Notices
E-Class (W213) 2016 - 2023

Assistance features inoperative

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Nov 5, 2024 | 10:08 AM
  #1  
Oshguy06's Avatar
Thread Starter
Newbie
 
Joined: Mar 2024
Posts: 6
Likes: 2
2023 E450
Assistance features inoperative

I have a 2023 E450 with the driver assistance package. Starting two weeks ago I started getting messages upon starting the car in the garage including "Active Steering Assist Inoperative", "Active Stop And Go Assist Inoperative, See Operator's Manual", "Active Lane Keep Assist Inoperative". If I try to turn these features on I get the message "Function Unavailable" and they can not be activated during the drive. However, if the car is parked outdoors for some period of time, upon restarting the car these functions will automatically be active. Sometimes when arriving home, with all these functions still active, upon putting the car in the garage one of the above listed messages instantly appears. Does anyone have any idea what might be causing this? Everything worked perfectly until this started. I might mention too that Live Traffic is very intermittent on this car as well, and "Hey Mercedes" very often results in "I'm sorry, I can't help you with that right now." I don't know if all this is somehow related, but it's all getting quite annoying. I suppose at some point I'll nee to get the car to a MB dealership to sort this out.
Reply
Old Nov 5, 2024 | 12:25 PM
  #2  
BenzNinja's Avatar
Former Vendor
iTrader: (5)
 
Joined: Dec 2019
Posts: 2,973
Likes: 958
can be anything from bad, dirty sensors, cameras, and so on
only a proper diagnostics will tell
If you are not under warranty, you could get our service and safe upto 80% on repairs
if you are under warranty, who cares. just take it to the dealer
Reply
Old Nov 5, 2024 | 12:30 PM
  #3  
Oshguy06's Avatar
Thread Starter
Newbie
 
Joined: Mar 2024
Posts: 6
Likes: 2
2023 E450
It is under warranty, I’ll have to take it to the dealer I suppose.
Reply
Old Nov 5, 2024 | 01:06 PM
  #4  
BenzNinja's Avatar
Former Vendor
iTrader: (5)
 
Joined: Dec 2019
Posts: 2,973
Likes: 958
Originally Posted by Oshguy06
It is under warranty, I’ll have to take it to the dealer I suppose.
Yes, best option
These cars have lost of modules and without proper diagnostics, not much to fix

Good luck!
Reply
Old Nov 5, 2024 | 01:18 PM
  #5  
JTK44's Avatar
MBWorld Fanatic!
5 Year Member
Community Builder
Liked
Loved
 
Joined: May 2018
Posts: 3,048
Likes: 905
From: Long Island, NY
2019 E 450, 2016 E350 4matic (retired), 2018 Ford Edge Sport, 2008 Porsche Boxster
Originally Posted by Oshguy06
It is under warranty, I’ll have to take it to the dealer I suppose.
Why would you do otherwise?

FWIW, while driving this has happened to me as well. Usually withing 10 to 15 minutes it clears itself up. Other times, like you, it is not working, I make a stop, turn off the ignition and when I start the car everything is working fine.

Go figure!
Reply
Old Nov 5, 2024 | 01:43 PM
  #6  
rivinus.stenson's Avatar
Newbie
 
Joined: Nov 2024
Posts: 8
Likes: 3
Originally Posted by Oshguy06
I have a 2023 E450 with the driver assistance package. Starting two weeks ago I started getting messages upon starting the car in the garage including "Active Steering Assist Inoperative", "Active Stop And Go Assist Inoperative, See Operator's Manual", "Active Lane Keep Assist Inoperative". If I try to turn these features on I get the message "Function Unavailable" and they can not be activated during the drive. However, if the car is parked outdoors for some period of time, upon restarting the car these functions will automatically be active. Sometimes when arriving home, with all these functions still active, upon putting the car in the garage one of the above listed messages instantly appears. Does anyone have any idea what might be causing this? Everything worked perfectly until this started. I might mention too that Live Traffic is very intermittent on this car as well, and "Hey Mercedes" very often results in "I'm sorry, I can't help you with that right now." I don't know if all this is somehow related, but it's all getting quite annoying. I suppose at some point I'll nee to get the car to a MB dealership to sort this out.
I have a 2021 E350 and can confirm these are exactly the issues I have experienced as well. They are intermittent and turning the car off for a while usually resets it. Have not been able to find a solution after taking it to the dealer multiple times over the last 3-4 years.
Reply
Old Nov 8, 2024 | 03:17 PM
  #7  
Cosworth2000's Avatar
MBWorld Fanatic!
10 Year Member
Community Builder
Liked
Community Favorite
 
Joined: Jun 2012
Posts: 1,229
Likes: 188
From: Toronto
2022 E53 AMG
What do you get for $499.00USD VIP?
Reply
Old Nov 18, 2024 | 04:32 PM
  #8  
Oshguy06's Avatar
Thread Starter
Newbie
 
Joined: Mar 2024
Posts: 6
Likes: 2
2023 E450
Here today, gone tomorrow.

I made an appointment to get the problem checked out. The very next day the problem vanished and has not returned. The service manager said the problem could have been caused by any number of things, but if it comes back bring the car back in. It's been two weeks since it last occurred and the car has been driven daily without and issues, so perhaps it fixed itself..... who knows.
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

Six Gift Ideas Your AMG Loving Dad or Grad Will Cherish

 
story-1

7 Craziest Things AMG Gas Ever Built

 Verdad Gallardo
story-2

New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

 Verdad Gallardo
story-3

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-4

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-5

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-6

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-7

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-8

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-9

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
Old Nov 21, 2024 | 04:56 PM
  #9  
CaliBenzDriver's Avatar
Out Of Control!!
Community Builder
Community Influencer
Liked
Community Favorite
 
Joined: Apr 2019
Posts: 12,092
Likes: 6,868
From: Silicon Valley
W212 MY'14 M276-3.5NA @75kMi
built-in chaos included... no extra cost

Originally Posted by Oshguy06
I have a 2023 E450 with the driver assistance package. Starting two weeks ago I started getting messages upon starting the car in the garage including "Active Steering Assist Inoperative", "Active Stop And Go Assist Inoperative, See Operator's Manual", "Active Lane Keep Assist Inoperative". If I try to turn these features on I get the message "Function Unavailable" and they can not be activated during the drive. However, if the car is parked outdoors for some period of time, upon restarting the car these functions will automatically be active. Sometimes when arriving home, with all these functions still active, upon putting the car in the garage one of the above listed messages instantly appears. Does anyone have any idea what might be causing this? Everything worked perfectly until this started. I might mention too that Live Traffic is very intermittent on this car as well, and "Hey Mercedes" very often results in "I'm sorry, I can't help you with that right now." I don't know if all this is somehow related, but it's all getting quite annoying. I suppose at some point I'll nee to get the car to a MB dealership to sort this out.
I have read this short thread and have good news....

The good news is there is a quick free fix: chassis REBOOT (*)

This is a mature problem MB has producef for over a decade. The poker face until warranty expires is can not reproduce!

This is caused by transient network disruptions. Whats involved is the combination of marginal voltage and poor connections. Under conditions high-speed modules disfunction sometimes earning an ECU/TCU "limp mode" in the fast lane.

+++ (*):
The bad news is :

-- long term fix involves reworking VIP solderless modules.

-- the free fix temporarily sanitize the CGW swamped by rogue modules.

-- I have this survey detailed under my signature plus here as $3 fix for free because you've paid enough.

-- THIS IS NOT ANY RANDOM MYSTERY! It purpose built electronics that already runs marginally under warranty.
Easily fixed though with NEW MODULES the way the business was designed to be run:
  1. ESP!,
  2. SCM!,
  3. EIS!,
  4. ISM!,
  5. SAM/CGW,
  6. MFK,
  7. AAC,
  8. DCU,
  9. ... (ECU/TCU: ok!)

Choices are: use the parts-canon or troubleshooting labor for less than $25k.


Last edited by CaliBenzDriver; Nov 21, 2024 at 05:21 PM.
Reply
Old Mar 21, 2025 | 01:51 PM
  #10  
Oshguy06's Avatar
Thread Starter
Newbie
 
Joined: Mar 2024
Posts: 6
Likes: 2
2023 E450
UPDATE:
After a period of no error messages following the service visit in November, the error messages returned. These messages appear every time I start the car and randomly as I'm driving, and its getting VERY annoying!! I took the car back in February and the technician reported that there were fault codes stored, (U042902) - implausible data were received from the steering column module. General signal fault U0429E1. The service manager said that they consulted with MB and were told to NOT replace the steering column module, that the fault codes in the driver assistance systems control unit are precautionary messages. He said that new coding parameters will be available second quarter for the HOSWD module and the new software will be installed when it's available.

Now the big question..... what are the chances that this will fix the problem??
Reply
Old Mar 21, 2025 | 04:12 PM
  #11  
CaliBenzDriver's Avatar
Out Of Control!!
Community Builder
Community Influencer
Liked
Community Favorite
 
Joined: Apr 2019
Posts: 12,092
Likes: 6,868
From: Silicon Valley
W212 MY'14 M276-3.5NA @75kMi
STANDARD MB ISSUES

Originally Posted by Oshguy06
UPDATE:
After a period of no error messages following the service visit in November, the error messages returned. These messages appear every time I start the car and randomly as I'm driving, and its getting VERY annoying!! I took the car back in February and the technician reported that there were fault codes stored, (U042902) - implausible data were received from the steering column module. General signal fault U0429E1. The service manager said that they consulted with MB and were told to NOT replace the steering column module, that the fault codes in the driver assistance systems control unit are precautionary messages. He said that new coding parameters will be available second quarter for the HOSWD module and the new software will be installed when it's available.

Now the big question..... what are the chances that this will fix the problem??
30% chances.

This is just buying time to expire warranty coverage when expensive parts can start flying on your dime.

This refined CAN chaos is far from new. Poor networking is engineered from factory with solderless peripheral modules and unstable voltage swings.
The core modules are built with reliable connections, all CAN-B the opposite and in-between networks CGW benefits simple reboots.


Hope everything does stay well.


Last edited by CaliBenzDriver; Mar 21, 2025 at 04:18 PM.
Reply
Old Apr 10, 2025 | 02:22 PM
  #12  
Oshguy06's Avatar
Thread Starter
Newbie
 
Joined: Mar 2024
Posts: 6
Likes: 2
2023 E450
Took the car back to the dealership after literally hundreds of warning messages. Steering column module replaced, no improvement. Now waiting for a new steering wheel. What’s next after that??
Reply
Old Apr 10, 2025 | 02:42 PM
  #13  
JTK44's Avatar
MBWorld Fanatic!
5 Year Member
Community Builder
Liked
Loved
 
Joined: May 2018
Posts: 3,048
Likes: 905
From: Long Island, NY
2019 E 450, 2016 E350 4matic (retired), 2018 Ford Edge Sport, 2008 Porsche Boxster
Originally Posted by Oshguy06
Took the car back to the dealership after literally hundreds of warning messages. Steering column module replaced, no improvement. Now waiting for a new steering wheel. What’s next after that??
Lemon LAW!
Reply
Old May 16, 2025 | 07:08 AM
  #14  
Oshguy06's Avatar
Thread Starter
Newbie
 
Joined: Mar 2024
Posts: 6
Likes: 2
2023 E450
So ar sp good

It's been a month since a new steering wheel was installed and so far no error messages and all systems are working. I hope this lasts!
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 02:10 PM.

story-0
Six Gift Ideas Your AMG Loving Dad or Grad Will Cherish

Slideshow: Six gift ideas your AMG loving dad or grad will cherish.

By | 2026-06-03 17:26:18


VIEW MORE
story-1
7 Craziest Things AMG Gas Ever Built

Slideshow: Sometimes AMG builds fast sedans. Other times, it builds twin-turbo V12 land missiles and six-wheeled off-road monsters.

By Verdad Gallardo | 2026-05-26 17:59:58


VIEW MORE
story-2
New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

Slideshow: Mercedes-AMG's new electric GT 4-Door Coupe trades combustion for software, synthetic noise, and more than 1,100 horsepower.

By Verdad Gallardo | 2026-05-20 20:08:15


VIEW MORE
story-3
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-4
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-5
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-6
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-7
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-8
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-9
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE