E-Class (W214) 2024 -

Notice of new software update 3.2.1 available

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Old Mar 17, 2025 | 12:21 PM
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Notice of new software update 3.2.1 available

Debating on whether or not to download this. It says the update is for improvements of the infotainment system and it takes 120 minutes to download OTA. So nervous one of these updates could have bugs and lead to issues such as blue screen or blank screen. So far since I’ve had the car in November I’ve had no problems yet.
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Old Mar 17, 2025 | 12:27 PM
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Originally Posted by 2012 merc amg
Debating on whether or not to download this. It says the update is for improvements of the infotainment system and it takes 120 minutes to download OTA. So nervous one of these updates could have bugs and lead to issues such as blue screen or blank screen. So far since I’ve had the car in November I’ve had no problems yet.
Is there still sadly no changelog for these updates?
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Old Mar 17, 2025 | 12:51 PM
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Originally Posted by W205C43PFL
Is there still sadly no changelog for these updates?
This would definitely be preferred.

Last edited by Steven H-R; Mar 17, 2025 at 12:52 PM.
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Old Mar 17, 2025 | 05:16 PM
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I got the update notice today and also hesitate to install it. I've not had any issues. I'm taking a 11 hour road trip home in a few days and may install it on that trip once I'm closer to home. I may wait until I'm home, but I'm not going to shut off the car until it's done.
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Old Mar 17, 2025 | 06:03 PM
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Question

I got the notification as well. Is there anything that a user must do? Does it do it in the background, or does it require the system to be on?
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Old Mar 17, 2025 | 07:05 PM
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Yes it’s in the background. The only thing I need to do for it is enter my PIN code as I have it setup so the updates are not automatic but I took the risk on this one and downloaded it. Took about 2 hours. It’s done now. Can’t notice any changed yet so seems like nothing negative about it so far.
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Old Mar 17, 2025 | 09:24 PM
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I installed the update a few days ago. It fixed my facial recognition camera. The system also boots noticeably faster when starting the car. It seems stable so far.
I also noticed my Tic Toc app is gone. I’m not sure if was gone before the update though.
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Old Mar 17, 2025 | 11:32 PM
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software update

I got the update notice too. The instructions say to do the update while the car is running and it takes two hours. Does that mean I have to wait for a two hour drive to download it? Otherwise, can I stop the engine while the update is happening? Any other advice?
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Old Mar 18, 2025 | 12:40 AM
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Yes you could turn the car on and off multiple times during the update. It’ll just pickup where it left off and continue the update.
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Old Mar 18, 2025 | 09:07 AM
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Unhappy Houston I have a problem

I've been waiting for my car to update for the past 14 hours—at this rate, I could've learned to knit or become a gourmet chef! The downloading took quite a while, and now the installation is stuck at a suspenseful 35%. MB should consider hiring me to test their software—clearly, I'm qualified! I always have software issues.
Now, what are my options? Should I hit the reset button and risk turning my car into a costly paperweight,
or should I visit the MB Service Department and let the professionals have a crack at it?
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Old Mar 18, 2025 | 09:57 AM
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Originally Posted by SamWeb
I've been waiting for my car to update for the past 14 hours—at this rate, I could've learned to knit or become a gourmet chef! The downloading took quite a while, and now the installation is stuck at a suspenseful 35%. MB should consider hiring me to test their software—clearly, I'm qualified! I always have software issues.
Now, what are my options? Should I hit the reset button and risk turning my car into a costly paperweight,
or should I visit the MB Service Department and let the professionals have a crack at it?
It took 14 hours where you didn't interrupt it by turning the car off? I personally would not do that even though may say you can. It's best to let the update run fully without shutting the car off. When I eventually do it, that's my plan.

As for your situation, with all the problems you have had, I would take it in to let the professionals deal with it.
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Old Mar 18, 2025 | 10:33 AM
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I haven’t got in my car to check for the download yet but I hardly ever do any driving besides short trips. I’m wondering if it will download with just the ignition on (not engine running) with a maintainer hooked up?
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Old Mar 18, 2025 | 10:39 AM
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Originally Posted by Hicksra
I haven’t got in my car to check for the download yet but I hardly ever do any driving besides short trips. I’m wondering if it will download with just the ignition on (not engine running) with a maintainer hooked up?
It should as long as the main screen is powered up and running. Although, it may time out if you are not sitting there with it.
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Old Mar 18, 2025 | 11:12 AM
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Originally Posted by Hicksra
I haven’t got in my car to check for the download yet but I hardly ever do any driving besides short trips. I’m wondering if it will download with just the ignition on (not engine running) with a maintainer hooked up?
I had my car parked outside my office, and I left it running but checked on it periodically. Between the car turning itself off and me finding time to go out and restart it, the update took most of the morning.
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Old Mar 18, 2025 | 01:20 PM
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Originally Posted by L1Wolf
It took 14 hours where you didn't interrupt it by turning the car off? I personally would not do that even though may say you can. It's best to let the update run fully without shutting the car off. When I eventually do it, that's my plan.

As for your situation, with all the problems you have had, I would take it in to let the professionals deal with it.
Haha, you are probably correct. But I did turn the car off once I got home. The 14 hours were since I got home yesterday.
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Old Mar 18, 2025 | 08:27 PM
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The software took nearly 19 hours to install. Unfortunately, I do not see any changes or progress regarding the issues with the MBUX,
which had raised my hopes. Sneaky MB; they sure know how to fool us.
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Old Mar 18, 2025 | 09:58 PM
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Are members still experiencing screen crashes? I haven’t heard any reports in a while.
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Old Mar 19, 2025 | 05:56 AM
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Originally Posted by Tiburonsteve
I got the update notice too. The instructions say to do the update while the car is running and it takes two hours. Does that mean I have to wait for a two hour drive to download it? Otherwise, can I stop the engine while the update is happening? Any other advice?
i got the notice and did the update. it was seamless and i certainly didn't keep the car running. The app on my phone says the download is complete. The system does seem to download more quickly on start up but other than that i have not noticed any other changes good or bad..
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Old Mar 19, 2025 | 09:51 AM
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That update is like a piñata filled with air—lots of hype, but no treats inside!
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Old Mar 19, 2025 | 11:03 AM
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Originally Posted by SamWeb
That update is like a piñata filled with air—lots of hype, but no treats inside!
I didn't see the hype. Did I miss something. It's a maintenance update as indicated by the 1 in 3.2.1. Those are normally bug fixes and will not normally include any new features. The only thing you can expect to notice in this type of update is perhaps something working when it did not before. That depends on what was fixed as not all maintenance updates fix all known bugs.

Having said that, depending on what version you were on before, you may get a new feature. Problem is, the MBUX version is not displayed anywhere I can find in the system. The version it does show looks like more the build number rather than a version. Therefore, unless you had a prior update that shows the 3.x.x version, you have no baseline. I have no idea what version i was on since this will be my first update.
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Old Mar 19, 2025 | 11:06 AM
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For anyone that ran the 3.2.1 update successfully, what is the new MBUX version as shown in software info on the main display?
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Old Mar 19, 2025 | 11:19 AM
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Originally Posted by L1Wolf
For anyone that ran the 3.2.1 update successfully, what is the new MBUX version as shown in software info on the main display?
63858
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Old Mar 19, 2025 | 11:25 AM
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Someone posted the changelog here: https://mbworld.org/forums/glc-class...ml#post9129635
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Old Mar 19, 2025 | 01:44 PM
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Fixed nothing on my 2025 GLC 300

Fixed absolutely no mbux issues. What a joke from MB. They should be ashamed. Can't wait to get rid of my first and last MB. Ford sync and BMW system is superior in every way. I did the update. Took about 4 hours.
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Old Mar 19, 2025 | 02:10 PM
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Originally Posted by Dalbysc
Fixed absolutely no mbux issues. What a joke from MB. They should be ashamed. Can't wait to get rid of my first and last MB. Ford sync and BMW system is superior in every way. I did the update. Took about 4 hours.
For those who are interested, Ford sync is based on Blackberry OS now called QNX I think. Yes seriously. BMW is based on open source Android, so at least it's more customizable. MB from now on will be based MB.OS by far the more superior with AI elements.
The updates you receive, could include bug fixes or security updates(sort of like Windows on Mac updates where you do not see changes). New In Car OS are now subject to malware as well.
And updates could also be a preparation for more important features down the road. MB is integrating with Google services and NVIDIA so there should be more preparation and features updates.
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