"Anti-theft Activated. Service Required" error message...
Thread Starter
Member
Joined: Oct 2009
Posts: 231
Likes: 3
2017 E300 • 2016 Tesla Model S 75D
"Anti-theft Activated. Service Required" error message...
Has anyone seen this before?
Last night, I went to drive the car, and it started and drove fine, but on the nav screen display it said "Anti-theft Activated. Service Required." None of the audio/nav/backup camera or anything worked. I called Roadside Assistance and they said it had to be taken to the dealer as it was a software issue. This morning the message is gone and everything works fine again.
Last night, I went to drive the car, and it started and drove fine, but on the nav screen display it said "Anti-theft Activated. Service Required." None of the audio/nav/backup camera or anything worked. I called Roadside Assistance and they said it had to be taken to the dealer as it was a software issue. This morning the message is gone and everything works fine again.
Newbie
Joined: Jan 2012
Posts: 14
Likes: 1
2012 E550
had this happen to me a few days ago - no stereo, no nav, but the car was driveable. i did what i used to do with my Jag when its computer acted funny. turn off the car, get out, lock the doors, wait ten minutes, unlock and start the car again. that cleared it up. you have wait long enough for the computer to shut down so it reboots when you start the car. the computers in these cars stay on for a little while after the engine is stopped.
i've been wondering if this is related to the problems with the car not recognising the key fob. i've had that happen a few times and i know others on the forum have as well.
-brent
i've been wondering if this is related to the problems with the car not recognising the key fob. i've had that happen a few times and i know others on the forum have as well.
-brent
Super Member
Joined: Feb 2010
Posts: 640
Likes: 6
2015 GL450
One possibility is that the battery in the key fob needs to be replaced. It takes about ten seconds at home if you already have he battery. I've had lots of weird stuff happen when my battery runs low (twice now in about 2.5 years).
Member
Joined: Dec 2010
Posts: 98
Likes: 6
From: San Diego
'12 E63
Has anyone seen this before?
Last night, I went to drive the car, and it started and drove fine, but on the nav screen display it said "Anti-theft Activated. Service Required." None of the audio/nav/backup camera or anything worked. I called Roadside Assistance and they said it had to be taken to the dealer as it was a software issue. This morning the message is gone and everything works fine again.
Last night, I went to drive the car, and it started and drove fine, but on the nav screen display it said "Anti-theft Activated. Service Required." None of the audio/nav/backup camera or anything worked. I called Roadside Assistance and they said it had to be taken to the dealer as it was a software issue. This morning the message is gone and everything works fine again.
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Newbie
Joined: Mar 2016
Posts: 1
Likes: 1
GLK 2015
Has anyone seen this before?
In my GLK 2014, I went to drive the car, and it started and drove fine, but on the nav screen display it said "Anti-theft Activated. Service Required." None of the audio/nav/backup camera or anything worked. I called Roadside Assistance and they said it had to be taken to the dealer as it was a software issue. The message is till thee can any one help me?
In my GLK 2014, I went to drive the car, and it started and drove fine, but on the nav screen display it said "Anti-theft Activated. Service Required." None of the audio/nav/backup camera or anything worked. I called Roadside Assistance and they said it had to be taken to the dealer as it was a software issue. The message is till thee can any one help me?
Super Member
Joined: Oct 2014
Posts: 748
Likes: 27
From: Zion
W212 E550 4M P2
See post #49. I had a similar (same?) issue that was rectified with a software update.
https://mbworld.org/forums/e-class-w...t-timer-2.html
Per Konigster, there's a TSB on it. LI82.85-P-058185 DEC13 – 166, 204 & 212 with engine OM651 intermittently COMAND display may show fault message “Anti-theft protection activated” cause, disrupted CAN communication.
https://mbworld.org/forums/e-class-w...t-timer-2.html
Per Konigster, there's a TSB on it. LI82.85-P-058185 DEC13 – 166, 204 & 212 with engine OM651 intermittently COMAND display may show fault message “Anti-theft protection activated” cause, disrupted CAN communication.
Newbie
Joined: Sep 2017
Posts: 14
Likes: 1
W176
Has anyone seen this before?
Last night, I went to drive the car, and it started and drove fine, but on the nav screen display it said "Anti-theft Activated. Service Required." None of the audio/nav/backup camera or anything worked. I called Roadside Assistance and they said it had to be taken to the dealer as it was a software issue. This morning the message is gone and everything works fine again.
Last night, I went to drive the car, and it started and drove fine, but on the nav screen display it said "Anti-theft Activated. Service Required." None of the audio/nav/backup camera or anything worked. I called Roadside Assistance and they said it had to be taken to the dealer as it was a software issue. This morning the message is gone and everything works fine again.
Junior Member
Joined: Mar 2013
Posts: 28
Likes: 17
From: Maryland
CLS63S
Newbie
Joined: Jun 2019
Posts: 2
Likes: 2
From: Miami, Florida
2013 C300 4MATIC SPORT
Hello, I changed my radio on my 2013 W204 C300 because most of the keypad numbers were peeled and I am getting the anti-theft message.
I have the vin number from the donor car where I bought the unit and tag receipt. The replacement radio is from an exact model and configuration of mine. I just need to marry the donor car radio to mine.
I know how to enter to engineering mode but i don't know how to synch the replacement radio.
I don't want to go to my nearest dealer. Last time I check in with 2 issues, they keep the car for a week. and I had to pickup the car because they charge me $700 just for diagnostics and want me to pay another $800 to keep looking for a check engine light P0179. Please locals avoid Cuttler Bay Mercedes they are white collar crooks.
I have the vin number from the donor car where I bought the unit and tag receipt. The replacement radio is from an exact model and configuration of mine. I just need to marry the donor car radio to mine.
I know how to enter to engineering mode but i don't know how to synch the replacement radio.
I don't want to go to my nearest dealer. Last time I check in with 2 issues, they keep the car for a week. and I had to pickup the car because they charge me $700 just for diagnostics and want me to pay another $800 to keep looking for a check engine light P0179. Please locals avoid Cuttler Bay Mercedes they are white collar crooks.
Last edited by FWasveiler; Jun 23, 2019 at 12:59 PM.
Newbie
Joined: Dec 2016
Posts: 2
Likes: 1
From: Vero Beach, Florida
2014 E 350 Flex fuel
Hello, I changed my radio on my 2013 W204 C300 because most of the keypad numbers were peeled and I am getting the anti-theft message.
I have the vin number from the donor car where I bought the unit and tag receipt. The replacement radio is from an exact model and configuration of mine. I just need to marry the donor car radio to mine.
I know how to enter to engineering mode but i don't know how to synch the replacement radio.
I don't want to go to my nearest dealer. Last time I check in with 2 issues, they keep the car for a week. and I had to pickup the car because they charge me $700 just for diagnostics and want me to pay another $800 to keep looking for a check engine light P0179. Please locals avoid Cuttler Bay Mercedes they are white collar crooks.
I have the vin number from the donor car where I bought the unit and tag receipt. The replacement radio is from an exact model and configuration of mine. I just need to marry the donor car radio to mine.
I know how to enter to engineering mode but i don't know how to synch the replacement radio.
I don't want to go to my nearest dealer. Last time I check in with 2 issues, they keep the car for a week. and I had to pickup the car because they charge me $700 just for diagnostics and want me to pay another $800 to keep looking for a check engine light P0179. Please locals avoid Cuttler Bay Mercedes they are white collar crooks.
Out Of Control!!
Joined: Jul 2003
Posts: 15,901
Likes: 4,630
From: North Scottsdale, AZ
'71 Pinto
Can individual buttons be removed from original front panel? If so, before discarding remove and save all good buttons for future replacement or sale to another member and provide replacement procedure.To all members every time you replace a part containing keypad and/or switch buttons experiment with removal and save if possible.
Newbie
Joined: Sep 2019
Posts: 2
Likes: 1
From: UK
Mercedes Sprinter Van
Anti theft removal
https://mbworld.org/forums/m-class-w...ml#post7751640
last post on this thread shows a company that can remove it
last post on this thread shows a company that can remove it
Newbie
Joined: Apr 2021
Posts: 5
Likes: 3
ml350
Anti theft protection activated
I have a 2012 ml 350. I replace my head unit ( radio ) with one from another 2012 ml350 . After install and start up I got this message.
Anti theft protection activated service needed.
Mercedes Ben quote me one for $3000, so I buy one on eBay for $200.
I try every thing to get it off my navigation sreeen but still message come back.
even take to Mercedes dealer and they said they can’t take it off, only if they had purchased it from them, I don’t know what else to do.
Anti theft protection activated service needed.
Mercedes Ben quote me one for $3000, so I buy one on eBay for $200.
I try every thing to get it off my navigation sreeen but still message come back.
even take to Mercedes dealer and they said they can’t take it off, only if they had purchased it from them, I don’t know what else to do.
