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Mercedes Me Connect - If You Can't Connect To Your New 2019 Car

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Old Nov 16, 2018 | 04:44 PM
  #151  
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2019 Dune Silver Metallic E-450 Mercedes Cabriolet NEW Mercedes 2020 GLC300 graphite gray SUV
Yes, it is correct and checked verified. I dunno. Knowing this app, it might start working in a week or two.
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Old Nov 16, 2018 | 04:47 PM
  #152  
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Originally Posted by rustybear3
Yes, it is correct and checked verified. I dunno. Knowing this app, it might start working in a week or two.
Reboot your phone. In the iPhone world, reboots often fix little niggles. It's worth a try at least.
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Old Nov 16, 2018 | 04:54 PM
  #153  
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Hey Rusty, one other thing to try.

Did you go to the Mercedes.me website on your laptop/pc.

Log in and check Services > Notifications > Make Sure you Have Email Turned on there

Last edited by rbrylaw; Nov 16, 2018 at 04:56 PM.
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Old Nov 16, 2018 | 05:17 PM
  #154  
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My notifications started working once I enabled location. Push and email. Great call guys. Thanks.
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Old Nov 16, 2018 | 05:58 PM
  #155  
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2019 Dune Silver Metallic E-450 Mercedes Cabriolet NEW Mercedes 2020 GLC300 graphite gray SUV
Originally Posted by rbrylaw
Hey Rusty, one other thing to try.

Did you go to the Mercedes.me website on your laptop/pc.

Log in and check Services > Notifications > Make Sure you Have Email Turned on there
The only problem with that, is when I log in, it wants me to register all over again....which I don't want to do, since I'm registered on my Iphone already.
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Old Nov 16, 2018 | 06:04 PM
  #156  
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2019 Dune Silver Metallic E-450 Mercedes Cabriolet NEW Mercedes 2020 GLC300 graphite gray SUV
I tried rebooting, and now it seems to be working. I unlocked the car and it sent me a message. Thanks Rod, now I'm 100%

Last edited by rustybear3; Nov 16, 2018 at 06:15 PM.
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Old Nov 16, 2018 | 07:50 PM
  #157  
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Originally Posted by rustybear3
The only problem with that, is when I log in, it wants me to register all over again....which I don't want to do, since I'm registered on my Iphone already.
You shouldn't have to re-register to use the website version. I have logged out before and signed back in. Call the Me Connect team and ask them how you can log in to the website without creating a new account. I know there HAS to be a way.

I've memorized their phone number: 800-367-6372

But I'm glad you're now getting notifications!

Last edited by rbrylaw; Nov 16, 2018 at 07:52 PM.
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Old Nov 17, 2018 | 04:34 AM
  #158  
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Amazing😀

Got into my car for first time in a few days this morning after being away and after 3 minutes the Me logo appeared and all connected 😀😀.

just tried the app and all us working fine - so no more worries about a bad module or comma issues, obviously just a software update issue and seems all now resolved. So relieved.

Hopefully can join you all in discussions about best ways ways to use the app now. 😀👍🏼
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Old Nov 17, 2018 | 06:34 AM
  #159  
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2019 Dune Silver Metallic E-450 Mercedes Cabriolet NEW Mercedes 2020 GLC300 graphite gray SUV
Well, the only thing left for us in the US, is to get the pilot assist added to the app. For me, that is a function I'm really looking forward to. Why do you ask? I have a really tight two car garage, and it sure would be handy to be able to visually guide my car standing outside. The 360 degree cameras are somewhat helpful when parking during the daylight, but worthless at night. Until I get used to parking it, I have my wife standing outside to guide me in....only a few inches clearance on the right side. The Mercedes is a wider car than my previous Cadillac, so parking in my garage with another next to it is tricky.

Now here's the rub. I'm not 100% sure how the app works or if it would help me. I don't have enough room to use parking pilot on the car to go past my garage....it's attached on a right angle and house is in the way going forward. I don't know if that the app works in conjunction with that or not.

Last edited by rustybear3; Nov 17, 2018 at 06:36 AM.
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Old Nov 17, 2018 | 09:16 AM
  #160  
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Originally Posted by JDPEClassUK
Got into my car for first time in a few days this morning after being away and after 3 minutes the Me logo appeared and all connected 😀😀.

just tried the app and all us working fine - so no more worries about a bad module or comma issues, obviously just a software update issue and seems all now resolved. So relieved.

Hopefully can join you all in discussions about best ways ways to use the app now. 😀👍🏼
Woo Hoo. You were the last holdout, so I'm glad we're all connected now! It's actually a great app!
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Old Nov 17, 2018 | 09:23 AM
  #161  
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Originally Posted by rustybear3
Well, the only thing left for us in the US, is to get the pilot assist added to the app. For me, that is a function I'm really looking forward to. Why do you ask? I have a really tight two car garage, and it sure would be handy to be able to visually guide my car standing outside. The 360 degree cameras are somewhat helpful when parking during the daylight, but worthless at night. Until I get used to parking it, I have my wife standing outside to guide me in....only a few inches clearance on the right side. The Mercedes is a wider car than my previous Cadillac, so parking in my garage with another next to it is tricky.

Now here's the rub. I'm not 100% sure how the app works or if it would help me. I don't have enough room to use parking pilot on the car to go past my garage....it's attached on a right angle and house is in the way going forward. I don't know if that the app works in conjunction with that or not.
From what I've read and watched in YouTube videos, the park pilot assist is straight in/straight out. I don't think, but am not 100% sure if you can also angle the movement. It is rumored the new agreement to get internet services via AT&T as opposed to Verizon in the US may bring that feature to us.
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Old Nov 17, 2018 | 09:37 AM
  #162  
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Originally Posted by rbrylaw
From what I've read and watched in YouTube videos, the park pilot assist is straight in/straight out. I don't think, but am not 100% sure if you can also angle the movement. It is rumored the new agreement to get internet services via AT&T as opposed to Verizon in the US may bring that feature to us.
See, that would work for me....as a matter of fact, that would be ideal. C'mon AT&T! Make it happen.

Last edited by rustybear3; Nov 17, 2018 at 09:55 AM.
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Old Nov 17, 2018 | 10:35 AM
  #163  
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Originally Posted by rustybear3
See, that would work for me....as a matter of fact, that would be ideal. C'mon AT&T! Make it happen.
Other than "show others," it's not a feature I would use very much, but I do remember a time when I parked far away from anyone in a mall parking lot as I usually do. And when I got back to my car, the lot was full and the people who parked on both sides of me, parked so close I could barely get back in my car. It would have been great had I been able to remote start my car and move it out of the parking space from outside the car.
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Old Nov 17, 2018 | 11:17 AM
  #164  
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I took 5 days for app to go live and work for me I did call Atlanta and get them on it.

Works well. Looking forward to remote start.
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Old Nov 17, 2018 | 01:24 PM
  #165  
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Yes I sure do wish they'd come out with park pilot assist. For me it would be great as the doors are so long on the Cabriolet and I just know I'm going to get blocked in all the time. To be able to back the car out of the spot with my cell phone would be really great. I heard too the main reason why it didn't happen in the USA was Verizon, hopefully this partnership with ATT will allow it to happen. I have read though from the people using it in Europe that it does not work very well and is a hassle and most people don't use it much. Hopefully that is not true.
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Old Nov 18, 2018 | 03:18 AM
  #166  
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Originally Posted by JDPEClassUK
Got into my car for first time in a few days this morning after being away and after 3 minutes the Me logo appeared and all connected 😀😀.

just tried the app and all us working fine - so no more worries about a bad module or comma issues, obviously just a software update issue and seems all now resolved. So relieved.

Hopefully can join you all in discussions about best ways ways to use the app now. 😀👍🏼
Hey ​​​​@JDPEClassUK that's great news. I was waiting to hear your news, and am glad the fix has also hit the UK!!!
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Old Nov 18, 2018 | 11:14 PM
  #167  
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From the Mercedes side - "unattended parking" (no driver" ) is not clse to being approved by the Fed's - and unfortunately there are a lot of larger/broader Federal issues on the plate.

Yes - MMConnect is ATT developed and ATT operated..
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Old Nov 18, 2018 | 11:27 PM
  #168  
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Originally Posted by fabbrisd1
From the Mercedes side - "unattended parking" (no driver" ) is not clse to being approved by the Fed's - and unfortunately there are a lot of larger/broader Federal issues on the plate.

Yes - MMConnect is ATT developed and ATT operated..
You're basis for knowledge on "unattended parking" is what?
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Old Nov 19, 2018 | 12:29 AM
  #169  
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I heard it had nothing to do with the feds but with the communication factor with Verizon. Now that ATT is in the picture it could speed up when this function of remote parking pilot parking assist becomes available. The Feds in the USA have actually gone fairly easy on self driving features from everything I have seen. You have Teslas that can practically drive themselves. BMW currently has a remote parking assist available in the USA on the 7 series. I believe Tesla does too.

https://jalopnik.com/you-can-now-aut...ode-1752037395

Last edited by 2012 merc amg; Nov 19, 2018 at 12:38 AM.
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Old Nov 19, 2018 | 09:21 AM
  #170  
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Originally Posted by 2012 merc amg
I heard it had nothing to do with the feds but with the communication factor with Verizon. Now that ATT is in the picture it could speed up when this function of remote parking pilot parking assist becomes available. The Feds in the USA have actually gone fairly easy on self driving features from everything I have seen. You have Teslas that can practically drive themselves. BMW currently has a remote parking assist available in the USA on the 7 series. I believe Tesla does too.

https://jalopnik.com/you-can-now-aut...ode-1752037395
That's what I heard as well. I had asked MBUSA about this and received a response they hoped to roll this out to the US in the near future.
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Old Nov 26, 2018 | 12:15 PM
  #171  
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Have to admit, the autonomously park and “summon” feature of the Tesla is kinda cool, and similar to MB park pilot assist. Though I wouldn't necessary have to have it open and close the garage door.
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Old Nov 26, 2018 | 12:18 PM
  #172  
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Originally Posted by rustybear3
Have to admit, the autonomously park and “summon” feature of the Tesla is kinda cool, and similar to MB park pilot assist. Though I wouldn't necessary have to have it open and close the garage door.
I have used the remote parking pilot on my drive - feels very scary at first but does exactly what it says. Control from iPhone is intuitive and easy. 😀
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Old Nov 26, 2018 | 10:10 PM
  #173  
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Originally Posted by JDPEClassUK


I have used the remote parking pilot on my drive - feels very scary at first but does exactly what it says. Control from iPhone is intuitive and easy. 😀
I'm glad to hear from someone who has actually used it. This car has a wider wheelbase as opposed to my last car, so this would really come in handy in parking my garage. I would imagine the scare factor is very real in the beginning, but as they say, they more you use it the more you get used to it.
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Old Feb 18, 2019 | 03:48 PM
  #174  
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Still no luck on getting the Wagon up and running with the App. Have called most days the past 7 weeks, complete waste of time. They are completely mis managed at MB. These cars the last MB's I will ever buy, never again. The Cabriolet still works, but not the wagon which is the car I mostly drive. I even tried to make a deal with a deal with the last rep I talked with from mercedes me, make the Wagon work and the Cabriolet not work, I'd be fine with that. Activation has been pending on the wagon the past 7 weeks, it did work for a while after the initial couple weeks of not working.
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Old Feb 18, 2019 | 03:50 PM
  #175  
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Originally Posted by 2012 merc amg
Still no luck on getting the Wagon up and running with the App. Have called most days the past 7 weeks, complete waste of time. They are completely mis managed at MB. These cars the last MB's I will ever buy, never again. The Cabriolet still works, but not the wagon which is the car I mostly drive. I even tried to make a deal with a deal with the last rep I talked with from mercedes me, make the Wagon work and the Cabriolet not work, I'd be fine with that. Activation has been pending on the wagon the past 7 weeks, it did work for a while after the initial couple weeks of not working.
Take the car to you dealer, make them give you a loaner and insist they get it working or you'll lemon law it. That will get their attention.
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