Issues With My New GLE 450 2020
Thread Starter
Newbie
Joined: Sep 2019
Posts: 3
Likes: 0
From: Houston TX
GLE 450 2020
Issues With My New GLE 450 2020
I have a list of issues...1, It rolls back after I let go of brake when standing still on a traffic light or stop sign if there is a slight slope... Rolls back enough that I got honked at once in school zone as i had vehicles behind and front of me in very close proximity. Parents who go through car lines at schools know how close it is and you cannot afford to freely roll back and you cannot accelerate either.. I got scared thinking i accidentally somehow engaged the rear shift.. happened again and again but not all the time... Its very strange and a safety concern.. Called service and the dude told me it is pretty normal for vehicles to roll back if you are on a slope... ummm What?? I drove a bunch of other SUVS including GLK... Never happened.. Plz tell me if I'm overthinking.....
2, that key fob issue.. Read in other threads and realized I am not the only one embarrassing myself in 110 degree heat jumping up and down or trying to shake my shoulder bag like a 3 year old, I even had my key in the special key slot and it said on the dash.. key not recognized.. tried both keys, same issue. Not locking or unlocking, key not recognized, daily inconvenience for me..did not expected this from $$$$$$ worth vehicle..
3, Viper blades jumping and making loud noises on medium speed only.. Not slow or fast... just medium...
4, New car came with windscreen sand blasted.... I was told when vehicles are shipped here and there, it happens...Am I overthinking again? Seriously I feel like I got a lemon..
2, that key fob issue.. Read in other threads and realized I am not the only one embarrassing myself in 110 degree heat jumping up and down or trying to shake my shoulder bag like a 3 year old, I even had my key in the special key slot and it said on the dash.. key not recognized.. tried both keys, same issue. Not locking or unlocking, key not recognized, daily inconvenience for me..did not expected this from $$$$$$ worth vehicle..
3, Viper blades jumping and making loud noises on medium speed only.. Not slow or fast... just medium...
4, New car came with windscreen sand blasted.... I was told when vehicles are shipped here and there, it happens...Am I overthinking again? Seriously I feel like I got a lemon..
Last edited by aadi3930; Sep 6, 2019 at 06:41 PM.
Senior Member
Joined: Jan 2004
Posts: 408
Likes: 29
From: Orange County
16 GL550
never noticed about the rolling back part. couple of questions
1) did you try disabling the ECO mode (no engine shut off), does the problem still occur?
2) when you are at a stop, engage brake HOLD feature. so all you need to do is accelerate when needed. does that help with the situation?
i wonder if it is because of engine shut off when you are stop (foot on brake), so when you lift up your foot, it takes split second for the engine to start up to roll forward and that's the time when the car rolls back slightly
1) did you try disabling the ECO mode (no engine shut off), does the problem still occur?
2) when you are at a stop, engage brake HOLD feature. so all you need to do is accelerate when needed. does that help with the situation?
i wonder if it is because of engine shut off when you are stop (foot on brake), so when you lift up your foot, it takes split second for the engine to start up to roll forward and that's the time when the car rolls back slightly
Member
Joined: Jan 2019
Posts: 100
Likes: 28
2001 G500
The same thing happens with me on the roll back, it feels like you are driving a stick shift. I'm going to ask my dealer about it because that doesn't happen in general with automatics in my experience.
I am one of the few who don't experience the key fob issue.
On the wipers, mine were loud originally. I don't notice them anymore. Not sure if I got used to it or they got better.
Windscreen sandblasted? Not sure what you mean by that. Is the windscreen the windshield? It's sandblasted? I may be having a senior moment here, please elaborate.
I am one of the few who don't experience the key fob issue.
On the wipers, mine were loud originally. I don't notice them anymore. Not sure if I got used to it or they got better.
Windscreen sandblasted? Not sure what you mean by that. Is the windscreen the windshield? It's sandblasted? I may be having a senior moment here, please elaborate.
Member
Joined: Sep 2016
Posts: 112
Likes: 17
20 GLE on order, 17 GLC 300 4M, Ducati 1299R
Why not use the HOLD feature so it doesn’t roll back? I am still waiting to get my GLE but it is supposed to have that featue. You should give the brake pedal a sharp push while you are stopped and it activates.
If you took delivery of a unit with pitted glass you should have had them replace the glass.
Wipers may be jumping around if the windshield is not clean enough.
The key FOB issue is pretty well documented by Ron.S
If you took delivery of a unit with pitted glass you should have had them replace the glass.
Wipers may be jumping around if the windshield is not clean enough.
The key FOB issue is pretty well documented by Ron.S
Super Member
Joined: Dec 2016
Posts: 641
Likes: 226
From: Charlotte, NC
2024 E450 AT Wagon, 2024 EQS450+ / Had: 2021 E350, 2019 E300, 2021 + 20 GLE350, 2019 E450 Wagon(s)
I think it is the combination of start/stop plus the incline. When the engine is off and on an incline, as you let off the brake and the engine restarts, there is just enough time before the engine starts for the car to roll back a bit. Both my prior E class and my current one do the same thing. So - using the hold feature is one way to prevent it or I often let up on the brake just enough for the car to start, but not enough for it to move, and that eliminates the roll back. (guessing it is same situation on the GLE...)
MBWorld Fanatic!
Joined: Dec 2016
Posts: 1,333
Likes: 304
From: Dorset, UK
GLC 450
Hold feature is one of reasons I buy mercs - brilliant, when stopped just put pressure on brake pedal and it holds until you touch accelerator, much better than having to find button for park on other vehicles.
Thread Starter
Newbie
Joined: Sep 2019
Posts: 3
Likes: 0
From: Houston TX
GLE 450 2020
Thank you members!!
UPDATE: Thank you everyone who replied!!! this gave me a peace of mind that I am not crazy when I tell my husband this vehicle rolls back... Took the car back to dealer, he fixed the key fob issue by doing few things to it. They were not able to re create the roll back or roll forward as it does not happens all the time. He asked me to bring back vehicle in two weeks or so and they will try to re create it again. Windscreen is windshield! sorry I am Canadian 
They are looking into it as well. BTW there was a recall of AC system building condensation inside the car. That has been fixed too.
Thank you all for mentioning the HOLD feature. That actually did made a difference. But this vehicle should not be rolling back anyways as it is not a shift stick. Hopefully I will have more answers once it comes back from the dealer.
They are looking into it as well. BTW there was a recall of AC system building condensation inside the car. That has been fixed too. Thank you all for mentioning the HOLD feature. That actually did made a difference. But this vehicle should not be rolling back anyways as it is not a shift stick. Hopefully I will have more answers once it comes back from the dealer.
Trending Topics
MB World Stories
The Best of Mercedes & AMG
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
10 Most Reliable Mercedes-Benz Models You Can Buy Used
Verdad Gallardo
Member
Joined: Sep 2016
Posts: 112
Likes: 17
20 GLE on order, 17 GLC 300 4M, Ducati 1299R
UPDATE: Thank you everyone who replied!!! this gave me a peace of mind that I am not crazy when I tell my husband this vehicle rolls back... Took the car back to dealer, he fixed the key fob issue by doing few things to it. They were not able to re create the roll back or roll forward as it does not happens all the time. He asked me to bring back vehicle in two weeks or so and they will try to re create it again. Windscreen is windshield! sorry I am Canadian They are looking into it as well. BTW there was a recall of AC system building condensation inside the car. That has been fixed too.
Thank you all for mentioning the HOLD feature. That actually did made a difference. But this vehicle should not be rolling back anyways as it is not a shift stick. Hopefully I will have more answers once it comes back from the dealer.
They are looking into it as well. BTW there was a recall of AC system building condensation inside the car. That has been fixed too.Thank you all for mentioning the HOLD feature. That actually did made a difference. But this vehicle should not be rolling back anyways as it is not a shift stick. Hopefully I will have more answers once it comes back from the dealer.
