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COMAND version 06.80.00.40 was installed today. It looks like that has been the current version for a while now. I haven’t noticed any differences from version 5.80
Below is my current Command version. Is the above 6.80 still the latest? Last update I had about a year ago to 5.80, it was done at no cost after I complained about the google play integration under the original factory 4yr. warranty.
Now that I'm under the CPO warranty; would this update cost me anything to get the latest version OR what shall I complain about to have them provide this update at no cost? I heard that sometimes if you don't present an issue with your current version
they won't do it.
Anyone else recommends against upgrading to 6.8 from 5.8? Any bulletin that describes what was changed?
they don’t tell you what is changed, if you are under warranty might aswell. If not forget it. If you are under warranty tell them it’s been glitching / black screen / laggy and freezing etc otherwise they won’t do it and will give you the run around.
Thanks. Mine still under CPO and I'll complain about glitching/freezing black screen and I heard some map pixelation issues using Carplay in older software.
Did anyone find out how to get into the "Engineering Mode" not just the "Dealer Mode" shown above ?
Dealer is saying that the CPO warranty doesn't cover this update to 6.8. I tol;d them about the blank screen glitching and car play. Still they didn't budge saying it will cost $199. How did you guys get the dealer to do the free update under CPO?
After much argument with the dealership threatening to take my 3 MB's to some other dealership, an email from MBUSA asking the service manager to call me within 24 hours, even though I didn't try to talk to him while there and even though MBUSA'S stated that they can't tell a customer what is /is not covered under the warranty which is non-sense leave it to the individual dealership to pull it out of their hats as they please.....the service manager agreed to do it without charge. They kept saying it is not covered under the base warranty and CPO since the warranty book doesn't say the word "software" or "software update" just the command unit itself. So I told them fine; rip it all up and replace the entire head command unit than.....regardless it done now and that's my last hopefully.
Also; the DOM didn't get updated. Is it like the Date of Manufacturer or specific to every car that doesn't change with updates? Honestly; I don't see any difference between the 5.8 and 6.8. Anyone noticed any difference? Also does it really change the rideability and steering stiffness like some mentioned above??
After much argument with the dealership threatening to take my 3 MB's to some other dealership, an email from MBUSA asking the service manager to call me within 24 hours, even though I didn't try to talk to him while there and even though MBUSA'S stated that they can't tell a customer what is /is not covered under the warranty which is non-sense leave it to the individual dealership to pull it out of their hats as they please.....the service manager agreed to do it without charge. They kept saying it is not covered under the base warranty and CPO since the warranty book doesn't say the word "software" or "software update" just the command unit itself. So I told them fine; rip it all up and replace the entire head command unit than.....regardless it done now and that's my last hopefully.
Also; the DOM didn't get updated. Is it like the Date of Manufacturer or specific to every car that doesn't change with updates? Honestly; I don't see any difference between the 5.8 and 6.8. Anyone noticed any difference? Also does it really change the rideability and steering stiffness like some mentioned above??
lol, I told you that you were not missing anything.
they don’t like to do the software updates because they don’t make a lot of money off them from the warranty claims, and it takes them a few hours. (Which in theory I don’t really understand why it takes that long to begin with and why the cars cannot just be updated by us, but I digress)
anyways enjoy the new version it’s the same as the old version lol
2025 E450 All Terrain Wagon, Nautical Blue Metallic, Macchiato Beige/Black Interior
Differences with 6.8 vs. 5.8? The difference is probably incremental, like when you update your iPhone from iOS 16 to 16.1. I can attest to significant differences from version 2.xx to 6.8, though. I recently had an E300 that had 6.8. I traded for an E400 which has version 2.xx and I can see how much more slowly CarPlay loads with the version 2 compared to the version 6.8. I'll be having my dealer update it on my next visit.
On my previous CPO, my dealer updated for free. I recall the invoice saying something to the effect that "~...customer complained CarPlay not connecting correctly..." or something like that which may have triggered the update being free under CPO warranty. My Service Advisor did not even hint that there would be a charge for the job.
Hey everyone, I have a 2017 E400 Wagon that I bought used in January -
One of the first things I noticed on the way back from the dealership was Waze showing some crazy speed (130mph) while I was doing 70-80. Then I realized that there literally no button existed to skip tracks in one click (the skip button on the touchpad doesn't do anything) - I need to push media to get to Spotify and then click skip via the rotating wheel. And right-hand-side buttons on the steering wheel do not control the head unit while using CarPlay.
Then I found this thread and was super excited to get my SW updated from 00.59 to the latest since I understood that all these issues were resolved with later versions. And baaaam - got the same response from the dealer as @pintycar : tech specialist says the latest version they could see in Xentry was 00.61 and that's what they updated the system to. They mention all they can see is dictated by what MB makes available to that VIN. I'm very frustrated with this because I use CarPlay a lot, and these bugs are disheartening.
I tried MBUSA with no avail - they say that they don't do anything related to the head unit (sounds BS to me). And as of today, I emailed some random emails I found online for MB Germany (customer.care@daimler.com, dialog@daimler.com, dialog.mb@daimler.com) to explain the issue. Don't have any hope that this will get resolved but doesn't hurt to keep trying.
For the record @pintycar , I do have Burmester (810) but not 3D like you do (811).
Originally Posted by pintycar
Hello both, and thank you very much indeed for your fast responses. I greatly appreciate them.
The two local dealers I've checked here in Northern Spain. They conneced the Xentry diagnosis tool and physically showed me that they had no updates available for any of the modules of the Command system (please refer to my post #213 --nice, appropriate number-- here) 08-19 -2021, 03:24 PM
Ahhh... bummer. That would make sense though. I guess very few people actually order this ultra expensive extra (I seem to recall its list price is between 5k€ and 6k€) and, hence, MB has little motivation to push frequent tailor-made updates for it. It does suck though, because you pay more for a worse "experience". Don't get me wrong, the sound is really good, maybe not 5k€ good, but very good.
Thanks for the information about your S560, I do not use the navigation maps (I always rely on Waze or GMaps from my phone via Android Auto) but I'd be quite disappointed in your situation too, because let's be real: a sound system shouldn't really affect the version of the navigation maps.
Oh I do too. And I sort of don't want to believe it That's why I keep coming back to check this thread in the forum hoping to find that one bit of info that would indicate that I might finally be able to update my system. (Mainly because it's super slow at times and if I change radio stations too often, it just dies).
My only hope now is, if I ever go on a long trip to a different country, say France or Germany, to try again at a local dealer there just in case. But I wouldn't bet on it happening tbh.
Thanks again for your kind replies and I guess I'll just focus on enjoying the nice M276 DELA30 engine.
Your version isn't the newest however it is far from the super slow version that first debuted on the E-Class, if you don't have problems with your COMAND system, I don't recommend messing with updates. The newer version fixes certain bugs, but some of those bugs for example are from certain options these vehicles are equipped and it also doesn't affect everyone. So for that reason, if you have no issues right now, don't update it and risk having issues. Software updates aren't always improvements from my personal experience.
Your version isn't the newest however it is far from the super slow version that first debuted on the E-Class, if you don't have problems with your COMAND system, I don't recommend messing with updates. The newer version fixes certain bugs, but some of those bugs for example are from certain options these vehicles are equipped and it also doesn't affect everyone. So for that reason, if you have no issues right now, don't update it and risk having issues. Software updates aren't always improvements from my personal experience.
well you don't know what you don't know.
the car had its b service and got an update
its far speedier than before,
Lane keep assist seems to have disappeared though.
speed limiter shows mph now instead of kph, yes I knew what it meant but still.
Last edited by kermit frog; Mar 3, 2023 at 08:54 AM.
Lane keep assist seems to have disappeared though.
speed limiter shows mph now instead of kph, yes I knew what it meant but still.
Actually I do know what I do know, one of my family member has an E 450 coupe and there is no speed differences, it is only when the version is very old or that the version was installed incorrectly or bugged is when you will notice the new version installed having any improvements at all. This version mainly fixes smartphone integration crashes of select vehicles that had that problem.Your vehicle might have other modules updated on top of COMAND.
Forgot to mention the year of their vehicle, it is a 2019 E 450 coupe in Canada so the experience might therefore be different. Glad it didn't break anything for you for updating.
Another thing is, unless you are experiencing issues with your software it is generally advised against randomly installing new updates which may introduce bugs, forum member superswiss explained it in depth here: https://mbworld.org/forums/s-class-w...ml#post8727974
Forgot to mention the year of their vehicle, it is a 2019 E 450 coupe in Canada so the experience might therefore be different. Glad it didn't break anything for you for updating.
Another thing is, unless you are experiencing issues with your software it is generally advised against randomly installing new updates which may introduce bugs, forum member superswiss explained it in depth here: https://mbworld.org/forums/s-class-w...ml#post8727974
Whether you are experiencing software issues or not -- Is it not safe for a dealer to do this? Thanks.
2025 E450 All Terrain Wagon, Nautical Blue Metallic, Macchiato Beige/Black Interior
My E400S4 was upgraded to 6.8 from 2.xx last week. CarPlay loads more quickly when I plug in now and the CarPlay graphics have been improved. Very pleased.
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(please refer to my post #213 --nice, appropriate number-- here) 08-19 -2021, 03:24 PM
That's why I keep coming back to check this thread in the forum hoping to find that one bit of info that would indicate that I might finally be able to update my system. (Mainly because it's super slow at times and if I change radio stations too often, it just dies).
