E-Class (W212) 2010 - 2016: E 350, E 550

Service indicator after Dealer Visit

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 04-25-2021, 02:03 PM
  #1  
Junior Member
Thread Starter
 
nightspd's Avatar
 
Join Date: Sep 2014
Location: SF Bay Area, CA
Posts: 71
Received 8 Likes on 8 Posts
2016 E-350
Service indicator after Dealer Visit

Took my 2016 E350 to the dealer since they were running a special on my A3 service. I just flipped 50k miles, they wanted to do plugs and air filter, told them told them to hold off.

After getting the car back, checked and noticed it says my next Service B9 is due in 365 days. Why Service B9? It's only had 1 Service B last year so I'm a bit confused.

Any ideas?

Thanks all for the help.

Last edited by nightspd; 04-26-2021 at 11:53 AM. Reason: spelling and grammar
Old 04-25-2021, 02:25 PM
  #2  
MBWorld Fanatic!
 
LILBENZ230's Avatar
 
Join Date: Jul 2008
Posts: 8,384
Received 795 Likes on 598 Posts
2019 G70 6MT & 2022 Ford Maverick XL
Plugs are due at 50,000 miles. My car is at 46k and also saying A3 is due - services 1, 3, 8, and 12.

1 - A service
3 - Oil/filter change
8 - Engine air filter
12 - Spark Plugs

It sounds like they confirmed partial service in the ASSYST menu. If you go into the "secret" menu, it will give you numerical codes for what all is due at B9. I suspect what you didn't let them do is part of the "9" in B9.
The following users liked this post:
pierrejoliat (04-25-2021)
Old 04-25-2021, 02:27 PM
  #3  
MBWorld Fanatic!
 
LILBENZ230's Avatar
 
Join Date: Jul 2008
Posts: 8,384
Received 795 Likes on 598 Posts
2019 G70 6MT & 2022 Ford Maverick XL

Old 04-25-2021, 11:49 PM
  #4  
MBWorld Fanatic!
 
bmwpowere36m3's Avatar
 
Join Date: Jun 2020
Posts: 1,363
Received 1,008 Likes on 675 Posts
'11 E350, '11 E550, '98 M3, '95 E320
OP, go into the workshop menu: https://mbworld.org/forums/e-class-w...e-message.html

and select Assyst Plus and see what services (#s) are due. I never understood what A1, A3, B5, or B9 meant... I mean, I know what an A Service and B Service is. The number following... I'm not sure. In the workshop menu each service # corresponds to maintenance as LILBENZ320 posted.

Here's what I found it WIS:

Originally Posted by bmwpowere36m3
Services are based on W212 overview attached
  • Service 1: Minor basic service (Service A) includes replacing keyless-go key battery
  • Service 2: Major basic service (Service B) includes replacing charcoal cabin filter and replacing keyless-go key battery
  • Service 3: Change engine oil and oil filter
  • Service 4: Replace brake fluid
  • Service 8: Replace engine air filter
  • Service 8: Perform rear axle oil change (w/ code 471, manual locking differential)
  • Service 10: Clean and lubricate panoramic sliding roof mechanism (w/ code 413, panoramic sliding sunroof)
  • Service 11: Replace fuel filter
  • Service 12: Replace spark plugs
  • Service 13: Replace coolant
  • Service 15: Check condition and operation of trailer hitch (w/ code 550, trailer hitch)
  • Service 20: Change automatic transmission oil and filter
Attached Files
File Type: pdf
W212 Service Sheet Overview.pdf (132.4 KB, 187 views)
The following users liked this post:
pierrejoliat (04-27-2021)
Old 04-26-2021, 09:09 AM
  #5  
Senior Member
 
VegasE's Avatar
 
Join Date: Aug 2014
Location: Las Vegas
Posts: 255
Likes: 0
Received 35 Likes on 27 Posts
2012 E350 sedan
Some dealerships are **** about not resetting the service indicator unless you do everything they recommend. A search will tell you how to reset it yourself.
Old 04-27-2021, 02:13 PM
  #6  
MBWorld Fanatic!
 
kajtek1's Avatar
 
Join Date: Jan 2009
Location: V E G A S
Posts: 9,113
Received 1,747 Likes on 1,393 Posts
1922 Ford Model T / no OBD
The FSS on my 2014 model gives me option to reset some services, when leaving other.
Old 04-27-2021, 04:23 PM
  #7  
MBWorld Fanatic!
 
Left Coast Geek's Avatar
 
Join Date: Dec 2020
Location: 122W, 37N
Posts: 2,181
Received 1,325 Likes on 907 Posts
2016 E350 4Matic wagon, 2019 Ford Expedition 4x4
I went through the MBNA recommended service for 2016 document I found on their website, and condensed and compiled it into this summary for my E350 4M... Now I filtered this by the options I have (Pano roof, etc). Caveat Emptor.

“A” Service at 12 months or 10,000 miles, then every 2 years or 20k (eg, odd 10k intervals)
“B” Service at 24 months or 20,000 miles, then every 2 years or 20k (eg, even 10k intervals)

Every 10k miles or year (A and B)
  • Read service data, reset ASSYST PLUS display (A,B)
  • Check warning/function lights (A,B)
  • Check interior and instrument lighting (A,B)
  • Check horn (A,B)
  • Check washer fluid (A,B)
  • Check exterior for visible damage (A,B)
  • Check windshield for damage (A,B)
  • Check wiper blades (A,B)
  • Oil and filter change (A,B)
  • Check brake fluid level (A,B)
  • Check coolant level (A,B)
  • Inspect tires (A,B)
  • Inspect brake pads, rotors (A,B)
  • Check/correct tire pressure (A,B)
  • Check/correct spare pressure (A,B)
  • Check first aid kit expiration (A,B)
  • Clean visible area of water deflector (A,B)
  • Check parking brake (A,B)

Every “B” (20k miles or 2 years)
  • Check exterior lighting (B)
  • Check wipers, washers (B)
  • Replace charcoal interior dust filter (B)
  • Check poly V belt for wear (B)
  • Check vehicle underside for leaks, damage (B)
  • Check tires for damage/cracks (B)
  • Check condition of steering, tie rods (B)
  • Check front axle and ball joints (B)
  • Check rear axle and ball joints (B)
  • Check spring/strut/shocks (B)
  • Check drive shaft flexible couplings (B)
  • Check power steering fluid (B)

Additional work:
  • Replace brake fluid - every 2 years
  • Clean/Lubricate Panoramic Roof - every 30K/3 years
  • Replace engine air filter - every 50k/5 years
  • Replace spark plugs - every 50k/5 years
  • Replace ATF oil/filter - every 60k/6 years
  • Replace fuel filter - every 150k/15 years
The following users liked this post:
nightspd (04-28-2021)
Old 05-03-2021, 09:55 PM
  #8  
Junior Member
Thread Starter
 
nightspd's Avatar
 
Join Date: Sep 2014
Location: SF Bay Area, CA
Posts: 71
Received 8 Likes on 8 Posts
2016 E-350
So I checked my ASSYST menu and it says:



However it doesn't show Service 12 for Spark Plugs, so I'm wondering if they just marked it as complete despite the fact I didn't have them do them?

Last edited by nightspd; 05-04-2021 at 12:32 PM.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Service indicator after Dealer Visit



All times are GMT -4. The time now is 02:26 AM.