Command center doesn’t light up




I can see the radio station thru the cluster. I bought a used replacement with the same part number and same thing.
All fuses are good engine and trunk. And info I’m stuck
You will want to scan your car to retrieve list faults. We recommend using a cReader Elite MB by Launch or better the @BenzNinja service.
By the time everything is sayed and done your COMAND unit may have an internal defect with solder bad or missing junction.
> Display vs. CMD:
The display is dark either because it's genuinely not working or because it's not being turned on by COMAND module.
Your good scanner will let you figure that under 2mn. Personally I bet display module is fine.
> ROOT CAUSE... UNCOOLED
You buy a $1500 replacement head that goes bad in less than 2Mo... what gives??
These CMD + DISPLAY units are HOT and feature a dedicated fan inside the dashboard to blows cabin air.
Great, then what?
There's a dedicated air filter that plugs up from dusty cabin air. When air flow is canceled, CMD gets to overheat.
Luckily we can read internal Temp data using cheap scanner tool.
You will want to scan your car to retrieve list faults. We recommend using a cReader Elite MB by Launch or better the @BenzNinja service.
By the time everything is sayed and done your COMAND unit may have an internal defect with solder bad or missing junction.
> Display vs. CMD:
The display is dark either because it's genuinely not working or because it's not being turned on by COMAND module.
Your good scanner will let you figure that under 2mn. Personally I bet display module is fine.
> ROOT CAUSE... UNCOOLED
You buy a $1500 replacement head that goes bad in less than 2Mo... what gives??
These CMD + DISPLAY units are HOT and feature a dedicated fan inside the dashboard to blows cabin air.
Great, then what?
There's a dedicated air filter that plugs up from dusty cabin air. When air flow is canceled, CMD gets to overheat.
Luckily we can read internal Temp data using cheap scanner tool.








CMD BUS issues
You have a 80% chance the display can not work due to telematics having issues. This stops the CMD boot enumeration.
Now I think top job is to troubleshoot line 1. Telem. Module either in the rear left or center. See it with scanner.
Tried disconnecting battery(s) leave for a while and then reconnect to reboot in case a micro has got itself in a knot ?
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So perhaps you don't know that
Or the switch behind it is faulty if it won't turn the display on
Make sure you have volts at the fuse that powers the Comand unit, not just check the fuse itself
Last edited by viper123; Mar 22, 2024 at 09:16 PM.
Did you buy another screen ?
Checked all the flexstrips are fitted in the connectors and locked down ?
No bent pins on the connectors on the case ?
I had to replace my Comand screen
because someone had sprayed car cleaner on it which got into the screen and wrecked it
You can buy new screens online at AliExpress for good price
Match up the part number with yours
Was the item you bought known to work
Last edited by viper123; Mar 23, 2024 at 03:42 PM.
Looks like you have skills,
so disassemble the Comand display unit by taking the back cover off it
and undo the flexstrips that connect the display and then reconnect them
and see if that fixes it.
It's a fair bet that the screen itself is faulty
and if so you can get one on AliExpress for about $50 USD
Worth swapping it out anyway to have a nice new display
Looks like you have skills,
so disassemble the Comand display unit by taking the back cover off it
and undo the flexstrips that connect the display and then reconnect them
and see if that fixes it.
It's a fair bet that the screen itself is faulty
and if so you can get one on AliExpress for about $50 USD
Worth swapping it out anyway to have a nice new display
have checked what I can . Driving me nuts now.
do you just lift carpet on passenger side floor is a a box I am looking for (I am a novice but willing to try anything).
is it easy to see a problem by just looking at it and easy to replace part if need be.
do you need to check anything more than visual .
sorry for long post but not a pro at all this just a novice .
any help or picture or videos of location anywhere I can watch .
thanks and hope it’s same for me 👍
have checked what I can . Driving me nuts now.
do you just lift carpet on passenger side floor is a a box I am looking for (I am a novice but willing to try anything).
is it easy to see a problem by just looking at it and easy to replace part if need be.
do you need to check anything more than visual .
sorry for long post but not a pro at all this just a novice .
any help or picture or videos of location anywhere I can watch .
thanks and hope it’s same for me 👍
does look a bit complicated a job I think for me .
on a side note can you try another display from other car, or does it need coding or something. Seen screen on eBay might try that before ripping floor out .
thanks again for help




Peel back carpet on both sides to inspect for water damage.
Ultimately you need to fix the incoming water leak before it ruins SAM Module.
does look a bit complicated a job I think for me .
on a side note can you try another display from other car, or does it need coding or something. Seen screen on eBay might try that before ripping floor out .
thanks again for help
does look a bit complicated a job I think for me .
on a side note can you try another display from other car, or does it need coding or something. Seen screen on eBay might try that before ripping floor out .
thanks again for help




