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2019 G550 cracked windshield

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Old 09-19-2019, 12:50 PM
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458 speciale, G63, GTC4lusso, ML63(GONE),
700 miles on clock,lol was on my way to do exoshield

Old 09-19-2019, 12:53 PM
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Uhhhgggg.....I feel your pain.
Old 09-19-2019, 12:54 PM
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Soon: 2020 G63 Currently: 2016 GLE63 SUV + 97 F250HD, Before: 2013 G550, Range Rover Sport, 1984 CJ7
Oh no! I am physically upset for you man. That is awful. I see the impact on there I think, rock hit the bottom it appears? BLAST man
Old 09-19-2019, 12:55 PM
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There goes 4Gs
I can't believe Merc is getting away with this
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Old 09-19-2019, 01:09 PM
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lol at these new G wagons. It's past ridiculous.
Old 09-19-2019, 01:14 PM
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There's so many breaking they don't even have enough stock available to fix em - crazy
Old 09-19-2019, 02:17 PM
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458 speciale, G63, GTC4lusso, ML63(GONE),
Good news, Mercedes Manhattan could get the windshield replacement in 2-3 days.
Old 09-19-2019, 03:29 PM
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458 speciale, G63, GTC4lusso, ML63(GONE),
If anyone going class action, count me in.lol It's a known issue at least here in nyc's dealership.
Old 09-19-2019, 03:31 PM
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Originally Posted by kim0217
If anyone going class action, count me in.lol It's a known issue at least here in nyc's dealership.
When I get mine and in breaks I’ll join the “glass” action suit as well. This is BS
Old 09-19-2019, 06:12 PM
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Ok, I'm curious if this issue relates to driving styles.

Do you guys usually drive your G wagons in sport of sport+ mode?

My wife drives a 2019 G63 as well (hers is black and mine is silver) and she has yet to break a windshield and I've broken two. I know for a fact that her car is always in comfort mode.

Maybe that has something to do with it.....
Old 09-19-2019, 06:20 PM
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458 speciale, G63, GTC4lusso, ML63(GONE),
haha definitely it's the road condition. I drove the new car back from Charlotte NC to NYC, 10 hrs 700miles no cracks. Today from nyc to paramus nj just few miles at speed of 60mph this happened. Filed claim with insurance(state farm), I think they will give me a settlement check for the repair (less than what dealership quote) I hope won't be too much less. Will see tomorrow.
Old 09-20-2019, 08:08 AM
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2012 C63BS 2009 Ferrari 16M 2016 Cayenne turbo S 2019 G63
Originally Posted by kim0217
haha definitely it's the road condition. I drove the new car back from Charlotte NC to NYC, 10 hrs 700miles no cracks. Today from nyc to paramus nj just few miles at speed of 60mph this happened. Filed claim with insurance(state farm), I think they will give me a settlement check for the repair (less than what dealership quote) I hope won't be too much less. Will see tomorrow.
I doubt many windscreens would have withstood that jolt. Thats a serious impact site
Old 09-24-2019, 06:12 PM
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My dealer is now saying they don't know when I'll be able to get a windshield.....

This is just stupid!

I've been waiting since early August.
Old 09-24-2019, 06:21 PM
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458 speciale, G63, GTC4lusso, ML63(GONE),
Originally Posted by Daniel Hunter
My dealer is now saying they don't know when I'll be able to get a windshield.....

This is just stupid!

I've been waiting since early August.
which dealership are u ordering your windshield? I called my service advisor Sept 19th for the windshield damage. They will have The new windshield ready on Sept 27th this Friday.
Old 09-24-2019, 06:21 PM
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Originally Posted by Daniel Hunter
My dealer is now saying they don't know when I'll be able to get a windshield.....

This is just stupid!

I've been waiting since early August.

insane and beyond belief
Old 09-24-2019, 06:23 PM
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supposedly a shipment of windshields arrived in the U.S. a couple of days ago......but my dealer isn't sure I'll get one of those
Old 09-24-2019, 06:25 PM
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once it's fixed if this happens again I'm trading my g wagon in......I'm not dealing with this any more
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Old 09-24-2019, 06:27 PM
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458 speciale, G63, GTC4lusso, ML63(GONE),
Originally Posted by Daniel Hunter
once it's fixed if this happens again I'm trading my g wagon in......I'm not dealing with this any more
Get the windshield wrapped once replaced. I already booked an enclosed tow truck after replacement
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Old 09-24-2019, 06:29 PM
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the one on it now was wrapped in clearplex....didn't help
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Old 09-24-2019, 06:30 PM
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458 speciale, G63, GTC4lusso, ML63(GONE),
Originally Posted by Daniel Hunter
the one on it now was wrapped in clearplex....didn't help
I guess this truck need multi layers of protection.
Old 09-24-2019, 07:40 PM
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Originally Posted by Daniel Hunter
the one on it now was wrapped in clearplex....didn't help


I hope i’ll have more luck with my Exoshield
Old 09-24-2019, 09:48 PM
  #247  
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Originally Posted by Daniel Hunter
My dealer is now saying they don't know when I'll be able to get a windshield.....

This is just stupid!

I've been waiting since early August.
You made that bed, now you sleep in it...
Old 09-25-2019, 02:56 AM
  #248  
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19 MB G500 90 MB 250GD Wolf 14 Defender 110 Crewcab 04 Defender 90
I ordered my second windshield 2 Aug. Due to arrive next week 1 Oct. Waiting time in Sweden is no better...
Small rock chip cracked the window almost full length.
As said here before the previous generation could take infinite number of chips without cracking but these new ones are like ice.
I still wonder if it is related to whether you have the option of heated windshield or not. (Option F49 - around 500usd) On the new G that is a solid film in-between two layers of glass so that could explain the fragility of the outer glass.



Last edited by Sweuk; 09-25-2019 at 03:32 AM.
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Old 09-25-2019, 09:13 AM
  #249  
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There was no available option for heated windshield in the US.
Old 09-25-2019, 09:23 AM
  #250  
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Is it a standard feature in the US market? Probably not.
Annoying that there is no way of telling if the car has it as there is no control button for it as it used be on previous gen. Now it turns on automatically when you turn on windshield vents. Which in itself is annoying that you can't control it separately. Whole point was to be able to thaw ice and defog without having to blast air on the inside.
My guess is most def wrong if no US cars has the option.


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