EQS EQS (V297) sedan

Side Mirror Problem

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Old Feb 12, 2025 | 07:28 PM
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Side Mirror Problem

Does anyone have problem with side mirror adjusting button?
It’s still normal 1 weeks ago, but when I adjust the mirror today. All the button have mess up.
Even I press down up right or left, the mirror just moving up. Folding mirror button also malfunction.
is there anyway to fix this problem? Or just go to Mercedes service?
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Old Feb 12, 2025 | 07:45 PM
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Originally Posted by mercRT
Does anyone have problem with side mirror adjusting button?
It’s still normal 1 weeks ago, but when I adjust the mirror today. All the button have mess up.
Even I press down up right or left, the mirror just moving up. Folding mirror button also malfunction.
is there anyway to fix this problem? Or just go to Mercedes service?
Hmmm, I wonder it is an update issue, since both of yours failed: https://mbworld.org/forums/eqs/90830...placement.html

Last edited by W205C43PFL; Feb 12, 2025 at 07:46 PM.
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Old Feb 12, 2025 | 07:51 PM
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i’m not really sure
does all EQS 450+ in america have the same problem as mine?
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Old Feb 12, 2025 | 07:54 PM
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Originally Posted by mercRT
i’m not really sure
does all EQS 450+ in america have the same problem as mine?
Will need more forum members to chime in to be sure. Updates are usually staged roll out so also possible so are not affected.
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Old Feb 12, 2025 | 07:56 PM
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do you know usually how ling will they fix the problem?
is there any I can report this problem to Mercedes?
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Old Feb 12, 2025 | 08:40 PM
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Originally Posted by mercRT
do you know usually how ling will they fix the problem?
is there any I can report this problem to Mercedes?
no I don't sadly, I don't even know if they are aware of the problem but yes you can report it to Mercedes, I don't think that will do much though.
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Old Feb 12, 2025 | 08:50 PM
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I call mercedes and They said it’s not something about error from updates. She tells me to go to the nearest Mercedes dealership
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Old Feb 12, 2025 | 09:08 PM
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Originally Posted by mercRT
I call mercedes and They said it’s not something about error from updates. She tells me to go to the nearest Mercedes dealership
Sounds like a textbook response plus I doubt they will admit fault, ya sounds like you do need to visit a dealership : (
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Old Feb 12, 2025 | 09:49 PM
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i’ll wait a fews days to see if it back to normal
then decide to go to dealer
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Old Feb 13, 2025 | 12:59 PM
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Originally Posted by mercRT
i’ll wait a fews days to see if it back to normal
then decide to go to dealer
Sounds like a good plan to me.
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Old Feb 13, 2025 | 01:00 PM
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and if that doesn't work maybe you can reset MBUX but I am not sure it is worth going in and reconfiguring everything again, especially with the possibility the reset might not fix it.
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Old Feb 15, 2025 | 05:25 AM
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Originally Posted by W205C43PFL
Sounds like a good plan to me.
I bought preowned replacement module with identical part number and replaced it myself.
It solved the problem immediately. So that, I think it is hardware issue.

Door panel disassembly is not difficult but removing decorative armrest panel was tough, mounts are very strong
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Old Feb 15, 2025 | 06:33 AM
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Originally Posted by mapki
I bought preowned replacement module with identical part number and replaced it myself.
It solved the problem immediately. So that, I think it is hardware issue.

Door panel disassembly is not difficult but removing decorative armrest panel was tough, mounts are very strong
Interesting, I see. Glad it worked out.

Looks like OP also needs to get it replaced through DIY or through warranty.
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