E-Class (W211) 2003-2009

Fuel pump in 2008 E350 costs over $3,000.00

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 10-20-2017, 12:34 PM
  #1  
Junior Member
Thread Starter
 
allencunningham's Avatar
 
Join Date: Oct 2017
Location: California
Posts: 15
Received 0 Likes on 0 Posts
e350
Fuel pump in 2008 E350 costs over $3,000.00

It is integrated into the fuel tank on E350 PZEV models. To replace the fuel pump you need to replace the gas tank. What was MB thinking with this design?

I am new to MB's and just picked up a pristine 2008 E350 with 100,000 miles. Are these cars only for millionaires? I never expected my first bill was going to be over $3,000.00 for a fuel pump! I am already thinking about selling it.

Is the e350 considered to be a lemon?

It's a beautiful car and dives great

Last edited by allencunningham; 10-20-2017 at 12:47 PM.
Old 10-20-2017, 01:01 PM
  #2  
Senior Member
 
gafitanu's Avatar
 
Join Date: Jul 2008
Location: Dartmouth, MA
Posts: 354
Received 40 Likes on 35 Posts
1967 250SE, 2020 GLB250, 2006 SL500, 2023 EQB300
It is not MB, it is California with ridiculous emission restrictions (I do not mean to offense) asking for absolute not one molecule of gasoline having the chance to escape the fuel system into the environment. Since different rubber hoses and clamps that are part of the system cannot be 100% sealed MB had no choice but to provide a completely sealed tank. Pump and sensors are inside the tank so you have to pay for the whole thing. I changed my fuel pump for $300.
However you should check this forum because there are some MB recalls regarding defects of the fuel system that are covered for free.
The following users liked this post:
allencunningham (10-20-2017)
Old 10-20-2017, 01:23 PM
  #3  
Out Of Control!!
 
konigstiger's Avatar
 
Join Date: Jul 2003
Location: North Scottsdale, AZ
Posts: 15,903
Received 4,415 Likes on 3,145 Posts
'71 Pinto

Covered under 15 year/150,000 mile emission warranty, see attachment.
Old 10-20-2017, 01:41 PM
  #4  
MBWorld Fanatic!
 
rapidoxidation's Avatar
 
Join Date: Jan 2016
Location: In the Shadow of the Tetons
Posts: 2,178
Received 660 Likes on 477 Posts
2013 ML350 Bluetec
Originally Posted by allencunningham
It is integrated into the fuel tank on E350 PZEV models. To replace the fuel pump you need to replace the gas tank. What was MB thinking with this design?

I am new to MB's and just picked up a pristine 2008 E350 with 100,000 miles. Are these cars only for millionaires? I never expected my first bill was going to be over $3,000.00 for a fuel pump! I am already thinking about selling it.

Is the e350 considered to be a lemon?

It's a beautiful car and dives great
That may be your problem right there. These cars were never meant to go under water...
Old 10-20-2017, 02:05 PM
  #5  
Super Member

 
EuroDriverSD's Avatar
 
Join Date: Jul 2015
Location: San Diego, CA
Posts: 782
Received 176 Likes on 107 Posts
2016 E350 Sport; Mom Wrecked the 2008 E350; sold the 2002 C320
I don't know what part of California you are in, but Mercedes of El Cajon replaced the fuel tank on my '08 E350 at no charge at around ~125K miles
Old 10-20-2017, 02:05 PM
  #6  
Junior Member
Thread Starter
 
allencunningham's Avatar
 
Join Date: Oct 2017
Location: California
Posts: 15
Received 0 Likes on 0 Posts
e350
Thanks for the tip, I'll check the forum.
Old 10-20-2017, 02:08 PM
  #7  
Junior Member
Thread Starter
 
allencunningham's Avatar
 
Join Date: Oct 2017
Location: California
Posts: 15
Received 0 Likes on 0 Posts
e350
Is yours a PZEV? - Because the fuel pump is sealed inside the fuel tank. $2,200 for the part and 5 hrs of labor
Old 10-20-2017, 02:12 PM
  #8  
Super Member

 
EuroDriverSD's Avatar
 
Join Date: Jul 2015
Location: San Diego, CA
Posts: 782
Received 176 Likes on 107 Posts
2016 E350 Sport; Mom Wrecked the 2008 E350; sold the 2002 C320
Originally Posted by allencunningham
Is yours a PZEV? - Because the fuel pump is sealed inside the fuel tank. $2,200 for the part and 5 hrs of labor
If the question is for me - yes, mine is PZEV (all California models are). This extends the warranty to 15 years/150,000 miles but some dealers are sheisters and will tell you it's not covered by warranty. I would not relent until they replace it under warranty and if you have to, raise the issue with MBZ North America or just go to another dealer
Old 10-20-2017, 02:18 PM
  #9  
Junior Member
Thread Starter
 
allencunningham's Avatar
 
Join Date: Oct 2017
Location: California
Posts: 15
Received 0 Likes on 0 Posts
e350
Originally Posted by rapidoxidation
That may be your problem right there. These cars were never meant to go under water...
Good one! Chorkle
Old 10-20-2017, 02:23 PM
  #10  
Junior Member
Thread Starter
 
allencunningham's Avatar
 
Join Date: Oct 2017
Location: California
Posts: 15
Received 0 Likes on 0 Posts
e350
Eurodriver - I went to an independent in Santa Rosa, CA. They didn't mention anything about it being under warranty. I have already paid them $3,200.00, these guys are highly respected and very honest, do you think they just didn't know? Do I have any recourse?

If they learned it is under warranty would they get reimbursed from MB?
Old 10-20-2017, 02:54 PM
  #11  
Member
 
Wodeshed's Avatar
 
Join Date: Sep 2014
Location: Sarasota area, FL and Holden Beach, NC
Posts: 174
Received 6 Likes on 4 Posts
Current: 2007 E350 P1 and P2
Just for future reference, can anyone tell me if model year 2007 California PZEVs are covered as well? I'm in Florida but my car was bought originally in California.
Old 10-20-2017, 03:30 PM
  #12  
Out Of Control!!
 
konigstiger's Avatar
 
Join Date: Jul 2003
Location: North Scottsdale, AZ
Posts: 15,903
Received 4,415 Likes on 3,145 Posts
'71 Pinto
Old 10-20-2017, 04:11 PM
  #13  
MBWorld Fanatic!
 
Strigoi's Avatar
 
Join Date: Jan 2010
Location: Richmond, CA
Posts: 3,250
Received 255 Likes on 233 Posts
2001 E320 Wagon, 2006 LBZ Silverado, 2007 E63 (sold), 2001 E55 (sold)
Originally Posted by allencunningham
Eurodriver - I went to an independent in Santa Rosa, CA. They didn't mention anything about it being under warranty. I have already paid them $3,200.00, these guys are highly respected and very honest, do you think they just didn't know? Do I have any recourse?

If they learned it is under warranty would they get reimbursed from MB?
Call the dealer and see if you can get reimbursed. I kind of doubt they'll do it though as they weren't able to inspect the car to see if it required replacement.

My local dealer changed the fuel tank on my E63 no questions asked under the warranty. They even let me take a loaner while the car was there. I had a fuel smell with mine after filling it up and fuel pooling under the back seats.
Old 10-20-2017, 04:17 PM
  #14  
Out Of Control!!
 
konigstiger's Avatar
 
Join Date: Jul 2003
Location: North Scottsdale, AZ
Posts: 15,903
Received 4,415 Likes on 3,145 Posts
'71 Pinto
Originally Posted by allencunningham
Eurodriver - I went to an independent in Santa Rosa, CA. They didn't mention anything about it being under warranty. I have already paid them $3,200.00, these guys are highly respected and very honest, do you think they just didn't know? Do I have any recourse?

If they learned it is under warranty would they get reimbursed from MB?


Old 10-20-2017, 04:46 PM
  #15  
Junior Member
Thread Starter
 
allencunningham's Avatar
 
Join Date: Oct 2017
Location: California
Posts: 15
Received 0 Likes on 0 Posts
e350
I went to my independent MB Service that did the replacement for $3200 and asked them about the fuel pump being under warranty and they told me they know about the warranty and they had called MB and were told that my VIN # didn't qualify for the free repair, but I am still going to check with MB of El Cajon and MB of Santa Rosa and see if that is true
Old 10-20-2017, 04:48 PM
  #16  
Junior Member
Thread Starter
 
allencunningham's Avatar
 
Join Date: Oct 2017
Location: California
Posts: 15
Received 0 Likes on 0 Posts
e350
Strigoi - I called a dealer and the guy in the service dept said that as far as he knows I can bring in the work order from the repair and they can get me reimbursed, but they might need to check my VIN first because the shop that did the job told me they gave the VIN to MB of North America who told them only certain VIN's qualify.
Old 10-20-2017, 04:53 PM
  #17  
Junior Member
Thread Starter
 
allencunningham's Avatar
 
Join Date: Oct 2017
Location: California
Posts: 15
Received 0 Likes on 0 Posts
e350
Konigstiger - Where are the items that are components warranted for 15/150k miles?

Last edited by allencunningham; 10-20-2017 at 04:55 PM.
Old 10-20-2017, 05:29 PM
  #18  
MBWorld Fanatic!
 
Strigoi's Avatar
 
Join Date: Jan 2010
Location: Richmond, CA
Posts: 3,250
Received 255 Likes on 233 Posts
2001 E320 Wagon, 2006 LBZ Silverado, 2007 E63 (sold), 2001 E55 (sold)
Originally Posted by allencunningham
Strigoi - I called a dealer and the guy in the service dept said that as far as he knows I can bring in the work order from the repair and they can get me reimbursed, but they might need to check my VIN first because the shop that did the job told me they gave the VIN to MB of North America who told them only certain VIN's qualify.
Hopefully they decide to cover it.
Old 10-20-2017, 05:52 PM
  #19  
Junior Member
Thread Starter
 
allencunningham's Avatar
 
Join Date: Oct 2017
Location: California
Posts: 15
Received 0 Likes on 0 Posts
e350
Yes, will find out Monday
Old 10-20-2017, 06:23 PM
  #20  
Super Member

 
EuroDriverSD's Avatar
 
Join Date: Jul 2015
Location: San Diego, CA
Posts: 782
Received 176 Likes on 107 Posts
2016 E350 Sport; Mom Wrecked the 2008 E350; sold the 2002 C320
I believe the VIN check is to confirm whether it is a PZEV vehicle. The extended warranty applies in PZEV states - I don't know how it works if you have a PZEV vehicle but are now in a non=PZEV state.
Check out this thread click here and here.

Last edited by EuroDriverSD; 10-20-2017 at 06:31 PM.
Old 10-21-2017, 11:42 AM
  #21  
Out Of Control!!
 
konigstiger's Avatar
 
Join Date: Jul 2003
Location: North Scottsdale, AZ
Posts: 15,903
Received 4,415 Likes on 3,145 Posts
'71 Pinto
Originally Posted by allencunningham
Konigstiger - Where are the items that are components warranted for 15/150k miles?
Asterisk = 8 years/80,000 miles, all others 15 years/150,000 miles. Agree VIN check most likely to confirm vehicle is PZEV (code 917) note PZEV is not included in extended warranty but is covered by emission warranty.
Old 10-21-2017, 01:54 PM
  #22  
Junior Member
Thread Starter
 
allencunningham's Avatar
 
Join Date: Oct 2017
Location: California
Posts: 15
Received 0 Likes on 0 Posts
e350
Service and Warrenty

Konig - So all of the items without the asterisk are covered for 15/15K for 2008 California PZEV models? Or is it only certain VIN's ?
My Indy told me they checked with MB about the fuel pump/gas tank problem and said my VIN was excluded, even though it has been in California the entire time
Old 10-21-2017, 03:21 PM
  #23  
Out Of Control!!
 
konigstiger's Avatar
 
Join Date: Jul 2003
Location: North Scottsdale, AZ
Posts: 15,903
Received 4,415 Likes on 3,145 Posts
'71 Pinto
Check your PM.
Old 10-22-2017, 10:08 AM
  #24  
Super Member
 
Sleeper Benz's Avatar
 
Join Date: Jun 2017
Location: PA
Posts: 527
Received 173 Likes on 104 Posts
W223 S500 LWB 4-Matic, W222 S450 LWB 4-Matic, W211 E500 4-Matic Wagon
How can you tell if the Vehicle is PZEV ? My build sheet doesn't show a code 917, but does show a code 915 "Fuel Tank with Larger Capacity"
I assume I should contact a local dealer to see if any recall service has been performed regarding the fuel system?

Last edited by Sleeper Benz; 10-22-2017 at 10:31 AM.
Old 10-22-2017, 11:17 AM
  #25  
Out Of Control!!
 
konigstiger's Avatar
 
Join Date: Jul 2003
Location: North Scottsdale, AZ
Posts: 15,903
Received 4,415 Likes on 3,145 Posts
'71 Pinto
Does not show 917, not PZEV. Although already posted multiple times, see attachment yet again for extended warranty applicable to your vehicle.
Attached Files
File Type: pdf
Letter Warranty Extension.pdf (476.2 KB, 157 views)


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 07:36 PM.