the vin and they said they've never heard of such warranty on brakes. they did say that once the light comes on, it will need to be turned off by a certified mercedes shop and it does not go off by itself.

odd that all the users here say the light/warning went off after replacing , switch, sensor, etc. can someone please verify?? at $120/hr it's rediculous to take the car there so they turn it off.

03 E320 Sport

 

I received a letter from MB stating the sbc unit would be covered for 10 years unlimited miles. I kept the letter with the owners manual. Our SBC did fail at 75,000 miles and the car had to be towed to the dealer. Nothing else in the system is covered under this warranty if you don't have an extended warranty. Rotors, pads are considered wear items and you pay for them.

 

Here is the addendum https://mbworld.org/forums/3346369-post157.html