E-Class (W212) 2010 - 2016: E 350, E 550

Warranty

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Old 12-24-2012, 08:11 AM
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2012 CLS63
Question Warranty

Hello.....

I got another notice telling me my warranty has expired even though it has not, I brought my car home in October of 2010, and I'm expecting warranty
coverage until 2014....
anyone else getting these 'notices'?

The first time I called and told them they were off by a couple of years....
think it's some sort of scandal?

Thanx gents and happy holidays,
Old 12-24-2012, 08:19 AM
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I received a notice as well, right at the two year mark of ownership.
Old 12-24-2012, 08:23 AM
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Originally Posted by golfster
I received a notice as well, right at the two year mark of ownership.
did you call or just ignore it?
Old 12-24-2012, 09:11 AM
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IT at its finest.

I wouldn't be surprised if they had a glitch in their system since in Germany its only 2 years on a new MB.
Old 12-24-2012, 09:15 AM
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I received two notices, within days. One was from MB, but their records but they said their records were incorrect. The second notice, which looked very similar to the MB notice, was from a 3rd party, but included all the information the MB notice had. I didn't bother calling on that one.

Perhaps MB needed to boost year end revenue and sold 2 year owner's lists for a little extra cash.
Old 12-24-2012, 10:01 AM
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Originally Posted by amdeutsch
IT at its finest.

I wouldn't be surprised if they had a glitch in their system since in Germany its only 2 years on a new MB.
Originally Posted by golfster
I received two notices, within days. One was from MB, but their records but they said their records were incorrect. The second notice, which looked very similar to the MB notice, was from a 3rd party, but included all the information the MB notice had. I didn't bother calling on that one.

Perhaps MB needed to boost year end revenue and sold 2 year owner's lists for a little extra cash.
thanx for the replies guys.......still going to call to tell them how wrong they are
Old 12-24-2012, 10:19 AM
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2010 E350 Luxury Sedan, Engine 272 (V6)
NOt necessarily form MB

I get these all the time for my MB and other vehicles. Basically a company purchases lists of vehicles and owners information from state DMV's and then start sending out "offers." This info. will have model, VIN, etc. So it looks like it comes from manufacturer when it does not.
Every communication I have received from MBUSA has been on a large card with lots of pictures and graphics or in an actual letter with MB logos, etc.
I did receive one last month with an offer to extend my warranty at a special (unspecified) rate if I did so by Dec. 31, whereas current expires Nov. 2013.
If you want to extend warranty I would check with your dealer or MBUSA.
Old 12-24-2012, 10:26 AM
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Originally Posted by El Cid
I get these all the time for my MB and other vehicles. Basically a company purchases lists of vehicles and owners information from state DMV's and then start sending out "offers." This info. will have model, VIN, etc. So it looks like it comes from manufacturer when it does not.
Every communication I have received from MBUSA has been on a large card with lots of pictures and graphics or in an actual letter with MB logos, etc.
I did receive one last month with an offer to extend my warranty at a special (unspecified) rate if I did so by Dec. 31, whereas current expires Nov. 2013.
If you want to extend warranty I would check with your dealer or MBUSA.
most!
yes, if anyone wants to keep their car past warranty, get an extended!
Old 12-26-2012, 03:08 PM
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mercedes w204 sport
manufactures warranty

so is the manufactures warranty 2 or 3 years?? i have a 2010 c220 BlueEFFICIENCY sport which was registered 18/5/2010 and i a am having problems with the cd/sat nav not reading discs, would that be covered??
Old 12-26-2012, 03:11 PM
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mercedes w204 sport
should of said ......i am from the uk if that makes a difference
Old 12-26-2012, 03:26 PM
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Originally Posted by mickeydripen
should of said ......i am from the uk if that makes a difference
Yes, it is all explained in your warranty booklet. HTH

P.S.
You are in the wrong forum.
Old 12-26-2012, 03:51 PM
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I too bought the extended warranty for my 2010 E350 as I'm planning on keeping it in the family for years, and I constantly get "offers" from both MB and other warranty sellers.

I've found that my dealer and MB and in-sync with the dates and such after I made a big deal when purchasing it to have the dates in writing from both sources.

For all of the messages from the "other" guys, I just promote their messages into my shredder bin ...

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